Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VEHICLE SPEED CONTROL | |||
| 10/17/2011 | 37000 | ||
| At 37,600 miles the cars electronic throttle control indicator lit and the car would not start. the car was towed to the dealership and the dealership reported it was a bad starter. it was not covered under warranty and the total cost of repair was $386.00. at 41,000 miles the electronic throttle control indicator light went on again and the car was towed to the dealership again. the dealership reported it was a bad throttle body and this would need to be replaced at a cost of $613.00. as of this date the total cost of repairs for the same problem, the electronic throttle control, has been $999.00. | |||
| 01/08/2012 | |||
| While pulling the car into my driveway the car just shut down/died. i had no control of the steering. extremely frightening and thankfully this did not occur while at an intersection or on the highway. | |||
| 10/17/2011 | 37000 | ||
| At 37,600 miles the cars electronic throttle control indicator lit and the car would not start. the car was towed to the dealership and the dealership reported it was a bad starter. it was not covered under warranty and the total cost of repair was $386.00. at 41,000 miles the electronic throttle control indicator light went on again and the car was towed to the dealership again. the dealership reported it was a bad throttle body and this would need to be replaced at a cost of $613.00. as of this date the total cost of repairs for the same problem, the electronic throttle control, has been $999.00. | |||
| 01/08/2012 | |||
| While pulling the car into my driveway the car just shut down/died. i had no control of the steering. extremely frightening and thankfully this did not occur while at an intersection or on the highway. | |||
| 06/12/2010 | |||
| Nhtsa it all started when i bought my journey: nice looking but very, very bad experience 1.transmission, it change speed by itself. it change speed from 80 mph to 40, then 70 mph to 30 mph.. i was driving in the expressway and this change of speed happen to me several times. i took it to the dealer and they said that they could not found the problem, after so many incidents i got mad to the dealer and told them that my life is at risk because the car change speed by itself that they have to do something about it. they finally fix the car. 2.brakes, i have problems with the brakes too. they run fast and have to keep changing them. 3.battery, i have problems with the battery too. i have told them numerous times too check the battery, because the car does not want to start and they keep telling me that there is nothing wrong with the battery. so my question to them is the following if the battery is good., what is the problem? i have to turn on the switch several times until the car start. they said that they cannot find the problem. and now the latest problem!!!!!!!! 4.sterring, every time i turn the wheels the car make a wear sound like an old car 5.car does not turn off. now my car does not want to turn off the dealer said that i bought the car and that now the car is mine and i have to take care of it. yeah right!!! so my question is the following what is nhtsa going to do about it while chrysler ignore their customers complaints and not taking responsibility. in the mean time we the consumers have to pay for chrysler poor performance, etc. dodge journey should be remove from the market. and we as consumers should be reimburse or at least chrysler should recall all cars. | |||
| 07/14/2011 | 73000 | ||
| Tl-the contact owns a 2009 dodge journey. the contact stated that the driver was driving approximately 70 mph when the accelerator pedal fractured from the firewall. the vehicle was pulled over and stopped. the contact, who was a mechanic, appeared on the scene to perform a temporary repair to the pedal. the vehicle was taken to an authorized dealer where they were in the process of diagnosing and repairing the failure. the failure and current mileages were 73,000. sm. | |||