Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| LATCHES/LOCKS/LINKAGES - HATCHBACK/LIFTGATE - LOCK | ||||||
| PE10024 | CHRYSLER GROUP LLC | 07/19/2010 | 11/24/2010 | Rear Hatch Strut Support Failure | ||
| See attached closing report. | ||||||
| LATCHES/LOCKS/LINKAGES - TAILGATE - LATCH | ||||||
| PE10024 | CHRYSLER GROUP LLC | 07/19/2010 | 11/24/2010 | Rear Hatch Strut Support Failure | ||
| See attached closing report. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| LATCHES/LOCKS/LINKAGES | |||
| 11/15/2010 | 59623 | ||
| Dodge magnum 2005 shifter broken wont shift out of park had to replace shifter because of a little broken plastic piece seems to be a common problem. can not even use the override button! checking on the computer seems to be alot of these shifters being replaced. i have worked on cars for over 35 years have yet to replace a shifter assb.there should be recall on this or a class action law suit. | |||
| 11/11/2010 | 53000 | ||
| Both rear hatch support rods and hood support rods intermittently give out, causing the hood/ rear latch to fall onto people | |||
| 06/12/2010 | 40000 | ||
| With my full attention on the cargo being removed from vehicle, the rear liftgate struts failed suddenly and without warning, causing liftgate to fall on my head and neck. the liftgate is approximately 125 pounds and leveraged to accelerate during closing. the liftgate struts are insufficiently sized for the application and no fail safe exists to prevent free fall. the latch mechanism struck me directly on the spine at the base of the skull causing temporary unconsciousness. this could easily be a fatal impact, especially for young children, infants or the elderly. replacement struts are expensive and will simply fail again. the manufacturer should be responsible to repair these defects regardless of warranty or mileage. | |||
| 03/16/2010 | 56000 | ||
| Rear liftgate struts failed suddenly, causing gate to fall on my neck. | |||
| 03/01/2010 | 15663 | ||
| Both hydraulic struts for hood and rear lid, worn out and without any notice, will fail hitting anyone in the head. should be a recall car has 15k miles on 05 magnun r/t. shocks should last longer since both are not opened on a regular business. specially with cold weather. | |||
| 03/15/2008 | 58000 | ||
| 2005 dodge magnum, vehicle locks up in park and cannot be moved, has to be towed. the dealer knows about the shift problem but it is not on a recall. i have read the dodge forum and there are 19 cases about the same problem. depending where you go it costs $250-$600. this should be a recall | |||
| 11/11/2008 | 79000 | 1 | |
| 2005 dodge magnum swt: both engine hood and rear hatch shock cylinders that hold the hood & hatch up have failed. received hard bump on head from both areas when the hood & also the back hatch fell on me no comment when called dealer suggested i buy new shock cylinders for a 4 year old car !!!!??? *tr | |||
| LATCHES/LOCKS/LINKAGES - HATCHBACK/LIFTGATE - LOCK | |||
| 01/08/2010 | 30000 | 1 | |
| Tl*the contact owns a 2005 dodge magnum. the rear hatch fell and hit the contact on the back while she was taking things out the rear of the vehicle. the rear hatch would not stay in the upright locked position. the manufacturer was not contacted. one week later, the contact opened the hood and it would not stay up. a local dealer repaired the hood and replaced the shocks. the hatch has not been repaired. the contact was unhappy because she had to pay for the repair. the current mileage was 32000. the failure mileage was 30000. updated 06/16/10 | |||
| 09/20/2004 | 25 | 22 | 09/17/2004 |
| 2005 dodge magnum (vin 2d8gv58285h550182), ordered 30 jun 2004, assembled 26-27 august 2004 in brampton, ontario; delivered to purchaser 17 sep 2004. liftgate fails to open due to a failure of the electronic release. only alternative method to release the liftgate lock is to crawl into the rear of the vehicle, remove an access panel over the locking mechanism and release the lock manually. i notified dodge via their web site (20 sep 2004) and was told to take the vehicle to my dealer to have the problem fixed. i tried to explain, in 7 subsequent emails, that the problem is not so much with the failure of the electronic locking mechanism, but with the fact that dodge would release for public sale a vehicle with such a poorly engineered backup system for accessing the rear compartment via the liftgate in the event of a liftgate latch failure. according to the dearler service writer, there is a failure of the ground wire to the latch mechanism. this sometimes results in the failure of the right-rear passenger door to open as well, although i have not experienced this part of the problem. dodgeland, usa apparently has a technician who has diagnosed and repaired the problem on at least three (3) other magnums in las vegas. i am planning to have my magnum repaired within a day or so. i have recently been informed by my dealer (dodgeland, usa) that dodge now recognizes a design problem and will be installing keylock access on the outside liftgates of 2006 and newer dodge magnums. i insist all current owners should receive a retrofit of this keylock capability. thank you for any assistance you can provide. robert m. agnew las vegas, nv 89134-2541 | |||
| LATCHES/LOCKS/LINKAGES - HOOD - LATCH | |||
| 01/26/2009 | 50125 | 1 | 10/01/2004 |
| Tl*the contact owns a 2005 dodge magnum. while the contact was checking the fluid levels underneath the hood of his vehicle, the hood spontaneously collapsed. he could have been severely injured. the contact is in the process of taking the vehicle to the dealer to determine the cause of the failure. the failure and current mileages were 50,125. updated 03/17/09. *lj updated 03/17/09. *jb | |||
| 07/02/2006 | 19491 | 2 | 11/23/2005 |
| I was driving along kings highway at about 35 mph and the hood suddenly flew up. the hood slammed back down as i came to a stop thus trapping the hood struts outside the hood on either side damaging the hood and both fenders. july 3 i called the local dodge dealer landers dodge and reported the problem to them. i also inquired about towing and they said they use smiths towing. i called smiths towing and they told me that the hood was going to fly up no matter if it was on a rollback or not and suggested that i save the wrecker fee and drive it. i drove the car from my home to fern ave which is about 3 miles upon driving on fern ave the hood flew up again causing even more damage. i again secured the hood and drove to the dealership at 10 mph with my emergency flashers on. i left the vehicle at the dealership for their inspection as their chrysler rep would not be there until wednesday. on wednesday the dealership called me and said it is not a covered defect and that i would have to file with my insurance company. there is a tsb on this issue number 2302004 but yet they say they are not responsible. i need some sort of effective recourse on this as at this point i have none. *jb | |||