Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| BRAKES | |||
| 05/08/2010 | 30000 | ||
| Tl* the contact owns a 2009 dodge journey sxt. the contact stated that without warning, the vehicle would not start. the exterior and interior lights work without any difficulties. the contact have to wait 30 minutes before the vehicle would start and over time it lost power and began to make a knocking sound. the brake pads and the rotors also began to wear excessively. the dealer was notified and stated that the vehicle needed a starter, brakes, brakes pads, rotors, battery, and struts. the dealers estimated repair cost was $2,000 at the contacts expense. the contact replaced the brakes, brake fluid, transmission fluid, and the front rotors for $738.23. the manufacture was not notified of the failure. the failure mileage was 30,000 and the current mileage was 80,000. | |||
| 06/22/2012 | 77000 | ||
| Brakes were replaced in november of 2011. took car into dealer for oil change and now rotors and brakes need to be replaced again. on top of that the calibers are rocking back and forth. roughly 3 months after the pads were replaced the same squeaking and scrapping noise can be heard when braking. | |||
| 06/07/2012 | 49435 | ||
| I am filing this complaint about my 2009 dodge journey sxt awd and its braking system. since i have purchased the car new i have had to change the brake's three times. the car now has just under 50,000 miles. that is almost one brake job each year. the braking system for this vehicle is not adequate. this can pose a possible safety risk because the rotors can warp and cause loss of control of the vehicle in any braking situations. | |||
| 11/11/2011 | 25573 | ||
| The center for auto safety issued a release in aug. 2011 regarding brake problems with 2009 dodge journeys. i had brake problems in nov. 2011. i contacted the bob frensley chrysler dealership to inquire about brake warranty and was not told anything about the problems with 2009 dodge journey brakes. the release in aug. 2011 says chrysler had worked out a deductible plan where any brake work on dodge journey with mileage between 24,000 and 36,000 would not cost the customer more than a $100 deductible. i was not informed of this when i called the dealership and decided to get the brake work completed at budget brakes closer to my residence. i feel i should have been informed of this deductible program chyrsler had implemented according to the center for auto safety release. | |||
| 02/15/2011 | 40000 | ||
| Ineffective brakes on the journey. they wear very quickly, shake the entire vehicle when stopping. i purchased the vehicle with 38,000 miles, now has 65,000 and i have put brake pads on the vehicle 3 times. | |||