Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| SERVICE BRAKES, HYDRAULIC - FLUID | ||||||||||||||||
| 11V550000 | CHRYSLER GROUP LLC | from 10/24/2011 to 10/26/2011 | V (Vehicle) | 340 | MFR | CHRYSLER GROUP LLC | 11/10/2011 | 11/18/2011 | ||||||||
| Defect Summary | Chrysler is recalling certain model year 2012 dodge journey and fiat 500 vehicles manufactured from october 24, 2011, through october 26, 2011. some vehicles were assembled with contaminated brake fluid and may experience a degradation of the sealing components within the brake system. | |||||||||||||||
| Consequence Summary | This could lead to loss of braking ability increasing the risk of a crash. | |||||||||||||||
| Corrective Summary | Chrysler will notify owners and replace all brake components that come in contact with hydraulic brake fluid. this service will be performed free of charge. the safety recall is expected to begin during december 2011. owners may contact chrysler at 1-800-853-1403. | |||||||||||||||
| Notes | Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SERVICE BRAKES | |||
| 01/12/2013 | 2000 | 1 | |
| When applying the brakes and coming to a stop there was an awful grinding noise and it felt as if the vehicle might be jerking or not stopping correctly. i brought it to the dealership first thing on monday and after their inspection was told that the rear brake pads are defective. there was some surface rust on the pads and rotors, but i was told that is normal and that these parts accumulate rust overnight but it normally grinds off when driving the next day. the dealership did not have the rear brake pads or rotors in stock, so they are on order. i was told the vehicle would be ok to drive until the parts come in and they instructed me that i had to come pick the journey back up and could not leave it at the dealership. with the grinding noise, vehicle jerking and new knowledge of the defective parts, i am not comfortable driving this vehicle right now. *tr | |||
| 01/12/2013 | 2000 | ||
| When applying the brakes and comming to a stop there was an awful grinding noise and it felt as if the vehicle might be jerking or not stopping correctly. i brought it to the dealership first thing on monday and after their inspection was told that the rear brake pads are defective. there was some surface rust on the pads and rotors, but i was told that is normal and that these parts accumulate rust overnight but it normally grinds off when driving the next day. the dealership did not have the rear brake pads or rotors in stock, so they are on order. i was told the vehicle would be ok to drive until the parts come in and they instructed me that i had to come pick the journey back up and could not leave it at the dealership. with the grinding noise, vehicle jerking and new knowledge of the defective parts, i am not comfortable driving this vehicle right now. | |||
| 07/19/2012 | 55 | 1 | |
| I bought my new dodge journey on the 16th of july 2012. i live approximately 40 miles from the dealership were i bought my journey. most of my driving is highway so i didn't notice the issue right away. the first time i came to a stop with my new vehicle the brakes shuddered like they were grabbing then letting go and grabbing again, really fast. i returned to the dealership 4 different times for this and a transmission shudder which they say chrysler has no fix. is this something you have seen from journeys before? thanks for your time. *tr | |||
| 07/19/2012 | 55 | ||
| I bought my new dodge journey on the 16th of july 2012. i live approximately 40 miles from the dealership were i bought my journey. most of my driving is highway so i didn't notice the issue right away. the first time i came to a stop with my new vehicle the brakes shuddered like they were grabbing then letting go and grabbing again, really fast. i returned to the dealership 4 different times for this and a transmission shudder which they say chrysler has no fix. is this something you have seen from journeys before? thanks for your time. | |||