Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
SEATS - FRONT ASSEMBLY - RECLINER
03V035000DAIMLERCHRYSLER CORPORATIONfrom 09/01/1997 to 04/27/2002V (Vehicle)106600004/23/2003MFRCHRYSLER GROUP LLC02/05/200302/12/2003
Defect SummaryOn certain passenger vehicles, seat back recliner bolt breakage can occur resulting in the seat back reclining unexpectedly.
Consequence SummaryIf the seat back unexpectedly reclines while the car is being driven, it could result in loss of vehicle control, increasing the risk of a crash.
Corrective SummaryDealers will replace the recliner bolts. owner notification began on april 23, 2003. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-853-1403.
NotesDaimlerchrysler recall no. c04. customers can also contact the national highway traffic safety administration

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
SEATS
230190108/10/2001623210Some vehicles may have a power seat adjuster loose fore/aft.*slc10/26/2001

Consumer Complaints


Fail datemilesoccurencesPurchase date
SEATS
10/03/200572000306/18/2000
 Dt*: the contact stated that upon entering the highway at the stop sign, the driver seat fell backward without any warning. the dealer was contacted and determined that the bolt parts needed to be ordered to fix and replace the bolt. the manufacturer was contacted and determined that the vehicle needed to be taken to the dealer for a diagnostic test and suggested that an extended warranty should be purchased.
06/20/2005100986309/09/2000
 My engine failed on my 2000 dodge intrepid. the problem started with my timing chain coming apart in the engine with the engine since quitting completely. this is the same type of problem many others have listed on the internet with the timing chain and a huge engine repair cost. i do not have the money to fix a car that is so old, and i'm left paying for a car that doesn't run. please add my name and information to the other lists of complaints for this dodge intrepid problem.
01/09/2004930001
 While driving at 10 mph seat back broke, causing the seat back to fall back into a reclining position. dealer stated there was no recall on any seat. *ak
05/22/20031
 While driving, the front seat all of a sudden broke. *jb
12/13/2002392291
 Driver's power seat back broke. two (2) recliner bolts (screw hex 23043027) were replaced. incident happened while driving normally along a busy major city road. seat back broke completely that it hit the rear seat.
SEATS - FRONT ASSEMBLY - RECLINER
06/06/20081000001
 Tl*the contact owns a 2000 dodge intrepid. while driving 40 mph, the driver's seat suddenly reclined all the way to the back seat. the contact slipped under the steering wheel and could not touch the accelerator pedal. the vehicle was taken to the dealer and stated that it was not included in a recall. the failure mileage was 100,000. updated 07/15/08. *lj the consumer was informed the recall was done and had bee performed correctly. the recall involved replacing the driver seat recliner bolts. the bolts were intact and installed correctly. the dealer stated the problem was internally in the seat recliner mechanism and that was not apart of the recall. updated 07/15/08
02/26/200873512111/01/1999
 Tl*the contact owns a 2000 dodge intrepid. while driving 20 mph, the driver's seat reclined backwards. the dealer stated that the vehicle needed a new seat track. the cause of the failure was unknown. the vehicle was previously serviced for nhtsa campaign id number 03v035000 (seats:front assembly:recliner). the current and failure mileages were 73,512.
06/11/2007953881
 Tl*the contact owns a 2000 dodge intrepid. on june 11, 2007, while driving 5 mph, the driver's side seat failed. the contact made several unsuccessful attempts to put the seat back up. safety recall # 03v035000 (seats:front assembly:recliner) was found. the contact stated that this recall repair was performed on january 14, 2004. the mechanic stated that the power seat adjuster needed to be replaced. the purchase date and engine size were unknown. the current and failure mileages were 95,388.
05/01/2006330001
 2000 dodge intrepid driver side seat collapsed into a horizontal position. *kb this occurred while the consumer was driving. the vehicle was taken to the dealer and repaired. the repair cost $1000 because the entire seat assembly had to be replaced, including parts that were not broken. after the repair was made the consumer received a recall on the seat recliner (recall number 03v035000) and had that part replaced as well. *nm
07/28/2006861581206/18/2005
 This is a corrected complaint, the complaint i filed previously had incorrect information. driver's side seat back began reclining unexpectedly. local dodge dealer performed recall service on recliner bolts, but seat still continued to recline, happening repeatedly on numerous occasions, very nearly resulting in an accident with a child on a bike. final repairs performed at local body shop, nylon gear in seat track was stripped. was repaired with parts from a used seat assembly in good condition. nylon gears responsible for the movement of seat back are inadequate and should be replaced by daimler chrysler corporation with stronger quality gears. body shop kept old seat track with defective gear and may still be available. *nm
08/28/2005106/09/2005
 I am experiencing the issue of the seat back reclining unexpectedly. it was serviced at our local dodge dealer, pursuant to the recall of the recliner bolt. however this did not remedy the situation, as the seat back still reclines on it's own, and has occurred several times while driving. the service tech's at our local dealer did a diagnosis prior to my finding out about the recall, and claimed there was a problem with the seat track. i strongly feel that a new recall should be issued, because this issue may still exist with other intrepids that may have already had the recliner bolt serviced.
07/10/2006120000108/20/2000
 We have a 2000 dodge intrepid es sedan that we bought new in august of 2000. in 2003 chrysler issued a recall on a seat bolt that could break and cause the seat to fall completely backwards into the back seat. we took our car in to have the part replaced. the other day the drivers seat broke and fell back into the back seat. fortunately the car was being parked at the time and no one was in the back seat. if we had been on the freeway or had one of our small grandchildren in the back seat the consequences could have been serious. we took the car into the dealership to have the seat repaired assuming this was the same part that was recalled. we were told this was a different part and was not under recall. if it is a different bolt as the dealer claims it should be under recall too. we were fortunate that no one was hurt. the next person this happens to may not be so lucky. the part to repair the seat is $800.00, this will not include labor and chrysler will not cover any of it. if you can draw attention to this serious defect in the dodge intrepid we would sincerely appreciate it. *jb
09/15/2004116822107/31/2000
 On january 15, 2004 i brought my dodge intrepid vin#2b3hd46rxh103584 to dohn bohn dodge in metairie, la for replace of the drivers side recliner seat bolts. this was being done per a recall notice i received. the nhtsa campaign number id number is #03v035000. an invoice was issued stating the repairs were completed. on september 15, 2004 the same drivers side seat recliner bolt sheared in half and i lost control of the car and had an accident. i am under doctors care for injuries sustained. i reported this information to dahimler chrysler on 10/04/2005 and they gave me a claim number #12695236. i contacted a local dealership lakeshore dodge and they informed since i had the recall already done i would have to pay for the service. i declined and had the bolt replaced by my insurance company and retained the bolt.
06/06/2005105000105/06/2001
 Dt: consumer was driviing on the freeway and the back seat just fell down. *ak
10/29/2004900001
 After having the bolt on driver's seat repaired through a recall the seat broke. no recall found. *ak
09/01/20041
 Problems involving the recall repairs for 2000 dodge intrepid. *mr the consumer was concerned that the bolts would break. the consumer was having a difficult time with the dealer getting the recall done in a timely fashion. *sc *jb
09/20/20041063411
 Consumer received a recall for the seat bolt on driver's side. bolt was not holding the seat in place, and the seat fell backward after the hinge broke.*ak
06/07/200491500105/15/2003
 On may 30, 2003, adrian chyrsler center performed a manufacturer's recall to replace the bolts on the driver's front seat back of my car. on june 7, 2004, while in line at a fast food drive-through, one of the replaced bolts broke,and the seat fell backwards onto my daughter; my feet came off the brake pedal, and my car collided with a pick up truck which was stopped in line ahead of me.*ak
02/03/20041
 While driving, the recliner portion of the driver's seat collapsed suddenly. *ph when the incident happened it caused the consumer to go from a vertical position to a horizontal position in a split second and the consumer lost control of the vehicle and hit a snow bank. the consumer was told there was a recall open on the driver seat recliner bolt. *jb
05/14/2004980001
 While driving seat back reclined unexpectedly, consumer was able to pull out of the road. dealer notified. *ak
02/25/20041
 Dealership refused to replace the recliner bolt as indicated in the seat back recliner bolt recall 03v350000. they replaces another part of the seat that wa s not indicated in the recall. *ak
840001
 Passenger side seatback reclines unexpectedly. however there is a recall for the driver's side, but not for the passenger's side.*ak
108/01/2000
 Consumer called complaining about having problems with the seats. manufacturer was not contacted at the time of this call.*ak
06/01/20021
 The consumer was adjusting the recliner on the driver's seat when it broke and caused the seat to collapse. *nlm
05/14/20030
 Recall # 03-v-35-000. there was a recall regarding the seat bolt, however the dealer stated they were not aware of any recall. *jb
05/12/20031
 The consumer received a recall notice to replace the driver recliner seat bolt, however the dealership refused to fix it. *jb
05/01/2002208/30/2000
 The driver seat back collapsed while driving.*jb