Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
SUSPENSION - FRONT
020297A12/15/199702-02-9754164Subject on popping/creaking noise in front suspension. *yc03/30/1998

Consumer Complaints


Fail datemilesoccurencesPurchase date
SUSPENSION
07/15/20031
 Consumer states that vehicle shakes at any speed. dealer notified. *ak
02/28/19991
 When turning, a loud pop can be heard from the right front wheel and the steering has a catch in it. nlm
04/01/20010
 Vehicle rides really rough.*ak
06/01/2000208/01/1998
 Head gasket failure at 40000 mi. spring sleeves replaced at 500 mi, failed around 3000 mi. *ak
09/01/1998
 Blown head gasket at 30,000, missing, hesitation, now loud noise on cold start may be power steering pump? also loud popping noise coming from suspension. *ak
10/21/199815
 Steering wheel would vibrate/shake while traveling at highway speed (65-70mph). this happens when traveling at lower speeds also. took to dealer approximately 10-12 times for problem. they worked on it at least 8 times. had the tires rotated. will be going to arbitration. *ak
11/28/1998
 While making a right turn there is a partial hang up in the steering, causing a loud popping noise in the front end. the dealer is aware of the problem. vehicle will be repaired. owner feels that the problem should be under recall because of service bulletin. *ak *ml
SUSPENSION - FRONT
09/07/20051
 I have a 98 dodge neon. the car grinds in the front end even with new brakes. i cant not drive throw water or the car will die. going over a speed bump at the recommended speed the front end will bottom out. i had a friend look at the car. and he said it looked fine. the brake spec. didn't see any thing and i noticed i had two different tires on the front then the back because of the front end. please if you find out any thing on this car it would be much obliged. *nm
704/25/1999
 Consumer feels shaking in the steering wheel and in the front end of the vehicle. nlm
05/30/1998305/01/1998
 Air conditioner also malfunctioned. repaired on july 29, 1999. repair required valve expansion, freon, gasket, and recharge. also on july 29, 1999, right hand turns caused clunking noise. front end was cleaned and lubed by dealer. noise returned 8 days later. also on july 29, 1999 dealer service department found caliper slides dry and again lubed tie rod and ball joints. complained on september 12. 1998 of back fire of engine when a/c on. service department claims this is normal even though it was a new problem felt after 2,035 ,miles driven. on october 27, 1998 headlight bezel came loose from vibration from tie rod being loose. part of dash panel removed to correct loose switches. on october 27, 1998 vehicle was into service department due to door top weatherstripping tabs falling off. dealer had to order parts and have vehicle returned after parts arrived to reinstall. on october 27, 1998 the front and real wheel toe adjustments, retightend nuts on tie rod and alignement of vehicle was done due to vibration. on may 11, 1999, the transmission fluid was found low by myself. it also had black flakes on the dip stick. your transmission is shot was the report from the service department. transmission was reconditioned, flushed, new band and gasket installed at 7136 miles. vehicle went back into repairs on october 27, 1998 to have body weld rebented and paint touched up due to damage from lift from previous repair. several calls to mr. john brunson on october 23, 1998, the general manager of dayton andrews dodge, st. peterssburg, florida, but were never answered or returned. i had several talks with mr. mike armus, salesperson, who stated he couldn't get me any straight answers from steve, service manaager, regarding the loose front end problems.
04/23/1999111/01/1998
 There's a popping noise that is coming from the front suspension
 Whenever going 50-55mph the front end of vehicle would shimmy. has been to dealer 6 different times for alignment, but problem still exists. mechanic had test driven vehicle but could not solve problem. manufacturer knows of problem. *ak
SUSPENSION - FRONT - SPRINGS - COIL SPRINGS
06/21/20010
 Rear passenger side spring, located above rear tire, broke and punctured tire.*ak
SUSPENSION - REAR - AXLE - SPINDLE
04/26/2001104/01/1998
 Vehicle was going 30mph over slightly raised pavement crossing an intersection and rear end started fishtailing as consumer began to brake, there was a crash sound from underneath, and rear end started to go left, vehicle went over curb on opposite side of street, causing vehicle to hit a tree, wheel came off spindle and the axle broke, and the wheel on the right rear came off, chrysler was not assisting consumer possibly because insurance company had paid consumer. representative that chrysler sent has not contacted consumer since vehicle was inspected.*ak *slc