Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | |||||
| 0800600REV | 12/29/2000 | 080600 | 618049 | Subject regarding wire splice repairs. *sb | 04/03/2001 |
| 970919083397 | 09/19/1997 | 54429 | Subject on instrument cluster part specifications. *yc | 04/07/1998 | |
| ELECTRICAL SYSTEM - BATTERY | |||||
| 086694 | 11/01/1994 | 37864 | Discharged battery due to excessive ignition-off current draw. *tw | 01/13/1995 | |
| ELECTRICAL SYSTEM - IGNITION - MODULE | |||||
| 180395 | 02/01/1995 | 39048 | Check engine light on - vacuum leak found (iac fully seated). *tw | 03/02/1995 | |
| 241794 | 11/01/1994 | 24-17-92 | 37858 | Pcm not properly disengaging a/c clutch via the relay also the pcm may not energize the a/c clutch relay. *tw | 01/13/1995 |
| ELECTRICAL SYSTEM - WIRING | |||||
| 080600 | 02/25/2000 | 609995 | This bulletin provides a revised wire splice procedure and related parts. *tt | 04/12/2000 | |
| ELECTRICAL SYSTEM - WIRING - INTERIOR/UNDER DASH | |||||
| 083397 | 09/19/1997 | 6088836 | Information regarding instrument cluster part specification. *nlm | 01/10/2000 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | ||||||
| PE97007 | CHRYSLER GROUP LLC | 01/31/1997 | 04/07/1997 | ALLEGED FIRES IN STEERING COLUMN AREA | ||
| Alleged fires in the steering column area | ||||||
| PE98012 | CHRYSLER GROUP LLC | 02/26/1998 | 06/23/1998 | UNDERHOOD FIRES | ||
| Alleged fires in neon.owners have reported underhood fires while driving and in minor collisions | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 07/01/2005 | 1 | ||
| A failed turn signal switch started an electrical fire in the chrysler vehicle. ***no answer required*** *mr the fire originated in the steering column. *sc *jb | |||
| 04/01/1998 | 2 | 03/01/1997 | |
| Oil leaks, electrical system/ transmission, and fuel line failed. *ak | |||
| 08/09/1999 | 1 | ||
| Steering column fire due to electrical short. mjs | |||
| 08/09/1999 | 1 | ||
| Vehicle fire starting from steering column due to possible electrical failure. mjs | |||
| 02/03/1996 | 0 | ||
| Headlights were on and flickered. sometimes car fluttered/ lost power. consumer took vehicle to dealer, and he could not find anything. while driving again smoke came from the cracks of the dash/airbag compartment and vents. smoke filled the car up, and driver was not able to see, or breath. there was an electrical problem. no heat/ rear defroster, or blinkers. also, when turn on the signals, consumer would hear a buzzing sound, and blinkers would not work. only thing that worked was the radio on the dashboard. *ak | |||
| 02/02/2000 | 0 | ||
| Consumer had experienced trouble with heater/defroster, and headlights flickering, and smoke coming from dashboard. this forced consumer to drive off the road because of poor visibility. *ak | |||
| 08/29/1999 | 1 | 08/01/1995 | |
| We had trouble with a short for almost 2 years - went to 3 different dealerships with repsonse nothing shows on the computer & replaced the radio. *ak | |||
| 09/20/1999 | |||
| Driver had noticed smoke coming from the steering column after driving vehicle for awhile. the brake light did not come on. high-beam lights came on by themselves & stayed. taking vehicle to dealer to check the electrical system. *ak | |||
| 02/26/1996 | 2 | 02/01/1996 | |
| Electrical failures on several occasions causing lights, dashboard and radio to fail. | |||
| 07/02/1996 | 5 | ||
| Several electrical wiring problems and failures on vehicle since ownership, | |||
| 06/17/1996 | 7 | ||
| Electrical failure. *sd | |||
| 04/10/1995 | |||
| Electrical short or shock the headlights do not come on. *ak | |||
| 11/30/1994 | 1 | ||
| Engine surges in and out; lights flicker; caused by overload in electrical system. tt | |||
| ELECTRICAL SYSTEM - ALTERNATOR/GENERATOR/REGULATOR | |||
| 04/16/1998 | 1 | 02/01/1996 | |
| As soon as this car hit 36000mls the problems just added up. everytime i turned around something was going wrong this car. chrysler were the worst manufaturer i had ever dealt with and will never buy anything from then again. we had to let the car go back because we could no long afford the repairs on it. the cruise control had to have some thing to do with the computer, and was replacedby myself. the alternator went bad was replaced by myself. the radio went bad was replaced by myself. the transmission had a pin that was not fitted and wore a hole through the transfer case. malfunction!! we could not afford it and did not repair. | |||
| 1 | |||
| The alternator failed. | |||
| 04/30/1997 | 5 | ||
| Went to start vehicle and it would not turn over; took about 15-20 minutes before it would kicked in; took to dealer; had starter/battery & alternator replaced; lights & radio would come on; vehicle still will not start right away; problem still exist after replacements. *ak | |||
| 01/24/1994 | 1 | ||
| Replaced noisy alternator. | |||
| ELECTRICAL SYSTEM - BATTERY | |||
| 03/01/1997 | |||
| Loss of steering occurred when i drove through a puddle of water during a rainstorm and the steering power was cut causing me to hit a concrete curb at about 15 mph in a parking lot scratching the paint on the front bumper. second the wiring in the dome switch in the passenger door and the wires in the lights on reminder in the driver's door is shorted causing them not to work properly. after the recall for the steering coupler was performed the car tends to pull to the right and the steering wheel is not straight when driving on a straight road 2 alignments have been performed and the problem is still not corrected. the hood is not properly attached and the hood hits the right fender now causing rust to form. the original battery also corroded through both terminals first causing the car not to even start then after the terminals were replaced caused the check engine light to remain lit until the terminal was replaced again. also finally the brakes make loud screeching noise when applied and when i had them checked was told it was break dust and not to worry | |||
| 10/31/1997 | 1 | 08/01/1995 | |
| Battery failed. yh | |||
| While driving the engine check light is constantly on , and the vehicle cuts off. the owner has replaced the battery and has had the starter checked. owner is trying to contact the m anufacturer. *ak | |||
| 09/29/1996 | 4 | 05/01/1996 | |
| When driving the vehicle made a squeaky noise. rotors have been replaced at least twice on each side. the brakes have been replaced 4 times. *ak brakes have had a lot of work, brakes have been adjusted and cleaned, brake pads have been replaced 3 times, rotors have been replaced 2 times, calipers have been replaced, brakes have excessive wear. throttle body clogged, causing vehicle to hesitate. battery was replaced due to being weak. check engine light has illuminated. *slc | |||
| 1 | |||
| The battery failed. | |||
| 04/30/1997 | 5 | ||
| Went to start vehicle and it would not turn over; took about 15-20 minutes before it would kicked in; took to dealer; had starter/battery & alternator replaced; lights & radio would come on; vehicle still will not start right away; problem still exist after replacements. *ak | |||
| 03/18/1997 | 1 | 06/10/1995 | |
| Battery replaced. | |||
| 01/01/1995 | 1 | ||
| Battery failed. *dsh | |||
| 08/10/1995 | 0 | ||
| Battery failed. | |||
| ELECTRICAL SYSTEM - FUSES AND CIRCUIT BREAKERS | |||
| 07/06/2003 | 74000 | 6 | 10/15/1995 |
| Fuel pump (20a) fuse randomly blows. 30a fuses used and also randomly blow causing vehicle to stall. no indication of problem with fuel pump itself. o2 sensor and egr valve has been replaced. mechanics have been unable to isolate the cause but have found different variations of circuit/wiring diagrams for this '95 neon sport model vehicle. mechanics have also received varying advice from dodge dealerships on the cause and remedy. result is safety hazard to vehicle driver and occupants if the system fails in traffic.*ak | |||
| 07/11/2002 | 1 | 06/01/2096 | |
| When operated turn signal to turn right smoke started coming from left side of steering column. smoke stopped when turn signal returned to neutral. will be taking to pompey dodge in kingston, pa for repairs. i am fearful of operating the vehicle for a long period of time for fear of a fire. i can be contacted at my work number (570-826-2136) from 8:00 to 4:00).utral. *ak | |||
| 01/12/2002 | 30 | 11/01/2001 | |
| No summary listed for above vehicle. *ak | |||
| 02/15/2000 | 02/01/2000 | ||
| Blinker and hazard switches shorting and smoking, lights go out and flip to brights without warning. *ak | |||
| 09/20/1999 | |||
| Driver had noticed smoke coming from the steering column after driving vehicle for awhile. the brake light did not come on. high-beam lights came on by themselves & stayed. taking vehicle to dealer to check the electrical system. *ak | |||
| 08/03/1999 | |||
| Headlights went out completely due to the plug that was connected to the signal lights melted. *ak | |||
| Left turn signal did not work. owner bought a new fuse, and smoke started coming from the steering column and filled the car. dealer has not seen vehicle. | |||
| ELECTRICAL SYSTEM - IGNITION | |||
| 10/01/2001 | |||
| Vehicle will not start. consumer purchased vehicle as it was, did not change anything. please provide further details. *ak | |||
| 03/02/2001 | 0 | ||
| After starting up car and letting it run it will automatically turn off without any warning. there were cars behind consumer's vehicle twice, and could have caused an accident. *ak | |||
| 11/10/1999 | 1 | ||
| Vehicle will stall for no reason. *ak consumer states stalling had been occurring just 6 months after purchasing vehicle, there was a recall, 94v033, regarding transmission problems which could cause stalling, however when taken to dealer, dealer stated that due to mileage, it was out of warranty, dealer replaced pcm and charged consumer for it. *slc | |||
| 07/07/1999 | 1 | 07/01/1996 | |
| Vechicle overheated , was towed to nearest chrysler service center, replaced thermostat. 6 wks later overheated again towed to dealership again, was told it had a cracked head gasket they repalced it. six wks later car stalled while driving 55 mph on interstate again towed dealership could not find a reason for this. 3 wks later same problem again towed this time they said a coil wire was loose.no other problem was found same day i picked up the car it again stalled and had to be towed this time they said some idle steps were out of sync they should have already known this since i just got the car back that day. every time the car was in the shop they could find nothing wrong so they say, i left the car for several days so that a computer co-pilot could be installed and the mechanics could monitor the problem as it happens. this produced no info . the car has run all winter but now that warm weather is here the problem has started again. the car had to be again towed on 3/8/00 still no satisfaction as to why this is happening. have spokken to several representatives from chrysler warranty and manufacturing divisions concerning this and they have on numerous occassions been very rude. the last straw occurred on april 14,2000 while driving to find the exact location of a very important job interview the car broke down 2, i was no where near a phone and could not call for help. i sat in the car for 1 hr tried to restart the car it started but i couldn't trust the vehicle to continue the trip. i had to turn around and head back home , i was driving back home and it stalled again i waited another 1/2 hour it started and i prayed all the way home i would make it safely. each time i have had the car towed i have had to pay $50 as my deductible on my extended warranty and each time they said they couldn't find the problem. i feel very upset and disappointed to think i am paying for such an unreliable car. i will never buy another chrysler product. *ak | |||
| 04/05/1996 | |||
| Whenever turning the steering wheel either left or right, it would make a clunking, popping noise. the sway bar went out. also, was informed the by the mechanic that power steering rack/ coil, and engine head gasket need replacing. *ak | |||
| 5 | 10/01/1994 | ||
| This car has been a nightmare since i'll purchased it, i had to have my transmission replaced, my engine light keep going on, my radio keeps going out. if it's not one thing it's another. i will never buy another chrysler product. my mother has always owned chryslers but she's change her mind. my dealer only cares about the sale of the car, not the service after you sign on the dotted line. thanks, nicole | |||
| 08/28/1997 | |||
| Engine stall out, need a ignition coil, fuel throttle body and up & down 02 sensor switch and a tune up. | |||
| 12/01/1995 | 1 | 10/01/1995 | |
| Spark plugs failed. | |||
| 1 | 05/31/1994 | ||
| Replaced cracked and shorted coil pack. | |||
| 1 | 05/31/1994 | ||
| Loose coil wire. | |||
| 10/01/1995 | 1 | 02/28/1995 | |
| Spark plugs replaced. | |||
| 12/27/1996 | 0 | ||
| Driving vehicle in traffic, vehicle would stall and die out for no reason, have taken to dealer who cannot locate problem, was informed cannot fix it. will supply more information. *ak | |||
| 11/23/1995 | |||
| Traveling 40-50 mph during rainy weather vehicle totally shut down, resulting in loss of steering control. dlr unable to locate problem.*ak | |||
| 10/02/1995 | |||
| Vehicle stalls out while driving at any mph, dealer sais they can't fix it until the vehicle breaks down totally. *ak | |||
| 11/10/1995 | |||
| Automatic transmission failure, vehicle stalls when driving, replaced transmission but it continues to malfunction, transmisison does not engage. tt | |||
| 09/30/1995 | 7 | 09/15/1995 | |
| Vehicle stalls out at any speed, with and without cruise control on. tt dealership replaced fuel pump and vehicle seems to be operating okay, however prior to consumer purchasing vehicle, fuel pump was replaced before 453 miles were on vehicle. *slc | |||
| 07/17/1995 | |||
| Vehicle stalls while driving, dealer replaced relay cutoff switch. tt | |||
| 07/03/1995 | 1 | ||
| Consumer was driving and the car shut down there was no power . *ak | |||
| ELECTRICAL SYSTEM - IGNITION - MODULE | |||
| 08/12/2004 | 70000 | 3 | 06/19/2004 |
| On august 12th while driving on scatterfield dr, an area of high construction, my 1995 dodge neon suddenly stalled and quit right in the middle of traffic. i had a full tank of gas so i knew that was not the problem and luckily it was a construction area and traffic was moving rather slowly. i was able to pull off the road and the car would not start so i caledl peyton well auto at (765) 644-1111, who on august 11th had just repaired my car for similar problems that included my battery light coming on and then the car may or maynot start.they sent a tow truck to get me. a month earlier the car stalled and just quit and i had it towed to this same dealership who charged me 300.00 to fix the electrical suspension and harness. on august the 11th i was told it was the starter and that cost me another 300.00. after researching the recall list i found recall information # 94v033000 that identifies powertrain control module problems that should be replaced. this was obviously never completed on this vehicle. i am scared to drive the vehicle. the peyton well service advisor ben woodfill stated if anything like this happened again they would fix it for free but this was after telling me that the main harness to the motor needed replacing and that they had found some corrosion on another electical part and cleaned it up on august 12th. my fiance spoke with the service advisor and stated that we were under the impression the problem was fixed the first time when we had it towed in but now they were telling us that it would cost and additional 700.00 to get this so called main harness replaced. it was then that mr. woodfill confered with his manager and they stated they would fix anymore problems like the ones i have had for free. to me this is unacceptable. if they know there is aready a problem then why not go ahead and fix it. don't wait until my car stalls in 65 mph traffic and it is too late. please help!!! *ak | |||
| 05/01/2000 | |||
| Vehicle stalls at any speed, any time. vehicle taken to dealer numerous time. had to replace the power control module. vehicle still stalls. cannot remedy problem.*ak | |||
| 05/21/1999 | 1 | 10/01/1995 | |
| Car running rough-pulled over-opened hood--spark plug wire flew off and plug jumped out of hole and landed on ground next to me. replaced plug and limped to my mechanic,,then to dealer who installed helicoil. cannot get refund from manufacturer because my mechanic replaced all plugs. faulty plugs had been in since 30,000 miles..obviousely a manufacturing defect. *ak | |||
| 12/01/1995 | |||
| While driving for a long period of time with cruise control activated, the vehicle will stall and be stuck in cruise control, which may cause an accident. dealer replaced fuel pump/spark plugs, etc. dealer cannot determine the problem. please provide further information. *ak | |||
| 12/22/1998 | |||
| While driving vehicle will stall or decelerate down to 20 mph, which may cause an accident. dealer stated that the vehicle needs to reprogram the computer. please provide further information. *ak | |||
| 10/28/1998 | 3 | ||
| Consumer was smelling rubber burning. dealer replaced a sensor, 2-3 days later vehicle would skip. mechanic changed the spark plugs, and noticed the spark plug wires laying against the motor and were melting because there was nothing there to support the wires. there is an open investigation at this time of underhood fires, id#ie-98-006. *ak | |||
| While driving the computer will shut down, causing various parts of the vehicle to become inoperative. the dealer has been notified. *ak | |||
| 03/03/1995 | 3 | ||
| Processor control module failed. *sd | |||
| 12/01/1994 | 1 | ||
| Computer chip failed, causing check engine light to come on. *skd | |||
| 12/29/1995 | 9 | ||
| Computer chip failure. *ak | |||
| 10/24/1994 | 4 | ||
| Intermittent stalling. *tw | |||
| 02/08/1995 | 8 | ||
| Computer failure, causing check engine light to come on. *skd | |||
| ELECTRICAL SYSTEM - IGNITION - SWITCH | |||
| 07/17/2002 | 1 | 02/01/1999 | |
| Smoke is coming from steering column due to parts of ignition switch and dash wiring harness melting. mileage 123000. *ak the dealer informed consumer that the ignition switch shorted the brake warning light ground wire. the wire is located between the ignition switch and the instrument cluster. the smoke emitted once the key was turned in the ignition. there was an investigation concerning steering column fires pe97-007, but the defect was in the malfuction switch and not the ignition. the switch was set in the intermediate position instead of the run position. consumer thinks this may have been related. *jg | |||
| 08/11/2002 | 1 | ||
| When turning on the ignition switch none of the panel lights will come on, causing the consumer to have problems with the instrument panel wiring harness. dealer notified. *ak the wires in the dash had burnt and the mechanic said that if they repair it, that there is a possibility that the problem may re-occur. damage had come up to $1500.*scc | |||
| While driving 40mph started to smell smoke. then, noticed smoke was coming from steering column near ignition area. pulled over & stopped vehicle. got out of vehicle after turning it off. vehicle did not catch on fire. after awhile smoke disappeared.*ak | |||
| 08/01/2000 | 1 | ||
| After turning ignition switch to the off position, steering column started smoking and caught on fire, consumer had to disconnect battery for fire to go out. *ak consumer took vehicle to the dealer, dealer told that short crcuit was caused by something other than recalled part (coupler) but they do not know . *yh | |||
| 12/05/1996 | 1 | 06/30/1995 | |
| Ignition switch replaced. | |||
| ELECTRICAL SYSTEM - STARTER ASSEMBLY | |||
| 1 | |||
| The starter failed. | |||
| 04/30/1997 | 5 | ||
| Went to start vehicle and it would not turn over; took about 15-20 minutes before it would kicked in; took to dealer; had starter/battery & alternator replaced; lights & radio would come on; vehicle still will not start right away; problem still exist after replacements. *ak | |||
| ELECTRICAL SYSTEM - WIRING | |||
| 05/11/2003 | 160000 | ||
| There was an electrical fire in my steering wheel column caused by the wiring i had my 3 week old son in the car and had to call the fire department to get it out i have not found out yet how badly the vehicle has been damaged. *nlm | |||
| 04/28/2000 | |||
| The wiring in the passenger's sunvisor electrical mirror short circuited, causing the wiring harness on the driver's side to catch on fire. dealer had to replace the wiring harness with a new design wiring harness. please provide further information. *ak | |||
| 05/28/1995 | 1 | 02/28/1995 | |
| Driver/passenger would get shocked when it was damp. | |||
| 02/07/1997 | |||
| While driving an electrical short in the wiring, caused the wiring under the vehicle to catch on fire. cause unknown.*ak | |||
| 08/14/1996 | |||
| Wiring harness burned and the automatic door locks locked passenger in vehicle. took vehicle in for repair but did not get work done because it was out of warranty. *ak | |||
| 12/03/1996 | |||
| Driver looked in the rear and saw smoke coming from truck area, electrical short, will provide more information. *ak | |||
| 12/03/1996 | |||
| Was at work and looked outside saw smoke, went out to vehicle to see if lights were on, opened the door and the car was in smoke. the lights were not on, the fire dept had to come and put the fire out. *ak | |||
| 10/29/1996 | |||
| While parked an electrical short in the wiring in the steering column caused the steering column to smoke. *ak | |||
| 03/30/1996 | |||
| Frayed electrical ground wiring located by electrical motors in drivers door. *ak | |||
| While driving @ night, all lighting completely shut down interior and exterior. failure due to faulty relay. please describe details. tt | |||
| ELECTRICAL SYSTEM - WIRING - FRONT UNDERHOOD | |||
| 1 | |||
| Consumer states that the engine light illuminated and the vehicle would stall, dealer stated that this was due to the electrical tape on the wiring harness over time caused the wires to come through the insulation, consumer no longer owns the vehicle. *slc | |||
| Smoke was coming from steering wheel.cause unknown. dealer contacted.*ak | |||
| 05/02/2001 | 0 | ||
| Consumer had taken vehicle to dealer where they found out that electrical wire harness due to corrosion had burned.*ak | |||
| 10/12/2000 | |||
| Passenger's compartment caught on fire in the steering column. manufacturer has been notified. a tsb has been issued on vehicle for the problem.*ak | |||
| 09/18/1999 | |||
| While driving for about two hours and parking the car consumer noticed sparks coming from under the hood, vehicle was on fire. *ak | |||
| 08/09/1999 | |||
| While driving at 35 mph smelled smoke, and then saw the fire within the steering column. consumer pulled over, and the fire department came out and put out the fire. also, brakes operate intermittently, and there is a loud noise coming from the brakes. brakes fail to operate properly especially on wet days. brakes supposedly repaired under recall, now they are worse than before. *ak | |||
| 06/28/1998 | |||
| Smoke poured out from steeringcolumn, dealership said wiring under dash were burned. dealer replace harness. air conditioner did not work after the fire, vehicle has been repaired four times for both problems. also vehicle surged forward whenever foot was taken off the brakes. *ak | |||
| 07/03/1998 | |||
| Wiring was chafed, exposing the wire which shorted out and blew a fuse. *ak | |||
| 06/22/1996 | |||
| Driving vehicle when suddenly smelled fumes, noticed smoke coming from under hood, checked gauge, vehicle running hot, then tire rubber disappeared off rim. *ak | |||
| 02/10/1995 | |||
| Engine would not shut off, also there was an engine compartment fire, unknown source of fire. tt | |||
| ELECTRICAL SYSTEM - WIRING - INTERIOR/UNDER DASH | |||
| 06/01/2095 | |||
| Cruise control went out shortyly after dealer reprogrammed pcm. rear main seal has been an ongoing problem with constant leaks. radio began working intermittently about year and half ago and now is completely out. instrument cluster was working intermittently for about a year and then completely went out. a/c condensor went out and took belts with it. i have done alot of internet research and word of mouth research and found that all these components are common failurs. called dodge complaint line only to have them tell me i'm sol since warranty is up.*ak | |||
| 07/17/2002 | 1 | 02/01/1999 | |
| Smoke is coming from steering column due to parts of ignition switch and dash wiring harness melting. mileage 123000. *ak the dealer informed consumer that the ignition switch shorted the brake warning light ground wire. the wire is located between the ignition switch and the instrument cluster. the smoke emitted once the key was turned in the ignition. there was an investigation concerning steering column fires pe97-007, but the defect was in the malfuction switch and not the ignition. the switch was set in the intermediate position instead of the run position. consumer thinks this may have been related. *jg | |||
| 1 | 03/01/1999 | ||
| 1)instrument gauges work sporadically: speedometer fails most not reporting any speed, or sticking at last location. tachometer fails same way, and on occasion all gauges stick at current position. 2) exterior brake lights: brakes lights remain on/do not shut off while driving and even after car has been shut off completly. i've found them still on after several hours (no other lights on) 3) left turn signal: from time to time when you hit the brakes the left turn signal switches on. 4) car stereo: stereo/tape player stopped working. clock does not come on, nothing. it does light up with interior lights but does not work at all. 5) was rear-ended in mva and airbags did not deploy.*ak | |||
| 12/01/2001 | 1 | 11/01/1994 | |
| Parked car in a parking lot. turned car off. lights were off. went inside and 30 minutes later someone said, your car is on fire. went outside and found the car engulfed in flames. fire department came and put the fire out. witnesses said that the fire was coming from the dash area on the drivers side. insurance company totaled the car. reported it to dodge. they sent an inspector who took a few minutes to inspect and a few pictures. receive letter from dodge stating that, fires can and do occur and we are not at fault. *ak | |||
| 10/25/2001 | 3 | 07/01/1998 | |
| There have been traces of an intermittent electrical component burning/overheating smell in the car for the past few months. no other symptoms were evident. on 10/25/01, after turning on the headlights in the evening before driving the vehicle, there was a pronounced odor of an electrical component burning or overheating, followed shortly thereafter by the loss of the headlights. the car was taken to the repair shop where it was determined that the headlight switch, the headlight switch wiring harness connector and the steering column mounted multi-function switch needed to be replaced. visual inspection revealed overheating/burning/melting of these components as well as the insulation around several wires. i have retained the headlight switch and wiring harness connector for future inspection by any interested parties. the steering column mounted multi-function switch had to be returned to the dealer due to a core charge. the total cost for parts and labor to effect nthe repairs was $363.15. i believe there is an electrical system design problem on this vehicle since no component should fail in such a way as to cause the overheating/burning of other components, connectors or wiring.*ak | |||
| 07/01/2000 | 0 | ||
| Consumer pulled in a parking lot, consumer turn off the vehicle, and dashboard started smoking very badly to the point that consumer could not see, there were no warning lights on the dashboard indicating this problem. consumer said that it smelled like rubber burning, consumer felt this was very unsafe, especially if kids were present. *ak | |||
| 07/06/2000 | 1 | 03/01/1996 | |
| No summary listed for above vehicle. *ak | |||
| 03/01/2000 | 50 | ||
| Instrument cluster loses power unexplicably during normal car usage. power is immediatly restored after the loss, however it makes vehicle difficult to drive at times when odemter is being reset. excessive leakage in vehicle's trunk and driver's side back seat has occured. bosak to fix after car was recently bought, however, leak not completely fixed and re-discovered 1 year later. a hole was discovered in the drivere's side rear wheel well as a result of unexplicable excessive corrosion. it was also discovered that seals were broked on drivere's side door and window track was glued improperly causing the window and track to come loose. out of pocket expences not revovered by dealership. also discovered was a severe leake from head gasket. called several repair places and found the neon's have had much trouble in the past.. excessive oil loss, and repairs are costly. front engine mount off; causing pressure in transmission lines and trans fluid leakage. please contact me asap about the car; need to recover costs. | |||
| 03/01/1997 | |||
| Loss of steering occurred when i drove through a puddle of water during a rainstorm and the steering power was cut causing me to hit a concrete curb at about 15 mph in a parking lot scratching the paint on the front bumper. second the wiring in the dome switch in the passenger door and the wires in the lights on reminder in the driver's door is shorted causing them not to work properly. after the recall for the steering coupler was performed the car tends to pull to the right and the steering wheel is not straight when driving on a straight road 2 alignments have been performed and the problem is still not corrected. the hood is not properly attached and the hood hits the right fender now causing rust to form. the original battery also corroded through both terminals first causing the car not to even start then after the terminals were replaced caused the check engine light to remain lit until the terminal was replaced again. also finally the brakes make loud screeching noise when applied and when i had them checked was told it was break dust and not to worry | |||
| 06/21/1999 | 1 | 11/01/1998 | |
| Electric wiring harness caught on fire, burned through caused extensive smoke indside vehicle. defect had to be in original equipment. fearful of other owners injury . contacted chrysler who agreed to send an investigator in two weeks. fear for public safety. *ak | |||
| 01/09/1999 | 1 | 03/01/1995 | |
| Engine lost power in center lane of interstate due to control module shorting out the fuel pump. control module affected by moisture. recall for earlier years, problem appears to affect later models also. this could have caused a very serious accident. | |||
| 05/30/1998 | |||
| Vehicle slows down while driving, intermittently occurs. dealers have repaired and replaced various parts, and cannot duplicate the problem. *ak | |||
| 09/23/1997 | 07/30/1997 | ||
| Different fuses started blowing in interior lights/radio/turn signals/hazardous warning lamps, etc due to a burned wiring harness under the dash. the wiring harness has not been replaced. *ak | |||
| 06/06/1996 | |||
| Vehicle parked in parking lot left lights on smoke came from steering column, resulting in fire underneath the dash. *ak | |||
| 06/25/1995 | |||
| The steering column caught on fire. please explain. tt | |||
| ELECTRICAL SYSTEM - WIRING - REAR COMPARTMENT/TRUNK | |||
| 3 | 09/01/1994 | ||
| 'ive had my car since 9/94 and now with 123,000 miles. i like the shape and the color and comfort of the car. i was told by several dealers to drive it to the end. i will never get what i paid for a trade-in. as of now, ive use my exetended warranty, cant afford to put in shop, 2/98 made a call to holzauers and asked about my skruntched in bits pieces rotor. they checked for squeeks and didnt tell me about a bad rotor. squealing and no brakes. a new brake system was done and still squeaking. now back brakes are bad. ive had lots of bad things happen. but ive had lots of compliments ofthe color. one week after i got it a car spun rocks & scratched the hood paint. the paint job is not good. im getting rusty spots now. water leaked inside and holzauers rigged it to stop. when it get 90/100' hot weather, air bag light stays on, heat/air fan dont work til car cools. i use phillips 66 gas w/93 oct most of the time. 10% ethonol is bad. it will flutter w/low oct water based gas. in reverse gear it grinds and wont go into gear. ive tolerated most of these things til it wont move or start. im glad to have a car. at the price then 13,000$ is not fair. my rights as a consumer w/anew car have not been met. arbitration turned me down over my windows and doors out of adjustment. said my mileage was too high. but for months w/low mileage i was ignored. chrysler just wanted money. i did recommend a newer neon to my aunt. she purchased one. i love my car. but without defects. my window still leaks, my left turn sig. dont go off, brakes squeek, engine light stays on, coil wire loosens, my car shocks my boyfriend, ignition is lose, suspension is bad, car hops around bumpy corners at 30 mph. paint is chipping, i ve had 3 sets of new tires, 2 new batteries, a new fuel pump, airconditioning unit, oil pump is weak, engine makes crakling sound when accelarating. ok! | |||