Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| POWER TRAIN - CLUTCH ASSEMBLY - PEDAL/LINKAGE | |||||
| 06-001-12 | 01/20/2012 | 10043652 | Dodge: clutch pedal is inoperative. *kb | 04/18/2012 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN | |||
| 12/21/2012 | 33000 | ||
| My 2012 dodge journey experiences a stall when trying to pick up speed. it appears to sound like the transmission don't want to change over. it makes a jumping sound when trying to pick up speed. | |||
| 07/19/2012 | 55 | 1 | |
| I bought my new dodge journey on the 16th of july 2012. i live approximately 40 miles from the dealership were i bought my journey. most of my driving is highway so i didn't notice the issue right away. the first time i came to a stop with my new vehicle the brakes shuddered like they were grabbing then letting go and grabbing again, really fast. i returned to the dealership 4 different times for this and a transmission shudder which they say chrysler has no fix. is this something you have seen from journeys before? thanks for your time. *tr | |||
| 04/02/2012 | 50 | 1 | |
| We purchased a brand new 2012 dodge journey in march 2012. the car had 14 miles on it, our first new car. shortly after driving the car around for about a month, we started having problems with the transmission. we noticed that when coming to a stop the transmission starting stuttering and it would shake the whole car. we thought it was just that once, but then it started happening almost every time we would come to a stop, whether we were slowing down coming off of a highway or sitting through stop and go traffic. we took it to the dealership and they couldn't recreate it. they hooked it up to their computer and found no issues. 3 months later we decided to take it in to be looked at again. while driving the car they were able to recreate the stuttering, this time while accelerating. since then they have been back and forth with chrysler and have had the car in the shop for 2 weeks now. chrysler is now having them open the transmission and replace some parts. this concerns me since this is a brand new car! *tr | |||
| 04/02/2012 | 50 | ||
| We purchased a brand new 2012 dodge journey in march 2012. the car had 14 miles on it, our first new car. shortly after driving the car around for about a month, we started having problems with the transmission. we noticed that when coming to a stop the transmission starting stuttering and it would shake the whole car. we thought it was just that once, but then it started happening almost every time we would come to a stop, whether we were slowing down coming off of a highway or sitting through stop and go traffic. we took it to the dealership and they couldn't recreate it. they hooked it up to their computer and found no issues. 3 months later we decided to take it in to be looked at again. while driving the car they were able to recreate the stuttering, this time while accelerating. since then they have been back and forth with chrysler and have had the car in the shop for 2 weeks now. chrysler is now having them open the transmission and replace some parts. this concerns me since this is a brand new car! | |||
| 04/30/2012 | 200 | ||
| Brand new vehicle and the transmission shutters when shifting gears. i took it to one dealership and they said they reset the computer chip and that should fix the problem.... it didn't!! i took it to another dealership and i was told that this is normal. what!!!!!!!!! how can that be normal for any vehicle. the service director told me that most people don't feel it until 3000-3500 miles. are you kidding me!!!!!!!! now i'm waiting to hear from chrystler to see what can be done! | |||
| 04/30/2012 | 1350 | ||
| I was driving at 830pm and had at least 120 miles on the same road and set the cruise control to 68mph, the legal speed was 65mph and there was light traffic. as my car approached a small hilly incline, it failed to maintain the 68mph, dropping to 60mph, and then upon reaching the top it accelerated rapidly reaching high rpms roughly 5500 6000 and over compensating to as much as 77 before slowing down to the preset speed. after doing this 3 more times, i pulled over turned off the car and started it up, hoping it may just be a quick fix. it once again did it and i refrained from using the cruise control for the remainder of my trip. on my way back, i once again tried the cruise control again and saw the same results. upon returning home i called my dealer and they told me they would look at it at my next appointment which was 10 days later. 2 days prior to me bringing in the car, i tried it for a third time, this time set at 45mph, same as legal speed limit, while continuing up from a parkway onto a bridge entrance, the car did it again and nearly sent me flying into the back of a truck but i was able to break fast enough to slow down and do a minor swerve within my lane to avoid it. this was immediately followed by a low engine coolant warning and i pulled over as soon as possible. the coolant reservoir was well above the minimum level, however had orange coolant on top of it. i cleaned up what i could and did below speed limit home. this was my second issue with the coolant warning, at 1150 miles i brought it in and the dealer found no codes that it even occurred and therefor did not fix a thing. upon dropping off my vehicle, they did not seem at all concerned and thought i was making it up. i do not feel safe in my own car. | |||