Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STEERING
190020602/16/200610019533Moan/groan sound heard at idle. *tt03/24/2006
190080511/02/20051900805A10017651Revised power steering system bleeding procedures. *sc11/14/2005
190020503/22/200510013706Variable steering effort in cold temperatures. *sc04/25/2005
190100411/29/200410011958Power steering fluid contamination. *tt02/08/2005

Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
03/01/201260513
 Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6) i purchased four firestone fr710 tires on june 18, 2010 from a local firestone dealer for my 2005 dodge magnum. mileage at time of purchase 32803 tires were all made within a week of each other with date codes of dot 96a67100410, 4th week of 2010. 1st tire sidewall cracked/ruptured 03/01/2012 mileage at time of incident 60513, 2nd tire same sidewall cracked/ruptured 09/21/2012 mileage 69309. tires rotated 2x, tread well worn on each tire. company will not stand by 65,000 mile warranty.. in fear others may blow an any time.
02/01/2011100500
 Tl* the contact owns a 2005 dodge magnum. the contract stated that when driving at any speed, the electrical power and power steering would fail intermittently. the dealer was notified of the failure and the contact was awaiting a response. the manufacturer was also contacted but provided no further assistance. the vehicle was not repaired. the current mileage was 106,000 and the failure mileage was 100,500.
02/01/2011100500
 Tl- the contact owns a 2005 dodge magnum. while driving at any speed, the contact stated that the vehicle would lose all electrical power and power steering intermittently. the dealer was notified and the contact was awaiting a response. the manufacturer advised the contact to file a complaint with nhtsa. no repairs were performed. the current mileages were 106,000 and the failure mileages were 100,500. bw
10/01/20061100
 Tl-the contact owns a 2005 dodge magnum. the contact stated that while driving 30 mph the steering wheel will always coast to the right.the contact also stated that the coasting to the right are waring out the tires. the dealer was informed about the failure and they stated that the alinement on the vehicle is fine. the vehicle was not repaired. the failure mileage was 1100 and the current mileage was 60000.cv
06/06/2009351271
 On saturday june 6, 2009 my wife was driving our 2005 dodge magnum and as she was turning, the steering wheel locked in place. luckily she didn't hit anyone or anything. she wrestled with the steering wheel and was able to get it to move again and drove straight home. i took it to the local dodge dealer and they informed me that is was a clock spring which is attached to the airbag in the steering column. it had broke and lodged in the steering column causing the steering wheel to lock up. they told me it was not covered under warranty, and it would cost me $550.00 to fix it. i in turn told them that it was a safety issue and should be covered by the dealer/manufacturer. they told me it wasn't a covered item. i told them not to fix it, and i would find out the safety aspects of the items in question. *tr
09/24/2007200001
 Tl*the contact owns a 2005 dodge magnum. while driving approximately 30 mph, the steering wheel loosened and the interior lighting became very dim. on occasion, the contact smelled a burning odor inside the passenger compartment. there were no warning indicators prior to the failures because the warning light indicators have never worked since the vehicle was purchased. the vehicle would start roughly from time to time. when the contact depressed the brake pedal, the contact heard a loud noise underneath the vehicle. in addition, the vehicle shutters when proceeding to turn, the air conditioning unit is not working properly, and the transmission hesitates intermittently. the vehicle was taken to an authorized dealer and they stated that the steering failure was related to the front suspension. the mechanic replaced two control arms and tie rods. a diagnostic was performed and the mechanic stated that there was nothing wrong with the vehicle. the failure mileage was 20,000 and current mileage was 23,000. updated 07/08/08. *bf there was a loud clicking noise when braking. the vehicle was hard to start and when it start it would stall. the transmission make a shuttering noise. updated
03/01/20061
 My magnum would pull to the right. i took the car into the dealer since i bought new tires and rims at the time the pulling to the right became worse. the dealer replaced the front steering box and rack with a non-dealer one. problem gone. the only reason the dealer replaced with a non chrysler item part was that they did not have any in stock. *jb
07/26/200625100
 I bought a 2005 dodge magnum one month ago. the car has always pulled to the right when driving. as soon as you let go of the wheel, the steering wheel turns slightly to the right. the car has been to the dealer twice for two days each time. the dealer says they cannot duplicate concern. however the moment i pick up the car, the problem still exists. *nm
05/17/2005104/17/2005
 No failure, waiting for the event. vehicle pulls to the right and continues to do so after repeated front end alignments per chrysler specifications. this vehicle has a serious potential problem that should be investigated proactively rather than after incident occurs. i would recommend searching the internet for hundreds of similar complaints. i've used may 2005 as the incident date when i bought the vehicle. what lead me to this site - frustration! *jb
05/16/2005200412/20/2004
 I purchased my new 2005 dodge magnum r/t on 12/20/04. manufacturer date 9/04. vehicle continues to pull right. has pulled to the right from the beginning. must keep constant pressure to the left on the steering wheel. if i let up, vehicle travels right. lane does not make difference. without constant pressure to left, vehicle will travel across 3 lanes to right and keep going right. first complaint at 4400 miles 5/05. dealer realigned. second complaint 7900 miles. dealer realigned. third complaint 15900 miles. both front tires showing extreme wear on outside. tread in that area on driver front almost gone. requested tire replacement. dealer told me they contacted daimler chrysler about my complaint. two new tires were mounted, at no charge to me, on rear of vehicle. older rear tires moved to front. rear tires did not show any abnormal wear. vehicle came with continental tires. replacement tires also continentals. vehicle aligned again. on drive home, vehicle continued to pull to right. took vehicle to reputable, national company for a courtesy road test. they confirmed vehicle pulls to the right. returned to dealer a couple of hours later with the complaint that the vehicle still pulling to right. management is contacting the dodge technicians to see what can be done about my vehicle. i was told by this dealer that they had experienced similar problems with another 05 magnum, that they were told by the dodge technicians that the vehicles are within specs and within tolerances. within tolerances of what? i know that if i let go of the wheel, or do not apply constant pressure to the left, this vehicle will run off the road! the extreme tire wear i experienced was directly related to the front end of this vehicle. at present my vehicle has 16000 miles on it. left front tire that was removed was extremely scary as to how it had worn so badly. i am not in possession of the removed tires. *jb
12/14/20057316812/13/2005
 Recently bought a 05 dodger magnum on dec. 13, 2005 and have been back dec. 14,22,23,26 for alignment my key transmitters gave out the rear window stopped operating at these times the car was serviced and problems still occur. have been back to the shop jan. 17 and a few more times since then for the same reasons only now my key still won't work but won't go in keyhole either the air bag light comes on while driving. it is in the shop now and has been there since saturday i cannot continue to pay for a car that me and my children are not safe in. i have called the 1800 # for dodge and am waiting for a response i am also making a complaint with the texas attorney general and also the txdot motor vehicle board since the bbb didn't want anything to do with this complaint. these problems are recurring problems that the dealership will not acknowledge i have tried to give them a written complaint but they would not accept it as to there attorney did not write it i am not an attorney just a consumer why wouldn't they accept my letter i have it here along with all work orders and still no help. the letter was written on dec. 26 and was supposed to be taken when the car was put in the shop so they can see i am not going to be pushed over to the side and that's what has happened the car salesman lied from day one come to find out after i made the complaint with bbb he was terminated for drug use. great now we are buying cars from liars and the mangers of this car lot wont acknowledge me or my problem he sends a car salesman to me i don't want to discuss the problem with a salesman i want an owner a manager or even the manufacturer but no they hide. thank you for letting me complain on this website maybe it will help others to not get a magnum they are dangerous and dodge doesn't care at our expense. *nm
03/10/20066000103/19/2005
 The front tires have worn out on the outside edges, car pulls to the right, growling noise at low speeds now beginning to show up at higher speeds. have complained about the problem since 6000 miles on the car, now has 19500, dealer says the alignment has no problems, blames the tires, the tire people (continental) blame the car. the car is now undriveable without replacing the tires, they are so out of balance and cupped vibration is severe. i was last told by the dealer it is my problem. *jb
11/17/2005254641003/18/2005
 Constant transmission hard jerks @40, and 60 mph, dealer made several attempts to fix ,negative results. steering issues constant pulling, dealer attempt several repairs tire rotation,wheel alignment, steering assembly and owner replaced all 4 tires premature wear. *jb
10/29/20054
 Purchased a previously owned 2005 dodge magnum from local dealership 45 days ago i experienced very serious pulling to the right. the dealership has indicated it had the vehicle aligned and two (2) new front tires installed before purchase. they have had me (they paid) take it in for three (3) more alignments with the last time the technicians needed to replace bent tie rods before the alignment could even be completed. it continues to have a very serious pull to the right, with no resolution in sight. the alignment shop has indicated it is using the latest dodge bulletins pertaining to the alignment issue (2 previous version also exist). feathering of the 'new' front tires is already apparent and i know it will only get worst; whether it is the unnecessary replacement of tires or an incident caused by this excessive uneven wearing of tire tread. the dealership is now non-responsive and has refused to do anything more. they have declared it as 'normal' for this vehicle and it is due to a manufacturer design problem. i have a new born baby that i am scarred to strap her into this death trap. it is the only vehicle that my wife and i own and are afraid to even drive it. it is an accident waiting to happen. *jb
09/25/20059158304/01/2005
 I have a 2005 magnum sxt, the car has pulled to the right since day one, it has been aligned 2 times now. the 2 front tires are wearing badly on the outside, the driver side is worse than the passenger side. i have requested that chrysler replace the tires at this time i have not heard an answer on that. i have been told that the wear on the tires is not due to the car pulling to the right that it is a wear problem (i guess the way i drive) i don't agree!! my car has also stalled 3 times while going in reverse. my gauge lights and headlights flash and flicker every time they are turned on the dealer has said they have seen it flicker one time, they must drive with their eyes closed!! sometimes the back window can not be rolled up by the drivers controls. *nm
06/30/20042500106/30/2004
 2005 dodge magnum bought new - has always pulled to the right. dealer has done 5 front end alignments and replaced two tires to no avail. it seems that chrysler is trying to sweep this not uncommon problem under the rug. dealer played games with dates on invoices and service records in attempt (in my opinion) to hold off on my being able to take legal action. the car cannot be driven without it veering to the right. it is absolutely essential that such a serious defect be fixed before serious injury or worse occurs. *jb
05/17/2005301/15/2005
 2005 dodge magnum rt bought new has always pulled to the right. dealer has done 3 front end alignments, tires / wheels replaced, steering box replaced, continues to pull right. you cannot take you had off the wheel without car immediately veering right. dealer tired to claim it as safety item but this is a lie, since no other new car has done this. a recall is due before lives are lost. premature tire wear is occuring due to this problem.
08/04/20046099908/04/2004
 I have severe outside shoulder wear on both front tires of my 2005 dodge magnum, vin # 2d8gv58205h510694, more on the driver's side than the passenger. chrysler has replaced the tires once, and aligned four times, but the problem still comes back within 600 miles. without rotating, my tires would only last about 8000 miles. the car also exhibits enough steering wheel feedback on road seams to cause loss of control to anyone new to driving this car. the chrysler district representative has driven this car and claims this is normal. i do not agree! he also claims that severe vibration at various highway speeds and braking conditions is normal. in heavy highway traffic, light braking will make it difficult to stay in my proper lane. once again, i cannot agree with chrysler. thank you, edward s. mackavage, jr. ps - i retained two of the original tires that were on the car when delivered. these were replaced by tires i purchased from the dealer.
11/14/2004511/04/2004
 1 car pulls badly to the right since ownership 2 tires prematurely failing and hard to keep on road 3 dealer attempted to repair 2 times with no resolve at my cost of car rental.
01/15/20057004
 Vehicle pulls to right. dealer acknowledges issue, attempted fix issued by chrysler, dealer says fix does not correct problem. tires wearing. been in for fix 4 times. still pulls, always pulled.
03/28/2005800212/31/2004
 My 2005 dodge magnum r/t experiences alignment issues with the vehicle pulling to the right. while the manufacturer claims it is within spec the dealership does not deny the problem exists. i have visited the dealership twice regarding the issue and will most likely go back a third time. i am aware of a tsb that is out regarding this issue, however i feel dealerships may not have all the information or choose not to perform the necessary work to fix this obviously widespread flaw.
02/02/2005300401/08/2005
 The transmission in my 2005 dodge magnum has stuttered, clunked, vibrated, and surged since the 3rd week i had it. it has been in the shop 3 times for a total of 15 days so far for this problem. my dealer called star hotline and were told that there is no flash for this problem, and that i need to drive more aggressively (like i can drive 80 in a 35 mph zone!) or just live with it. the dealer and the manufacturer have told me they cannot help me. it has also been realigned once for pulling to the right, and now it is pulling to the right again. i will be making another appointment with the dealer to have this looked at.*ak
08/31/2004108/31/2004
 My 2005 magnum has always pulled to the right even after 4 visits to the dealer. i was told this is a safety thing that it drits to the right, my car pulls to the right. i also hear a clunk noise evertime i start from a stop, this was proven to be normal based on the fact every other magnum on the lot made this same noise. my brakes also make a bad grinding sound when i stop, this will be going to the dealer shortly for this problem.*ak
02/21/200510100009/25/2004
 My 2005 dodge magnum constantly drifts to the right even after the recommended adjustment made by the service bulletin relating to this problem. the car is in service for the third time for the same problem. dealer's service manager notes that this is a safety feature to prevent head on collisionsl now i've heard everything.*ak
02/11/200510106/18/2004
 Car always pulls to the right. *jb
06/01/20044105/27/2004
 Left rear window will not work from driver side car drifts to the right. *jb
07/11/2004400107/06/2004
 Seatbelt in middle rear seat stuck/malfunctioning steering pulls to the right
STEERING - COLUMN
09/16/20056734101/15/2005
 Consumer had repair done on steering column module, and on a/c cooling for fungus growth which had a bad odor inside vehicle that is still unresolved. *ts the steering column module failed two days after the vehicle was purchased. as a result there were no wipers, horn turn signals or cruise control. there were six attempts made to remove the foul smell from the vehicle, all unsuccessful. according to tsb #24-013-05 dated august aug 4, 2005 the cause of the odor was due to condensation forming around the a/c cooling coil which resulted in bacteria and fungi growth. the consumer wants the manufacturer to buy back the vehicle. *nm
05/11/200523605/11/2005
 We bought our 2005 magnum rt, may 11, 2005. as we drove out of the dealership the salesman punched the trip meter and a mileage difference showed up between the paperwork (25 miles) and the odometer (236 miles). on our test drive we discovered that the handle on the adjustable steering wheel was broken. dodge ordered the part and i returned two days later to pick it up. it was not in, but had the salesman drive the car due to a feeling of pulling to the right and a steering vibration. he felt nothing. the next week, i took the car in to see if the steering wheel part was in and they advised me that the whole shroud had to be replaced. they did that and the steering wheel still did not adjust. the next monday they replaced the whole steering column which fixed the adjustment. they also balanced the tires and aligned the front end in a attempt to fix the steering problems. that did not work . i took the car in june the 1st to have a kit installed to stop the vehicle from pulling to the right. that did not work. so they kept the car and are installing a new rack in the steering mechanism. now they have kept it a third day. i don't think the dealer knows how to fix the problem. many others are experiencing the same types of problems as www.dodgeforum.com shows. i feel that this car is still experimental and probably should not be on the road. my car has only 1,800 miles on it. it may be a little early to complain, but i feel that this car is unsafe and that someone is going to get killed before chyrsler comes with a fix. my wife drives 80 miles round trip to work a day. i think the front end problems should be investigated. i am also wondering if i bought a car that was a lemon that was bought back and then resold.
STEERING - HYDRAULIC POWER ASSIST SYSTEM
03/30/20051409/07/2004
 Steering failure, vehicle veered from right to left. *ak
STEERING - LINKAGES - TIE ROD ASSEMBLY
01/01/201044000110/01/2005
 Tl*the contact owns a 2005 dodge magnum which was purchased brand new. he stated that during a routine inspection, he was advised that the exterior driver's side tie rod needed to be replaced. the vehicle was taken to a local repair shop where the necessary repairs were made. on a separate occasion, the vehicle was taken to a local repair shop due to a nail puncturing the rear driver's side tire. the service dealer noticed the tie rods had gone bad and advised having them replaced and contacting daimler chrysler. there were no recalls for the failure and the manufacturer did not assist. no further repairs were made to the vehicle. the failure and current mileages were under 44,000. updated 3/10/10 *cn the consumer stated the tie rods did not come with grease fittings, therefore they can not be lubed during scheduled oil changes which causes them to fail. updated 06/04/10*jb
08/27/2008400001
 2005 dodge magnum, at 40,000 the tie rods went on my car. kind of strange because out of all things to go on a car, the tie rods aren't usually one of them, especially after 40,000 miles. so i went to the internet to check it out and i found hundreds of complaints about the magnum tie rods being defective. why wasn't there a recall on this? i had them replaced with a superior after market tie rod. i didn't want to use oem for the fear of this happening again after 40,000 miles. it's a known fact that the tie rods on these car, and the front suspension in general, are defective. yet chrysler did not do a recall. this is unacceptable. what can i do? *tr
03/01/200980000
 Tl*the contact owns a 2005 dodge magnum. the contact heard a popping noise underneath her feet on the passenger side of the vehicle. the dealer replaced the passenger side tie rod and installed a new tire. she also stated that the windshield washer fluid nozzles and the rear passenger side window were inoperable. when turning the vehicle left or right, a squealing noise was heard. while driving over 40 mph, the vehicle shook violently. when driving over bumps in the road, the vehicle would slam down and was unable to absorb the shock of the bump. the dealer stated that the struts and shocks were fine on the vehicle. currently, the failures still persist. the vin was unknown. the failure and current mileages were less than 80,000.
06/29/200637000210/29/2005
 Tl*the contact owns a 2005 dodge magnum. on two separate occasions, the contact had to replace both front outer tie rods. the current mileage was 73,000 and failure mileage was 37,000. the consumer stated the replacment tie rods ends only lasted for 36,000. updated 10/08/08. *jb
09/24/2007200001
 Tl*the contact owns a 2005 dodge magnum. while driving approximately 30 mph, the steering wheel loosened and the interior lighting became very dim. on occasion, the contact smelled a burning odor inside the passenger compartment. there were no warning indicators prior to the failures because the warning light indicators have never worked since the vehicle was purchased. the vehicle would start roughly from time to time. when the contact depressed the brake pedal, the contact heard a loud noise underneath the vehicle. in addition, the vehicle shutters when proceeding to turn, the air conditioning unit is not working properly, and the transmission hesitates intermittently. the vehicle was taken to an authorized dealer and they stated that the steering failure was related to the front suspension. the mechanic replaced two control arms and tie rods. a diagnostic was performed and the mechanic stated that there was nothing wrong with the vehicle. the failure mileage was 20,000 and current mileage was 23,000. updated 07/08/08. *bf there was a loud clicking noise when braking. the vehicle was hard to start and when it start it would stall. the transmission make a shuttering noise. updated
03/10/20072600010004/09/2005
 Tl*the contact owns a 2005 dodge magnum. while decelerating or changing speeds, the contact heard a loud rattling or clicking sound coming from the front tires. she took the vehicle to the dealer and they stated that she needed to replace the upper ball joints and tie rods. the vehicle has not yet been repaired. the vin, engine size, number of cylinders, powertrain, and speed were unknown. the failure mileage was 26,000 and current mileage was 46,000.
09/30/2005178000111/24/2004
 In an open asphalt parking lot with no dividers or potholes or any surface material other than painted line, while driving about ~ 15 miles/hour i proceeded to make a left turn. i turned the wheels hard to the left when i felt like my vehicle hit something and the air bag deployed. upon coming to my senses and outside inspection of the vehicle, the left front wheel assembly came off the structural members which hold it to the axle/frame. two of the members had broken. the wheel itself was laid out in a ~ 30 degree angle with the ground and was shoved up against the firewall. this vehicle is a dodge magnum awd rt model with hemi engine. *nm
STEERING - RACK AND PINION - RACK
05/11/200523605/11/2005
 We bought our 2005 magnum rt, may 11, 2005. as we drove out of the dealership the salesman punched the trip meter and a mileage difference showed up between the paperwork (25 miles) and the odometer (236 miles). on our test drive we discovered that the handle on the adjustable steering wheel was broken. dodge ordered the part and i returned two days later to pick it up. it was not in, but had the salesman drive the car due to a feeling of pulling to the right and a steering vibration. he felt nothing. the next week, i took the car in to see if the steering wheel part was in and they advised me that the whole shroud had to be replaced. they did that and the steering wheel still did not adjust. the next monday they replaced the whole steering column which fixed the adjustment. they also balanced the tires and aligned the front end in a attempt to fix the steering problems. that did not work . i took the car in june the 1st to have a kit installed to stop the vehicle from pulling to the right. that did not work. so they kept the car and are installing a new rack in the steering mechanism. now they have kept it a third day. i don't think the dealer knows how to fix the problem. many others are experiencing the same types of problems as www.dodgeforum.com shows. i feel that this car is still experimental and probably should not be on the road. my car has only 1,800 miles on it. it may be a little early to complain, but i feel that this car is unsafe and that someone is going to get killed before chyrsler comes with a fix. my wife drives 80 miles round trip to work a day. i think the front end problems should be investigated. i am also wondering if i bought a car that was a lemon that was bought back and then resold.