Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM - SOFTWARE | |||||
| WB-D-12-10 | 02/28/2012 | 10044839 | Chrysler/dodge: a vip lop restriction program introduced in an effort to monitor and correct quality issues in timely and efficient manner for hands free module (hfm). *pe | 08/01/2012 | |
| CSN-L12 | 04/01/2011 | 10038884 | Ready | 06/28/2011 | |
| CSN-L12 | 04/01/2011 | 10038884 | Chrysler service campaign: see document search button for owner letter. 2011 journey and charger. while conducting a hands free call the rear park assist chime may not work. *rm | 06/28/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 10/01/2012 | 1 | ||
| I was involved in a vehicular accident on monday, 10/01/2012 in a 2011 dodge journey. i have had several minor issues with the vehicle starting with the drivers seat failing to operate withthe electric controls, the glove box defect, the covers on the floor bolts especially on the drivers side slip off. *tr | |||
| 10/01/2012 | |||
| I was involved in a vehicular accident on monday, 10/01/2012 in a 2011 dodge journey. i have had several minor issues with the vehicle starting with the drivers seat failing to operate withthe electric controls, the glove box defect, the covers on the floor bolts especially on the drivers side slip off, | |||
| 05/02/2011 | 4000 | ||
| The clock keeps loosing time and getting behind. i have taken it back multiple times to the dealer for this problem. also i have taken it back to the dealer twice because the center console touch screen screen goes blank, which causes the radio and ac not to work because that is controlled by the touch screen that shorts out. not to mention that the display on my dash keeps switching over to some unknown language. | |||
| 03/12/2011 | 3774 | ||
| For the sixth time this vehicle has been towed in for repair to no availe ...they have no ideah what is wrong with it .i am afraid to drive this vehicle because everything will go off [lights horn,radio.and there is no way to shut it down.i,m so scared to put my grand daughters in it because it might shut down while were driving and i wouldnt be able to get them out of it .i dont find this dodge reliable or dependable ...it scares the s****t out of us.the dealers will only charge the battery and send it back to me and there has been a few where they did nothing at all to it .when i have the routine oil change on it halfway thru the ouil change the light comes on and informs us to change the oil ,weveasked for them to please fix this problem but to date they havent.what we did is trust a dealership for a reliable vehicle and all we got was a a massive bill to pay that wont preform. | |||
| 04/06/2011 | |||
| This is the first incident 2 months after i purchased this brand new truck.the car had no power at all. it would not start. i had to have it towed from my driveway... about 6 months later the car would not go into gear the head or brake lights would not work.. i took it back to the dealership where i purchased it for the fourth time and it is has been in the service center about a month and they have no answers...i have have called dodge numerous times and can't get any help from anyone. this vehicle is not safe i have been pulled over by police numerous times for no lights and stranded because the car would not go into gear | |||