Recalls

CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
ELECTRICAL SYSTEM
09V082000CHRYSLER LLCfrom 07/11/2008 to 02/09/2009V (Vehicle)1685203/30/2009MFRCHRYSLER GROUP LLC03/12/200903/12/2009
Defect SummaryChrysler is recalling 16,852 my 2009 dodge journey vehicles equipped without optional 115 volt auxiliary power outlet. an unused electrical connector for the optional 115 volt auxiliary power outlet option may become corroded and could short circuit.
Consequence SummaryIf the fuse for this circuit does not blow, the connector could overheat and potentially catch fire.
Corrective SummaryDealers will re-route and stow the 115 volt auxiliary power outlet connector and pull the 25 amp fuse to remove power from this unused circuit free of charge. the recall began on march 30, 2009. owners may contact chrysler at 1-800-853-1403.
NotesChrysler recall no. j09.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .
ELECTRICAL SYSTEM - WIRING
10V658000CHRYSLER GROUP LLCfrom 11/01/2007 to 11/07/2008V (Vehicle)6493402/18/2011MFRCHRYSLER GROUP LLC12/24/201012/29/2010
Defect SummaryChrysler is recalling certain model year 2009 dodge journey vehicles manufacturer from november 1, 2007, through november 7, 2008. the wires within the front door wire harnesses may fatigue and break, which can interrupt the circuits for the side impact sensor(s), resulting in an airbag warning lamp illumination and loss of side crash sensing capability.
Consequence SummaryIn the event of a crash, the side airbag may not deploy, reducing the protection intended for the occupant and increasing the risk of injuries.
Corrective SummaryChrysler will notify owners and replace the left and right door wiring harnesses free of charge. the safety recall began on february 18, 2011. owners may contact chrysler at 1-800-853-1403.
NotesChrysler safety recall no. k07.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .
08V247000CHRYSLER LLCfrom 02/04/2009 to 03/14/2008V (Vehicle)669207/07/2008MFRCHRYSLER GROUP LLC06/03/200806/04/2008
Defect SummaryChrysler is recalling 6,692 my 2009 dodge journey vehicles equipped with a 3.5l engine. the engine wiring harness may contact the left transaxle mount.
Consequence SummaryDamage to the wiring harness could result in an engine compartment fire.
Corrective SummaryDealers will inspect the engine wiring harness for damage. if the harness is damaged, the wiring will be repaired and a tie wrap installed to secure the harness away from the left transaxle mount. if no damage is found, a tie wrap will be installed to secure the harness away from the left transaxle mount. the recall began on july 7, 2008. owners may contact chrysler at 1-800-853-1403.
NotesChrysler recall no. h21.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov.
09V118000CHRYSLER LLCfrom 02/09/2009 to 02/26/2009V (Vehicle)431406/01/2009MFRCHRYSLER GROUP LLC04/09/200904/09/2009
Defect SummaryChrysler is recalling 4,314 my 2009 dodge journey, jeep grand cherokee, commander and wrangler vehicles. wiring may be reversed on the steering column control module driver airbag squib connector. the driver's airbag may not deploy as intended.
Consequence SummaryIn the event of a crash, the driver's airbag may not properly inflate and may not be able to properly protect an occupant, increasing the risk of injuries.
Corrective SummaryDealers will inspect the driver's airbag squib wires and replace the steering column control module free of charge. the recall is expected to begin during may 2009. owners may contact chrysler at 1-800-853-1403.
NotesChrysler recall no. j13.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .

Bulletins

BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
ELECTRICAL SYSTEM - IGNITION - SWITCH
08-03504/21/2008100249872009 (jc) electrical switch replacement. *nj06/17/2008

Consumer Complaints

Fail datemilesoccurencesPurchase date
ELECTRICAL SYSTEM
08/25/2010310001
 I purchased this car in august 2010 (it is a 2009) and since then, i have had the vehicle in the shop 33 times. i have had to replace all brakes and rotors, had front passenger-side window motor replaced, driver-side is going out now, had leaking from the ceiling, replacing the cracked radiator right now, had the emergency brake fixed, needed new rods and bushings, fuel injectors run loud, there is a drone noise from the right side of the vehicle when going 1800-2000 rpm, electrical systems short out, had the electric throttle indicator light come on, car dies all the time, yet the battery is fine, ...bottom line, this is a lemon. i have the r/t model which the dealership likes to claim is just the noisy one. that is a very poor answer towards a consumer. i take very good care of my vehicles and to put up with this is upsetting. i have spent over $3000 in repairs in the 2 1/2 years that i have owned this suv. chrysler has made no attempts to help with these common problems and i know that i will not support this company buy purchasing with them again. when i bought a journey...i didn't realize being able to drive it without problems, would be such a journey. *tr
12/14/2012671271
 I went out to start the car to go to work and the engine would not turn over when i attempted to start it. i tried for several minutes to start the car and it would not start, there would just be a clicking sound. i even tried to jump start it and that didn't work. so after reading posts online from other owners i had my wife buy a battery and then after some trying it did. start. i have since this first incident experienced this issue making it a total of three times within three weeks. i would go out to start the car and it would just click without starting. i also found this on another site from someone who had the same issue but instead of me the consumer spending my own money to see if this is the problem, dodge should be doing a recall on this vehicle. (we had an issue with our journey not starting. all of the dash lights would come on but it wouldn't turn over. the dealership started by re-programming the key fob and then replaced the starter. both had no affect on the problem and the car continued to not turn over at the most inconvenient time. the day before leaving on vacation, it happened again. the dealership provided us with a rental and they kept the car to try and figure out the problem. i had provided them with a list of complaints listed here which helped them to narrow down the issue. it turns out that it was the sensor that tells the car that it's in park that wasn't working. although the car is in park, the sensor wasn't sending the right message and was preventing it from starting. it took a month before we got the car back but we've been running it now for nearly two months and not one instance has occurred. if you are experiencing this issue, have the dealership replace this sensor. it worked for me). *tr
12/14/201267127
 I went out to start the car to go to work and the engine would not turn over when i attempted to start it. i tried for several minutes to start the car and it would not start, there would just be a clicking sound. i even tried to jump start it and that didn't work. so after reading posts online from other owners i had my wife buy a battery and then after some trying it did. start. i have since this first incident experienced this issue making it a total of three times within three weeks. i would go out to start the car and it would just click without starting. i also found this on another site from someone who had the same issue but instead of me the consumer spending my own money to see if this is the problem, dodge should be doing a recall on this vehicle. (we had an issue with our journey not starting. all of the dash lights would come on but it wouldn't turn over. the dealership started by re-programming the key fob and then replaced the starter. both had no affect on the problem and the car continued to not turn over at the most inconvenient time. the day before leaving on vacation, it happened again. the dealership provided us with a rental and they kept the car to try and figure out the problem. i had provided them with a list of complaints listed here which helped them to narrow down the issue. it turns out that it was the sensor that tells the car that it's in park that wasn't working. although the car is in park, the sensor wasn't sending the right message and was preventing it from starting. it took a month before we got the car back but we've been running it now for nearly two months and not one instance has occurred. if you are experiencing this issue, have the dealership replace this sensor. it worked for me)
09/12/20121235671
 I went to start my 2009 dodge journey and it would only click when i turn the key. the lights on the dash and all accessories work but would not turn over. i've experienced this problem several times and asked the dealer have they had any issues like this and hey said no. i went to start it today and it just clicks,so i wait a couple hours like always and it starts but not now. it continues to click and won't start but after all the complaint don't wont to tow it to he dealer and pay 600 for a temporary fix. *tr
12/14/201267127
 I went out to start the car to go to work and the engine would not turn over when i attempted to start it. i tried for several minutes to start the car and it would not start, there would just be a clicking sound. i even tried to jump start it and that didn't work. so after reading posts online from other owners i had my wife buy a battery and then after some trying it did. start. i have since this first incident experienced this issue making it a total of three times within three weeks. i would go out to start the car and it would just click without starting. i also found this on another site from someone who had the same issue but instead of me the consumer spending my own money to see if this is the problem, dodge should be doing a recall on this vehicle. (we had an issue with our journey not starting. all of the dash lights would come on but it wouldn't turn over. the dealership started by re-programming the key fob and then replaced the starter. both had no affect on the problem and the car continued to not turn over at the most inconvenient time. the day before leaving on vacation, it happened again. the dealership provided us with a rental and they kept the car to try and figure out the problem. i had provided them with a list of complaints listed here which helped them to narrow down the issue. it turns out that it was the sensor that tells the car that it's in park that wasn't working. although the car is in park, the sensor wasn't sending the right message and was preventing it from starting. it took a month before we got the car back but we've been running it now for nearly two months and not one instance has occurred. if you are experiencing this issue, have the dealership replace this sensor. it worked for me)
09/12/2012123567
 I went to start my 2009 dodge journey and it would only klick when i turn the key. the lights on the dash and all accessories work but would not turn over. i've experienced this problem several times and asked the dealer have they had any issues like this and hey said no. i went to start it today and it just clicks,so i wait a couple hours like always and it starts but not now. it continues to click and won't start but after all the complaint don't wont to tow it to he dealer and pay 600 for a temporary fix.
05/01/201253000
 Electrical system failure due to wiring harness melting, radiator cracked because bracket for ac is connected too tight when car is manufactured, battery died prematurely because of failed wires, rotors warped causing car to shake violently when braking. all these problems and others for a car with only 60,000 miles. have spent over $2000 to date in repairs that numerous people have had related to this vehicle. based on online complaints and talking to mechanics who have worked on this car no one can believe that the correct electrical recall has taken place. there have been electrical recalls on vehicle, but not for most common failure. no one understands why brake issue has not been recalled and no one understands why the radiators keep failing without a recall. will it take a serious crash? safety of the consumer is at risk. you pay $20,000 for a car and think it will last awhile. this car has major problems that are consistent from buyer to buyer.
12/03/2012530001
 Car would not start,everything worked far as radio,heater fan,wipers etc. but would not even turn over. called a tow truck, had car towed to local mech,car started after being removed from tow truck. mech checked out electrical system,could not find a problem. *tr
12/03/201253000
 Car would not start,everything worked far as radio,heater fan,wipers etc.but would not even turn over.called a tow truck,had car towed to local mech,car started after being removed from tow truck.mech checked out electrical system,could not find a problem
03/11/2010300001
 When i bought my car in 2009. i noticed that my brakes squeaked when i stop i took it back to the dealership, i was told that nothing was wrong. keep complaining all the time, then the vibration started and i needed rotors and brakes. the aftermarket brakes doesn't fit had to replace them with the dealership brakes. had to replace a two tire sensors. had to have my rotors resurfaced will need new rotors. recently the engine coolant overheating light came on. the fan stop working its electrical the mechanic can't figure out why it stop. my car sometimes doesn't start, took it to a mechanic. no reason why. when my air is on it takes the car longer to gain speed on the highway. i contacted the dealership where i purchased it and dodge. both were rude and didn't offer any help. i purchased the extended warranty and it didn't cover anything. *tr
03/11/201030000
 When i bought my car in 2009. i noticed that my brakes squeaked when i stop i took it back to the dealership, i was told that nothing was wrong. keep complaining all the time, then the vibration started and i needed rotors and brakes. the aftermarket brakes doesn't fit had to replace them with the dealership brakes. had to to replace a two tire sensors. had to have my rotors resurfaced will need new rotors. recently the engine coolant overheating light came on. the fan stop working its electrical the mechanic can't figure out why it stop. my car sometimes doesn't start, took it to a mechanic. no reason why. when my air is on it takes the car longer to gain speed on the highway. i contacted the dealership where i purchased it and dodge. both were rude and didn't offer any help. i purchased the extended warranty and it didn't cover anything.
08/13/201260000
 Tl* the contact owns a 2009 dodge journey. the contact stated that the vehicle could not be started. the vehicle was taken to the dealer who stated that they could not find the failure. the manufacturer was not contacted. the failure and current mileage was 60,000
08/03/2012800001
 The 2009 dodge journey has many problems and complaints! mine is like many others first the brake system locked up and cost $300 to repair and now the care will not start or starts when it wants to. i took it to the dealer and they now say it is the key switch (electrical) and will now be a $400 bill out of my pocket. no coverage warranty is up, purchased used and was not told that their was a recall on the care when we purchased it. dodge knows this car has problems but like normal they will not recall the car and fix their problems, they will however allow the care to be on the road and service them over and over because it makes them money. the claims of dodge is false, this car is not a quality car and many owners have reported the many problems. *tr
04/03/201235232
 Tl-the contact owns a 2009 dodge journey. the contact stated that the vehicle emitted a clicking sound whenever it was started. no warning lights illuminated during the failure. the vehicle was taken to an authorized dealer and the contact was informed that the failure was related to the starter and the temperature gauge. the vehicle was repaired under the extended warranty. the failure continued. the manufacturer was notified and offered no assistance, stating that the vehicle was not under warranty. the failure mileage was 35,232 and the current mileage was 39,497. sm.
05/22/20121
 I purchased a 2009 dodge journey new in 2008. for the most part did not have any problems with the vehicle until may of 2012. beginning in may 2012, the car will intermittently not start. when attempting to start the car all i hear is a click. my husband is a mechanic and has checked all connections, as well as replaced the relays. the dealership is unable to duplicate the problem. this has occurred at least 12 times in approx. 2 months. it is getting progressively worse with no solution available. *tr
08/03/2012800001
 The 2009 dodge journey has many problems and complaints! mine is like many others first the brake system locked up and cost $300 to repair and now the care will not start or starts when it wants to. i took it to the dealer and they now say it is the key switch (electrical) and will now be a $400 bill out of my pocket. no coverage warranty is up, purchased used and was not told that their was a recall on the care when we purchased it. dodge knows this car has problems but like normal they will not recall the car and fix their problems, they will however allow the care to be on the road and service them over and over because it makes them money. the claims of dodge is false, this car is not a quality car and many owners have reported the many problems. *tr
04/03/201235232
 Tl-the contact owns a 2009 dodge journey. the contact stated that the vehicle emitted a clicking sound whenever it was started. no warning lights illuminated during the failure. the vehicle was taken to an authorized dealer and the contact was informed that the failure was related to the starter and the temperature gauge. the vehicle was repaired under the extended warranty. the failure continued. the manufacturer was notified and offered no assistance, stating that the vehicle was not under warranty. the failure mileage was 35,232 and the current mileage was 39,497. sm.
05/22/20121
 I purchased a 2009 dodge journey new in 2008. for the most part did not have any problems with the vehicle until may of 2012. beginning in may 2012, the car will intermittently not start. when attempting to start the car all i hear is a click. my husband is a mechanic and has checked all connections, as well as replaced the relays. the dealership is unable to duplicate the problem. this has occurred at least 12 times in approx. 2 months. it is getting progressively worse with no solution available. *tr
08/03/2012800001
 The 2009 dodge journey has many problems and complaints! mine is like many others first the brake system locked up and cost $300 to repair and now the care will not start or starts when it wants to. i took it to the dealer and they now say it is the key switch (electrical) and will now be a $400 bill out of my pocket. no coverage warranty is up, purchased used and was not told that their was a recall on the care when we purchased it. dodge knows this car has problems but like normal they will not recall the car and fix their problems, they will however allow the care to be on the road and service them over and over because it makes them money. the claims of dodge is false, this car is not a quality car and many owners have reported the many problems. *tr
04/03/201235232
 Tl-the contact owns a 2009 dodge journey. the contact stated that the vehicle emitted a clicking sound whenever it was started. no warning lights illuminated during the failure. the vehicle was taken to an authorized dealer and the contact was informed that the failure was related to the starter and the temperature gauge. the vehicle was repaired under the extended warranty. the failure continued. the manufacturer was notified and offered no assistance, stating that the vehicle was not under warranty. the failure mileage was 35,232 and the current mileage was 39,497. sm.
05/22/20121
 I purchased a 2009 dodge journey new in 2008. for the most part did not have any problems with the vehicle until may of 2012. beginning in may 2012, the car will intermittently not start. when attempting to start the car all i hear is a click. my husband is a mechanic and has checked all connections, as well as replaced the relays. the dealership is unable to duplicate the problem. this has occurred at least 12 times in approx. 2 months. it is getting progressively worse with no solution available. *tr
08/03/201280000
 The 2009 dodge journey has many problems and complaints! mine is like many others first the brake system locked up and cost $300 to repair and now the care will not start or starts when it wants to. i took it to the dealer and they now say it is the key switch (electrical) and will now be a $400 bill out of my pocket. no coverage warranty is up, purchased used and was not told that their was a recall on the care when we purchased it. dodge knows this car has problems but like normal they will not recall the car and fix their problems, they will however allow the care to be on the road and service them over and over because it makes them money. the claims of dodge is false, this car is not a quality car and many owners have reported the many problems.
04/03/201235232
 Tl- the contact owns a 2009 dodge journey. the contact stated that the vehicle makes a click sound every time that the vehicle is turned on. no warning lights were illuminated at all. the vehicle was taken to the dealer who diagnosed that the failure was the started and the sensor reader temperature. the vehicle was repair under an extended warranty. the vehicle had continued with the same and more failures as before the repaired. the manufacture was notified of the failure and stated that the vehicle was not under warranty and offered no other assistance. the failure mileage was 35,232. and the current mileage was 39,497. lg
05/22/2012
 I purchased a 2009 dodge journey new in 2008. for the most part did not have any problems with the vehicle until may of 2012. beginning in may 2012, the car will intermittently not start. when attempting to start the car all i hear is a click. my husband is a mechanic and has checked all connections, as well as replaced the relays. the dealership is unable to duplicate the problem. this has occured at least 12 times in approx. 2 months. it is getting progressively worse with no solution available.
07/07/201299659
 Tl* the contact owns a 2009 dodge journey. the contact stated that the vehicle did not start. there were no prior warnings and no warning lights illuminated on the instrument panel. the vehicle was taken to the dealer and inspected. they determined that the wing module in the ignition needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure, however no assistance was provied. the failure and current mileages were 99,659.
07/07/201299659
 Tl-the contact owns a 2009 dodge journey. the contact stated that the vehicle did not start. there were no prior warnings and no warning lights illuminated on the instrument panel. the vehicle was taken to the dealer and inspected. they determined that the wing module in the ignition needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure, however no assistance was provied. the failure and current mileages were 99,659. sm.
07/07/201299659
 Tl-the contact owns a 2009 dodge journey. the contact stated that the vehicle did not start. there were no prior signs, neither did any lights illuminated. the vehicle was taken to the dealer, and inspected. they determined the wing module in the ignition needed to be replaced. the vehicle was not repaired. the manufacturer was made aware; however no assistance was provied.the current and failure mileage was 99,659. yn
05/08/201030000
 Tl* the contact owns a 2009 dodge journey sxt. the contact stated that without warning, the vehicle would not start. the exterior and interior lights work without any difficulties. the contact have to wait 30 minutes before the vehicle would start and over time it lost power and began to make a knocking sound. the brake pads and the rotors also began to wear excessively. the dealer was notified and stated that the vehicle needed a starter, brakes, brakes pads, rotors, battery, and struts. the dealers estimated repair cost was $2,000 at the contacts expense. the contact replaced the brakes, brake fluid, transmission fluid, and the front rotors for $738.23. the manufacture was not notified of the failure. the failure mileage was 30,000 and the current mileage was 80,000.
06/20/201261900
 Since replacing the win in oct. 2010, fob unlock button sets off alarm instead. in the past six months the car has randomly stalled immediately upon starting. in these same six months, the car has stalled randomlly while driving-- various speeds and road conditions. it is scary to drive a car that loses all power for no apparent reason! win module was replaced 6/21/2012-- second replacement in 1-1/2 years. i wonder if ts is a problem with the overall car wiring or the win modules.
04/01/201229345
 Tl-the contact owns a 2009 dodge journey. the contact stated that the vehicle would not start. the failure recurred randomly. the contact stated that all of the lights on the instrument panel illuminated after inserting the key into the ignition. when the contact attempted to start the vehicle, the vehicle emitted a cracking sound. the vehicle was taken to dealer, but the failure was not diagnosed. the manufacturer was not made aware of failure. the failure mileage was 29,345 and the current mileage was 29,845. sm.
06/17/201237735
 Today after a short trip, the engine refused to start. it clicked, but nothing. everything else worked. doors locked and unlocked, windows opened and closed, but as for the starter, nothing. this is the 3rd time the car has refused to start first time. both other times were less than a year ago. the dealer has not yet been contacted, so i don't know what it will do. a federal complaint will be filed and a link to this site will be provided. 45 or 46 similar complaints are far too many for this not to receive serious attention. the following link shows 45 other similar complaints. http://www.carcomplaints.com/dodge/journey/2009/electrical/engine_wont_turn_over.shtml
04/01/201229345
 Tl-the contact owns a 2009 dodge journey. the contact stated that the vehicle would not start. the failure recurred randomly. the contact stated that all of the lights on the instrument panel illuminated after inserting the key into the ignition. when the contact attempted to start the vehicle, the vehicle emitted a cracking sound. the vehicle was taken to dealer, but the failure was not diagnosed. the manufacturer was not made aware of failure. the failure mileage was 29,345 and the current mileage was 29,845. sm.
06/17/201237735
 Today after a short trip, the engine refused to start. it clicked, but nothing. everything else worked. doors locked and unlocked, windows opened and closed, but as for the starter, nothing. this is the 3rd time the car has refused to start first time. both other times were less than a year ago. the dealer has not yet been contacted, so i don't know what it will do. a federal complaint will be filed and a link to this site will be provided. 45 or 46 similar complaints are far too many for this not to receive serious attention. the following link shows 45 other similar complaints. http://www.carcomplaints.com/dodge/journey/2009/electrical/engine_wont_turn_over.shtml
04/01/201229345
 Tl-the contact owns a 2009 dodge journey. the contact stated that the vehicle would not start. the failure recurred randomly. the contact stated that all of the lights on the instrument panel illuminated after inserting the key into the ignition. when the contact attempted to start the vehicle, the vehicle emitted a cracking sound. the vehicle was taken to dealer, but the failure was not diagnosed. the manufacturer was not made aware of failure. the failure mileage was 29,345 and the current mileage was 29,845. sm.
06/17/201237735
 Today after a short trip, the engine refused to start. it clicked, but nothing. everything else worked. doors locked and unlocked, windows opened and closed, but as for the starter, nothing. this is the 3rd time the car has refused to start first time. both other times were less than a year ago. the dealer has not yet been contacted, so i don't know what it will do. a federal complaint will be filed and a link to this site will be provided. 45 or 46 similar complaints are far too many for this not to receive serious attention. the following link shows 45 other similar complaints. http://www.carcomplaints.com/dodge/journey/2009/electrical/engine_wont_turn_over.shtml
04/01/201229345
 Tl-the contact owns a 2009 dodge journey. the contact stated that sometimes the vehicle would not start. the failure recurred randomly. the contact stated that all the lights on vehicle came on after putting the key on the ignition on the vehicle, but when the vehicle should of started there was only a clicking sound. the vehicle was taken to dealer but the failure was not found. the manufacturer was not made aware of failure. the current mileage was 29,845. the failure mileage was 29,345. yn
06/17/201237735
 Today after a short trip, the engine refused to start. it clicked, but nothing. everything else worked. doors locked and unlocked, windows opened and closed, but as for the starter, nothing. this is the 3rd time the car has refused to start first time. both other times were less than a year ago. the dealer has not yet been contacted, so i don't know what it will do. a federal complaint will be filed and a link to this site will be provided. 45 or 46 similar complaints are far too many for this not to receive serious attention. the following link shows 45 other similar complaints. http://www.carcomplaints.com/dodge/journey/2009/electrical/engine_wont_turn_over.shtml
02/01/201290000
 Tl* the contact owns a 2009 dodge journey. the contact turned the ignition key and there was a delayed response. the engine started after three attempts. the failure recurred intermittently. the vehicle was taken to an authorized dealer twice but the contact was uncertain of the cause of failure and the specific repairs performed on the vehicle. the manufacturer was notified of the problem. the approximate failure mileage was 90,000.
02/01/201290000
 Tl-the contact owns a 2009 dodge journey. the contact turned the ignition key and there was a delayed response. the engine started after three attempts. the failure recurred intermittently. the vehicle was taken to an authorized dealer twice but the contact was uncertain of the cause of failure and the specific repairs performed on the vehicle. the manufacturer was notified of the problem. the approximate failure mileage was 90,000. kmj
02/01/201290000
 Tl-the contact owns a 2009 dodge journey. when the contact turned the ignition key there was a delayed response. the engine started after three attempts. the failure occurred intermittently. the vehicle was taken to an authorized dealer on two separate occasions. the contact was uncertain to the cause of failure and the specific repairs performed on the vehicle. the manufacturer was notified of the problem. the approximate failure mileage was 90,000. js
10/15/201161000
 Tl- the contact owns 2009 dodge journey. while driving approximately 30 mph the vehicle suddenly stalled. the contact was able to stop on the shoulder of the road and restart the vehicle. the failure recurred twice intermittently. the vehicle was not taken to the dealer for diagnostics or repairs. the vehicle was not repaired. the approximate failure mileage was 61,000. kmj
04/17/201247700
 Tl* the contact owns a 2009 dodge journey. the contact stated that the vehicle would not start. the failure was experienced several times. the vehicle was towed to the dealer twice for the failure. the wind module was replaced once but the failure was not corrected. the dealer recently placed the wind module wires and the engine started but the contact believed that the failure could recur. the failure mileage was 47,700 and the current mileage was 47,900.
10/15/201161000
 Tl- the contact owns 2009 dodge journey. while driving approximately 30 mph the vehicle suddenly stalled. the contact was able to stop on the shoulder of the road and restart the vehicle. the failure occurred two different times intermittently. the vehicle was not taken to the dealer for diagnostic. the vehicle was not repaired. the approximate failure mileage was 61,000. da
04/17/201247700
 Tl-the contact owns a 2009 dodge journey. the contact stated that the vehicle would not start. the failure was experienced several times. the vehicle was towed to the dealer twice for the failure. the wind module was replaced once but the failure was not corrected. the dealer recently placed the wind module wires and the engine started but the contact believed that the failure could recur. the failure mileage was 47,700 and the current mileage was 47,900. kmj
04/17/201247700
 Tl-the contact owns a 2009 dodge journey. the contact stated that the engine would not start. the the failure was experienced several times. the vehicle was towed to the dealer twice for the failure. the wind module was replaced once but the failure was not corrected. the dealer recently placed the wind module wires and the engine started but the contact feels that the failure could occur again. the failure mileage was 47,700 and the current mileage was 47,900. li
05/13/201249000
 Engine fails to start. when i turn on the key nothing happens. after several turn of the keys finally there is ignition. last night as my wife was driving home the car dies out and she lost hydralics, so the brakes didn't work and she is lucky that she did not crash and kill herself or someone else. i have had the car in for calliper and brake replacement for both the front 22,000 miles and rear 28,000. the ignition starting problem 3 times.
05/05/201280000
 Tl* the contact owns a 2009 dodge journey. the contact stated that the battery, alternator and the starter failed. the battery needed to be recharged approximately three times per week. the contact stated that if the vehicle would sit an hour after the recharge and not started, the failure would recur. the battery was only six months old. the dealer was notified of the failure who advised that the power distribution center would need replacing, but the parts needed for the repair were on back order. the manufacturer was notified and a complaint was filed. the failure mileage was 80,000.
05/13/201249000
 Engine fails to start. when i turn on the key nothing happens. after several turn of the keys finally there is ignition. last night as my wife was driving home the car dies out and she lost hydralics, so the brakes didn't work and she is lucky that she did not crash and kill herself or someone else. i have had the car in for calliper and brake replacement for both the front 22,000 miles and rear 28,000. the ignition starting problem 3 times.
05/05/201280000
 Tl-the contact owns a 2009 dodge journey. the contact stated that the battery, alternator and the starter failed. the battery needed to be recharged approximately three times per week. the contact stated that if the vehicle would sit an hour after the recharge and not started, the failure would recur. the battery was only six months old. the dealer was notified of the failure who advised that the power distribution center would need replacing, but the parts needed for the repair were on back order. the manufacturer was notified and a complaint was filed. the failure mileage was 80,000. kmj
05/13/201249000
 Engine fails to start. when i turn on the key nothing happens. after several turn of the keys finally there is ignition. last night as my wife was driving home the car dies out and she lost hydralics, so the brakes didn't work and she is lucky that she did not crash and kill herself or someone else. i have had the car in for calliper and brake replacement for both the front 22,000 miles and rear 28,000. the ignition starting problem 3 times.
05/05/201280000
 Tl-the contact owns a 2009 dodge journey. the contact stated that the battery, alternator and the starter failed. the battery needed to be recharged approximately three times per week. the contact stated that if the vehicle would sit an hour after the recharge and not started, the failure would recur. the battery was only six months old. the dealer was notified of the failure who advised that the power distribution center would need replacing, but the parts needed for the repair were on back order. the manufacturer was notified and a complaint was filed. the failure mileage was 80,000. kmj
05/13/201249000
 Engine fails to start. when i turn on the key nothing happens. after several turn of the keys finally there is ignition. last night as my wife was driving home the car dies out and she lost hydralics, so the brakes didn't work and she is lucky that she did not crash and kill herself or someone else. i have had the car in for calliper and brake replacement for both the front 22,000 miles and rear 28,000. the ignition starting problem 3 times.
05/05/201280000
 Tl-the contact owns a 2009 dodge journey. the contact stated that the battery, alternator and the starter failed. the battery needed to be recharged approximately three times per week. the contact stated that if the vehicle would sit an hour after the recharge and not started, the failure would recur. the battery was only six months old. the dealer was notified of the failure who advised that the power distribution center would need replacing, but the parts needed for the repair were on back order. the manufacturer was notified and a complaint was filed. the failure mileage was 80,000. kmj
05/20/201180000
 Tl- the contact owns a 2009 dodge journey. while attempting to start the vehicle, the contact noticed that the vehicle would not start unless the key was turned inside the ignition a total of six continual times. the vehicle was taken to the dealer where the software was updated, however the contact was still experiencing the failure. the current mileage was 102,000 and the failure mileage was 80,000. kmj
05/20/201180000
 Tl- the contact owns a 2009 dodge journey. while attempting to start the vehicle the contact noticed that the vehicle would not start unless the key was turn inside the ignition a number of six times continuously. the vehicle was taken to the dealer where the software was updated, however the contact is still experiencing the failure. the current mileage was 102,000 and the failure mileage was 80,000. bml
04/13/201270000
 Was getting gas. shut the car off. went to restart and nothing. sits an hour or so then starts. no recall, im not the only one. seems like oh well. thanks for listening
04/14/201263000
 Vehicle will not start or crank. electrical systems work when door is open, close the door nothing works. battery has plenty of juice doesn't need jumped. dash reads badkey for a milli second when you insert key fob. wait an hour or so and the car will start up with no problems. turn the car off and it will not start again. dealership wants to replace win module as a starting point since their computers can't get code from the car.
01/10/201130000
 Tl- the contact owns a 2009 dodge journey. while driving approximately 30 mph, the vehicle suddenly stalled. the failure recurred three times intermittently while the contact was driving at various speeds. the vehicle was taken to the dealer for diagnostics where the technicians were unable to duplicate the failure. the vehicle was not repaired. the approximate failure mileage was 30,000. kmj
04/14/201263000
 Vehicle will not start or crank. electrical systems work when door is open, close the door nothing works. battery has plenty of juice doesn't need jumped. dash reads badkey for a milli second when you insert key fob. wait an hour or so and the car will start up with no problems. turn the car off and it will not start again. dealership wants to replace win module as a starting point since their computers can't get code from the car.
01/10/201130000
 Tl- the contact owns a 2009 dodge journey. while driving approximately 30 mph, the vehicle suddenly stalled. the failure recurred three times intermittently while the contact was driving at various speeds. the vehicle was taken to the dealer for diagnostics where the technicians were unable to duplicate the failure. the vehicle was not repaired. the approximate failure mileage was 30,000. kmj
01/10/201130000
 Tl- the contact owns a 2009 dodge journey. while driving at approximately 30 mph the vehicle suddenly stalled. the failure occurred three different times intermittently at different speeds. the vehicle was taken to the dealer for diagnostic. the technicians were unable to duplicate the failure. the vehicle was not repaired. the approximate failure mileage was 30,000. ds
03/19/201240000
 I like so many others am having a issue with my vehicle. at times the vehicle does not want to start. i have had it towed 2 times to the dealer and of course once they get the vehicle there it starts. they then tell me that there is nothing that they can do for me. i called chrysler and they said they were unaware of the problem which seems so funny to me cause every where i read it is something about the vehicle intermittently not starting. this is my first and last chrysler product i will ever own. how many complaints do you need before they are going to do something?
02/15/201282000
 Tl-the contact owns a 2009 dodge journey. the contact stated that the vehicle would not start. the contact was able to successfully jump-start the vehicle with the assistance from another driver. the failure recurred on numerous occasions. while examining the vehicle, the contact applied pressure to the brain box under the hood and the vehicle unexpectedly started on its own. the vehicle was taken to an authorized dealer and a loose wire was repaired. the wire was located near the started. the failure continued. the vehicle was towed back to the dealer, but they could not diagnose the failure. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was 82,000. kmj
03/19/201240000
 I like so many others am having a issue with my vehicle. at times the vehicle does not want to start. i have had it towed 2 times to the dealer and of course once they get the vehicle there it starts. they then tell me that there is nothing that they can do for me. i called chrysler and they said they were unaware of the problem which seems so funny to me cause every where i read it is something about the vehicle intermittently not starting. this is my first and last chrysler product i will ever own. how many complaints do you need before they are going to do something?
02/15/201282000
 Tl-the contact owns a 2009 dodge journey. the contact stated that the vehicle would not start. the contact was able to successfully jump-start the vehicle with the assistance from another driver. the failure recurred on numerous occasions. while examining the vehicle, the contact applied pressure to the brain box under the hood and the vehicle unexpectedly started on its own. the vehicle was taken to an authorized dealer and a loose wire was repaired. the wire was located near the started. the failure continued. the vehicle was towed back to the dealer, but they could not diagnose the failure. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was 82,000. kmj
03/19/201240000
 I like so many others am having a issue with my vehicle. at times the vehicle does not want to start. i have had it towed 2 times to the dealer and of course once they get the vehicle there it starts. they then tell me that there is nothing that they can do for me. i called chrysler and they said they were unaware of the problem which seems so funny to me cause every where i read it is something about the vehicle intermittently not starting. this is my first and last chrysler product i will ever own. how many complaints do you need before they are going to do something?
02/15/201282000
 Tl-the contact owns a 2009 dodge journey. the contact stated that the vehicle would not start. the contact was able to successfully jump-start the vehicle with the assistance from another driver. the failure recurred on numerous occasions. while examining the vehicle, the contact applied pressure to the brain box under the hood and the vehicle unexpectedly started on its own. the vehicle was taken to an authorized dealer and a loose wire was repaired. the wire was located near the started. the failure continued. the vehicle was towed back to the dealer, but they could not diagnose the failure. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was 82,000. sm.
03/24/2012
 We bought this car used in 2011. we had an inspection done of the brakes by the dealership we bought from and were informed the brakes were in good shape. we have taken the vehicle to the local dodge dealership for regular preventive maintenance and they have told us the brakes are in good shape also. the last visit they told us the front brakes were completely gone. this after just 4000 miles. the electrical system is also failing. the vehicle at times just won't start or other times will shut done. we feel this vehicle is an accident waiting to happen and feel we have a lemon with no course of action and still 5years of payments.
03/19/201240000
 I like so many others am having a issue with my vehicle. at times the vehicle does not want to start. i have had it towed 2 times to the dealer and of course once they get the vehicle there it starts. they then tell me that there is nothing that they can do for me. i called chrysler and they said they were unaware of the problem which seems so funny to me cause every where i read it is something about the vehicle intermittently not starting. this is my first and last chrysler product i will ever own. how many complaints do you need before they are going to do something?
02/15/201282000
 Tl-the contact owns a 2009 dodge journey. the contact stated that the vehicle would not start. the contact was able to successfully jump-start the vehicle with the assistance from another driver. the failure recurred on numerous occasions. while examining the vehicle, the contact applied pressure to the brain box under the hood and the vehicle unexpectedly started on its own. the vehicle was taken to an authorized dealer and a loose wire was repaired. the wire was located near the started. the failure continued. the vehicle was towed back to the dealer, but they could not diagnose the failure. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was 82,000. sm.
03/24/2012
 We bought this car used in 2011. we had an inspection done of the brakes by the dealership we bought from and were informed the brakes were in good shape. we have taken the vehicle to the local dodge dealership for regular preventive maintenance and they have told us the brakes are in good shape also. the last visit they told us the front brakes were completely gone. this after just 4000 miles. the electrical system is also failing. the vehicle at times just won't start or other times will shut done. we feel this vehicle is an accident waiting to happen and feel we have a lemon with no course of action and still 5years of payments.
04/03/20093424
 Purchased date 7/3/2008- 4/3/2009- 3,424mi. wiper blades had to be replaced. 4/8/2009- 3452mi.- replaced power invertor connectors because of recall. 6/22/2010-8,661mi.- hood arm came off, hood liner torn. had to be replaced. 6/10/2011-13,082mi. replaced both front door wiring harness because of recall. 5/18/2011-12,636mi.- small oil leak noticed by tech., was not oil leak so did not persue further. 12/30/2011-15,258mi.- went in for oil change and tech. noticrd water leakage under car, said i had left ice in cooler compartment in back of drivers seat and it had melted and overflowed into carpet. i dried it up and on 1/16/2012 -15,382mi.- after alot of rain returned car to dealer , carpet and foam under drivers seat was water soaked again. front and rear door gaskets on drivers side was replaced. carpet was not dried so i had to return it on 1/24/12 to be dried. on 2/10/2012-15, 532mi.- water leaking inside again from rain. tech foundbody seam incoplete and pinch weld drain blocked. repaired and water tested, said no further leaks detected. carpet was not fully dried so i air dried. on 3/16/2011 -15,835mi.- returned car after raining . water in car again. now it is 3/26/2012 and nothing has been done except water testing. working with dodge corp. and dealer has been very frustrating. meanwhile i am without a vechicle and still payin for it. if there ever was a car called a lemon dodge journey 2009 is king of the lemons.
03/24/2012
 We bought this car used in 2011. we had an inspection done of the brakes by the dealership we bought from and were informed the brakes were in good shape. we have taken the vehicle to the local dodge dealership for regular preventive maintenance and they have told us the brakes are in good shape also. the last visit they told us the front brakes were completely gone. this after just 4000 miles. the electrical system is also failing. the vehicle at times just won't start or other times will shut done. we feel this vehicle is an accident waiting to happen and feel we have a lemon with no course of action and still 5years of payments.
04/03/20093424
 Purchased date 7/3/2008- 4/3/2009- 3,424mi. wiper blades had to be replaced. 4/8/2009- 3452mi.- replaced power invertor connectors because of recall. 6/22/2010-8,661mi.- hood arm came off, hood liner torn. had to be replaced. 6/10/2011-13,082mi. replaced both front door wiring harness because of recall. 5/18/2011-12,636mi.- small oil leak noticed by tech., was not oil leak so did not persue further. 12/30/2011-15,258mi.- went in for oil change and tech. noticrd water leakage under car, said i had left ice in cooler compartment in back of drivers seat and it had melted and overflowed into carpet. i dried it up and on 1/16/2012 -15,382mi.- after alot of rain returned car to dealer , carpet and foam under drivers seat was water soaked again. front and rear door gaskets on drivers side was replaced. carpet was not dried so i had to return it on 1/24/12 to be dried. on 2/10/2012-15, 532mi.- water leaking inside again from rain. tech foundbody seam incoplete and pinch weld drain blocked. repaired and water tested, said no further leaks detected. carpet was not fully dried so i air dried. on 3/16/2011 -15,835mi.- returned car after raining . water in car again. now it is 3/26/2012 and nothing has been done except water testing. working with dodge corp. and dealer has been very frustrating. meanwhile i am without a vechicle and still payin for it. if there ever was a car called a lemon dodge journey 2009 is king of the lemons.
03/24/2012
 We bought this car used in 2011. we had an inspection done of the brakes by the dealership we bought from and were informed the brakes were in good shape. we have taken the vehicle to the local dodge dealership for regular preventive maintenance and they have told us the brakes are in good shape also. the last visit they told us the front brakes were completely gone. this after just 4000 miles. the electrical system is also failing. the vehicle at times just won't start or other times will shut done. we feel this vehicle is an accident waiting to happen and feel we have a lemon with no course of action and still 5years of payments.
04/03/20093424
 Purchased date 7/3/2008- 4/3/2009- 3,424mi. wiper blades had to be replaced. 4/8/2009- 3452mi.- replaced power invertor connectors because of recall. 6/22/2010-8,661mi.- hood arm came off, hood liner torn. had to be replaced. 6/10/2011-13,082mi. replaced both front door wiring harness because of recall. 5/18/2011-12,636mi.- small oil leak noticed by tech., was not oil leak so did not persue further. 12/30/2011-15,258mi.- went in for oil change and tech. noticrd water leakage under car, said i had left ice in cooler compartment in back of drivers seat and it had melted and overflowed into carpet. i dried it up and on 1/16/2012 -15,382mi.- after alot of rain returned car to dealer , carpet and foam under drivers seat was water soaked again. front and rear door gaskets on drivers side was replaced. carpet was not dried so i had to return it on 1/24/12 to be dried. on 2/10/2012-15, 532mi.- water leaking inside again from rain. tech foundbody seam incoplete and pinch weld drain blocked. repaired and water tested, said no further leaks detected. carpet was not fully dried so i air dried. on 3/16/2011 -15,835mi.- returned car after raining . water in car again. now it is 3/26/2012 and nothing has been done except water testing. working with dodge corp. and dealer has been very frustrating. meanwhile i am without a vechicle and still payin for it. if there ever was a car called a lemon dodge journey 2009 is king of the lemons.
07/01/201160000
 Tl- the contact owns a 2009 dodge journey. the contact stated that the vehicle failed to start. the failure recurred intermittently. the vehicle was taken to the dealer for diagnostics where the technicians adjusted the engine wires but to no avail. the vin was not available. the approximate failure mileage was 60,000. kmj
04/03/20093424
 Purchased date 7/3/2008- 4/3/2009- 3,424mi. wiper blades had to be replaced. 4/8/2009- 3452mi.- replaced power invertor connectors because of recall. 6/22/2010-8,661mi.- hood arm came off, hood liner torn. had to be replaced. 6/10/2011-13,082mi. replaced both front door wiring harness because of recall. 5/18/2011-12,636mi.- small oil leak noticed by tech., was not oil leak so did not persue further. 12/30/2011-15,258mi.- went in for oil change and tech. noticrd water leakage under car, said i had left ice in cooler compartment in back of drivers seat and it had melted and overflowed into carpet. i dried it up and on 1/16/2012 -15,382mi.- after alot of rain returned car to dealer , carpet and foam under drivers seat was water soaked again. front and rear door gaskets on drivers side was replaced. carpet was not dried so i had to return it on 1/24/12 to be dried. on 2/10/2012-15, 532mi.- water leaking inside again from rain. tech foundbody seam incoplete and pinch weld drain blocked. repaired and water tested, said no further leaks detected. carpet was not fully dried so i air dried. on 3/16/2011 -15,835mi.- returned car after raining . water in car again. now it is 3/26/2012 and nothing has been done except water testing. working with dodge corp. and dealer has been very frustrating. meanwhile i am without a vechicle and still payin for it. if there ever was a car called a lemon dodge journey 2009 is king of the lemons.
07/01/201160000
 Tl- the contact owns a 2009 dodge journey. the contact stated that the vehicle failed to start. the failure recurred intermittently. the vehicle was taken to the dealer for diagnostics where the technicians adjusted the engine wires but to no avail. the vin was not available. the approximate failure mileage was 60,000. kmj
07/01/201160000
 Tl- the contact owns a 2009 dodge journey. while parked the contact attempted to start the vehicle but it would not start. the failure occurs intermittently. the vehicle was taken to the dealer for diagnostic. the technician adjusted wires in the engine. the failure continued after the repair. the vehicle was not repaired. the vin was not available. the approximate failure mileage was 60,000. ds
06/01/2011
 Tl* the contact owns a 2009 dodge journey. the contact stated that after turning the ignition switch, all of the lights would illuminate but the engine would not crank. the contact mentioned that the failure recurred sporadically. the vehicle was taken to the dealer who was unable to duplicate the failure. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure mileage was unknown and the current mileage was 52,935.
10/17/201137000
 At 37,600 miles the cars electronic throttle control indicator lit and the car would not start. the car was towed to the dealership and the dealership reported it was a bad starter. it was not covered under warranty and the total cost of repair was $386.00. at 41,000 miles the electronic throttle control indicator light went on again and the car was towed to the dealership again. the dealership reported it was a bad throttle body and this would need to be replaced at a cost of $613.00. as of this date the total cost of repairs for the same problem, the electronic throttle control, has been $999.00.
08/01/201130000
 Tl-the contact owns a 2009 dodge journey. the contact stated that intermittently, the vehicle would fail to start. the dealer made three attempts to duplicate the failure but to no avail. the manufacturer was aware of the failure. no repairs were performed. the current mileage was 41,112 and the failure mileage was 30,000. the vin was unavailable. kmj
08/01/201130000
 Tl-the contact owns a 2009 dodge journey. the contact stated the vehicle would not start intermittently. the dealer made three attempts to duplicate the failure. the manufacturer was aware of the failure. the current mileage was 41,112 and the failure mileage was 30,000. no repairs were performed. the vin was unavailable. bw
12/01/201163000
 Tl- the contact owns a 2009 dodge journey. the contact was driving 20 mph when the vehicle began to loose power abnormally. the brakes and power steering assist became inoperable, but the vehicle did not stall. in addition, the contact stated that the brakes were continuously wearing prematurely and had been replaced four times within a four year period. the vehicle was not inspected or repaired. the failure mileage was 63,000. the vin was unavailable. kmj
12/01/201163000
 Tl-the contact owns a 2009 dodge journey. the contact stated the brakes wore prematurely since she had them replaced four times within two years. also while driving 20 mph, the contact stated she lose all power to the vehicle and believed that there was an issue with the electrical system. she had no brakes or power steering. the vehicle was not inspected or repaired. the failure mileage was 63,000. the vin was unavailable. bw
11/17/201174413
 Vehicle stalled while driving at 35 mph. had to put in neutral and stop in order to restart the vehicle.
09/07/201168000
 Tl- the contact owns a 2009 dodge journey. the contact stated that after inserting the key in the ignition, the vehicle would not start. the failure recurred intermittently. the vehicle was taken to a dealer where they advised her that they would replace the computer chip in the key. the vehicle was repaired. the failure recurred within several months. the manufacturer was contacted and they offered no assistance. the failure mileage was approximately 68,000. the vin was unavailable. kmj
09/07/201168000
 Tl-the contact owns a 2009 dodge journey. the contact stated that after putting her key in the ignition the vehicle would not start on an intermittent basis. the vehicle was taken to a dealer and they advised her that they would replace the computer chip in the key. the vehicle was repaired for the computer chip in the key. after a few months of the repair the vehicle was unable to start. the manufacturer was contacted and they offered no assistance. the failure mileage was approximately 68,000. the vin was unavailable. tb
10/18/201138000
 Vehicle would not start. all lights worked, but nothing else. it could not be taken out of park. tow truck driver tried to jump start, but battery was good. he had to drag the the fwd vehicle into a position where he could tow it from the front. dealer said cause was the win module (over $300 and it is out of warrenty). there could be more issues but they will not know until part arrives. there appear to be many issues with this part on this and other dodge vehicles, but no recognition of a safety issue.
09/21/201150000
 Tl* the contact owns a 2009 dodge journey. the contact stated after several attempts to start the vehicle, the vehicle failed to start. the vehicle was taken to the dealer who diagnosed that the tipm and the ignition module were defective and needed to be replaced. the remedy failed to repair the failure. the manufacturer was made aware of the failure and offered to pay for half of the repair cost. the vehicle was not repaired. the failure mileage was 50,000 and the current mileage was 52,000.
07/08/200880000
 Tl* the contact owns a 2009 dodge journey. while the contact was driving approximately 20 mph the vehicle stalled without warning. upon restarting the vehicle the contact was able to continue driving normally. the failure occurred ten different times and on one of the occurrences the vehicle failed to restart. the vehicle was taken to an authorized dealer on four separate occasions. in addition, the vehicle was also taken to an independent mechanic numerous times for the identical failure. the solenoid pigtail wire harness was replaced by the dealer; however after the repair the failure recurred. the contact discovered there were several recalls related to the defect under nhtsa campaign 08v247000 (electrical system:wiring), nhtsa campaign id number 09v082000 (electrical system) and nhtsa campaign id numbers 08v528000 (power train:automatic transmission:control module (tcm, pcm)); however, the vin was ineligible for the recall defects. the vehicle was not repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 80,000.
03/01/201129000
 Tl* the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign id number 10v658000(electrical system:wiring) and contacted the dealer in march 2011 but was advised that the parts needed for repairs were not readily available. the contact stated that the parts have not yet become available after a period of seven months. the vehicle had not yet been repaired. the failure mileage was approximately 29,000.
10/18/201138000
 Vehicle would not start. all lights worked, but nothing else. it could not be taken out of park. tow truck driver tried to jump start, but battery was good. he had to drag the the fwd vehicle into a position where he could tow it from the front. dealer said cause was the win module (over $300 and it is out of warrenty). there could be more issues but they will not know until part arrives. there appear to be many issues with this part on this and other dodge vehicles, but no recognition of a safety issue.
09/21/201150000
 Tl - the contact owns a 2009 dodge journey. the contact stated after several attempts to start the vehicle, the vehicle failed to start. the vehicle was taken to the dealer who diagnosed that the tipm and the ignition module were defective and needed to be replaced. the remedy failed to repair the failure. the manufacturer was made aware of the failure and offered to pay for half of the repair cost. the vehicle was not repaired. the failure mileage was 50,000 and the current mileage was 52,000. rvk
03/01/201129000
 Tl-the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign id number 10v658000(electrical system:wiring) and contacted the dealer in march 2011 but was advised that the parts needed for repairs were not readily available. the contact stated that the parts have not yet become available after a period of seven months. the vehicle had not yet been repaired. the failure mileage was approximately 29,000. kmj
10/18/201138000
 Vehicle would not start. all lights worked, but nothing else. it could not be taken out of park. tow truck driver tried to jump start, but battery was good. he had to drag the the fwd vehicle into a position where he could tow it from the front. dealer said cause was the win module (over $300 and it is out of warrenty). there could be more issues but they will not know until part arrives. there appear to be many issues with this part on this and other dodge vehicles, but no recognition of a safety issue.
09/21/201150000
 Tl - the contact owns a 2009 dodge journey. the contact stated after several attempts to start the vehicle, the vehicle failed to start. the vehicle was taken to the dealer who diagnosed that the tipm and the ignition module were defective and needed to be replaced. the remedy failed to repair the failure. the manufacturer was made aware of the failure and offered to pay for half of the repair cost. the vehicle was not repaired. the failure mileage was 50,000 and the current mileage was 52,000. rvk
03/01/201129000
 Tl-the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign id number 10v658000(electrical system:wiring) and contacted the dealer in march 2011 but was advised that the parts needed for repairs were not readily available. the contact stated that the parts have not yet become available after a period of seven months. the vehicle had not yet been repaired. the failure mileage was approximately 29,000. kmj
09/21/201150000
 Tl - the contact owns a 2009 dodge journey. the contact stated that after trying several times to get the ignition to come on, now the vehicle does not turn on at all. the vehicle was taken to the dealer who diagnosed that the tipm and the ignition module were defective and needed to be replaced. the remedy failed to repaired the problem. the manufacturer was made aware of the failure who offered to pay for half of the repair cost. the vehicle was not repaired. the failure mileage was 50,000 and the current mileage was 52,000. pm
03/01/201129000
 Tl-the contact owns a 2009 dodge journey. the contact stated that after receiving a recall in regards to nhtsa campaign id number 10v658000(electrical system:wiring). after contacting the dealer back in march of this year they advised them that the parts were unavailable. as of recently contacting the dealer they have yet to get the parts. the failure mileage was approximately 29,000. tb
07/13/201130000
 At random times the engine will not start. it is not a battery problem, as all lights and radio work even when the engine will not turn. if you wait long enough it may start again. this is a safety issue as you never know when or where this problem will occur.
10/07/201046000
 Tl* the contact owns a 2009 dodge journey. the contact stated occasionally the vehicle failed to start. the contact took the vehicle to a local mechanic who could not identify the problem. the contact replaced the battery but that did not remedy the failure. the contact did not notify the manufacturer of the failure. the failure mileage was 46,000.
09/21/201150000
 Tl - the contact owns a 2009 dodge journey. the contact stated that after trying several times to get the ignition to come on, now the vehicle does not turn on at all. the vehicle was taken to the dealer who diagnosed that the tipm and the ignition module were defective and needed to be replaced. the remedy failed to repaired the problem. the manufacturer was made aware of the failure who offered to pay for half of the repair cost. the vehicle was not repaired. the failure mileage was 50,000 and the current mileage was 52,000. pm
03/01/201129000
 Tl-the contact owns a 2009 dodge journey. the contact stated that after receiving a recall in regards to nhtsa campaign id number 10v658000(electrical system:wiring). after contacting the dealer back in march of this year they advised them that the parts were unavailable. as of recently contacting the dealer they have yet to get the parts. the failure mileage was approximately 29,000. tb
07/13/201130000
 At random times the engine will not start. it is not a battery problem, as all lights and radio work even when the engine will not turn. if you wait long enough it may start again. this is a safety issue as you never know when or where this problem will occur.
10/07/201046000
 Tl- the contact owns a 2009 dodge journey. the contact stated occasionally the vehicle failed to start. the contact took the vehicle to a local mechanic who could not identify the problem. the contact replaced the battery but that did not remedy the failure. the contact did not notify the manufacturer of the failure. the failure mileage was 46,000. rvk
07/13/201130000
 At random times the engine will not start. it is not a battery problem, as all lights and radio work even when the engine will not turn. if you wait long enough it may start again. this is a safety issue as you never know when or where this problem will occur.
10/07/201046000
 Tl- the contact owns a 2009 dodge journey. the contact stated occasionally the vehicle failed to start. the contact took the vehicle to a local mechanic who could not identify the problem. the contact replaced the battery but that did not remedy the failure. the contact did not notify the manufacturer of the failure. the failure mileage was 46,000. rvk
07/13/201130000
 At random times the engine will not start. it is not a battery problem, as all lights and radio work even when the engine will not turn. if you wait long enough it may start again. this is a safety issue as you never know when or where this problem will occur.
06/12/2010
 Nhtsa it all started when i bought my journey: nice looking but very, very bad experience 1.transmission, it change speed by itself. it change speed from 80 mph to 40, then 70 mph to 30 mph.. i was driving in the expressway and this change of speed happen to me several times. i took it to the dealer and they said that they could not found the problem, after so many incidents i got mad to the dealer and told them that my life is at risk because the car change speed by itself that they have to do something about it. they finally fix the car. 2.brakes, i have problems with the brakes too. they run fast and have to keep changing them. 3.battery, i have problems with the battery too. i have told them numerous times too check the battery, because the car does not want to start and they keep telling me that there is nothing wrong with the battery. so my question to them is the following if the battery is good., what is the problem? i have to turn on the switch several times until the car start. they said that they cannot find the problem. and now the latest problem!!!!!!!! 4.sterring, every time i turn the wheels the car make a wear sound like an old car 5.car does not turn off. now my car does not want to turn off the dealer said that i bought the car and that now the car is mine and i have to take care of it. yeah right!!! so my question is the following what is nhtsa going to do about it while chrysler ignore their customers complaints and not taking responsibility. in the mean time we the consumers have to pay for chrysler poor performance, etc. dodge journey should be remove from the market. and we as consumers should be reimburse or at least chrysler should recall all cars.
09/30/201162000
 Tl* the contact owns a 2009 dodge journey. the contact stated that when the key was placed in the ignition the vehicle would not start. the vehicle was towed to a dealer and they have yet to diagnose the failure. the vehicle was not repaired. the manufacturer was notified and offered no assistance. the failure and current mileage was approximately 62,000. the vin was unavailable.
08/01/201133000
 On multiple occassions, entered 2009 dodge journey, turned the key, and all i hear is a click. wait a little while, try it again...click! finally, after 1/2 hour of trying to start the vehicle, it finally starts. this happens on too many occassions. i searched the internet, and it seems to be a consistent problem, not only with the dodge journey, but with all dodge vehicles. other owners have complained about the same thing. brought my car to the dealership to diagnose, and they cannot replicate the problem. brining it for a second time.
06/12/2010
 Nhtsa it all started when i bought my journey: nice looking but very, very bad experience 1.transmission, it change speed by itself. it change speed from 80 mph to 40, then 70 mph to 30 mph.. i was driving in the expressway and this change of speed happen to me several times. i took it to the dealer and they said that they could not found the problem, after so many incidents i got mad to the dealer and told them that my life is at risk because the car change speed by itself that they have to do something about it. they finally fix the car. 2.brakes, i have problems with the brakes too. they run fast and have to keep changing them. 3.battery, i have problems with the battery too. i have told them numerous times too check the battery, because the car does not want to start and they keep telling me that there is nothing wrong with the battery. so my question to them is the following if the battery is good., what is the problem? i have to turn on the switch several times until the car start. they said that they cannot find the problem. and now the latest problem!!!!!!!! 4.sterring, every time i turn the wheels the car make a wear sound like an old car 5.car does not turn off. now my car does not want to turn off the dealer said that i bought the car and that now the car is mine and i have to take care of it. yeah right!!! so my question is the following what is nhtsa going to do about it while chrysler ignore their customers complaints and not taking responsibility. in the mean time we the consumers have to pay for chrysler poor performance, etc. dodge journey should be remove from the market. and we as consumers should be reimburse or at least chrysler should recall all cars.
09/30/201162000
 Tl- the contact owns a 2009 dodge journey. the contact stated that when the key was placed in the ignition the vehicle would not start. the vehicle was towed to a dealer and they have yet to diagnose the failure. the vehicle was not repaired. the manufacturer was notified and offered no assistance. the failure and current mileage was approximately 62,000. the vin was unavailable. rvk
08/01/201133000
 On multiple occassions, entered 2009 dodge journey, turned the key, and all i hear is a click. wait a little while, try it again...click! finally, after 1/2 hour of trying to start the vehicle, it finally starts. this happens on too many occassions. i searched the internet, and it seems to be a consistent problem, not only with the dodge journey, but with all dodge vehicles. other owners have complained about the same thing. brought my car to the dealership to diagnose, and they cannot replicate the problem. brining it for a second time.
06/12/2010
 Nhtsa it all started when i bought my journey: nice looking but very, very bad experience 1.transmission, it change speed by itself. it change speed from 80 mph to 40, then 70 mph to 30 mph.. i was driving in the expressway and this change of speed happen to me several times. i took it to the dealer and they said that they could not found the problem, after so many incidents i got mad to the dealer and told them that my life is at risk because the car change speed by itself that they have to do something about it. they finally fix the car. 2.brakes, i have problems with the brakes too. they run fast and have to keep changing them. 3.battery, i have problems with the battery too. i have told them numerous times too check the battery, because the car does not want to start and they keep telling me that there is nothing wrong with the battery. so my question to them is the following if the battery is good., what is the problem? i have to turn on the switch several times until the car start. they said that they cannot find the problem. and now the latest problem!!!!!!!! 4.sterring, every time i turn the wheels the car make a wear sound like an old car 5.car does not turn off. now my car does not want to turn off the dealer said that i bought the car and that now the car is mine and i have to take care of it. yeah right!!! so my question is the following what is nhtsa going to do about it while chrysler ignore their customers complaints and not taking responsibility. in the mean time we the consumers have to pay for chrysler poor performance, etc. dodge journey should be remove from the market. and we as consumers should be reimburse or at least chrysler should recall all cars.
09/30/201162000
 Tl- the contact owns a 2009 dodge journey. the contact stated that when the key was placed in the ignition the vehicle would not start. the vehicle was towed to a dealer and they have yet to diagnose the failure. the vehicle was not repaired. the manufacturer was notified and offered no assistance. the failure and current mileage was approximately 62,000. the vin was unavailable. rvk
08/01/201133000
 On multiple occassions, entered 2009 dodge journey, turned the key, and all i hear is a click. wait a little while, try it again...click! finally, after 1/2 hour of trying to start the vehicle, it finally starts. this happens on too many occassions. i searched the internet, and it seems to be a consistent problem, not only with the dodge journey, but with all dodge vehicles. other owners have complained about the same thing. brought my car to the dealership to diagnose, and they cannot replicate the problem. brining it for a second time.
06/12/2010
 Nhtsa it all started when i bought my journey: nice looking but very, very bad experience 1.transmission, it change speed by itself. it change speed from 80 mph to 40, then 70 mph to 30 mph.. i was driving in the expressway and this change of speed happen to me several times. i took it to the dealer and they said that they could not found the problem, after so many incidents i got mad to the dealer and told them that my life is at risk because the car change speed by itself that they have to do something about it. they finally fix the car. 2.brakes, i have problems with the brakes too. they run fast and have to keep changing them. 3.battery, i have problems with the battery too. i have told them numerous times too check the battery, because the car does not want to start and they keep telling me that there is nothing wrong with the battery. so my question to them is the following if the battery is good., what is the problem? i have to turn on the switch several times until the car start. they said that they cannot find the problem. and now the latest problem!!!!!!!! 4.sterring, every time i turn the wheels the car make a wear sound like an old car 5.car does not turn off. now my car does not want to turn off the dealer said that i bought the car and that now the car is mine and i have to take care of it. yeah right!!! so my question is the following what is nhtsa going to do about it while chrysler ignore their customers complaints and not taking responsibility. in the mean time we the consumers have to pay for chrysler poor performance, etc. dodge journey should be remove from the market. and we as consumers should be reimburse or at least chrysler should recall all cars.
09/30/201162000
 Tl- the contact owns a 2009 dodge journey. the contact stated that when the key was placed in the ignition the vehicle would not start. the vehicle was towed to a dealer and they have yet to diagnose the failure. the vehicle was not repaired. the manufacturer was notified and offered no assistance. the failure and current mileage was approximately 62,000. the vin was unavailable. rvk
07/22/201152000
 Tl* the contact owns a 2009 dodge journey. the contact stated that the vehicle failed to start. the failure recurred on an intermittent basis. the vehicle was taken to a dealer and they advised him that they were unable to diagnose the failure. the manufacturer was contacted and they offered no assistance. the failure mileage was approximately 52,000. the vin was unavailable.
11/04/201039000
 Tl* the contact owns a 2009 dodge journey. while driving approximately 40 mph, the headlights and hazard lights began to illuminate without intent. in addition, the windshield wipers functioned without activation. the contact drove to the side of the road and after waiting approximately thirty seconds, the vehicle began to operate normally however, the hazard lights remained illuminated. the failure recurred four times and also the horn sounded unexpectedly. on december 4, 2010 the front driver side door wiring harness was replaced at the owner's expense. the identical failure recurred and the vehicle was repaired under nhtsa campaign id number 10v658000 (electrical system: wiring). the failure recurred after the recall remedy repair and currently the vehicle was being repaired by the dealer. the approximate failure mileage was 39,000. the vin was unavailable.
07/22/201152000
 Tl* the contact owns a 2009 dodge journey. the contact stated that the vehicle failed to start. the failure recurred on an intermittent basis. the vehicle was taken to a dealer and they advised him that they were unable to diagnose the failure. the manufacturer was contacted and they offered no assistance. the failure mileage was approximately 52,000. the vin was unavailable.
11/04/201039000
 Tl* the contact owns a 2009 dodge journey. while driving approximately 40 mph, the headlights and hazard lights began to illuminate without intent. in addition, the windshield wipers functioned without activation. the contact drove to the side of the road and after waiting approximately thirty seconds, the vehicle began to operate normally however, the hazard lights remained illuminated. the failure recurred four times and also the horn sounded unexpectedly. on december 4, 2010 the front driver side door wiring harness was replaced at the owner's expense. the identical failure recurred and the vehicle was repaired under nhtsa campaign id number 10v658000 (electrical system: wiring). the failure recurred after the recall remedy repair and currently the vehicle was being repaired by the dealer. the approximate failure mileage was 39,000. the vin was unavailable.
07/22/201152000
 Tl-the contact owns a 2009 dodge journey. the contact stated that the vehicle failed to start. the failure recurred on an intermittent basis. the vehicle was taken to a dealer and they advised him that they were unable to diagnose the failure. the manufacturer was contacted and they offered no assistance. the failure mileage was approximately 52,000. the vin was unavailable. kmj
11/04/201039000
 Tl-the contact owns a 2009 dodge journey. while driving approximately 40 mph, the headlights and hazardous lights began to illuminate without intent. in addition, the windshield wipers functioned without activation. the contact drove to the side of the road and after waiting approximately thirty seconds, the vehicle began to operate normally however, the hazard lights remained illuminated. the failure recurred four times and also the horn sounded unexpectedly. on december 4, 2010 the front driver side door wiring harness was replaced at the owner's expense. the identical failure recurred and the vehicle was repaired under nhtsa campaign id number 10v658000 (electrical system: wiring). the failure recurred after the recall remedy repair and currently the vehicle was being repaired by the dealer. the approximate failure mileage was 39,000. the vin was unavailable. kmj
07/22/201152000
 Tl-the contact owns a 2009 dodge journey. the contact stated that when trying to start his vehicle it would not turn over. this failure occurred on an intermittent basis. the vehicle was taken to a dealer and they advised him that they were unable to diagnose the failure. the manufacturer was contacted and they offered no assistance. the failure mileage was approximately 52,000. the vin was unavailable. tb
11/04/201039000
 Tl-the contact owns a 2009 dodge journey. while driving approximately 40 mph, the headlights and hazardous lights began to illuminate without intent. in addition, the windshield wipers functioned without activation. the contact drove to the side of the road and after waiting approximately thirty seconds, the vehicle began to operate normally however, the hazard lights remained illuminated. the failure recurred four times and also the horn sounded unexpectedly. on december 4, 2010 the front driver side door wiring harness was replaced at the owner's expense. the identical failure recurred and the vehicle was repaired under nhtsa campaign id number 10v658000 (electrical system: wiring). the failure recurred after the recall remedy repair and currently the vehicle was being repaired by the dealer. the approximate failure mileage was 39,000. the vin was unavailable. kmj
11/04/201039000
 Tl-the contact owns a 2009 dodge journey. while driving approximately 40 mph, the headlights and hazardous lights began to illuminate without intent. in addition, the windshield wipers functioned without activation. the contact drove to the side of the road and after waiting approximately thirty seconds, the vehicle began to operate normally; however the hazardous lights remained illuminated. the failure continued on four different times and also the horn sounded unexpectedly. on december 4, 2010 the front driver's side door wiring harness was replaced at the owner's expense. the identical failure recurred and the vehicle was repaired under nhtsa campaign id number 10v658000 (electrical system: wiring). the failure occurred after the recall remedy repair and currently the vehicle was being repaired at the dealer. the approximate failure mileage was 39,000. the vin was unavailable. js
08/23/201166326
 2009 dodge journey sxt. in the year i have owned it, i have replaced brakes twice, as rite now i am replacing them cause they started squeaking a week ago and today they locked up. also replacing one of the calipers. any time i take a hard left turn, there is a loud grinding noise. i have replaced the tires already, and have had to replace the rear 2 again recently. any time i go to brake when going over 40 mph, the steering wheel shakes uncontrollably. i have also recieved a recall from a local dealership for a wiring harness in drivers side. when i went in to dealership, they put it on order and said they would call when it came in, but never did. that was 6 months ago.
05/01/201138000
 Tl-the contact owns a 2009 dodge journey. the contact stated the vehicle key failed the key would not fit into the ignition. the vehicle was taken to the dealer several times for the failure the dealer replaced the key. the failure was not correct. the vehicle was taken back to the dealer who performed a diagnosed that located the failure at the win module. the dealer stated the win module failure caused the key not to fit into the ignition but the vehicle was not included in nhtsa campaign id number: 11v139000 component electrical system: ignition. the manufacturer took a report 21181278 and they advised the contact that she would call back. the vehicle has not been repaired. the failure mileage was 38,000 and the current mileage was 68,000. li
06/28/201156000
 Bought this vehicle about 3 mos..ago. had 53, 000 miles. have had nothing but problems with this vehicle. engine light comes on and off, had it checked, stated fuel problems. mechanic stated needed new fuel cap. still not better. was driving today and electron throttle came on, car act as tho it was going to stop. i pulled car over, turned off engine. read book, than started car back up. light went off. also door locks lock when they want to. this car has some kind of problems with computor, needs to be recalled.
03/01/201138500
 Tl-the contact owns a 2009 dodge journey. the contact stated that after receiving a recall notice in regards to nhtsa campaign id number 10v658000 (electrical system:wiring). the vehicle was then taken to a dealer, but they advised him that they do not have the parts available because the manufacturer was only distributing 1 part every so often. the failure and current mileages were approximately 38,500. tb
06/28/201156000
 Bought this vehicle about 3 mos..ago. had 53, 000 miles. have had nothing but problems with this vehicle. engine light comes on and off, had it checked, stated fuel problems. mechanic stated needed new fuel cap. still not better. was driving today and electron throttle came on, car act as tho it was going to stop. i pulled car over, turned off engine. read book, than started car back up. light went off. also door locks lock when they want to. this car has some kind of problems with computor, needs to be recalled.
03/01/201138500
 Tl-the contact owns a 2009 dodge journey. the contact stated that after receiving a recall notice in regards to nhtsa campaign id number 10v658000 (electrical system:wiring). the vehicle was then taken to a dealer, but they advised him that they do not have the parts available because the manufacturer was only distributing 1 part every so often. the failure and current mileages were approximately 38,500. tb
06/28/201156000
 Bought this vehicle about 3 mos..ago. had 53, 000 miles. have had nothing but problems with this vehicle. engine light comes on and off, had it checked, stated fuel problems. mechanic stated needed new fuel cap. still not better. was driving today and electron throttle came on, car act as tho it was going to stop. i pulled car over, turned off engine. read book, than started car back up. light went off. also door locks lock when they want to. this car has some kind of problems with computor, needs to be recalled.
03/01/201138500
 Tl-the contact owns a 2009 dodge journey. the contact stated that after receiving a recall notice in regards to nhtsa campaign id number 10v658000 (electrical system:wiring). the vehicle was then taken to a dealer, but they advised him that they do not have the parts available because the manufacturer was only distributing 1 part every so often. the failure and current mileages were approximately 38,500. tb
06/28/201156000
 Bought this vehicle about 3 mos..ago. had 53, 000 miles. have had nothing but problems with this vehicle. engine light comes on and off, had it checked, stated fuel problems. mechanic stated needed new fuel cap. still not better. was driving today and electron throttle came on, car act as tho it was going to stop. i pulled car over, turned off engine. read book, than started car back up. light went off. also door locks lock when they want to. this car has some kind of problems with computor, needs to be recalled.
03/01/201138500
 Tl-the contact owns a 2009 dodge journey. the contact stated that after receiving a recall notice in regards to nhtsa campaign id number 10v658000 (electrical system:wiring). the vehicle was then taken to a dealer, but they advised him that they do not have the parts available because the manufacturer was only distributing 1 part every so often. the failure and current mileages were approximately 38,500. tb
06/12/201153350
 Purchased a 2009 dodge journey with 53000 miles on it. the car will not start intermittenly and had it towed back to the dealer. dealer cleared the fault codes out and car started 100 times says the service rep. then, had to take son to hostipal and car would not start. had it towed at my expense and cab to the er at my cost. dealer has no clue what is wrong. so imagine buying a certified used car and being in this situation. car is still at dealership, been there for 3 days and they have no clue. they are going to start replacing things service bulletins state that ignition switches can go bad and should be replaced in these models. problem is, it is intermittnet.
06/01/20112
 2009 dodge journey. consumer states vehicles stalled on several occasions *tgw the electronic throttle, engine and air bag lights illuminated a week after the dealer serviced the vehicle. *jb
06/12/201153350
 Purchased a 2009 dodge journey with 53000 miles on it. the car will not start intermittenly and had it towed back to the dealer. dealer cleared the fault codes out and car started 100 times says the service rep. then, had to take son to hostipal and car would not start. had it towed at my expense and cab to the er at my cost. dealer has no clue what is wrong. so imagine buying a certified used car and being in this situation. car is still at dealership, been there for 3 days and they have no clue. they are going to start replacing things service bulletins state that ignition switches can go bad and should be replaced in these models. problem is, it is intermittnet.
06/01/20112
 2009 dodge journey. consumer states vehicles stalled on several occasions *tgw the electronic throttle, engine and air bag lights illuminated a week after the dealer serviced the vehicle. *jb
05/02/20111
 2009 dodge journey. consumer writes in regards to not receiving recall service *tgw the dealer informed the consumer, the replacement part was not available. *jb
05/11/201135000
 Bought 2009 journey with 47,000 km's on it about 3 months agao from dodge dealer. have had to have the car towed twice now because it would not start. dealer seems to be in the dark about how to fix problem. poor, poor, example of customer service and car quality
02/25/201150000
 Tl-the contact owns a 2009 dodge journey. the vehicle was included in the recall associated with nhtsa campaign id number 10v658000 (electrical system:wiring). the vehicle was taken to an authorized dealer where the contact was told the parts necessary to remedy the failure were unavailable. the vehicle was not repaired. the contact was also told the dealer was only allowed to order enough parts to remedy two vehicles per week. the failure and current mileages were 50,000. sm.
09/15/201042000
 Tl* the contact owns a 2009 dodge journey. the contact stated that the vehicle would fail to start. the vehicle was taken to the dealer who was unable to diagnose the failure and the vehicle was not repaired. the manufacturer was not contacted to report the failure. the failure mileage was 42,000 and the current mileage 50,000.
09/15/201042000
 Tl - the contact owns a 2009 dodge journey. the contact stated that the vehicle would not turned on and it would take approximately 1 - 2 to start back up. the vehicle was taken to the dealer who was not able to diagnosed the problem. the manufacturer was not contacted. the vehicle was not repaired. the failure mileage was 42,000 and current mileage 50,000. pm
06/30/200914000
 I purchased a 2009 dodge journey in august of 2008. i have had repeated problems with rotor and brake wear. the rotors have been replaced twice and all 4 brakes have been replaced twice with the front being replaced 3 times. tje first of which occured just past 12,000 miles. this is when brake and rotor wear warranty ends. i have also had signifigant problems with the wiring senser module, resulting in stability control and anti-lock brake light to come one. i also have power ports in the vehicle that do not work as well as a lift gate that does not lock. i currently have 48,000 miles on the vehicle and now have issues with leaking. i am unsure how water is entering the vehicle, possibly thru the air conditioning drainage system. the entire drivers side floor boards are wet as well as the built in cooler behind the drivers seat being completely filled with water within several days of emptying. this occurs when it is not raining or wet outside. i now have mold issues in the vehicle. myself and my children have signifigant allergies and asthma. this vehicle is unsafe to drive. the electrical problems resulting in air bag failure are definatly scary.
09/28/201043201
 Purchase a dodge journey 2009. i inform the dealer that the windows were not coming down as they should. didn't get fixed. the keyless remote was suppose to be with the car it wasn't, they installed a after market keyless remote, don't work correct. the brakes were sweaking and could hear air within the car when applying brakes. i was told that theres nothing wrong and it was normal. it has been 4 to 5 months later now its not starting . contact chrsyler llc , told me i had to have it towed to a dealer , get diagnoise , get it fixed and i have to pay for it all and they will remiburse half for the part , labor is all on me. the vehicle has done this no start problem 3 times in 2 and half days. also notice that the steering column gets hot for some unforseen reason . inform the dealer i purchase my journey from , i was told that is normal. still have the journey can't trade in back because i have no money , so i am stuck with it . having it towed to dealer to get problem looked at and all expense is on me. what do i do . i think chrsyler will not repay me. i have to borrow money to get this done becasue this is my only transportation. i am scared that i might have a electrical fire while driving and will not notice it until it too late. what do i do. please help in richmond va.
01/13/20102000
 At 2000 miles on my 2009 dodge journey i started having problems with my front passanger window sticking, and brakes squeeking. also car not shifting when taking off and when you slow down and try to speed back up. i took it in. they told me maybe sap in window and brakes fine. three days later window acting up again. took it in. same reason. cleaned and greased. this is the eight time ive taken it in. they have replaced motors, switches, tracks, seals and now wont roll up or down . the brakes have been an issue since the start. at 21000 miles the dealer tells me i need new pad and rotors. take it to brake shop and they tell me all i need is pad. brakes working fine right now but still squeek every now and then. they have replaced electrical harnesses that may catch on fire. the squeeking noice now has turned into other parts that are having to be replaced. my computer chip has been reset 4 times and cheep plastic mirrors on visers and sunglass holder and light on inside roof. the springs on my back doors have popped out leaving the door stuck open. went to to eat with 23000 miles on the car and after leaving the car would not start. called dealer and they called a tow truck and wanted me to pay for that also. my car has been in two different dealerships on 10-15 different occasions for repairs. they still have not got these issues fixed. what can i do?
07/09/201047000
 As i was driving my 2009 dogde journey on the highway going 70 mph it stuttered and hesitated to pick up speed. i proceeded to get on an off ramp i could not pick up speed to avoid being hit by other cars catching up to me!! luckily i made it to my destination safely!! the check engine light comes on shortly afterwards1 i took it to the dealer to find out what the problem is, they haven't properly diagnosed it right yet!! the car still dies on me while driving!!! by the way i had the car for 6 months and 50,000 miles!!! dodge really needs to fix this problem with thier creation of death!!! hopefully they will before someone dies in a car crash because their car went from 70 mph to 0 in 60 seconds!!! i took it to a repair shop and a dodge dealership the repair shop says it needs a whole new computer the dealer say it's a bad solenoid!!! i don;t know what it is and i should have to pay for dodge bad build of this vehicle with money or my life!!!
02/15/201011000
 At 11k miles i had to have front brakes replaced. shortly after that my back brakes had to be replaced and my back rotors were warped. the dealer told me i had exceeded the 12k manufacturer warranty and had to pay for repair. after researching consumer reviews and having read of numerous complaints on brakes / rotors i sent a letter to chrysler along with complaints. i did not receive any letter, not a phone call, just a check for repayment of brake work. since then i have had my censor light come on twice for the tires and up until now, after reading from this website was i unaware this vehicle appears to have problems with tires as well. my vehicle is currently in the shop. i had taken in twice for a noise that was coming from the front passenger side. the first time i was told they could not find anyting. the 2nd i was told it was a computer chip that needed adjusting and it would be fine. it wasn't fine. the noise got worse. my power locks on driver door and my remote key would not work. i took my vehicle in for both the noise and the power locks/key not working. i have been without a vehicle since monday (it is friday) and it is due to having to replace a wiring system and alternator. an alternator? my vehicle has 25k miles!! please help.....there are almost 200 complaints for all the same problems i am having. this is not right.
07/09/201047000
 As i was driving my 2009 dogde journey on the highway going 70 mph it stuttered and hesitated to pick up speed. i proceeded to get on an off ramp i could not pick up speed to avoid being hit by other cars catching up to me!! luckily i made it to my destination safely!! the check engine light comes on shortly afterwards1 i took it to the dealer to find out what the problem is, they haven't properly diagnosed it right yet!! the car still dies on me while driving!!! by the way i had the car for 6 months and 50,000 miles!!! dodge really needs to fix this problem with thier creation of death!!! hopefully they will before someone dies in a car crash because their car went from 70 mph to 0 in 60 seconds!!! i took it to a repair shop and a dodge dealership the repair shop says it needs a whole new computer the dealer say it's a bad solenoid!!! i don;t know what it is and i should have to pay for dodge bad build of this vehicle with money or my life!!!
02/15/201011000
 At 11k miles i had to have front brakes replaced. shortly after that my back brakes had to be replaced and my back rotors were warped. the dealer told me i had exceeded the 12k manufacturer warranty and had to pay for repair. after researching consumer reviews and having read of numerous complaints on brakes / rotors i sent a letter to chrysler along with complaints. i did not receive any letter, not a phone call, just a check for repayment of brake work. since then i have had my censor light come on twice for the tires and up until now, after reading from this website was i unaware this vehicle appears to have problems with tires as well. my vehicle is currently in the shop. i had taken in twice for a noise that was coming from the front passenger side. the first time i was told they could not find anyting. the 2nd i was told it was a computer chip that needed adjusting and it would be fine. it wasn't fine. the noise got worse. my power locks on driver door and my remote key would not work. i took my vehicle in for both the noise and the power locks/key not working. i have been without a vehicle since monday (it is friday) and it is due to having to replace a wiring system and alternator. an alternator? my vehicle has 25k miles!! please help.....there are almost 200 complaints for all the same problems i am having. this is not right.
07/09/201047000
 As i was driving my 2009 dogde journey on the highway going 70 mph it stuttered and hesitated to pick up speed. i proceeded to get on an off ramp i could not pick up speed to avoid being hit by other cars catching up to me!! luckily i made it to my destination safely!! the check engine light comes on shortly afterwards1 i took it to the dealer to find out what the problem is, they haven't properly diagnosed it right yet!! the car still dies on me while driving!!! by the way i had the car for 6 months and 50,000 miles!!! dodge really needs to fix this problem with thier creation of death!!! hopefully they will before someone dies in a car crash because their car went from 70 mph to 0 in 60 seconds!!! i took it to a repair shop and a dodge dealership the repair shop says it needs a whole new computer the dealer say it's a bad solenoid!!! i don;t know what it is and i should have to pay for dodge bad build of this vehicle with money or my life!!!
02/15/201011000
 At 11k miles i had to have front brakes replaced. shortly after that my back brakes had to be replaced and my back rotors were warped. the dealer told me i had exceeded the 12k manufacturer warranty and had to pay for repair. after researching consumer reviews and having read of numerous complaints on brakes / rotors i sent a letter to chrysler along with complaints. i did not receive any letter, not a phone call, just a check for repayment of brake work. since then i have had my censor light come on twice for the tires and up until now, after reading from this website was i unaware this vehicle appears to have problems with tires as well. my vehicle is currently in the shop. i had taken in twice for a noise that was coming from the front passenger side. the first time i was told they could not find anyting. the 2nd i was told it was a computer chip that needed adjusting and it would be fine. it wasn't fine. the noise got worse. my power locks on driver door and my remote key would not work. i took my vehicle in for both the noise and the power locks/key not working. i have been without a vehicle since monday (it is friday) and it is due to having to replace a wiring system and alternator. an alternator? my vehicle has 25k miles!! please help.....there are almost 200 complaints for all the same problems i am having. this is not right.
07/09/201047000
 As i was driving my 2009 dogde journey on the highway going 70 mph it stuttered and hesitated to pick up speed. i proceeded to get on an off ramp i could not pick up speed to avoid being hit by other cars catching up to me!! luckily i made it to my destination safely!! the check engine light comes on shortly afterwards1 i took it to the dealer to find out what the problem is, they haven't properly diagnosed it right yet!! the car still dies on me while driving!!! by the way i had the car for 6 months and 50,000 miles!!! dodge really needs to fix this problem with thier creation of death!!! hopefully they will before someone dies in a car crash because their car went from 70 mph to 0 in 60 seconds!!! i took it to a repair shop and a dodge dealership the repair shop says it needs a whole new computer the dealer say it's a bad solenoid!!! i don;t know what it is and i should have to pay for dodge bad build of this vehicle with money or my life!!!
02/15/201011000
 At 11k miles i had to have front brakes replaced. shortly after that my back brakes had to be replaced and my back rotors were warped. the dealer told me i had exceeded the 12k manufacturer warranty and had to pay for repair. after researching consumer reviews and having read of numerous complaints on brakes / rotors i sent a letter to chrysler along with complaints. i did not receive any letter, not a phone call, just a check for repayment of brake work. since then i have had my censor light come on twice for the tires and up until now, after reading from this website was i unaware this vehicle appears to have problems with tires as well. my vehicle is currently in the shop. i had taken in twice for a noise that was coming from the front passenger side. the first time i was told they could not find anyting. the 2nd i was told it was a computer chip that needed adjusting and it would be fine. it wasn't fine. the noise got worse. my power locks on driver door and my remote key would not work. i took my vehicle in for both the noise and the power locks/key not working. i have been without a vehicle since monday (it is friday) and it is due to having to replace a wiring system and alternator. an alternator? my vehicle has 25k miles!! please help.....there are almost 200 complaints for all the same problems i am having. this is not right.
09/24/201021056
 Vehicle does not always start when the key is turned. sometimes it will start if all electronics are turned off. dealer replaced starter and reflashed controller, however problem persists. vehicle is equipped with factory remote start and sentry key theft deterrent system.
08/18/201012000
 Front brake pads and rotors needed to be replaced at 12k miles on our 2009 dodge journey. now we just had all brake lights go out. we took it to our mechanic and they found only 1 bulb bad. after the 1 bulb was replaced, all lights started working again. why would they put these bulbs in series rather than parallel so that only the bad bulb would be out rather than all? that is a big asafety problem in my opinion. also one tire now has a bulge in the sidewall and needs replaced. the vehicle has about 15k miles.
04/20/201040000
 Brakes do not last. had to replace rear and front brakes and rotors at 40,000 miles, only 500 after we purchased vehicle. when braking at a high rate of speed the entire car shakes and steering column vibrates violently. we have not found a solution, the dealership says they cannot duplicate the problem the car will randomly not crank. it has left me stranded twice. after sitting for an hour it will crank with no problem. we have been told that is may be a problem with the internal security device that recognizes the key.
01/15/2009
 Tl*the contact owns a 2009 dodge journey. the contact stated that the vehicle experienced trouble starting. the vehicle was taken to an authorized dealership where it was repaired. a few months later, the vehicle still had the same problem. also, the contact stated that the driver side door would not lock unless it was locked manually inside the vehicle. the vehicle had not been inspected at the time of the complaint. the failure mileage was unknown. the current mileage was approximately 88,000.
03/08/201021000
 On monday, march 8, 2010, my wife, two year old daughter and i suffered a third episode of the following dangerous malfunctions: steering, transmission and drivetrain issues that, without notice, result in an unbearable screeching and grinding noise emanating from underneath the vehicle at speeds between 15 and 30 mph, a pause and hesitation in acceleration between speeds of 15 and 30 m.p.h. that causes the car to jump forward, the immediate loss of accurate steering and a burning smell throughout the car interior we suffered the most recent episode, without notice, while driving through rush hour traffic at 7:45 a.m. we waited two hours for a tow truck to arrive. fortunately, my wife and daughter were only shaken, but not injured. in the last three months, we have had an unsafe rear tire replaced, sunroof parts replaced for constant leaking, a new electronic module installed to prevent the episodes of the entire electronic system malfunctioning causing the loss of car function and door locks and multiple power steering parts replaced.
03/25/201023074
 My first experience was the windshield wipers completely stopping while pouring down rain. i almost rear-ended someone. the wiper motor has been replaced numerous times. my car completely shuts off while i am driving or sometimes just putting my car in reverse. it is currently in the shop again. plus, my brakes are already gone and the car is only a year old.
03/24/201026000
 I have a 09 journey, bought a year ago. brakes front and back have had to be replaced and need replacement again. interior lights dim when wipers or other electronic controls are operated. engine makes noise as though the lifters aren't getting oil--had it in shop for that and they can't find anything and it is getting worse. right side front wheel sounds like bearing is having issues too. product is dangerous--brakes and not being taken care of under warranty--dealer, have 26,000 miles on it
01/13/2010155601
 Bought a 2009 dodge journey sxt w/14,075 miles-used. owned little over month-we have had 4 times where driving at night-suddenly all instrument panel lights comes on-headlights go off-engine keeps running. to 'reset' had to turn off car and restart-one night this happen 2 times in appr.10 miles on i-20. first time in shop-'could not duplicate for 2 days-also no bus light comes on. wife picked up drove 15 miles to groc. parking lot-during drive battery light came on-she got to parking lot. killed engine-tried to restart-nothing-no click-nada! called 800 # inowners manual. towed to nearest dodge-they towed back to original dealer-3 more days-supposedly changed out several elect.parts. still it happened again-at night-back in shop. we finally did a carfax-seems previous owner had in shop for electrical 3-4 times in less than a year when bought brand new. did some research on dodge journey problems search on web-not much on journeys problem but did find '99 durango seem to describe exactly same problems-are they related? *tr
11/26/200972001
 Tiene problemas para encender aunque tenga buena carga de energ
04/19/200936000
 Tl*the contact owns a 2009 dodge journey. the contact stated that the vehicle was designed to start without a key being placed in the ignition. while driving at an unknown speed, the contact bumped the key fob and the vehicle automatically turned off. the power steering and brakes failed. the vehicle was restarted and resumed normal operation. the dealer stated that the key fob was very sensitive. they kept the vehicle overnight and found no failures. the contact believes that this is a safety hazard. the failure and current mileages were 36,000.
07/09/20088561
 Car leaks, right rear door lock will not always lock, alarm will not cut off, car makes a funny noise when turning, car quit and finally got it started, pulls to left, doors will lock and will take approx. 2 minutes for it to unlock, misses when pulling. *tr
11/25/20081001
 I have a brand new 2009 dodge journey. the steering makes noise, interior lights don't work, hazard lights don't work, locks malfunction, alarm malfunctions and won't turn off...i brought it in to have the steering issue looked at and was told they need to keep it for at least a day to fix it. they refuse, however to give me a rental until they find a diagnosis, which they now tell me will take at least 2 days. so, i'm driving around with a car that has one thing after another breaking on it because i can't afford to go 2 days without a car. i have to work. they don't stand by their product and it's going to cause problems for many consumers. *tr
08/01/200860106/29/2008
 Tl*the contact owns a 2009 dodge journey. while driving approximately 60 mph, the vehicle pulled to the left and vibrated. there were no warning lights illuminated on the instrument panel. on three separate occasions, the vehicle was taken to an authorized dealer for identical failures. the tires were replaced; however, there was no resolution to the malfunctions. also, the fuel gauge does not operate properly. the vehicle has not been repaired correctly for the failures. the failure mileage was 60 and current mileage was 3,235. updated 10/14/08. *lj the consumer stated there was a problem with the tires. updated 10/16/08. *jb
ELECTRICAL SYSTEM - IGNITION
11/01/20121
 2009 dodge journey sx. consumer writes in regards to failure of the electrical system. *smd the consumer stated the 2009 models should be included in the recall. the consumer stated she experienced the same electrical as stated in recall # 11v139000
ELECTRICAL SYSTEM - IGNITION - MODULE
04/30/2009200001
 April 30, 2009 the ignition node module went out on my 2009 dodge journey. as of today i do not have my car. i live in louisiana and my car is in ft. walton, florida at a lee chrysler dodge. there was no warning to let me know this was about to happen. me, my wife, and two children were left stranded in florida. the car is at the florida dealership pending being fixed. *tr
ELECTRICAL SYSTEM - WIRING
06/01/20112
 2009 dodge journey. consumer states vehicles stalled on several occasions *tgw the electronic throttle, engine and air bag lights illuminated a week after the dealer serviced the vehicle. *jb
05/02/20111
 2009 dodge journey. consumer writes in regards to not receiving recall service *tgw the dealer informed the consumer, the replacement part was not available. *jb
12/09/20101
 2009 dodge journey. consumer writes in regards to repairs to left front door wiring harness. *tgw the dealer found a wiring short in the door. *jb

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