Consumer Complaints


Fail datemilesoccurencesPurchase date
ENGINE
01/03/201234000
 Tl-the contact owns a 2009 dodge journey. the contact stated that he attempted to start the vehicle, but it would not start. the contact stated that he tried to start it several times unsuccessfully. the vehicle successfully started approximately one day later. an authorized dealer was notified and stated that the failure may be due to the starter. the contact was advised to bring the vehicle in for a diagnosis. the manufacturer was not notified. the failure mileage was 34,000. sm.
01/03/201234000
 Tl- the contact owns a 2009 dodge journey. the contact stated that he tried to start the engine but it stalled. the contact stated the he tried several times and the engine still failed. he went to the vehicle a day later and the vehicle started. the contact did not want to be out and this problem happened. the dealer was notified and informed that it may be the started and for him to being the vehicle in for inspection. the manufacturer was not notified. the failure mileage was 34000. ap
ENGINE AND ENGINE COOLING
09/16/2011313281
 Took my dodge journey 2009 sxt- awd on 09/16/2011 to the dealer because the engine would not crank, they made the repairs. at check-out i was told the vehicle needed 4 new tires. at the time the vehicle had 31,328 miles. *tr
09/16/2011313281
 Took my dodge journey 2009 sxt- awd on 09/16/2011 to the dealer because the engine would not crank, they made the repairs. at check-out i was told the vehicle needed 4 new tires. at the time the vehicle had 31,328 miles. *tr
09/16/2011313281
 Took my dodge journey 2009 sxt- awd on 09/16/2011 to the dealer because the engine would not crank, they made the repairs. at check-out i was told the vehicle needed 4 new tires. at the time the vehicle had 31,328 miles. *tr
05/03/201126489
 When i turn a corner or hit a bump or just driving down the street, the ignition will turn off and the car won't run. once i have it stopped and put in park i can restart the vehicle. however, lately when i turn the key to start the car, the key will swith back to the off position. i have had this issue more than once.
05/03/201126489
 When i turn a corner or hit a bump or just driving down the street, the ignition will turn off and the car won't run. once i have it stopped and put in park i can restart the vehicle. however, lately when i turn the key to start the car, the key will swith back to the off position. i have had this issue more than once.
05/03/201126489
 When i turn a corner or hit a bump or just driving down the street, the ignition will turn off and the car won't run. once i have it stopped and put in park i can restart the vehicle. however, lately when i turn the key to start the car, the key will swith back to the off position. i have had this issue more than once.
05/03/201126489
 When i turn a corner or hit a bump or just driving down the street, the ignition will turn off and the car won't run. once i have it stopped and put in park i can restart the vehicle. however, lately when i turn the key to start the car, the key will swith back to the off position. i have had this issue more than once.
10/01/201131000
 Tl* the contact owns a 2009 dodge journey. the contact stated that the vehicle would shake profusely when driving 50-60 mph. the dealer diagnosed that there was a misfire in cylinder five and repaired the failure by clearing out the carbon corrosion, but the failure recurred. the manufacturer was notified, but denied any assistance with repairs to the vehicle. the failure mileage was 31,000 and the current mileage was 32,600. kmj
10/01/201131000
 Tl- the contact owns a 2009 dodge journey. the contact stated that the vehicle would shake profusely when driving 50-60 mph. the dealer diagnosed that there was a misfire in cylinder five and repaired the failure by clearing out the carbon corrosion, but the failure recurred. the manufacturer was notified, but denied any assistance with repairs to the vehicle. the failure mileage was 31,000 and the current mileage was 32,600. kmj
10/01/201131000
 Tl- the contact owns a 2009 dodge journey. the contact stated that the vehicle would shake profusely when driving 50 - 60 mph. the dealer diagnosed that there was a misfire in cylinder five. the dealer repaired the failure by clearing out the carbon corrosion, but the failure recurred. the manufacturer was notified, but denied any assistance with repair to the failure. the failure mileage was 31,000 and the current mileage was 32,600. nw
10/26/2011
 My complaint consists of the tires, starter, and pressure sensors on my 2009 dodge journey. first, the cheapest tires my dealer can find for my vehicle are priced at $225/tire. thus, a $1000.00 cost for tire replacement. this would be reasonable if the vehicle was a luxury vehicle i.e.: audi, bmw, cadilac, mercedes, etc... however, it is a dodge. i have had to replace my dodge's tires every winter since purchase. therefore, these performance tires are only lasting approximately 20,000/miles a piece. affordability, is why i purchased dodge. i am not recieving this, not even in the basic maintenance of tires. next, my starter had to be replaced recently. i was told that many dodge journey starters are going. however, with no recall on the part, i ended up paying a $100.00 towards a deductable that is part of my warranty. finally, i had to replace two tire sensors as well on my vehicle this year. again, no recall on the part. therefore, a $100.00 deductable was required. i am disappointed that despite my warranty i am paying deductables and despite other numerous journeys having the same problems the parts aren't being recalled. i am forced to spend $1000.00 on tires every 20,000 miles on top of my actual monthly car payment >$500.00. the above expenses should definitely not be required on a brand new car.
10/26/2011
 My complaint consists of the tires, starter, and pressure sensors on my 2009 dodge journey. first, the cheapest tires my dealer can find for my vehicle are priced at $225/tire. thus, a $1000.00 cost for tire replacement. this would be reasonable if the vehicle was a luxury vehicle i.e.: audi, bmw, cadilac, mercedes, etc... however, it is a dodge. i have had to replace my dodge's tires every winter since purchase. therefore, these performance tires are only lasting approximately 20,000/miles a piece. affordability, is why i purchased dodge. i am not recieving this, not even in the basic maintenance of tires. next, my starter had to be replaced recently. i was told that many dodge journey starters are going. however, with no recall on the part, i ended up paying a $100.00 towards a deductable that is part of my warranty. finally, i had to replace two tire sensors as well on my vehicle this year. again, no recall on the part. therefore, a $100.00 deductable was required. i am disappointed that despite my warranty i am paying deductables and despite other numerous journeys having the same problems the parts aren't being recalled. i am forced to spend $1000.00 on tires every 20,000 miles on top of my actual monthly car payment >$500.00. the above expenses should definitely not be required on a brand new car.
10/26/2011
 My complaint consists of the tires, starter, and pressure sensors on my 2009 dodge journey. first, the cheapest tires my dealer can find for my vehicle are priced at $225/tire. thus, a $1000.00 cost for tire replacement. this would be reasonable if the vehicle was a luxury vehicle i.e.: audi, bmw, cadilac, mercedes, etc... however, it is a dodge. i have had to replace my dodge's tires every winter since purchase. therefore, these performance tires are only lasting approximately 20,000/miles a piece. affordability, is why i purchased dodge. i am not recieving this, not even in the basic maintenance of tires. next, my starter had to be replaced recently. i was told that many dodge journey starters are going. however, with no recall on the part, i ended up paying a $100.00 towards a deductable that is part of my warranty. finally, i had to replace two tire sensors as well on my vehicle this year. again, no recall on the part. therefore, a $100.00 deductable was required. i am disappointed that despite my warranty i am paying deductables and despite other numerous journeys having the same problems the parts aren't being recalled. i am forced to spend $1000.00 on tires every 20,000 miles on top of my actual monthly car payment >$500.00. the above expenses should definitely not be required on a brand new car.
10/26/2011
 My complaint consists of the tires, starter, and pressure sensors on my 2009 dodge journey. first, the cheapest tires my dealer can find for my vehicle are priced at $225/tire. thus, a $1000.00 cost for tire replacement. this would be reasonable if the vehicle was a luxury vehicle i.e.: audi, bmw, cadilac, mercedes, etc... however, it is a dodge. i have had to replace my dodge's tires every winter since purchase. therefore, these performance tires are only lasting approximately 20,000/miles a piece. affordability, is why i purchased dodge. i am not recieving this, not even in the basic maintenance of tires. next, my starter had to be replaced recently. i was told that many dodge journey starters are going. however, with no recall on the part, i ended up paying a $100.00 towards a deductable that is part of my warranty. finally, i had to replace two tire sensors as well on my vehicle this year. again, no recall on the part. therefore, a $100.00 deductable was required. i am disappointed that despite my warranty i am paying deductables and despite other numerous journeys having the same problems the parts aren't being recalled. i am forced to spend $1000.00 on tires every 20,000 miles on top of my actual monthly car payment >$500.00. the above expenses should definitely not be required on a brand new car.
10/26/2011
 My complaint consists of the tires, starter, and pressure sensors on my 2009 dodge journey. first, the cheapest tires my dealer can find for my vehicle are priced at $225/tire. thus, a $1000.00 cost for tire replacement. this would be reasonable if the vehicle was a luxury vehicle i.e.: audi, bmw, cadilac, mercedes, etc... however, it is a dodge. i have had to replace my dodge's tires every winter since purchase. therefore, these performance tires are only lasting approximately 20,000/miles a piece. affordability, is why i purchased dodge. i am not recieving this, not even in the basic maintenance of tires. next, my starter had to be replaced recently. i was told that many dodge journey starters are going. however, with no recall on the part, i ended up paying a $100.00 towards a deductable that is part of my warranty. finally, i had to replace two tire sensors as well on my vehicle this year. again, no recall on the part. therefore, a $100.00 deductable was required. i am disappointed that despite my warranty i am paying deductables and despite other numerous journeys having the same problems the parts aren't being recalled. i am forced to spend $1000.00 on tires every 20,000 miles on top of my actual monthly car payment >$500.00. the above expenses should definitely not be required on a brand new car.
09/02/20091
 Have had a 2009 journey since august 2008. at about the one-year mark, the vehicle began an odd noise when turning hard left. the dealer replaced a ps reservoir, but the noise is still often evident. *tr