Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| LATCHES/LOCKS/LINKAGES - DOORS - LATCH | |||||
| SB-23-004-09 | 03/04/2009 | 10028965 | Chrysler: doors do not lock or unlock properly when using power door lock system or remote keyless entry. *pe | 06/08/2009 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| LATCHES/LOCKS/LINKAGES | |||
| 06/30/2009 | 14000 | ||
| I purchased a 2009 dodge journey in august of 2008. i have had repeated problems with rotor and brake wear. the rotors have been replaced twice and all 4 brakes have been replaced twice with the front being replaced 3 times. tje first of which occured just past 12,000 miles. this is when brake and rotor wear warranty ends. i have also had signifigant problems with the wiring senser module, resulting in stability control and anti-lock brake light to come one. i also have power ports in the vehicle that do not work as well as a lift gate that does not lock. i currently have 48,000 miles on the vehicle and now have issues with leaking. i am unsure how water is entering the vehicle, possibly thru the air conditioning drainage system. the entire drivers side floor boards are wet as well as the built in cooler behind the drivers seat being completely filled with water within several days of emptying. this occurs when it is not raining or wet outside. i now have mold issues in the vehicle. myself and my children have signifigant allergies and asthma. this vehicle is unsafe to drive. the electrical problems resulting in air bag failure are definatly scary. | |||
| 09/28/2010 | 43201 | ||
| Purchase a dodge journey 2009. i inform the dealer that the windows were not coming down as they should. didn't get fixed. the keyless remote was suppose to be with the car it wasn't, they installed a after market keyless remote, don't work correct. the brakes were sweaking and could hear air within the car when applying brakes. i was told that theres nothing wrong and it was normal. it has been 4 to 5 months later now its not starting . contact chrsyler llc , told me i had to have it towed to a dealer , get diagnoise , get it fixed and i have to pay for it all and they will remiburse half for the part , labor is all on me. the vehicle has done this no start problem 3 times in 2 and half days. also notice that the steering column gets hot for some unforseen reason . inform the dealer i purchase my journey from , i was told that is normal. still have the journey can't trade in back because i have no money , so i am stuck with it . having it towed to dealer to get problem looked at and all expense is on me. what do i do . i think chrsyler will not repay me. i have to borrow money to get this done becasue this is my only transportation. i am scared that i might have a electrical fire while driving and will not notice it until it too late. what do i do. please help in richmond va. | |||
| 01/13/2010 | 2000 | ||
| At 2000 miles on my 2009 dodge journey i started having problems with my front passanger window sticking, and brakes squeeking. also car not shifting when taking off and when you slow down and try to speed back up. i took it in. they told me maybe sap in window and brakes fine. three days later window acting up again. took it in. same reason. cleaned and greased. this is the eight time ive taken it in. they have replaced motors, switches, tracks, seals and now wont roll up or down . the brakes have been an issue since the start. at 21000 miles the dealer tells me i need new pad and rotors. take it to brake shop and they tell me all i need is pad. brakes working fine right now but still squeek every now and then. they have replaced electrical harnesses that may catch on fire. the squeeking noice now has turned into other parts that are having to be replaced. my computer chip has been reset 4 times and cheep plastic mirrors on visers and sunglass holder and light on inside roof. the springs on my back doors have popped out leaving the door stuck open. went to to eat with 23000 miles on the car and after leaving the car would not start. called dealer and they called a tow truck and wanted me to pay for that also. my car has been in two different dealerships on 10-15 different occasions for repairs. they still have not got these issues fixed. what can i do? | |||
| 01/15/2009 | |||
| Tl*the contact owns a 2009 dodge journey. the contact stated that the vehicle experienced trouble starting. the vehicle was taken to an authorized dealership where it was repaired. a few months later, the vehicle still had the same problem. also, the contact stated that the driver side door would not lock unless it was locked manually inside the vehicle. the vehicle had not been inspected at the time of the complaint. the failure mileage was unknown. the current mileage was approximately 88,000. | |||
| 07/09/2008 | 856 | 1 | |
| Car leaks, right rear door lock will not always lock, alarm will not cut off, car makes a funny noise when turning, car quit and finally got it started, pulls to left, doors will lock and will take approx. 2 minutes for it to unlock, misses when pulling. *tr | |||
| 11/25/2008 | 100 | 1 | |
| I have a brand new 2009 dodge journey. the steering makes noise, interior lights don't work, hazard lights don't work, locks malfunction, alarm malfunctions and won't turn off...i brought it in to have the steering issue looked at and was told they need to keep it for at least a day to fix it. they refuse, however to give me a rental until they find a diagnosis, which they now tell me will take at least 2 days. so, i'm driving around with a car that has one thing after another breaking on it because i can't afford to go 2 days without a car. i have to work. they don't stand by their product and it's going to cause problems for many consumers. *tr | |||