Consumer Complaints


Fail datemilesoccurencesPurchase date
SEAT BELTS
08/10/201011000
 Tl- the contact owns a 2009 dodge journey. while driving approximately 25 ph the vehicle was involved in a crash where he rear ended another vehicle . the vehicle was towed to the dealer. the technicians stated the seat belts were designed to lock only when the air bag sensors detect an impact in a certain location of the vehicle or at a certain speed. the contact transported by ambulance to the hospital. the contact was not properly restrained by the seat belt and suffered injuries to his chest and a broken sternum. the vehicles body damage was repaired. the approximate failure mileage was 11,000. ds
06/17/2008640
 I was sitting stopped in rush hour traffic on 06.17.2008 on hwy 270. a truck traveling at approx 60 mph hit the rear of the journey . the truck remained connected and pushed the journey forward into 3 additional cars and one pickup truck. most vehicles suffered heavy damage and me and two others were transported to emergency rooms. the police report indicated 86' of skid marks and the truck driver was ticketed + assigned 100% blame. my injuries included chest compression, briefly blacked-out, heavy bruising from the left shoulder to the left knee, strained neck and nerve damage. pre-accident i was in the driver's seat and wearing the seat belt/shoulder harness. post accident my upper body was against the driver door with the steering wheel compressed against my chest. the front and side journey airbags did not deploy. the lap and shoulder belt did not prevent me from being thrown into the steering wheel and out of the drivers seat. i did not have seat belt burn marks that may be expected from a high speed multiple impact accident of this kind. the journey traveled approx 60' after impact was subject to 1 hard impact to the rear and 4 hard impacts to the front. the journey repairs cost $15,000. it has been 2.5 years since the accident and i have cronic pain and loss of motion in the neck.
03/15/20081
 This vehicle has several defects the front end makes a whining noise when turning ,the dash is rubbing on the windshield with an awful noise, it pulls to the left while driving, and the engine sounds like a rod is about ready to blow through the hood. my wife and i are embarrassed to drive this thing. *tr