Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY | |||
| 03/15/2008 | 1 | ||
| This vehicle has several defects the front end makes a whining noise when turning ,the dash is rubbing on the windshield with an awful noise, it pulls to the left while driving, and the engine sounds like a rod is about ready to blow through the hood. my wife and i are embarrassed to drive this thing. *tr | |||
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||
| 08/25/2010 | 31000 | 1 | |
| I purchased this car in august 2010 (it is a 2009) and since then, i have had the vehicle in the shop 33 times. i have had to replace all brakes and rotors, had front passenger-side window motor replaced, driver-side is going out now, had leaking from the ceiling, replacing the cracked radiator right now, had the emergency brake fixed, needed new rods and bushings, fuel injectors run loud, there is a drone noise from the right side of the vehicle when going 1800-2000 rpm, electrical systems short out, had the electric throttle indicator light come on, car dies all the time, yet the battery is fine, ...bottom line, this is a lemon. i have the r/t model which the dealership likes to claim is just the noisy one. that is a very poor answer towards a consumer. i take very good care of my vehicles and to put up with this is upsetting. i have spent over $3000 in repairs in the 2 1/2 years that i have owned this suv. chrysler has made no attempts to help with these common problems and i know that i will not support this company buy purchasing with them again. when i bought a journey...i didn't realize being able to drive it without problems, would be such a journey. *tr | |||
| VISIBILITY/WIPER | |||
| 10/03/2011 | 34936 | 1 | |
| I purchased a 2009 dodge journey (vin: [xxx]) on september 19, 2011 from the stetler dodge car dealership in york, pa. it was a certified pre-owned car. since that day i bought the car i have been back there over 4 times for various problems. the first time was about 2 weeks after i purchased the car (10/3/11), but this last time was it for me. the car makes a hissing noise when i press the brakes, not all of the times but a lot. during the winter months, i hadn't noticed anything else occurring along with the noise, but i had still taken it back to the dealership not long after i bought the car. i was told that it was nothing because they couldn't hear the sound. so, when it got very hot, i turned the air conditioner on in the car. i noticed that if i take a long trip, about an hour or so drive on the highway, a fume/gas smell is released into the car when the air it on. i took it to the dealership on 7/10/12 for this issue. they couldn't get the smell to occur, but i told them that it happened after i took long trips. there is also a grinding/humming noise that occurs sometimes while driving and it happened twice when they were driving it with me in the car, but they don't know what the problem is they say. i was told to bring it back if the problem got worse, even though i had already told them it was already getting worse, that's why i took it in. the steering wheel shakes when i press the brakes. the brakes and rotors are not good. the gear shift moves easily without the brake being pressed so it will go into park while driving. the car finally stalled while driving on july 25, 2012. it's in the shop again. they say a box or case is leaking badly and needs to be replaced. countless other problems but not enough character space allotted to tell. i have 3 pages of problems. scared to drive this car. want my money back now. help! information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr | |||
| 10/03/2011 | 34936 | ||
| I purchased a 2009 dodge journey (vin: 3d4gh57v29t602357) on september 19, 2011 from the stetler dogde car dealership in york, pa. it was a certified pre-owned car. since that day i bought the car i have been back there over 4 times for various problems. the first time was about 2 weeks after i purchased the car (10/3/11), but this last time was it for me. the car makes a hissing noise when i press the brakes, not all of the times but a lot. during the winter months, i hadn't noticed anything else occurring along with the noise, but i had still taken it back to the dealership not long after i bought the car. i was told that it was nothing because they couldn't hear the sound. so, when it got very hot, i turned the air conditioner on in the car. i noticed that if i take a long trip, about an hour or so drive on the highway, a fume/gas smell is released into the car when the air it on. i took it to the dealership on 7/10/12 for this issue. they couldn't get the smell to occur, but i told them that it happened after i took long trips. there is also a grinding/humming noise that occurs sometimes while driving and it happened twice when they were driving it with me in the car, but they don't know what the problem is they say. i was told to bring it back if the problem got worse, even though i had already told them it was already getting worse, that | |||