Consumer Complaints


Fail datemilesoccurencesPurchase date
TIRES
07/20/200989000
 Tl*the contact owns a 2000 dodge intrepid. the vehicle has dominator all season tires, size p225/75r15. while driving 65 mph, the contact heard a smacking noise coming from the rear of the vehicle. he pulled over and noticed that the rear driver's side tire had been separating and peeling off, leaving pieces of rubber in the middle of the road. he took the vehicle to a nearby gas station and had the tire replaced. the contact believes that the tire should not have separated so quickly and that a recall should be issued. the vin and dot number were unknown. the current and failure mileages were 89,000.
09/03/20062
 Last spring i had to replace the cooper tires on the front of my car because they were causing my car to vibrate even though the tread and tire pressure were perfect. i still had cooper tires on the rear of my car and while driving down the interstate the tread of my rear right tire exploded causing me to almost lose control of my car. it tore off my rear bumper and did damage underneath the car. currently i do have quotes to repair the damage, but am waiting to find out if cooper tire will pay for the repairs
07/15/200358017
 Engine in 2000 chrysler intrepid started tapping noise at 58017km brought to dealer with complaint, told they would not take engine apart to check noise. i told them i had been told that the 2.7 engine had problems with sludge that prevented the oil from circulating properly. they still refused to check engine. at just over 62000 km engine became noisy. brought it back to dealer who kept the car for two weeks, then told me engine needed to be replaced at a cost of $6500.00 and there would be no warranty coverage or goodwill. i gave them a complete history of maintenance records showing that proper maintenance was done with in the required mileage and time. they have told me that the invoices do not clearly identify my 2000 black intrepid and that it could of been another car. i only own one 2000 intrepid. the invoice shows the work the mileage and my name and date. next me they told me the invoice numbers were too close together. the work was done at four different garages. then they told me there was sludge that showed the vehicle was not properly maintained. then they asked me the brand of oil the garages used as it may have been faulty. end result is that they refuse to change their position in regards to warranty coverage or goodwill repairs and i will have to replace an engine that was bought brand new in may 2001. i am frustrated and do not know where to turn. any assistance would be greatly appreciated.
10/24/2002108/01/2000
 A few days before the failure, we noticed a vibration in the front of the car. we thought it was a balance problem and made arrangements to have it re-balanced. two days before that appointment, we had a catastrophic blow-out at highway speed. (65 mph) the left front tire separated completly where the tread joins the side wall. the car was controlled to a stop. when we contacted good year, they said there were no problems with a blow out of this type and we would be compensated with a pro-rated discount for one new tire, as there was only a 38% usage on the separated tire. maybe good year would have felt differently if we were killed in a crash, rather than just lucky. dt
TIRES - SIDEWALL
07/28/200589994201/08/2000
 Michelin tires model xgt h4 225-60 r/16 sidewall blow out on 2 tires on seperate occasions 6/05 and 7/05. tires were less than 2 years old with 30,000 miles. *jb serial # of second tire that blew-out was au 795 35-55030-01 both tires failed at approximately 50 mph on a highway in the metro dc area, no object or pothole was struck, there was no damage to either wheel. both tires that failed were located on the rear of the vehicle