Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM | |||||
| 2400901 | 08/03/2001 | 240200 | 623243 | Subject pertaining to a/c heater performance.*slc | 10/26/2001 |
| 240200 | 03/24/2000 | 610638 | Some vehicles may exhibit erratic operation of the a/c and heater systems including: lack of cold air, lack of hot air, unrequested mode change (atc only), no control of mode or temperature control or dithering / tapping blend door noise | 05/09/2000 | |
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||||
| 0803100 | 10/20/2000 | 084698A | 618861 | A condition may exist where the window sticks in the up position. this condition may be intermittent. *tt | 05/03/2001 |
| 084099 | 12/03/1999 | 6089717 | Discussion stating that currently, window motors are being serviced separately from the window regulator. *tt | 02/24/2000 | |
| VISIBILITY - REARVIEW MIRRORS/DEVICES - EXTERIOR | |||||
| 2301502 | 04/01/2002 | 2302701 | 634077 | Subject regarding outside rearview mirror glass replacement. *slc | 09/27/2002 |
| 2302701 | 09/21/2001 | 2303400 | 625650 | Subject regarding outside rearview mirror glass replacement. *tt | 11/30/2001 |
| VISIBILITY - WINDSHIELD | |||||
| 2303900 | 10/20/2000 | 231195 | 618873 | Information on door glass lift plate service. *tt | 05/03/2001 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY | |||
| 06/15/2003 | 83500 | ||
| I have also replaced front passenger side door lock actuator. now the driver side back lock actuator is going out. i have not fixed the radio, dash lights or dome lights. i am out of money for the time being. i had to refinance and add $4900. to get most of the repairs done. my engine blew due to sludge and i now have a used rebuilt one that will probably do the same thing. | |||
| VISIBILITY - GLASS, SIDE/REAR | |||
| 01/05/2000 | 1 | 09/01/1999 | |
| Back rear glass blew out while driving, at speeds between 65-70 mph. also damaged rear trunk lid and side fenders of car. new rear window was installed under warranty, rear trunk and fenders will be fixed in body shop. *ak | |||
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||
| 09/05/2003 | 67000 | 4 | 09/01/2003 |
| Dt: there is an issue with the automatic front driver/passenger door locks, two of them have stopped operating-they can be locked and unlocked manually, but they do not unlock with the keyless entry. while driving down the road, the door locks lock makes a scary shrill noise that frightens passengers as well as the driver. took vehicle to a dealer and they offered to replace the locks but it would be at the consumer's expense. consumer did replace one of the door lock mechanisms, this was on the driver's door. no problems since the repair of that door lock. no explanation as to why the door lock has stopped operating. consumer has not contacted chrysler corp on this issue at this time. both front power windows have stopped operating as well, the power will raise window up and down but the window glass is off track. one of the two window brackets broke, causing the window to be off track-no repairs for this as well. *ak the consumer was unable to close the window , someone would have to stand on the outside of the vehicle to physically hold the glass on the track. *jb | |||
| 01/01/2004 | 10 | ||
| Power windows quit working after having the dealer replace them severl times before warrenty expired.*ak | |||
| 07/15/2003 | 58017 | ||
| Engine in 2000 chrysler intrepid started tapping noise at 58017km brought to dealer with complaint, told they would not take engine apart to check noise. i told them i had been told that the 2.7 engine had problems with sludge that prevented the oil from circulating properly. they still refused to check engine. at just over 62000 km engine became noisy. brought it back to dealer who kept the car for two weeks, then told me engine needed to be replaced at a cost of $6500.00 and there would be no warranty coverage or goodwill. i gave them a complete history of maintenance records showing that proper maintenance was done with in the required mileage and time. they have told me that the invoices do not clearly identify my 2000 black intrepid and that it could of been another car. i only own one 2000 intrepid. the invoice shows the work the mileage and my name and date. next me they told me the invoice numbers were too close together. the work was done at four different garages. then they told me there was sludge that showed the vehicle was not properly maintained. then they asked me the brand of oil the garages used as it may have been faulty. end result is that they refuse to change their position in regards to warranty coverage or goodwill repairs and i will have to replace an engine that was bought brand new in may 2001. i am frustrated and do not know where to turn. any assistance would be greatly appreciated. | |||
| 10/15/2003 | 0 | ||
| Since i bought this car on october of 1999, i have taken it to the dealer 31 times to fix things. i have been without a car 100 days. i have paid out of pocket $3,137.64. i am now on an extended warranty. i still owe $8,000.00 on my car. it has 60,000 miles. i have maintained it every 3,000 miles as suggested in the owners manual. i only use 97 octane gas. i am a very cautious driver. i take care of the car but the car has left me stranded in the middle of highways putting my life and the lives of my passengers in danger. i never know when the car is going to break down again and where so i am always under terrible stress. i pray as i drive that i make it to my destination. this car has been a lemon since i bought it. the biggest problem is the engine blowing. my brother in law was driving and i was the passenger on south dixie highway (us1) in south miami when we were at a red light and then started to go when the light turned green and without any warning lights, noises, or anything the car stopped running. it died in the middle lane. we had to push it to the side. it was rush hour and this highway is filled with very aggressive drivers. they were all cursing, beeping, signaling, and driving so close to us as to almost touch us. i was petrified. i thought a car was going to hit us. i paid for the engine repair out of my pocket, because the extended warranty company told the dealer they could not cover it because there was sludge build up. they send an adjustor who reported it to them. the dealer told us to fight it because the sludge was normal for that type of engine. we provided the extended warranty all the receipts for the maintenance that we religiously did about every 3000 miles. we also had another mechanic go in and look at the car. the other mechanic said that these types of engines always had the problem of sludge build up and that it was normal for the engine and that the extended warranty should cover it. | |||
| 06/15/2003 | 83500 | ||
| I have also replaced front passenger side door lock actuator. now the driver side back lock actuator is going out. i have not fixed the radio, dash lights or dome lights. i am out of money for the time being. i had to refinance and add $4900. to get most of the repairs done. my engine blew due to sludge and i now have a used rebuilt one that will probably do the same thing. | |||
| 07/01/2003 | 2 | 02/15/2001 | |
| I had work completed before the warranty expired (spring 2003). replaced both front driver and passenger window regulators and all four door seals. july 2003, the driver window wouldnt go down, and rear passenger door lock wont unlock. all four door seals will not stay in place. quote from grand forks, nd dodge dealer: $234 for window regulator, $175 for door actuator and $186 for door strip clips.*ak | |||
| 06/03/2000 | 23422 | 1 | 06/03/2000 |
| The power windows jammed up, which caused them not to roll up or down. *jb the power windows rolled up all the way, but failed to roll down on the two front windows and the right rear door window. problems with windows since the purchase of the vehicle. the dealer claimed they fixed the problem but that lasted one day and also suggested there was a problem with this make/model and there was no remedy. other dealers have said the same thing. the only way the window worked is if the consumer hit the door with his fist between the panel,speaker, and the door pocket while holding the window switch in the down position. *scc *jb | |||
| 11/01/2000 | |||
| Also experiencing engine problems, all four window reglators replaced, and door panels need replacement, and was never notified of recall on seat belt latches. *ak | |||
| 06/01/2001 | |||
| Driver's side front window and passenger's side rear window will not go up or down. consumer feels it's unsafe if in emergency, can't get out of vehicle. dealer has been contacted. please provide any further information.*ak | |||
| 1 | 06/25/2001 | ||
| Consumer was experiencing problem with the driver power window.*jb | |||
| 03/01/2000 | 2 | 09/01/1999 | |
| Tried to open driver window, and it would not go down. when using the switch, you would notice that the headlights would flicker. it is noted as a tsb, but the garage has not been checking on the problems with the vehicle. | |||
| VISIBILITY - REARVIEW MIRRORS/DEVICES | |||
| 04/07/2001 | 5 | ||
| Interior electrical light system has failed completely. this effected dome light,/sunroof switch/ vanity mirror light, and dashboard. this problem has happened 5 times. have been to dealership each time, and mechanic indicated that it was electrical mobile that was defective. would have it replaced, but problem would always reappear.*ak | |||
| 05/14/2001 | 2 | 08/30/2000 | |
| While traveling approximately 70 mph plastic cover located on driver's side door that covers brackets for side view mirror disconnected. when this piece disconnected, it flew back and hit driver in chest, causing a distraction. *ak consumer also states that in april the plastic side view mirror cover on the passenger door fell off onto floor while vehicle was parked. *jb | |||
| VISIBILITY - WINDSHIELD | |||
| 04/10/2004 | 35000 | 1 | |
| While driving 65 mph rear windshield shattered. dealership was notified, but did not resolve the problem. *ak | |||
| 03/01/2000 | 8 | 11/01/2099 | |
| Windshield keeps breaking, air system is releasing carbon monoxide into the cabin of the vehicle. rubber trims for all four doors shrunk. contacted herb chambers (dealer), i got the usual run around. contacted the manufacturer via e-mail, they advised me to go back to herb chambers and work out warranty related issues. mr | |||
| 12/05/2000 | 1 | 11/01/2000 | |
| While driving, passenger's side window shattered for unknown reasons, there was no sign of impact. *slc | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER | |||
| 1 | 06/01/2001 | ||
| The consumer stated that there is no window wipers to clear windows when large drops of rain remain on windows. *yh | |||
| 10/01/2000 | 9999 | 12/01/1999 | |
| Windshield wipers will stall intermittently, mostly somewhat at the bottom of the window. only activating wipers to another speed setting will cause them to work again. problem might be fixed during dealer service today (june 5th 2001), but the dealer claims to be not aware of the problem (evidently). i have seen it on more daimlerchrysler lh platform vehicles. it is distracting and therefore unsafe. *ak | |||
| 03/01/2000 | 2 | 09/01/1999 | |
| Tried to open driver window, and it would not go down. when using the switch, you would notice that the headlights would flicker. it is noted as a tsb, but the garage has not been checking on the problems with the vehicle. | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER - MOTOR | |||
| 08/04/2003 | 1 | ||
| While traveling on the highway without prior warning the windshield wipers will come on and off. *ak | |||