Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SERVICE BRAKES, HYDRAULIC | |||
| 09/15/2007 | 54000 | 2 | 09/08/2006 |
| Tl*the contact owns a 2002 dodge intrepid. when purchasing the vehicle, the dealer would not allow the contact to inspect its undercarriage. afterwards, the contact had the vehicle inspected and a mechanic informed him that all of the mcpherson struts, the windshield wiper switch, the brakes, and all four rotors needed to be replaced. he further stated that there was excessive fluid in the transmission, which caused the vehicle to shift hard and drive roughly. the failure mileage was 54,000 and current mileage was 73,000. updated 03-27-08 *bf the brake lights stayed on when the vehicle was shut off. there was a problem with the wiring for the parking lights and headlights. updated | |||
| 06/15/2004 | 95000 | 1 | |
| Transmission failed when vehicle accelerated. rpms got very high, and vehicle stalled. consumer took vehicle back to the dealer, and was told that the problem could not be duplicated. dealer put the vehicle on the diagnostic machine yet they were unable to diagnose the problem. *ak the brakes failed 7 times. updated 02/06/06. *jb | |||
| 10/27/2003 | 29821 | 1 | 06/10/2003 |
| Problems brake rotors and odometer on 2002 dodge intrepid es.*mr the vehicle made an unusual noise and then shut down. the dealer indicated that the start-up alarm system needed to be regulated. the dealer made the repairs but the problem continued. a few days later the noises continued, the odometer stopped and the vehicle didn't indicate what gear it was in. the vehicle was taken to another dealer who corrected the problem. the consumer later learned that the vehicle needed new rotors and brake pads on all four wheels. the vehicle was returned to the sales dealer who was no longer in business. after contacting chrysler, she was told there was nothing they could do. the consumer doesn't think the rotors should have failed within four months or ownership. *ph *nlm | |||
| SERVICE BRAKES, HYDRAULIC - ANTILOCK | |||
| 01/01/2002 | |||
| I purchased a 2002 dodge intrepid brand new, this is my second daimlerchrysler vehicle that has not held up well that i consider a lemon. at 26 miles, the abs light came on for a few seconds, then turned off, there was almost no braking power. i had to quickly downshift into low gear to slow down the car. this has happend several times. at first i thought it may have been things breaking in. dodge dealers just deleted the internal cab failure fault code and did nothing to try and fix this. later the steering began squeaking during low speed manuvers. then i experienced play in the steering wheel. at 2000 miles the vehicle would wander and would almost never drive straight. after 2 dealership alignments and 1 independent, the steering wheel is still off center. 3 different oem tires rotated to front completely worn on outer edges, abnormal tire wear and feathering. suspension squeaks loudly at times. at about 500 miles the transmission would sometimes slam into 3rd gear, shift rough in lower gears, bump, hesitate, stumble. dodge dealership always could not duplicate the problem. i almost crashed when driving and front wheel hit moderate puddle when vehicle was thrown into another lane. i was told by the service manager those things happen. i have written and spoke to daimlerchrysler reps many times, they deny there is any problem. at about 13,000 miles the engine would clank when starting sometimes (sounds like not firing up properly). i have never had these problems with any other vehicle, even front wheel drive and do not see how they can get away with this. there are many others experiencing similar premature problems that should not be occuring as such. i have started a website against daimlerchrysler corporation - http://intrepid.clan-510.org - email address is intrepidproblems@clan-510.org - address: po box 2021 san leandro, ca 94577-2021. *ak | |||
| 01/01/2002 | |||
| I have had steering/suspension and brake related issues from normal driving in the bay area since 200 miles after purchasing vehicle new. i have had to pay for a professional computerized full precision alignment and balancing of two tires that were out of balance from the factory. two dodge/chrysler dealers and wheel specialsts have checked and adjusted tire pressure. vehicle seems to drive straight more often but still drifts to the left, sometimes to the right. front wheels feel like they are slipping bad over bumps even at low speeds. very intermittently steering wheel becomes harder to turn and is much more sensitive all of a sudden. vehicle does not seem to be handling or taking bumps very well at times. wheel does not usually return smoothly or consistantly, sometimes jerky and sometimes slow, usually off center, oversteering or understeering. steering wheel sometimes needs constant attention, having to remind wheel where to go. wheel will move by itself excessively at times on bumpy roads or on slanted roads sometimes almost making complete turns on it's own. sometimes steering wheel has looseness. clunk in steering still continues wheen wheel is turned sharp and braking. excessive amount of groaning noise wheen turning wheel at times. i had to brake hard the other day and was able to lock vehicle up into a heavy skid although vehicle has abs. vehicle feels unstable sometimes and over bumpy roads sometimes. every once and a while you can hear squeaking from struts. i am not the only person experiencing these issues. i have witness testimony on video and video proof. i have video of massive tire squealing at low speed 15mph manuvering in parking lot. my girlfriend does not want to drive the car also experiencing and complaining of these issues. transmission still hesitates or stumbles sometimes. two dealerships say there is nothing wrong with car and couldn't duplicate anything abnormal with steering. chrysler does nothing. car is unsafe at times. | |||
| 2 | 01/01/2002 | ||
| Brakes failed initially at about 30 miles, at about 40mph i hit brakes lightly, brakes didn't work, brake pedal felt rough and abs light illuminated. several seconds later abs light turned off and brakes felt as if they were working again. this happened again several hundred miles later and was similar. about 200 miles after that i once hit the brakes hard to slow down, they felt rough and didn't work. brakes have worked since. i assumed that the brakes needed to be broken in. i was reluctant to mention it because the dealer's service department can rarely duplicate or troubleshoot a problem. today i spoke to the shop foreman and he was able to pull codes from the brake controller and found a failure code. the dealer was not able to work on the vehicle today so i will be bringing it back asap.*ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC | |||
| 05/15/2003 | 17900 | 2 | |
| 2002 intrepid police cruisers experiencing brake failure including warped rotors at low mileage. we've had two (out of 7 vehicles) with the problem already. staunton va police issued bulletin 5/15 to their forces. d/c is denying any problems. please keep this anonymous - they are a significant customer of our company. *nlm | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - CALIPER | |||
| 12/06/2007 | 1 | ||
| Brake pedal has repeatedly stuck and has to be manually unstuck, so that when accelerator is pressed the car moves. has complained to the dealer numerous times. last nov the master cylinder was replaced. having problems again and now the dealer said the master cylinder and the calipers right and left has to be replaced. *tr | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - PADS | |||
| 08/05/2007 | 10000 | 5 | 12/13/2002 |
| Had to replace front brakes 5 times over the course of 4 1/2 years. also had rotors turned and replaced 4 times. the last set of rotors were warped within 6 months. they were drilled and slotted rotors to help heat escape, but were soon destroyed. i now have 61,000 miles on my car. i used an independent shop to replace my brakes. on my last check-up at the dealership, i asked the serviceman to check my brakes. the new set have been squealing. when i was later called to p/u my car, the serviceman said there was absolutely nothing wrong with my brakes. when i drove out the driveway of the dealership and stopped at the exit, my brakes squealed. this will continue to be an expensive repair. *tr | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - ROTOR | |||
| 08/05/2007 | 10000 | 5 | 12/13/2002 |
| Had to replace front brakes 5 times over the course of 4 1/2 years. also had rotors turned and replaced 4 times. the last set of rotors were warped within 6 months. they were drilled and slotted rotors to help heat escape, but were soon destroyed. i now have 61,000 miles on my car. i used an independent shop to replace my brakes. on my last check-up at the dealership, i asked the serviceman to check my brakes. the new set have been squealing. when i was later called to p/u my car, the serviceman said there was absolutely nothing wrong with my brakes. when i drove out the driveway of the dealership and stopped at the exit, my brakes squealed. this will continue to be an expensive repair. *tr | |||
| 06/02/2006 | 68000 | 3 | 03/01/2002 |
| While wife was driving car to store on 2 june 2006, intrepid engine shuttered and check engine light illuminated. shuttering stopped and engine runs smooth but light is still illuminated. mar 2006 engine oil change was accomplished along with a engine flush by ed's tire service, fayetteville, north carolina. july 2005 car failed inspection because of a bad battery, which was difficult to replace. between 2002-2004 front rotors have been replaced twice, once by the dodge dealership for $150.00 then once by me for $60.00. this sludge buildup problem that dodge refuses to fix is becoming stupid! they are making the money off of us, they to at least own up to their design flaw and fix the problem. does anyone know how to get sludge out of the engine other than tearing it down? *nm | |||
| 05/10/2004 | 22215 | 2 | 12/17/2002 |
| Only have 22,000 miles on car. 2002 intrepid. had to replace front brakes and turn rotors. now i need to replace back brakes as well. i now have 22,215 miles on vehicle.*ak | |||
| 06/09/2003 | 21500 | 1 | 11/02/2002 |
| Rotors warped at 22,000 miles . *ak | |||
| 08/16/2002 | 4806 | 05/23/2002 | |
| We have a 2002 dodge intrepid with the police package. the vehicle has 21,000 miles and we have replaced the brake rotors 4 times. we are a security firm and thus we have never been in a high speed chase and only drive the vehicle on residential streets. we have three other different vehicles and have not had brake problems with them. it was suggested by the dealer that we are misusing the brakes. i have talked with another police agency in the area and they have also had the same problems as we. i believe there is a problem with the brakes that come with the police package option. | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DRUM | |||
| 05/10/2004 | 22215 | 2 | 12/17/2002 |
| Only have 22,000 miles on car. 2002 intrepid. had to replace front brakes and turn rotors. now i need to replace back brakes as well. i now have 22,215 miles on vehicle.*ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - HOSES, LINES/PIPING, AND FITTINGS | |||
| 46332 | 1 | 01/01/2003 | |
| The brake pedal went down to the floor when trying to stop the vehicle causing the vehicle not to stop. an independent mechanic determined that the brake line ruptured due to the brake line rubbing against a bolt. please provide any additional information. *nm the bolt was located behind the power steering unit, which was on a collar type device, which appeared to be attached to the catalytic converter unit. *jb | |||
| 12/16/2002 | 12623 | 2 | |
| One of the brake lines was assembled such that it rubbed on a stud. there is now a hole in the line at the point of contact. dims 11 ivoq entry posted after 12/12/02 cut-over to artemis-------------770764.*ak *nlm | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - MASTER CYLINDER | |||
| 12/06/2007 | 1 | ||
| Brake pedal has repeatedly stuck and has to be manually unstuck, so that when accelerator is pressed the car moves. has complained to the dealer numerous times. last nov the master cylinder was replaced. having problems again and now the dealer said the master cylinder and the calipers right and left has to be replaced. *tr | |||
| SERVICE BRAKES, HYDRAULIC - PEDALS AND LINKAGES | |||
| 02/08/2004 | 27792 | 1 | 09/14/2002 |
| We are experiencing an on-going problem with the brakes on my 2002 dodge intrepid. the brake pedal sticks after applying the brakes. when this happens the brake pedal must be pulled up with your foot. initially we experienced a slight sticking of the pedal when depressing on the brakes, as the pedal was going down. the problem is intermittent and takes you by surprise but has not caused an accident. the manufacturers dealer service has not been able to resolve the issue after several attempts. we are concerned that the problem may get worse but the dealer where we bought the car has given up on resolving the problem and the manufacturer has not yet responded to our messages. *ak | |||