Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| TIRES | |||
| 04/26/2007 | 1 | 11/08/2006 | |
| Tl*the contact owns a 2002 dodge intrepid. the contact purchased new tires for the vehicle. after driving the vehicle for one week, the passenger side rear tire was punctured. the contact was told that the tire could not be repaired. the current mileage is 97,000 and the failure mileage was unknown. | |||
| 10/15/2004 | 23000 | 1 | |
| While driving 35 mph the rear driver side tire blew out without warning. the consumer noticed a huge bubble on the sidewall prior to the blow out. (tire size 225/60r16) please provide additional information. | |||
| TIRES - TREAD/BELT | |||
| 07/28/2006 | 32500 | 2 | 03/01/2003 |
| Subject: mastercraft tire tread separation comments: in march, 2003, i purchased a 2002 dodge intrepid using ebay. the car had 8,000 miles and carfax showed no accidents. when the car arrived, i noticed it had two new mastercraft sensy tires on the front, unusual for that low mileage. upon inspection, i found that the right tie rod end had been bent and not repaired, the likely cause of the new tires. i then replaced the right tie rod end and had all four wheels aligned. as the tires had a tread wear rating of 620, i figured there were good for many miles. in late july, 2006, the car had 32k miles. i was hearing a loud slapping sound on the front end. taking the car to a costco car center, they determined that both tires had tread separation, requiring immediate replacement. the tires had less than 25k miles on them. the car has a lifetime four-wheel alignment policy from firestone ever since i purchased it, and the front end alignment has been checked about every 3-4k miles. these tires apparently had a manufacturing defect. their identification is mastercraft sensy 01, 225 60 r16 m&s 98t, dot 3dx3 fmw 3302, not as described by your form below which has incomplete info use only the info in this paragraph to describe model, size and dot number. i suggest this defect should be investigated. the tires were left at costco and are no longer available, but i have their written statement of the problem. your comments please. thank you. *jb | |||