Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
ELECTRICAL SYSTEM
080070203/25/2002634087Subject regarding remote keyless entry programming procedures. *slc09/27/2002
080100105/25/2001620059Subject regarding airbag / clock spring service for various models including 2002 model year jeep liberty. *tt07/10/2001
0800600REV12/29/2000080600618049Subject regarding wire splice repairs. *sb04/03/2001
083199REVA10/08/1999083199612139Subject on intermittent vta, overhead temp. slow to update, a/c poor performance after start-up. *mjs06/06/2000
08319909/24/1999607920Vehicles may experience intermittent operation of the vehicle theft alarm (vta) and overhead temperature slow to update. *tt10/18/1999
ELECTRICAL SYSTEM - IGNITION - MODULE
85701/01/2000610644On some vehicles, the powertrain control module may intermittently cause the vehicle theft alarm not to function after the vehicle has been turned off and the doors are locked; the automatic temperature control system may exhibit poor a/c p05/09/2000
ELECTRICAL SYSTEM - WIRING
08060002/25/2000609995This bulletin provides a revised wire splice procedure and related parts. *tt04/12/2000

Consumer Complaints


Fail datemilesoccurencesPurchase date
ELECTRICAL SYSTEM
12/26/201142000
 Tl-the contact owns a 2000 dodge intrepid. the contact stated that while driving approximately 5 mph into a parking space, the engine stalled without warning. upon restarting, the vehicle resumed normal function. the failure recurred twelve times. in addition, whenever accessing the exterior front and rear passenger locked power doors, they failed to release open with the key fob. the failure recurred twelve times. the vehicle had not been diagnosed or repaired. the manufacturer was not notified of the problem. the approximate failure mileage was 42,000. the vin was unavailable. kmj
12/26/201142000
 Tl-the contact owns a 2000 dodge intrepid. the contact stated while driving approximately 5 mph into a parking space, the engine stalled without the illumination of any warning indicators. upon restarting, the vehicle resumed as normal. the failure occurred twelve times. in addition, whenever accessing the exterior front and rear passenger locked power doors, they failed to release open with the key fob. the failure occurred twelve times. the vehicle had not been diagnosed or repaired. the manufacturer was not notified of the problem. the approximate failure mileage was 42,000. the vin was unavailable. js
12/31/2010158000
 Driving vehicle on exit 73 in lisbon,md. when acceleration halts and car will not accelerate over 60mph and was steadily decreasing. as i pulled off the exit, the car stalled and the battery light came on, then the engine light and then the transmission light, proceeding was all lights in the car blacked out and the car was only drifting off the exit. as the car stopped and i put it in park, i noticed black smoke and fire submerging in the front of the car with force. i then heard a pop to realize my tires popped from the burning heat of the fire. i exited the vehicle with nothing in tow and in fear of my life in addition to my passenger whom we both left valuable items in the burning car. this seems to fall under a form of defect in which i would like to have investigated and a claim filed as this was a very traumatic experience which i would not want to happen to anyone else. thanks for your time and review of this complaint, danielle johnson-cato
06/20/20081225411
 Had mild tapping sound from engine a few months ago, took vehicle to the mechanic and that is where i learned the reputation of the 2.7 liter engine. he advised that we should look for another vehicle before we became the latest victim. unfortunately, on the way home from work one afternoon the engine started developing an even more pronounced clattering, knock and vibration; as if it were about to tear itself apart. pulled over to avoid subjecting engine to even more damage. had to have it towed home. will not spend another dollar on this vehicle until chrysler hands me a check from a lawsuit settlement. *tr
06/14/200691000111/06/2003
 Dt*: the contact stated while the vehicle was parked in the driveway for 2 hours it caught on fire. the fire started in the engine compartment spreading thought out the entire vehicle. there was a fire report filed at the scene. there were no prior problems with the vehicle. the dealer was alerted and determined an inspector would need to inspect the vehicle. a letter received from the manufacturer stating there was no need for an inspection. *ak updated 7/11/2006 - the consumer contacted the manufacturer and was told not to contact their office again as the fire was not their problem. per the crd chief used the most current incident date (internet voq request). *nm
08/03/200547200111/04/2004
 (1) dashboard lights occasionally flickering. (2) abs brakes engaged on freeway at 70 mph without stepping on brake pedal. had battery tested. it was bad. (3) traded vehicle in for a new car two days later. did not drive car any more at freeway speeds. *jb
11/11/2002707/01/2000
 Interior lights turned on and off intermittently which often scared and distracted the driver from the road, increasing the chance of a crash. taken in for repairs three times, but the problem recurred. *ak the consumer stated that the interior lights go on an off while the vehicle is not running. the consumer stated that the control module was replaced at total of 4 times. the consumer stated that the rear door lock has a buzz noise in it. the horn and alarm goes on and off. *tc
07/18/200472000410/01/2000
 Downshiffted during course of driving. rpms went to 3500. upon slowing down, motor shut off. all accessories turned off. no warning. *jb re-started vehicle to drive off the street. all systems shutdown again. finally restarted motor long enough to pull into a nearby parking lot. had tow truck deliver vehicle to home. *jb
06/10/200394000112/01/2000
 The engine failed while driving between 55-60 mph. there was a knocking noise in the engine and the vehicle lurched forward, then slow down. the vehicle did this for about a mile, afterwards, it stalled. this was due to an oil sludge build up which was caused by a design flaw. *ak the vehicle had a variety of electrical problems throughtout three years. *sc
102/18/2000
 Door will not unlock manually or with the alarm keypad.*mr. the consumer stated rear occupants had to go through the front doors to exit the vehicle. *jb
04/04/2002482002007/31/2001
 Intermittent flickering of all interior lights. problem will occur anytime of the day or night. causes a distraction that could be dangerous. *nlm
01/15/20036300602/29/2000
 Front automatic door locks/switches spontaneously and intermittently stopped functioning, and created inability to even manually unlock or open driver and passenger doors, trapping driver and/or passenger in car (including mechanic who test-drove car to determine source of problem) electronic power source to locks ultimately had to be disconnected for safety.*jb
ELECTRICAL SYSTEM - ALTERNATOR/GENERATOR/REGULATOR
04/12/2000650003110/20/1999
 Purchased a 2000 dodge intrepid from dadeland dodge in miami, fl. the car is qualified for the lemon law 3 months after purchase, but unaware of such a law and never filed. now it is too late. it is now i decided to take action since the engine blew on 04/12/03. my brother in law was driving and the engine just stopped without warning. i called for a tow truck to be taken to the dealer. the car has about 65,000 miles, and the extended warranty should have covered the repairs; however, the dealer declined. i ended up paying $2,714.87 to get the engine rebuilt. in addition, i also don't have a car for 2 months, and disputed with the dealer and extended warranty company during that span. *la
ELECTRICAL SYSTEM - BATTERY
10/15/20030
 Since i bought this car on october of 1999, i have taken it to the dealer 31 times to fix things. i have been without a car 100 days. i have paid out of pocket $3,137.64. i am now on an extended warranty. i still owe $8,000.00 on my car. it has 60,000 miles. i have maintained it every 3,000 miles as suggested in the owners manual. i only use 97 octane gas. i am a very cautious driver. i take care of the car but the car has left me stranded in the middle of highways putting my life and the lives of my passengers in danger. i never know when the car is going to break down again and where so i am always under terrible stress. i pray as i drive that i make it to my destination. this car has been a lemon since i bought it. the biggest problem is the engine blowing. my brother in law was driving and i was the passenger on south dixie highway (us1) in south miami when we were at a red light and then started to go when the light turned green and without any warning lights, noises, or anything the car stopped running. it died in the middle lane. we had to push it to the side. it was rush hour and this highway is filled with very aggressive drivers. they were all cursing, beeping, signaling, and driving so close to us as to almost touch us. i was petrified. i thought a car was going to hit us. i paid for the engine repair out of my pocket, because the extended warranty company told the dealer they could not cover it because there was sludge build up. they send an adjustor who reported it to them. the dealer told us to fight it because the sludge was normal for that type of engine. we provided the extended warranty all the receipts for the maintenance that we religiously did about every 3000 miles. we also had another mechanic go in and look at the car. the other mechanic said that these types of engines always had the problem of sludge build up and that it was normal for the engine and that the extended warranty should cover it.
11/27/200350104/16/2000
 I purchased a new 2000 dodge intrepid april 15, 2000. while on my way to thanksgiving dinner, on the expressway, the oil light came on & 2 seconds later the car stopped. i finally was able to move it to the right lane (there is no emergency parking on the van wyck) when all lights including my hazard lights went out. my family and i almost died on the expressway. i had it towed to a dealer that night and after repeated calls to them they responded six days later telling me the starter needed replacing and i needed a new battery. when i called to find out when it could be picked up, they told me i had a seased engine and they did could not tell me why. my warranty was for 7 years or 50,000 miles; however, i now had 60,000 miles there fore i am no longer covered and must pay $7000 for a new engine. i owe $13,000 on my car note, the dealer told me to pay of the note and come buy another car. i have researched and found numerous cases of seased engines on the model. the manufacturer is aware of this dangerous condition, my family was almost killed and i am sure there have been cases where this condition has been fatal. something must be done. *la
04/12/2000650003110/20/1999
 Purchased a 2000 dodge intrepid from dadeland dodge in miami, fl. the car is qualified for the lemon law 3 months after purchase, but unaware of such a law and never filed. now it is too late. it is now i decided to take action since the engine blew on 04/12/03. my brother in law was driving and the engine just stopped without warning. i called for a tow truck to be taken to the dealer. the car has about 65,000 miles, and the extended warranty should have covered the repairs; however, the dealer declined. i ended up paying $2,714.87 to get the engine rebuilt. in addition, i also don't have a car for 2 months, and disputed with the dealer and extended warranty company during that span. *la
ELECTRICAL SYSTEM - BATTERY - CABLES
06/08/2004101/21/2000
 The electric door lock mechanism has failed on thre of the four doors of my 2000 dodge intrepid. the last time the door could not be opened from the inside. another problem is the the clamp on the passenger side tie rod does not clear the opening in the wheel well liner and looks like it could hang up on the metal edge. on my car it abraded the insulation off the baterry cables that run right through this area. this seems like it could start a fire of short out the electrical system. dealer said that's the way it is. *ak
ELECTRICAL SYSTEM - FUSES AND CIRCUIT BREAKERS
01/14/20001
 The main fuse failed causing the vehicle to loose all power (steering, brake, electric)
01/14/2000109/22/1999
 Due to a defective fuse box, vehicle stalled unexpectedly which could have caused a crash. there was no steering/was not able to restart the vehicle, and it was without any warning. dealer replaced the fuse. *ak *ml
ELECTRICAL SYSTEM - IGNITION
02/10/200672000505/15/2005
 Engine fire due to plugged pcv valve. was not properly or fully inspected by van dyn hoven prior to sale. also in six months after purchase, replaced mode door actuator, ignition tumbler, oil sensor and then the then the air conditioning compressor failed. total cost of repairs for 1 year $1047. this car is a perfect example of why most people buy japanese cars. *jb
08/03/2005112/15/1999
 Consumer was unable to turn the ignition key. *ts the dealer replaced the ignition key cylinder. *jb
03/07/20051
 The consumer was unable to turn the key in the ignition. *jb
09/16/2000
 Engine check light came on. dealer rewired ignition coil. since then, vehicle has stalled twice. dealer could not remedy problem. *ak
04/01/2000
 Able to pull the key out of the ignition while gear shift lever is in drive. contacted dealer. brakes shimmy, will take into dealer for repair. *ak *ml
ELECTRICAL SYSTEM - STARTER ASSEMBLY
04/12/2000650003110/20/1999
 Purchased a 2000 dodge intrepid from dadeland dodge in miami, fl. the car is qualified for the lemon law 3 months after purchase, but unaware of such a law and never filed. now it is too late. it is now i decided to take action since the engine blew on 04/12/03. my brother in law was driving and the engine just stopped without warning. i called for a tow truck to be taken to the dealer. the car has about 65,000 miles, and the extended warranty should have covered the repairs; however, the dealer declined. i ended up paying $2,714.87 to get the engine rebuilt. in addition, i also don't have a car for 2 months, and disputed with the dealer and extended warranty company during that span. *la
ELECTRICAL SYSTEM - WIRING
05/31/200520000104/04/2004
 Dt: 2000 dodge intrepid bought in april used with 11,000 miles. since then it has been in shop 9-10 times, mostly consisting of steering problems, such as rack and pinion and the steering coupler. there were other issues, but this was the main concern. one week ago the consumer was involved in an accident, front end impact for which the air bags did not deploy. consumer sustained injuries. no repairs after the accident because there was over $6,000 worth of damage. *ak emergency brake handle was loose. the dealer determined the it was not connected. the dealer repositioned/reassembled the emergency brake. the key wouldn't come out of the ignition because the shift interlock cable broke. the check engine light illuminated. the dealer replaced the wiring to the brake light switch. *nm
ELECTRICAL SYSTEM - WIRING - FRONT UNDERHOOD
06/08/2004101/21/2000
 The electric door lock mechanism has failed on thre of the four doors of my 2000 dodge intrepid. the last time the door could not be opened from the inside. another problem is the the clamp on the passenger side tie rod does not clear the opening in the wheel well liner and looks like it could hang up on the metal edge. on my car it abraded the insulation off the baterry cables that run right through this area. this seems like it could start a fire of short out the electrical system. dealer said that's the way it is. *ak
02/01/2003700001
 While driving vehicle started to smoke under the hood. consumer stopped and opened the hood, and saw fire. the fire was put out with water. manufacturer sent a technician to assess the vehicle. the technician could not determine the cause of fire because the vehicle was burned beyond recognition. *ak
06/11/200275000108/24/2001
 2000 dodge caught fire and burned to the ground. dodge sent an investigator who checked the vehicle and found that dodge was at fault due to faulty fuse panel under the hood and dodge would not replace vehicle. vehicle was totaly destroyed and this happened while i was driving, i could have been killed. they are awair of this problem but will not do anything about it until someone has enough money to fight them in court and win. *ak
12/03/200111/01/2000
 Upon hitting a deer t electrical box split open, and caused a fire, burning entire car. airbags did not go off, and anti-lock brakes locked up for at least 6 feet .*ak
ELECTRICAL SYSTEM - WIRING - INTERIOR/UNDER DASH
02/24/200478408208/18/2000
 The car was found with no oil, no signs of leakage found. next day engine broke down. the pannel warning lights of check oil or check engine never turned on, all pressure appeard normal. always kept with regular maintenance and oil change. no warning sigs from the vehicle at any time.*ak
04/07/20015
 Interior electrical light system has failed completely. this effected dome light,/sunroof switch/ vanity mirror light, and dashboard. this problem has happened 5 times. have been to dealership each time, and mechanic indicated that it was electrical mobile that was defective. would have it replaced, but problem would always reappear.*ak