Consumer Complaints


Fail datemilesoccurencesPurchase date
UNKNOWN OR OTHER
10/12/201124000
 Car won't start at random intervals. will not make any noise, just a click. started roughly a year ago, after a few minutes it would start again. now i wait more than a half hour. never sure if it will start. this car is stranding me. it has a list of problems such as bad brakes that have been fixed multiple times and other electrical issues.
10/12/201124000
 Car won't start at random intervals. will not make any noise, just a click. started roughly a year ago, after a few minutes it would start again. now i wait more than a half hour. never sure if it will start. this car is stranding me. it has a list of problems such as bad brakes that have been fixed multiple times and other electrical issues.
10/12/201124000
 Car won't start at random intervals. will not make any noise, just a click. started roughly a year ago, after a few minutes it would start again. now i wait more than a half hour. never sure if it will start. this car is stranding me. it has a list of problems such as bad brakes that have been fixed multiple times and other electrical issues.
09/16/201131328
 Took my dodge journey 2009 sxt- awd on 09/16/2011 to the dealer because the engine would not crank, they made the repairs.at check-out i was told the vehicle needed 4 new tires. at the time the vehicle had 31,328 miles.
07/18/201264236
 My teenage driver was on the highway and had complete loss of power, she managed to pull to side of highway. the vehicle started right up and we merged back on the highway only to have a complete loss of power again. we turned the car off and waited 10 minutes. the car started and we made it home. two days later while on a rural road the vehicle shut off again. all wires and connections checked out tight. waiting to have it towed as don't want to risk an accident.
07/18/201264236
 My teenage driver was on the highway and had complete loss of power, she managed to pull to side of highway. the vehicle started right up and we merged back on the highway only to have a complete loss of power again. we turned the car off and waited 10 minutes. the car started and we made it home. two days later while on a rural road the vehicle shut off again. all wires and connections checked out tight. waiting to have it towed as don't want to risk an accident.
10/26/2011
 My complaint consists of the tires, starter, and pressure sensors on my 2009 dodge journey. first, the cheapest tires my dealer can find for my vehicle are priced at $225/tire. thus, a $1000.00 cost for tire replacement. this would be reasonable if the vehicle was a luxury vehicle i.e.: audi, bmw, cadilac, mercedes, etc... however, it is a dodge. i have had to replace my dodge's tires every winter since purchase. therefore, these performance tires are only lasting approximately 20,000/miles a piece. affordability, is why i purchased dodge. i am not recieving this, not even in the basic maintenance of tires. next, my starter had to be replaced recently. i was told that many dodge journey starters are going. however, with no recall on the part, i ended up paying a $100.00 towards a deductable that is part of my warranty. finally, i had to replace two tire sensors as well on my vehicle this year. again, no recall on the part. therefore, a $100.00 deductable was required. i am disappointed that despite my warranty i am paying deductables and despite other numerous journeys having the same problems the parts aren't being recalled. i am forced to spend $1000.00 on tires every 20,000 miles on top of my actual monthly car payment >$500.00. the above expenses should definitely not be required on a brand new car.
10/26/2011
 My complaint consists of the tires, starter, and pressure sensors on my 2009 dodge journey. first, the cheapest tires my dealer can find for my vehicle are priced at $225/tire. thus, a $1000.00 cost for tire replacement. this would be reasonable if the vehicle was a luxury vehicle i.e.: audi, bmw, cadilac, mercedes, etc... however, it is a dodge. i have had to replace my dodge's tires every winter since purchase. therefore, these performance tires are only lasting approximately 20,000/miles a piece. affordability, is why i purchased dodge. i am not recieving this, not even in the basic maintenance of tires. next, my starter had to be replaced recently. i was told that many dodge journey starters are going. however, with no recall on the part, i ended up paying a $100.00 towards a deductable that is part of my warranty. finally, i had to replace two tire sensors as well on my vehicle this year. again, no recall on the part. therefore, a $100.00 deductable was required. i am disappointed that despite my warranty i am paying deductables and despite other numerous journeys having the same problems the parts aren't being recalled. i am forced to spend $1000.00 on tires every 20,000 miles on top of my actual monthly car payment >$500.00. the above expenses should definitely not be required on a brand new car.
10/26/2011
 My complaint consists of the tires, starter, and pressure sensors on my 2009 dodge journey. first, the cheapest tires my dealer can find for my vehicle are priced at $225/tire. thus, a $1000.00 cost for tire replacement. this would be reasonable if the vehicle was a luxury vehicle i.e.: audi, bmw, cadilac, mercedes, etc... however, it is a dodge. i have had to replace my dodge's tires every winter since purchase. therefore, these performance tires are only lasting approximately 20,000/miles a piece. affordability, is why i purchased dodge. i am not recieving this, not even in the basic maintenance of tires. next, my starter had to be replaced recently. i was told that many dodge journey starters are going. however, with no recall on the part, i ended up paying a $100.00 towards a deductable that is part of my warranty. finally, i had to replace two tire sensors as well on my vehicle this year. again, no recall on the part. therefore, a $100.00 deductable was required. i am disappointed that despite my warranty i am paying deductables and despite other numerous journeys having the same problems the parts aren't being recalled. i am forced to spend $1000.00 on tires every 20,000 miles on top of my actual monthly car payment >$500.00. the above expenses should definitely not be required on a brand new car.
10/26/2011
 My complaint consists of the tires, starter, and pressure sensors on my 2009 dodge journey. first, the cheapest tires my dealer can find for my vehicle are priced at $225/tire. thus, a $1000.00 cost for tire replacement. this would be reasonable if the vehicle was a luxury vehicle i.e.: audi, bmw, cadilac, mercedes, etc... however, it is a dodge. i have had to replace my dodge's tires every winter since purchase. therefore, these performance tires are only lasting approximately 20,000/miles a piece. affordability, is why i purchased dodge. i am not recieving this, not even in the basic maintenance of tires. next, my starter had to be replaced recently. i was told that many dodge journey starters are going. however, with no recall on the part, i ended up paying a $100.00 towards a deductable that is part of my warranty. finally, i had to replace two tire sensors as well on my vehicle this year. again, no recall on the part. therefore, a $100.00 deductable was required. i am disappointed that despite my warranty i am paying deductables and despite other numerous journeys having the same problems the parts aren't being recalled. i am forced to spend $1000.00 on tires every 20,000 miles on top of my actual monthly car payment >$500.00. the above expenses should definitely not be required on a brand new car.
10/26/2011
 My complaint consists of the tires, starter, and pressure sensors on my 2009 dodge journey. first, the cheapest tires my dealer can find for my vehicle are priced at $225/tire. thus, a $1000.00 cost for tire replacement. this would be reasonable if the vehicle was a luxury vehicle i.e.: audi, bmw, cadilac, mercedes, etc... however, it is a dodge. i have had to replace my dodge's tires every winter since purchase. therefore, these performance tires are only lasting approximately 20,000/miles a piece. affordability, is why i purchased dodge. i am not recieving this, not even in the basic maintenance of tires. next, my starter had to be replaced recently. i was told that many dodge journey starters are going. however, with no recall on the part, i ended up paying a $100.00 towards a deductable that is part of my warranty. finally, i had to replace two tire sensors as well on my vehicle this year. again, no recall on the part. therefore, a $100.00 deductable was required. i am disappointed that despite my warranty i am paying deductables and despite other numerous journeys having the same problems the parts aren't being recalled. i am forced to spend $1000.00 on tires every 20,000 miles on top of my actual monthly car payment >$500.00. the above expenses should definitely not be required on a brand new car.
06/25/201116000
 Have had ongoing issues with 2009 dodge journey. vehicle loses power while driving, this has happened approximately 10 times in the last year. the tires sold on the vehicle (225-55-r19) are not replaceable. i got a flat and was told to ride on the donut until they could locate a new tire, 12 days later still no tire, i demanded the dealer sell me a tire off of a car in the lot, they finally agreed. however, i was called after i left the car and told that because it is awd all 4 tires must be replaced or it will damage my transmission and that possibly, i already have damaged due to driving on donut. had no choice but to buy 4 new tires, while at dealer having 4 new , larger tires (235 55 r19) put on the dealer broke valve sensor on 2nd tire, 1st time they broke one was in march 2011. vehicle has 31,000 miles on it and the sensors should last a minimum of 5 years. dealer will not cover under warranty. after paying $827 to replace 4 tires, when i only needed 1 new tire and 2 missing valve sensors, i drove off the lot and the vehicle again lost power, dealer has had vehicle in at least 4 times to fix problem in the past, they still have not resolved or located the problem. i restarted vehicle and it died again, restarted a 3rd time and i lost all dash lighting. this was within an 8th of mile of the dealer location. i turned the car around and returned it to the dealer, which is where it remains until they can fix it!! nys attorney general states this does not qualify as a lemon because the dealer attempted to repair, i disagree! i am filing a 2nd lemon law case with them at this time.buyer beware!!
06/25/201116000
 Have had ongoing issues with 2009 dodge journey. vehicle loses power while driving, this has happened approximately 10 times in the last year. the tires sold on the vehicle (225-55-r19) are not replaceable. i got a flat and was told to ride on the donut until they could locate a new tire, 12 days later still no tire, i demanded the dealer sell me a tire off of a car in the lot, they finally agreed. however, i was called after i left the car and told that because it is awd all 4 tires must be replaced or it will damage my transmission and that possibly, i already have damaged due to driving on donut. had no choice but to buy 4 new tires, while at dealer having 4 new , larger tires (235 55 r19) put on the dealer broke valve sensor on 2nd tire, 1st time they broke one was in march 2011. vehicle has 31,000 miles on it and the sensors should last a minimum of 5 years. dealer will not cover under warranty. after paying $827 to replace 4 tires, when i only needed 1 new tire and 2 missing valve sensors, i drove off the lot and the vehicle again lost power, dealer has had vehicle in at least 4 times to fix problem in the past, they still have not resolved or located the problem. i restarted vehicle and it died again, restarted a 3rd time and i lost all dash lighting. this was within an 8th of mile of the dealer location. i turned the car around and returned it to the dealer, which is where it remains until they can fix it!! nys attorney general states this does not qualify as a lemon because the dealer attempted to repair, i disagree! i am filing a 2nd lemon law case with them at this time.buyer beware!!
06/25/201116000
 Have had ongoing issues with 2009 dodge journey. vehicle loses power while driving, this has happened approximately 10 times in the last year. the tires sold on the vehicle (225-55-r19) are not replaceable. i got a flat and was told to ride on the donut until they could locate a new tire, 12 days later still no tire, i demanded the dealer sell me a tire off of a car in the lot, they finally agreed. however, i was called after i left the car and told that because it is awd all 4 tires must be replaced or it will damage my transmission and that possibly, i already have damaged due to driving on donut. had no choice but to buy 4 new tires, while at dealer having 4 new , larger tires (235 55 r19) put on the dealer broke valve sensor on 2nd tire, 1st time they broke one was in march 2011. vehicle has 31,000 miles on it and the sensors should last a minimum of 5 years. dealer will not cover under warranty. after paying $827 to replace 4 tires, when i only needed 1 new tire and 2 missing valve sensors, i drove off the lot and the vehicle again lost power, dealer has had vehicle in at least 4 times to fix problem in the past, they still have not resolved or located the problem. i restarted vehicle and it died again, restarted a 3rd time and i lost all dash lighting. this was within an 8th of mile of the dealer location. i turned the car around and returned it to the dealer, which is where it remains until they can fix it!! nys attorney general states this does not qualify as a lemon because the dealer attempted to repair, i disagree! i am filing a 2nd lemon law case with them at this time.buyer beware!!
06/25/201116000
 Have had ongoing issues with 2009 dodge journey. vehicle loses power while driving, this has happened approximately 10 times in the last year. the tires sold on the vehicle (225-55-r19) are not replaceable. i got a flat and was told to ride on the donut until they could locate a new tire, 12 days later still no tire, i demanded the dealer sell me a tire off of a car in the lot, they finally agreed. however, i was called after i left the car and told that because it is awd all 4 tires must be replaced or it will damage my transmission and that possibly, i already have damaged due to driving on donut. had no choice but to buy 4 new tires, while at dealer having 4 new , larger tires (235 55 r19) put on the dealer broke valve sensor on 2nd tire, 1st time they broke one was in march 2011. vehicle has 31,000 miles on it and the sensors should last a minimum of 5 years. dealer will not cover under warranty. after paying $827 to replace 4 tires, when i only needed 1 new tire and 2 missing valve sensors, i drove off the lot and the vehicle again lost power, dealer has had vehicle in at least 4 times to fix problem in the past, they still have not resolved or located the problem. i restarted vehicle and it died again, restarted a 3rd time and i lost all dash lighting. this was within an 8th of mile of the dealer location. i turned the car around and returned it to the dealer, which is where it remains until they can fix it!! nys attorney general states this does not qualify as a lemon because the dealer attempted to repair, i disagree! i am filing a 2nd lemon law case with them at this time.buyer beware!!
06/25/201116000
 Have had ongoing issues with 2009 dodge journey. vehicle loses power while driving, this has happened approximately 10 times in the last year. the tires sold on the vehicle (225-55-r19) are not replaceable. i got a flat and was told to ride on the donut until they could locate a new tire, 12 days later still no tire, i demanded the dealer sell me a tire off of a car in the lot, they finally agreed. however, i was called after i left the car and told that because it is awd all 4 tires must be replaced or it will damage my transmission and that possibly, i already have damaged due to driving on donut. had no choice but to buy 4 new tires, while at dealer having 4 new , larger tires (235 55 r19) put on the dealer broke valve sensor on 2nd tire, 1st time they broke one was in march 2011. vehicle has 31,000 miles on it and the sensors should last a minimum of 5 years. dealer will not cover under warranty. after paying $827 to replace 4 tires, when i only needed 1 new tire and 2 missing valve sensors, i drove off the lot and the vehicle again lost power, dealer has had vehicle in at least 4 times to fix problem in the past, they still have not resolved or located the problem. i restarted vehicle and it died again, restarted a 3rd time and i lost all dash lighting. this was within an 8th of mile of the dealer location. i turned the car around and returned it to the dealer, which is where it remains until they can fix it!! nys attorney general states this does not qualify as a lemon because the dealer attempted to repair, i disagree! i am filing a 2nd lemon law case with them at this time.buyer beware!!
06/25/201116000
 Have had ongoing issues with 2009 dodge journey. vehicle loses power while driving, this has happened approximately 10 times in the last year. the tires sold on the vehicle (225-55-r19) are not replaceable. i got a flat and was told to ride on the donut until they could locate a new tire, 12 days later still no tire, i demanded the dealer sell me a tire off of a car in the lot, they finally agreed. however, i was called after i left the car and told that because it is awd all 4 tires must be replaced or it will damage my transmission and that possibly, i already have damaged due to driving on donut. had no choice but to buy 4 new tires, while at dealer having 4 new , larger tires (235 55 r19) put on the dealer broke valve sensor on 2nd tire, 1st time they broke one was in march 2011. vehicle has 31,000 miles on it and the sensors should last a minimum of 5 years. dealer will not cover under warranty. after paying $827 to replace 4 tires, when i only needed 1 new tire and 2 missing valve sensors, i drove off the lot and the vehicle again lost power, dealer has had vehicle in at least 4 times to fix problem in the past, they still have not resolved or located the problem. i restarted vehicle and it died again, restarted a 3rd time and i lost all dash lighting. this was within an 8th of mile of the dealer location. i turned the car around and returned it to the dealer, which is where it remains until they can fix it!! nys attorney general states this does not qualify as a lemon because the dealer attempted to repair, i disagree! i am filing a 2nd lemon law case with them at this time.buyer beware!!
06/01/201137736
 2009 dodge journey sxt - brakes and rotors - had to replace brakes at 37,000 miles and was told rotors also needed to be replaced. should have lasted longer then they did - last week 6-11 received notice from chrysler -dodge that if owner had to replace prior to 36,000 miles they would replace at their expense less $100.00 deductible. wouldn't touch my claim since my brakes were replaced at my cost at 37,000 miles. if the rotors and brakes were not right when this vehicle was made, i feel that chrysler-dodge should have to pick up the cost in full or extend the milage on this problem so their customers can say they have safe vehicles. since brakes and rotor's are a vital issue of a an automobile this should be addressed. i am still driving with bad rotors and couldn't get any help from the dealer or chrysler-dodge complaint department or customer service.
06/01/201137736
 2009 dodge journey sxt - brakes and rotors - had to replace brakes at 37,000 miles and was told rotors also needed to be replaced. should have lasted longer then they did - last week 6-11 received notice from chrysler -dodge that if owner had to replace prior to 36,000 miles they would replace at their expense less $100.00 deductible. wouldn't touch my claim since my brakes were replaced at my cost at 37,000 miles. if the rotors and brakes were not right when this vehicle was made, i feel that chrysler-dodge should have to pick up the cost in full or extend the milage on this problem so their customers can say they have safe vehicles. since brakes and rotor's are a vital issue of a an automobile this should be addressed. i am still driving with bad rotors and couldn't get any help from the dealer or chrysler-dodge complaint department or customer service.
06/01/201137736
 2009 dodge journey sxt - brakes and rotors - had to replace brakes at 37,000 miles and was told rotors also needed to be replaced. should have lasted longer then they did - last week 6-11 received notice from chrysler -dodge that if owner had to replace prior to 36,000 miles they would replace at their expense less $100.00 deductible. wouldn't touch my claim since my brakes were replaced at my cost at 37,000 miles. if the rotors and brakes were not right when this vehicle was made, i feel that chrysler-dodge should have to pick up the cost in full or extend the milage on this problem so their customers can say they have safe vehicles. since brakes and rotor's are a vital issue of a an automobile this should be addressed. i am still driving with bad rotors and couldn't get any help from the dealer or chrysler-dodge complaint department or customer service.
06/01/201137736
 2009 dodge journey sxt - brakes and rotors - had to replace brakes at 37,000 miles and was told rotors also needed to be replaced. should have lasted longer then they did - last week 6-11 received notice from chrysler -dodge that if owner had to replace prior to 36,000 miles they would replace at their expense less $100.00 deductible. wouldn't touch my claim since my brakes were replaced at my cost at 37,000 miles. if the rotors and brakes were not right when this vehicle was made, i feel that chrysler-dodge should have to pick up the cost in full or extend the milage on this problem so their customers can say they have safe vehicles. since brakes and rotor's are a vital issue of a an automobile this should be addressed. i am still driving with bad rotors and couldn't get any help from the dealer or chrysler-dodge complaint department or customer service.
03/28/201129062
 The brake pads on the dodge journey wear out prematurely.
03/28/201129062
 The brake pads on the dodge journey wear out prematurely.
03/28/201129062
 The brake pads on the dodge journey wear out prematurely.
03/28/201129062
 The brake pads on the dodge journey wear out prematurely.
03/19/201147000
 I purchased a brand new 2009 dodge journey with 20 miles on it, within the first 25,000 miles 2 of the tires began losing air and had to be replace, kumho tires stated there was nothing they could do about this. at 45,000 miles the driver side tire actually popped, luckily at the time we were stopped in a gas station parking lot. again, kumho said there was nothing that could be done. at 47000 miles the brakes fell completely out of the vehicle and on to the road, again luckily we were doing approx. 3 miles an hour and no one was hurt, when i called the dodge dealer i bought the vehicle from the service tech said 'well it sounds like you need new brakes to me' so i called dodge, again they said i was out of my 3 yr/36000 mile warranty and they were 'sorry for the inconvenience but there was nothing they could do' i took it to a local repair shop that said the right front caliper locked and didn't release causing total destruction of not only my brakes, but my rotors. is 'sorry for the inconvenience' what they would have said had my children been killed in their sad, very unsafe vehicle?
03/19/201147000
 I purchased a brand new 2009 dodge journey with 20 miles on it, within the first 25,000 miles 2 of the tires began losing air and had to be replace, kumho tires stated there was nothing they could do about this. at 45,000 miles the driver side tire actually popped, luckily at the time we were stopped in a gas station parking lot. again, kumho said there was nothing that could be done. at 47000 miles the brakes fell completely out of the vehicle and on to the road, again luckily we were doing approx. 3 miles an hour and no one was hurt, when i called the dodge dealer i bought the vehicle from the service tech said 'well it sounds like you need new brakes to me' so i called dodge, again they said i was out of my 3 yr/36000 mile warranty and they were 'sorry for the inconvenience but there was nothing they could do' i took it to a local repair shop that said the right front caliper locked and didn't release causing total destruction of not only my brakes, but my rotors. is 'sorry for the inconvenience' what they would have said had my children been killed in their sad, very unsafe vehicle?
03/21/201140551
 Rotor/brake problem. serious vibration when brakes are applied. problem is worse when vehicle has been driving for a while or after being in stop/go traffic.
03/19/201147000
 I purchased a brand new 2009 dodge journey with 20 miles on it, within the first 25,000 miles 2 of the tires began losing air and had to be replace, kumho tires stated there was nothing they could do about this. at 45,000 miles the driver side tire actually popped, luckily at the time we were stopped in a gas station parking lot. again, kumho said there was nothing that could be done. at 47000 miles the brakes fell completely out of the vehicle and on to the road, again luckily we were doing approx. 3 miles an hour and no one was hurt, when i called the dodge dealer i bought the vehicle from the service tech said 'well it sounds like you need new brakes to me' so i called dodge, again they said i was out of my 3 yr/36000 mile warranty and they were 'sorry for the inconvenience but there was nothing they could do' i took it to a local repair shop that said the right front caliper locked and didn't release causing total destruction of not only my brakes, but my rotors. is 'sorry for the inconvenience' what they would have said had my children been killed in their sad, very unsafe vehicle?
03/21/201140551
 Rotor/brake problem. serious vibration when brakes are applied. problem is worse when vehicle has been driving for a while or after being in stop/go traffic.
03/19/201147000
 I purchased a brand new 2009 dodge journey with 20 miles on it, within the first 25,000 miles 2 of the tires began losing air and had to be replace, kumho tires stated there was nothing they could do about this. at 45,000 miles the driver side tire actually popped, luckily at the time we were stopped in a gas station parking lot. again, kumho said there was nothing that could be done. at 47000 miles the brakes fell completely out of the vehicle and on to the road, again luckily we were doing approx. 3 miles an hour and no one was hurt, when i called the dodge dealer i bought the vehicle from the service tech said 'well it sounds like you need new brakes to me' so i called dodge, again they said i was out of my 3 yr/36000 mile warranty and they were 'sorry for the inconvenience but there was nothing they could do' i took it to a local repair shop that said the right front caliper locked and didn't release causing total destruction of not only my brakes, but my rotors. is 'sorry for the inconvenience' what they would have said had my children been killed in their sad, very unsafe vehicle?
03/21/201140551
 Rotor/brake problem. serious vibration when brakes are applied. problem is worse when vehicle has been driving for a while or after being in stop/go traffic.
03/21/201140551
 Rotor/brake problem. serious vibration when brakes are applied. problem is worse when vehicle has been driving for a while or after being in stop/go traffic.
03/21/201140551
 Rotor/brake problem. serious vibration when brakes are applied. problem is worse when vehicle has been driving for a while or after being in stop/go traffic.
11/06/201023702
 I purchased a 2009 dodge journey in oct 2008 just after 12000 miles i had to replace the front brakes and rotors(11-20-2009). at 21,100 the brakes starting pulsating again and was advised by the service department of the dodge dealership to machine the front rotors since it was recently replaced (08-21-2010). at 23,700 miles i need to replace the rear rotors and pads need to replaces as well as the front rotors(11-06-2010).
11/06/201023702
 I purchased a 2009 dodge journey in oct 2008 just after 12000 miles i had to replace the front brakes and rotors(11-20-2009). at 21,100 the brakes starting pulsating again and was advised by the service department of the dodge dealership to machine the front rotors since it was recently replaced (08-21-2010). at 23,700 miles i need to replace the rear rotors and pads need to replaces as well as the front rotors(11-06-2010).
11/06/201023702
 I purchased a 2009 dodge journey in oct 2008 just after 12000 miles i had to replace the front brakes and rotors(11-20-2009). at 21,100 the brakes starting pulsating again and was advised by the service department of the dodge dealership to machine the front rotors since it was recently replaced (08-21-2010). at 23,700 miles i need to replace the rear rotors and pads need to replaces as well as the front rotors(11-06-2010).
11/06/201023702
 I purchased a 2009 dodge journey in oct 2008 just after 12000 miles i had to replace the front brakes and rotors(11-20-2009). at 21,100 the brakes starting pulsating again and was advised by the service department of the dodge dealership to machine the front rotors since it was recently replaced (08-21-2010). at 23,700 miles i need to replace the rear rotors and pads need to replaces as well as the front rotors(11-06-2010).
11/06/201023702
 I purchased a 2009 dodge journey in oct 2008 just after 12000 miles i had to replace the front brakes and rotors(11-20-2009). at 21,100 the brakes starting pulsating again and was advised by the service department of the dodge dealership to machine the front rotors since it was recently replaced (08-21-2010). at 23,700 miles i need to replace the rear rotors and pads need to replaces as well as the front rotors(11-06-2010).
05/01/201020000
 I had to replace the front brakes pads at only 12000 miles. this seemed wrong already. then, i took my vehicle for the regular service and they said everything was fine. just after 1000 miles i started to smell burned from the outside of the car, by the rear tires. i made an appointment with the dealership and i wasn
05/01/201020000
 I had to replace the front brakes pads at only 12000 miles. this seemed wrong already. then, i took my vehicle for the regular service and they said everything was fine. just after 1000 miles i started to smell burned from the outside of the car, by the rear tires. i made an appointment with the dealership and i wasn
05/01/201020000
 I had to replace the front brakes pads at only 12000 miles. this seemed wrong already. then, i took my vehicle for the regular service and they said everything was fine. just after 1000 miles i started to smell burned from the outside of the car, by the rear tires. i made an appointment with the dealership and i wasn
08/30/201028000
 My dodge journey has 28,000 miles on it, and was purhchased new in march of 2009. there has been a noticeable pulsing, and noise when the brakes are applied. during a routine oil change my local mechanic urged my to have my brakes and rotors replaced for safety's sake, and noted that they would not pass inspection. they were in such poor condition that my mechanic would not resurface the rotors, and only replace them. i immediately scheduled an appointment with the dealer i purchased the car from(reedman toll, langhorne pa). the dealer would provide no compensation, and would not acknowledge that chrysler has an issue woth their brakes/rotors. upon the dealers inspection, he conformed the brake and rotor wear, as expected. the deal told me that i could go another 1,000 or so miles on these brakes and rotors before i needed to do anything. i questioned the need for rotors at less than 30,00 miles and i was told that 30,000 miles is an acceptable amount for replacement. i have owned many cars, and none of them have had rotors replaced before 50,000. upon further research, their are thousands of complaints against chrysler in regareds to brakes and rotors, and they have done nothing. brakes are the most critical item on your car and they are willing to roll the dice with my family. this is unacceptable. i should have no safety concerns or out of pocket expenses with a new car. but, now i'm faced with $900 in repairs in an economy that i hsould be saving in. chrysler should be stepping up and taking cure of its customers rather than risking possible injury.
08/30/201028000
 My dodge journey has 28,000 miles on it, and was purhchased new in march of 2009. there has been a noticeable pulsing, and noise when the brakes are applied. during a routine oil change my local mechanic urged my to have my brakes and rotors replaced for safety's sake, and noted that they would not pass inspection. they were in such poor condition that my mechanic would not resurface the rotors, and only replace them. i immediately scheduled an appointment with the dealer i purchased the car from(reedman toll, langhorne pa). the dealer would provide no compensation, and would not acknowledge that chrysler has an issue woth their brakes/rotors. upon the dealers inspection, he conformed the brake and rotor wear, as expected. the deal told me that i could go another 1,000 or so miles on these brakes and rotors before i needed to do anything. i questioned the need for rotors at less than 30,00 miles and i was told that 30,000 miles is an acceptable amount for replacement. i have owned many cars, and none of them have had rotors replaced before 50,000. upon further research, their are thousands of complaints against chrysler in regareds to brakes and rotors, and they have done nothing. brakes are the most critical item on your car and they are willing to roll the dice with my family. this is unacceptable. i should have no safety concerns or out of pocket expenses with a new car. but, now i'm faced with $900 in repairs in an economy that i hsould be saving in. chrysler should be stepping up and taking cure of its customers rather than risking possible injury.
08/30/201028000
 My dodge journey has 28,000 miles on it, and was purhchased new in march of 2009. there has been a noticeable pulsing, and noise when the brakes are applied. during a routine oil change my local mechanic urged my to have my brakes and rotors replaced for safety's sake, and noted that they would not pass inspection. they were in such poor condition that my mechanic would not resurface the rotors, and only replace them. i immediately scheduled an appointment with the dealer i purchased the car from(reedman toll, langhorne pa). the dealer would provide no compensation, and would not acknowledge that chrysler has an issue woth their brakes/rotors. upon the dealers inspection, he conformed the brake and rotor wear, as expected. the deal told me that i could go another 1,000 or so miles on these brakes and rotors before i needed to do anything. i questioned the need for rotors at less than 30,00 miles and i was told that 30,000 miles is an acceptable amount for replacement. i have owned many cars, and none of them have had rotors replaced before 50,000. upon further research, their are thousands of complaints against chrysler in regareds to brakes and rotors, and they have done nothing. brakes are the most critical item on your car and they are willing to roll the dice with my family. this is unacceptable. i should have no safety concerns or out of pocket expenses with a new car. but, now i'm faced with $900 in repairs in an economy that i hsould be saving in. chrysler should be stepping up and taking cure of its customers rather than risking possible injury.
08/30/201028000
 My dodge journey has 28,000 miles on it, and was purhchased new in march of 2009. there has been a noticeable pulsing, and noise when the brakes are applied. during a routine oil change my local mechanic urged my to have my brakes and rotors replaced for safety's sake, and noted that they would not pass inspection. they were in such poor condition that my mechanic would not resurface the rotors, and only replace them. i immediately scheduled an appointment with the dealer i purchased the car from(reedman toll, langhorne pa). the dealer would provide no compensation, and would not acknowledge that chrysler has an issue woth their brakes/rotors. upon the dealers inspection, he conformed the brake and rotor wear, as expected. the deal told me that i could go another 1,000 or so miles on these brakes and rotors before i needed to do anything. i questioned the need for rotors at less than 30,00 miles and i was told that 30,000 miles is an acceptable amount for replacement. i have owned many cars, and none of them have had rotors replaced before 50,000. upon further research, their are thousands of complaints against chrysler in regareds to brakes and rotors, and they have done nothing. brakes are the most critical item on your car and they are willing to roll the dice with my family. this is unacceptable. i should have no safety concerns or out of pocket expenses with a new car. but, now i'm faced with $900 in repairs in an economy that i hsould be saving in. chrysler should be stepping up and taking cure of its customers rather than risking possible injury.