Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SERVICE BRAKES | |||
| 01/12/2013 | 156000 | ||
| Tl* the contact owns a 1998 dodge intrepid. the contact stated while driving approximately 10 mph, the brakes failed to respond and the pedal did not engage in order to stop the vehicle. the contact was forced to use the emergency brake in order to stop the vehicle. the contact merged onto the shoulder. when the contact turned the vehicle off and back on, the failure persisted. the vehicle was not taken to the dealer for diagnostic testing. the manufacturer was not made aware of the failure. the vehicle was not repaired. the approximate failure and current mileage was 156,000. | |||
| 01/12/2013 | 156000 | ||
| Tl - the contact owns a 1998 dodge intrepid. the contact stated while driving approximately 10 mph, the brakes failed to respond and the pedal did not engage in order to stop the vehicle. the contact was forced to use the emergency brake in order to stop the vehicle. the contact merged onto the shoulder. when the contact turned the vehicle off and back on, the failure persisted. the vehicle was not taken to the dealer for diagnostic testing. the manufacturer was not made aware of the failure. the vehicle was not repaired. the approximate failure and current mileage was 156,000. rvk | |||
| 01/12/2013 | 156000 | ||
| Tl - the contact owns a 1998 dodge intrepid. the contact stated that while driving approximately 10mph, the brakes failed to respond and the brake pedals did not move to stop the vehicle. also the contact stated the emergency brakes had to be used in order to stop the vehicle. the contact merged to the shoulder of the road and powered off and restarted the vehicle and the failure persisted. the vehicle was not taken to the dealer for a diagnostic testing. the manufacturer was not made aware of the failure. the vehicle was not repaired. the approximate failure and current mileage was 156,000. dr | |||
| SERVICE BRAKES, HYDRAULIC | |||
| 03/19/2012 | 94000 | ||
| Tl-the contact owns a 1998 dodge intrepid. the contact stated that the brake warning light illuminated. the vehicle was taken to a dealer where they advised him that the abs sensor failed and needed to be replaced. the dealer also advised that there were no parts available for the repair and they had been back ordered. the vehicle was not repaired. the failure mileage was approximately 94,000. kmj | |||
| 03/19/2012 | 94000 | ||
| Tl-the contact owns a 1998 dodge intrepid. the contact stated that the brake light had illuminated no his dashboard. the vehicle was taken to a dealer and they advised him that the abs sensor had failed and needed to be replaced. the dealer had advised him that there were no parts available and they had been back ordered. the vehicle was not repaired. the failure mileage was approximately 94,000. tb | |||
| 03/09/2006 | 100000 | 1 | 01/01/1998 |
| Dt*: the contact stated while driving 60 mph, the vehicle stalled. the vehicle was towed to a dealership, where it was determined the pump for the cooling system failed. this caused water to get into the engine, therefore, the engine must be replaced. also, the brakes warped causing vibration in the front end. the vehicle was not seen by a mechanic for this and neither problem was repaired. | |||
| 06/15/2001 | 60000 | ||
| The engine failure is what i'm sick about. we paid the car off in dec. 2002, and we were happy with a relatively new, low mileage car. however, in january, 2003 the oil light started to blink. checked oil - fine. in february had oil changed. pro team told us oil dirty - they did a flush. oil light still blinking! end of march into april car started to blow a little black smoke, progressed to stuttering and stalling. took car to chrysler dealer (five star) first they said something with carburator was gone - fixed $1,l00!took car home, no change(?)back to dealer, then they told us engine (2.7 liter) was shot. needed transportation. had new engine done. paid $5,500 - credit card - no other way. being angry and sick about it ever since. | |||
| 01/07/2004 | 1 | 06/11/1998 | |
| Repairs were done to the engine on 3 occasions, rotors 2 occasions, brakes 1 occasion, control arms (suspension) 1 occasion, steering 1 occasion, & electrical. although i only have 54,000 miles on my car and the engine has been replaced, the dealership refuses to fix the ongoing engine problems. the dealership manager, rod harris, admits it a lifter ticking but insists that it is normal. chrysler gave me an added care service contract that is good through 6/26/04 and to 75,000 miles. plan code is ad675h. they refuse to fix my car. this is the second time, after the first three attempts to fix it, i have been to the dealership. i filed a complaint with chrysler on 1/12/04. also note they still have my vehicle today 1/12/04 because the transmission failed. it's been in service for 5 days. transmission failed while i was driving on 1/7/04. i am concerned with the safety of the vehicle and the engine failing now with my 10 month old daughter. *la | |||
| 03/05/2003 | 1 | ||
| There was a squeaking noise coming from the vehicle, when the brakes were applied.*jb | |||
| 10/11/2002 | |||
| Consumer states that the brake rotors are wearing and when applying the brakes the vehicle will have a heavy vibration and extended stopping distance. dealer notified. mr | |||
| SERVICE BRAKES, HYDRAULIC - ANTILOCK | |||
| 12/20/2001 | |||
| I have found an excellent and informative website against dailmler chrysler at www.daimlerchryslervehicleproblems.com for anyone who would like more information mainly in regard to intrepid, 300m, concorde, lhs premature engine, steering, transmission and other common failures. i have experienced many of these problems myself and dailmer chrysler simply does not care, i could have even been killed in one instance. after owning another vehicle and putting nearly 30,000 miles on it i have not had any of the ridiculous problems experienced with chrysler's dodge brand of vehicles. there is a lot of information consumers need to know that dailmer chrysler does not want you to know about these vehicles and their common problems chrysler ignores, some of which are potential safety concerns such as the defective seat belt design chrysler continues to use and defective steering design and or components that can cause sudden looseness or change of response in steering, which can lead to a serious accident. these guys have been receiving complaints daily about these problems and have been referring consumers to the nhtsa, i hope that in turn the nhtsa will add this to the list of their complaints so others will also know about this. thank you very much for your time. *nlm | |||
| 10/12/1999 | |||
| Brakes would pulsate. when consumer applies brakes vehicle will not stop. rotors went bad, and had to replace them 3 times within 3 years. contacted chrysler. *ak | |||
| 06/30/2000 | 2 | 01/01/1998 | |
| The front rotors have warped 3 times in 55000 miles. the brake pads however have not needed replacement.*ak | |||
| 09/04/2000 | 03/01/1998 | ||
| Hit into back of another car going 35 mph brakes falied and air bags did not deploy. *ak | |||
| 1 | 12/01/1998 | ||
| No summary listed for above vehicle. *ak | |||
| 1 | 12/01/1998 | ||
| No summary listed for abov evehicle. *ak | |||
| 08/31/1999 | |||
| Coming out of driveway driver made a normal stop and brakes completely faile/d, vehicle lost control , resulting in a collision. seat belts did not tighten, and dual airbags did not deploy.vehicle was totaled. *ak | |||
| 06/01/1999 | 2 | ||
| In low speeds and sudden stops, the abs braking system malfunctioned, causing the vehicle not to stop at all. occurred twice. please provide further information and vin#. *ak | |||
| 1 | 03/01/1998 | ||
| The brakes cause a very noticeable shimmy when applied at any speed that can be felt through the steering wheel/brake pedal, and many times ,the entire car shakes. this problem is prevelant when slowing the vehicle on down hill slopes. *ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS | |||
| 11/15/2000 | 1 | ||
| Front tie rods are corroded, wheels cannot be aligned any longer.*ak steering wheel shakes when braking. *slc | |||
| 08/01/1999 | 05/01/1999 | ||
| I started feeling a pulse in the brakes pedal at just over 20,000 miles. i felt it must be a defective rotor so i contacted the dealer and the dodge national hotline. they made me bring in the car for inspection, where for $24 they proceeded to tell me after 5 minutes that i have warped and pitted brake rotors. they will not cover them under the 3 year 36k warranty. instead they tell me that this is normal wear and they want $275 to replace the rotors. i checked the nhtsa site and found 4 out of 36 other complaints were about the same pulsing rotors. i wrote letters to dodge to no avail. i refuse to pay them to put the same oem junk parts on the car. bendix or raybesto do not yet sell rotors for this new of a car. the brake system is not 100% safe and i feel that the dealership and dodge are giving me the run around. what do you suggest i do? | |||
| 09/15/1999 | 1 | 09/01/1998 | |
| I am not very happy with these problems. why do i have to keep my horns wrapped in plastic for a year. they say they are redesigning the horns but none have come out yet. when my warranty is out i will be out too. i am writing the manufactor. today about this problem. it stinks!! also i do not understand how my rotors could be warped. the pads are still in good shape. they only wanted to turn the rotors. i do not trust these guys. i am getting a second opinion wed. oct. 27 about the rotors. i can see from your site that the drivers side window has given trouble to other owners. i just got the car back again thursday and the window that they had to remove to put in the new motor is still not set right. when i call them back it willbe my 4th try. also the theft alarm they fixed this oct 21, thurs. was just rigged . i am taking it back and show them the poor work quality. the trunk hangs while opening because they wrapped a mound of tape around the so called break in the wiring. who is out here to help put these guys in their place. i pay big money for a nice car and i am plagued with problems. they won't like me for sending this info in. but i am mad now. i am tired of taking the car in for repeated repairs. any insight or info you could give me would be appreciated. i am looking to sell but that will be my last resort, because i will lose money. thank you for taking the time to read this message. sincerely, paula t harris | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC | |||
| 1 | 11/14/2000 | ||
| Consumer states front brakes are grinding. dealer found right front brakes grinding and replaced faulty caliper, hose and rotors, packed and bled brakes. *tt | |||
| 4 | 12/01/1998 | ||
| Vehicle is experiencing problems with the front disc brakes, they have warped twice and been turned twice, consumer feels the design is defective due to needing replacement approximately every 36000 miles. *slc | |||
| 4 | 10/01/2098 | ||
| I had my brakes looked at when i kept feeling severe pulsating in the steering wheel and pedal, they had to replace my rotors due to being warped but my brakes now still do not work right after being replaced 4 times they still vibrate severly and there are thousands of dodge intrepid owners who are experiencing the same problems. thank you.*jb | |||
| 06/01/1998 | 4 | ||
| Rotors and calipers replaced 4 times since purchase, there was a grinding noise when applying brakes. *ak | |||
| 1 | 12/01/1998 | ||
| No summary listed for above vehicle. *ak | |||
| 1 | 12/01/1998 | ||
| No summary listed for abov evehicle. *ak | |||
| 08/05/1999 | 1 | 01/01/1998 | |
| Both front brake rotors became warped. engine idles fast at start up. rear door trim panels are loose at upper rear corner. | |||
| 07/01/1999 | 05/01/1999 | ||
| At about 20,000 miles i noticed a pulsing or shimmy when pressing the brakes. it appears that the front rotors have already warped, under normal use. my tires show no sign of unnecessary wear and have been rotated regularly. the dealer and dodge are aware of the problem and say that this is normal and will not cover it under the warranty. if it is normal for rotars to wear every 20,000 miles than this will be the last dodge or chrysler product i will buy!. | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - CALIPER | |||
| 1 | |||
| Consumer stated the vehicles brakes have been replaced numerous times due to vibration in the front end of the vehicle. dealer stated the calipers have been redesigned. please provide any further information. *ph | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - ROTOR | |||
| 09/01/2002 | 1 | 08/01/2002 | |
| 1998 dodge intrepid--rack and pinion failed/broke. i had pulled up to the curb to retrieve the mail and as i turned the steering wheel to the right to pull away, i felt/heard a loud pop. the steering wheel was no longer connected to the rack and pinion as the r&p has failed/broken. the steering wheel would freely turn but the wheels were not moving. i had to have the car towed to the dealer who replaced the rack and pinion steering at a cost of $650.00. fortunately, the dealer split the cost with me as i had just bought the car (used) 30 days prior. i was still out $350.00. my biggest concern is, what would have happened to my family, specifically my wife and my 2 year old son had that part failed while i was on the highway or in heavy city traffic. it could have cost us our lives...i also have a slight shimmy in the steering wheel when the brakes are applied. i'm guessing a warped rotor as i recall reading something about that being an intrepid problem also....i warn any of you who are having steering problems to get it fixed before you drive it....the rack and pinion steering system that wont be recalled could have cost us our lives. | |||
| 12/01/1997 | |||
| Disc brake rotors have warped 3 times in 92,500 miles. driver feels heavy steering wheel shake when brakes are applied. *ak | |||
| 10/12/1999 | |||
| Brakes would pulsate. when consumer applies brakes vehicle will not stop. rotors went bad, and had to replace them 3 times within 3 years. contacted chrysler. *ak | |||
| 08/17/2001 | 07/01/1998 | ||
| My rotors warped at 18000 mi. i had to bring the car in twice to have the clunking in the steering wheel corrected and now the car pulls to the left. today, the transmission stuck in 2nd. gear. in other words, i have had many of the problems that others have described on your web site.*ak | |||
| 06/30/2000 | 2 | 01/01/1998 | |
| The front rotors have warped 3 times in 55000 miles. the brake pads however have not needed replacement.*ak | |||
| 04/01/1998 | |||
| Front rotors warped at 20000mi.dodge will not correct prob.faulty materials.*ak | |||
| 1 | 05/01/1999 | ||
| The front brakes on my intrepid started pulsing at around 20,000 miles. the car was only 18 months old. the dealer said this was normal wear and would not warranty the repair. no after market parts were yet available, and i refused to put poor quality dodge parts back on the car with no guarantee they would not warp again in another year. in my 20 years of driving i have never had a car need rotors until they had at least 75,000 miles. interestingly enough dodge stratus's were recalled for defective rotors, i bet some intrepid rotors came from the same factory. i drove the car for another 10,000 miles, with the annoying pulse, until auto parts store stared carrying replacement rotors from reputable companies. i just recently put new pads and rotors on the car and the pulsing has gone away. needless to say, i was not happy with dodge and their lack of willingness to stand behind their product. i will not buy another dodge until i am satisfied their customer service means buiness and is not just a series of flashy tv ads. *ak | |||
| 3 | |||
| When applying brakes vehicle shake excessively. dealer have replaced the brake rotors three times within a 2 year period. problem still exists. *ak | |||
| 01/02/2000 | 6 | 07/01/1998 | |
| Power window on the doors sometimes won't work where dealer had told the consumer there was some problems with the motor. also, vehicle pulsates when brakes are applied/ replaced front brake rotors. *ak | |||
| When applying the brakes there is excessive shaking in the steering wheel due to warped rotors. dealer has seen vehicle. *ak | |||
| 01/15/1999 | 04/01/1998 | ||
| At 12,200 miles we noticed a warped brake rotor (left front, if not both front rotors). the warp in the rotor has become quite severe. *ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - HOSES, LINES/PIPING, AND FITTINGS | |||
| 08/14/2006 | 120000 | 1 | 02/04/1999 |
| Dt*: the contact stated the brake lines rusted causing brake fluid to leak out around the muffler creating a fire hazard. the brakes failed once while driving 30 mph. the brake pedal went to the floor. prior to the brake failure, the brake light illuminated on the dashboard. the contact added brake fluid as an attempt to remedy the problem. shortly after this incident, the contact noticed brake fluid leaking from the vehicle again. the dealership was contacted. | |||
| 06/18/2006 | 56500 | 1 | 08/01/1998 |
| Dt*: the contact stated the brake pedal was depressed while traveling at 50 mph and it went completely floor. the brake returned by a spring, but there was only around 2% of braking power. the automatic transmission was down shifted, but the transmission failed to move from the drive position, although the lever indicated an auto stick position. the accelerator pedal was released and the vehicle eventually slowed to a stop on its own. the vehicle was driven slowly to a brake repair shop where it was determined the brake line was corroded and ruptured. the brake line was replaced. the vehicle has not been inspected concerning the transmission problem. the manufacturer has not been alerted. the vehicle is being used in a salt belt state and there have been other corrosion issues, such as the master cylinder and brake rotors. updated 07/05/06. *jb | |||
| SERVICE BRAKES, HYDRAULIC - POWER ASSIST - VACUUM | |||
| 02/24/2004 | 122660 | 1 | 03/10/2003 |
| Car felt like it had a flat tire while driving, didnt happen immedialely, car had to be warm. steering wheel uncontrollable. brake booster needed to be replaced and when removed it was filled with water. now rotors need to be replaced from wear. new brake boosters were not accessible from dealer.*ak | |||
| 01/27/2004 | 72000 | 30 | 11/13/2001 |
| No brakes in cold weather! brake vacuum booster not working in cold weather. brought car to dealer and vacuum booster was replaced. the problem was it was full of water and frozen. *jb | |||
| 02/25/2002 | 1 | 09/01/2001 | |
| While driving 40-50mph and applying brakes they were inoperable. took vehicle to mechanic, and mechanic indicated that brake booster filled with water and froze.*ak | |||