Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
08/19/2008333001
 The air bag system in my dodge has failed four times since march/april 2007. it has been repaired 3 times. each time for a different reason. the car has less than 34,000 miles on it and has never been involved in an accident or damaged in any way. this will be the fourth service call for an air bag alarm. *tr
08/08/20081160001
 2003 dodge intrepid -problem started approximately one week ago. air bag failure light flickers when motor is running possible deployment without warning and with cause anticipated by manufacturer will be corrected when time and funds become available. *tr
08/26/200653110107/17/2002
 When turning into a driveway there was a snapping sound in the steering column and i could feel it in the steering wheel. the air bag light went on and later we found out there was no cruise control. i am familiar with people who work in auto body so i called him as we were out of state. he told me to pull the fuse on the airbags because they could accidentally go off. i called a dodge dealer in the area and he said it needed to be fixed immediately so the airbag did not go off accidentally. we took the car to a dealer whom told us it probably happened because the clock spring was wound too tight causing it to break and even though it is caused when manufactured it would not be covered. thankfully i knew to call someone immediately or it may have resulted in a major accident. *jb
04/04/2005109/15/2003
 My airbag light is remaining on, the horn is not working, and cruise control doesn't work and from it is my belief, that my vehicle has same clockspring problem that chrysler had with some of its 1996-98 minivans. i believe the horn and air bag are safety items and should be repaired. i wrote to daimler/chrysler and got this response: thank you for your recent email to daimlerchrysler motors regarding your 2003 dodge intrepid. a review of our records indicates that your vehicle does not currently require service for any recall campaigns issued by daimlerchrysler. if your vehicle is involved in a future recall campaign, you will be notified promptly by mail. you can also access the self-service recall site on the internet to check on your vehicle's involvement in any/all recalls that are published. simply go to one of our brand sites: www.chrysler.com; www.dodge.com or www.jeep.com and click on for owners and then recall notices and follow the instructions on the pop up recall page. you will need the last eight digits of your vehicle identification number (vin). your concerns, particularly in view of the expense and inconvenience involved in this issue, are understandable. however, the vehicle in question has exceeded the time or mileage limitations of the manufacturer's warranty. although a more favorable reply could not be provided, sharing your concern with us is appreciated. thank you again for your email. shouldn't daimler/chrysler be responsible for the expense of getting this repaired if this is the case with my vehicle?. *jb
09/22/20036000103/31/2003
 While traveling at 30 to 35 mph, the consumer slammed into another vehicle that ran a stop sign. none of the air bags deployed. the dealer has been contacted. *ph refer to cl 11682195. *sc *jb