Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VISIBILITY - REARVIEW MIRRORS/DEVICES - EXTERIOR | |||||
| 2302701 | 09/21/2001 | 2303400 | 625650 | Subject regarding outside rearview mirror glass replacement. *tt | 11/30/2001 |
| VISIBILITY - SUN ROOF ASSEMBLY | |||||
| 234999 | 11/12/1999 | 6089824 | Concerns with sunroof making a ratcheting type noise when opening or closing. *tt | 02/25/2000 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY - GLASS, SIDE/REAR | |||
| 07/16/1999 | |||
| Let window down as a result moisture got into the car from rain . also, headlights did not work properly. *ak | |||
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||
| 12/01/1998 | 1 | 09/01/1998 | |
| I purchased this dodge neon used with 23,000 miles. i have had nothing but problems with it since the very beginning. first the fuel pump went out. we had continuous problems with oil leaking and overheating. the air-conditioning has started to work only occassionally. the seals on the windows are very poor and it always sounds like the window needs to be rolled up. the trunk didn't have any seal to protect against the rain and my interior was flooded several times during the winter, over a couple of years until we were able to figure out where the problem was. i actually had to remove the back seat and all interior carpet for the rainy season. now the water pump and my head gasket have given out. i had heard about the head gasket problems on my many service visits, but always held out hope until now that is. these repairs will cost me well over $1,000. and the car is barely 4 years old. very big mistake i made purchasing the dodge neon, not only is it always in need of repair, but they have the absolute worse dealer customer relations and service department that i have ever dealt with. i stopped going to dodge for service after my first couple of encounters with them. | |||
| 06/23/2000 | 0 | ||
| Sun roof had closed up. there were no prior warning because track of sun roof was okay. then, sun roof just stopped working. consumer took vehicle to dealership. mechanic told her that design doesn't support window because of heavy glass. consumer stated that dealership mechanic didn't fix vehicle. tracks of the the sun roof were still having problems. *ak | |||
| 1 | 05/28/1998 | ||
| Window switch failed. *yc | |||
| VISIBILITY - REARVIEW MIRRORS/DEVICES | |||
| 01/18/2000 | 4 | 10/01/1998 | |
| Daler has tried to repair the interior dome/mirror lights 4 times. | |||
| VISIBILITY - SUN ROOF ASSEMBLY | |||
| 02/07/2001 | 46124 | 3 | 01/25/1998 |
| Sun roof glass came of the track and will not open or close. the track was replaced three times. *ak the sunroof would drag and make knocking noises. the vehicle also experienced a battery problem and oil leaks which had come from the cylinder head. *sc *jb | |||
| 06/25/2003 | 40000 | 10 | 04/04/2001 |
| As you are driving down the road the screws that hold the large sunroof glass to the vehicle vibrate out causing at any speed for the glass to flap vigorously of the top of you vehicle. not only causing potential harm to people behind you but also damage to yourself and the sunroof assembly. *nlm | |||
| 04/22/2003 | 1 | ||
| After driving my neon for about a year, i am finding the same problems as other owners are having. item number one, the sun roof has just been repaired. the last item is the most important. the head gasket problem has arrived. from what i am learning, chrysler is and has been receiving a number of complaints on this problem for some time. the cost in the repair is something that chrysler does not want to bear. instead will continue to pass it on to it's customers. i own two other chrysler products that are much newer and they too are troublesome. *jb | |||
| 02/15/2002 | 1 | 03/01/1998 | |
| Head gastket is blown, needs to be replaced. mechanic said there's oil and coolant everywhere. this car has only 39,000 miles! i've contacted 7 repair shops, average cost to fix is $700. three mechanics told me that this problem is so common, they can't believe there hasn't been a recall yet. one mechanic said that he does these at least once a week. after much research on the internet, i have found that this is a very common problem--i alone have found nearly 100 reports of the same thing happening. as for the sunroof...it broke and was repaired in august 2000. now, just over a year later (no more warranty) the same problem has happened again. there have been tsb's issued on both of these problems. a recall is needed immediately.*ak | |||
| 08/31/2001 | 2 | 05/01/1998 | |
| Sunroof motor, guides, and cables malfunctioned (would not open or close). replaced at 55,000mi and covered by chrysler on 01/23/01. on 01/18/02 dealer diagnosed sunroof coomponents needing replaced (motor, guides, and cables). chrysler is refusing to cover the repairs because the parts were guaranteed for one year/12,000 miles. also, head gasket first went at 30,000 miles and was replaced. replaced again at 55,000 miles. and again needs replaced at 80,000. first repairs were covered by customers extended 5yr/75,000 mi warrenty.*ak | |||
| 05/03/2001 | 1 | 06/01/1998 | |
| This car was brought brand new and ever since i got it it has been a constant headache. i had had numerous problems with this car as well as other owners of dodge neons. i find it very odd and suspicious that these cars have not been recalled to fix their potentially deadly problems. i myself, do not intend to let this go after the thousands of dollars i have invested in this car. i will be a constant thorn in the side to chrysler if they do not get these cars off the streets where they are endangering the drivers as well as other traveling in other cars. no safety defec tlisted in summary. *ak | |||
| 12/01/1998 | 4 | 04/01/1998 | |
| My neon has been repaired for spark plugs, engine misfires, check engine light triggered, brakes are very noisy but according to dealership-need no replacement, sunroof repaired twice; it fell off track and wouldn't shut in the middle of winter, recently the head gasket is leaking; windows leak air, oxygen sensor needed repair, warranty has paid for itself plus more.....i am waiting for the next problem. | |||
| 04/21/2000 | 1 | 03/01/1998 | |
| For as much as i pay per month on this vehicle, it has been nothing but constant problems. i am a single mom and cannot afford to have my only vehicle in the shop every time i turn around. it seems that most of my problems are common in the neons. no afety defect listed in the summary. *ak | |||
| VISIBILITY - WINDSHIELD | |||
| At time of purchase vehicle had spot on the windshield. vehicle has been acid washed more than three times, when the glass is dry you cannot see spots, during rainy days consumer cannot see out of windshield. | |||
| Driver's side door window exploded in warm weather, causing glass to fly everywhere. cause of problem unknown. *ak | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER | |||
| 01/01/2002 | 39640 | 2 | 12/01/1998 |
| The head gasket failed which caused the vehicle to stall, the dealer replaced the head gasket, however after 2103 miles the head gasket failed again. ph. the transmission pan was leaking fluid and the wiper blades was replaced.*jb | |||