Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| WHEELS | |||
| 03/01/2012 | 60513 | 1 | |
| I purchased four firestone fr710 tires on june 18, 2010 from a local firestone dealer for my 2005 dodge magnum. mileage at time of purchase 32803 tires were all made within a week of each other with date codes of dot 96a67100410, 4th week of 2010. 1st tire sidewall cracked/ruptured 03/01/2012 mileage at time of incident 60513, 2nd tire same sidewall cracked/ruptured 09/21/2012 mileage 69309. tires rotated 2x, tread well worn on each tire. company will not stand by 65,000 mile warranty.. in fear others may blow an any time. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr | |||
| 03/01/2012 | 60513 | ||
| Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6) i purchased four firestone fr710 tires on june 18, 2010 from a local firestone dealer for my 2005 dodge magnum. mileage at time of purchase 32803 tires were all made within a week of each other with date codes of dot 96a67100410, 4th week of 2010. 1st tire sidewall cracked/ruptured 03/01/2012 mileage at time of incident 60513, 2nd tire same sidewall cracked/ruptured 09/21/2012 mileage 69309. tires rotated 2x, tread well worn on each tire. company will not stand by 65,000 mile warranty.. in fear others may blow an any time. | |||
| 07/03/2012 | 79000 | ||
| Tl- the contact owns a 2005 dodge magnum. the contact stated that the front passenger side aluminum wheel became cracked across the valve stem. the contact applied epoxy to the crack however it continued to slowly become bigger. the owner of the local dealer was notified but offered no assistance. the vehicle had not been repaired. the failure mileage was 79,000 the current mileage was 80,200. kmj | |||
| 07/03/2012 | 79000 | ||
| Tl- the contact owns a 2005 dodge magnum. the contact stated that the front passenger side aluminum wheel is cracked across from the valve stem. the contact applied epoxy to the crack however it continued to slowly get bigger. the owner of the local dealer was notified but offered no assistance. the vehicle had not been repaired. the failure mileage was 79,000 the current mileage was 80,200. dt | |||
| 08/27/2011 | 21000 | ||
| Tl-the contact owns a 2005 dodge magnum. the contact stated that he experienced extreme difficulty removing the rear passenger tire because the lug nuts on the wheels were swollen. after using excessive force, the contact was able to remove the tire. the vehicle was taken to an independent tire dealer, where the contact was informed that the exposure to water and heat caused the lug nuts to swell. the contact was also informed that the lug nuts on all the other wheels were experiencing the same failure. the vehicle was not repaired. the manufacturer was made aware of the failure, but offered no assistance. the failure mileage was 21,000. kmj | |||
| 06/26/2009 | 37000 | 1 | |
| I have a 2005 magnum and a 2006 charger that have both had issues with the lug nut casings coming apart when attempting to remove tires for rotation or brake work. i used the standard equipment that came with the vehicle and eventually had to go to the dealer to purchase new lugs that were about $4 a piece. *tr | |||
| WHEELS - LUGS/NUTS/BOLTS | |||
| 04/18/2007 | 1 | ||
| While rotating the tires i quickly noticed the lug nuts seemed to be installed very tight. they were, in fact, installed above the specified 100 lb. ft. they were on so tight that the permanent chrome caps striped off 2 separate nuts! i then used a smaller size socket to remove these lug nuts. on another wheel i could not, by no means available, remove 2 of 6 lug nuts. the tools i used were; a conventional socket wrench with the specified 21mm socket, air wrench w/220lb of torque, and even the wrench that is included with the jack and spare. this now left me with no choice but to put the other wheels back on the car and head off to the dodge dealer where i purchased the car. they worked on it for 2hrs. and were only able to remove 1 of the 2 stuck lug nuts. after another half hour, they informed me that they would have to cut the wheel off to get the other lug nut off. i would have to bring back the car the next day while they ordered another rim. i dropped the vehicle off at 7:00am the next day and it was finished at 11:30am. i wasn't able to pick it up until 6:30pm. according to the dealer the cause of the problem was corrosion. (which there were no visible signs of and the problem can be repeated) they did replace the wheel, 2 studs, & 2 nuts under warranty. they also said they re-torque each lug nut to specs. (100 lb ft) the next day i decided to finish the tire rotation. in this process another chrome cap stripped off. this led me to realize that the oe nuts are harder to get off than the new ones that were put on. upon further investigation i visually compared the oe nuts with the new ones side by side. there is indeed a difference that can be seen. the oe ones have a gold tone to them on the underside, where as the new ones have a silver look on the under side and a much tighter crimp on the chrome cap. also, when each lug nut is torque to specs on the same wheel, the oe is much harder to remove. up to 220 lb ft of force to remove. *tr | |||