Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
ENGINE AND ENGINE COOLING - ENGINE
09060003/10/2000610630Subject pertains to changes to the timing belt tensioner components. *tt05/09/2000
18010002/04/2000609988Subject regarding misdiagnosed leak detection pump systems with diagnostic trouble codes p1494, p0442 p0455, or p0456. *tt04/12/2000
09089909/17/1999090598607916Technical service bulletin regarding multi-layer steel (mls) head gasket installation procedures. *tt10/18/1999
ENGINE AND ENGINE COOLING - ENGINE - GASOLINE
18189908/13/1999607620Conditions with engine roughness / misfire usually only apparent on initial cold engine start. *tt09/30/1999

Consumer Complaints


Fail datemilesoccurencesPurchase date
ENGINE AND ENGINE COOLING
12/15/200443950103/03/1999
 I purchased the car brand new and it currently has 44,000 miles. engine now leaks large amounts of oil, so badly that i am adding 1-2 quarts 3 times a week. problem was found to be the head gasket and estimates for repair range from 700-1200.00. how can such a large company scam so many innocent consumers and nothing be done???????*ak
07/15/2004130002
 When driving through rain or through a puddle the steering goes out and locks up. when the driver is trying to turn left vehicle will continue to go right. also, there is an oil leak. it has not been determined from where the leak originated. the vehicle is losing about 2 quarts per day. components inside the engine compartment are covered with oil, but the dealer has been unable to detect the oil leak. *ak
12/15/200254035104/12/1999
 In the last 21/2 years i have had several oil leaks all pertaining to a head gasket problem. i have replaced the head gasket and now i have a hesitation when i go to take off. my rpm gauge never goes below 6. i have dumped several bottles of gas treatment in the car on the advice of a technician but that does not work. it is almost like a kink in a rubberband. when you hit the gas thge rpm gauge goes to 8 and stays there until you ease up on the gas. then the car shotts forward and the rpm gauge goes to 6. i am not the only one with this problem i have heard of other 1999 4-cylinder cars having the same problem.*ak
01/15/200390000
 Had car repaired for a cracked head gasket and cracked radiator. i asked the dealership wasn't there a recall on cracked gaskets i was told for the 98 dodge neon. got new brake pads. they squeal loud and it takes a lot for car to come to a complete stop. had to get a new thermostat on my car because it kept running hot. if they replaced my radiator in jan 2003 why is my thermostat out. also the check engine light came on and had to have the fuel inductor replaced along with a few other things.
01/15/200324000
 Since about three months after getting my 1999 dodge neon i started having difficulites with it.ranging from lights comming on and off inside and rough idle.thenthen when the wiring issue was presented for left turn signal popping on and off at will,and the whole car just shutting down while driving on the highway.steering whell locking up and no control over the functions at all then car would not start.i kept taking it in and addressing to crysler that the main engine fuse by the firewall was blowing and was told that it was highly unusual for that to happen and upon initial inspection they found the wiring harness warded from the heat of the fuse blowing and replaced fuse and sent me on my way for it only to happen 3 more times!at this point they double fused the lines and now the chk engine light stays on and it is impossible to register my car now with that light on and because of that it failed smog!! now iam stuck with financing on a car that has tremendeous trouble that everyone claims doesnt exist.please help!!!
06/15/200244000
 I can not give exact dates but have all service bills. i had the head gasket changed when it was covered under warranty. the air compressor is bad and now my struts are bad all at 44 thousand miles. all the tires that came with the car were replaced way before the warranty. i had midas put my new brakes on so i don't have to keep going back and replacing them through spizter dodge. this is the worst car i ever had and i had a yugo that says alot
06/15/200361000
 Since owning this car i have had nothing but problems from 0 to 36,000 miles most were minor and were taken care of by the dealer (althoughi had to tell them what was wrong - they replaced the wrong parts the first time!). unfortunately, most of the problems occured after 36,000 miles were on the odometer and chrysler has not been too responsive to my requests for assistnace. i have been told by the dealer that my vehicle is out of warranty and that they would be happy to fix it but who wants to pay $75.00 so that a technician can learn to fix my car. in frustration, i have purchased a shop manual and have started to repair these problems myself. my sun roof needs a 10 cent plastic part which chrysler does not stock so in order to get it i need a new $500 sunroof mechanism! now, my transmission will not shift properly (in all gears) and i either need to rebuild the transmission, replace the clutch or the clutch cable. if you would like more informatoin on my saga please feel free to call me.
09/06/200310/09/2003
 On my 1999 doge neon the check engine light turned on and my car stalled in traffic at a stop light i was able to start the engine again and took the car to tuffy auto center where he diag the car and reported to me it was the cam sensor and that he would order another one, the sensor arrived and he attempted to in this one and couldn't because the cam sensor he had was flush and the one he removed was recessed. he called around to find this recessed cam sensor and could not locate one , but did find out that the common problem is that the cam itself back out of the engine and damages the sensor causing the engine to stall and needs to be backed down into the engine and will in 40k or less miles do it again this is an engine defect that is costly and me $150 to repair. this should be looked at for reemburstment and recall for repair this is stated as common among mechanics, what can be done???
ENGINE AND ENGINE COOLING - COOLING SYSTEM
10/01/20011
 Vehicle experiences oil leakages and loss of oil while driving. vehicle taken to an independent repair shop and informed consumer of a head gasket failure. dealer/manufacturer were not notified at this time. *ak air filter failed and was replaced. *yh. problem happen again.
ENGINE AND ENGINE COOLING - COOLING SYSTEM - HOSE
07/13/19992
 Water hose popped off for no reason. vehicle overheated 2 blocks away from the home. dealer has replaced it twice . but it kept coming off. dealer stated that they couldn't do anymore. *ak
ENGINE AND ENGINE COOLING - COOLING SYSTEM - RADIATOR ASSEMBLY
210/01/1998
 Intermittent engine dies and will not restart until car sets and cools down for a while, diagnose fuel pump to be the cause of engine stalling. on another occassion check engine light on, has been looked at several times and told it has a tsb open, test drove and installed drb. #4 cylinder misfire. erase dtc and retest, no misfire present. reprogram pcm per tsb 18-46-98 test drove ok. defective radiator (repair),
ENGINE AND ENGINE COOLING - ENGINE
08/28/2003008/28/1999
 I have a 1999 dodge neon. about one year ago i noticed an oil leak. it kept getting worse to where i was putting in a quart of oil a week. estimates to have it fixed were very expensive. i finally decided to have it fixed two weeks ago because i was not comfortable driving this car. the leak was due to a gasket problem and it cost me almost $1000.00 to replace it. my car is only for years old and has less than 40,000 miles on it, this should not occur in a car of this age. after reading all the complaints of other neon owners with the same problem, i feel there is a defect in the manufacturing of this part. dodge/ chrysler should take responsibility for this problem and issue a recall to fix this problem. thank you. *nm
09/10/200368180111/03/1998
 I was driving home on an interstate from work when there was a pop from beneath the hood and the car began to run rough and the check engine light came on. i continued to drive home and took the vehicle to the mechanic in the morning and was told that the head gasket had blown and would cost approximately $700 to repair. i was also told that it was uncommon for a head gasket to fail at 68,000 miles and that all the engine's fluids would need to be changed. i had the vehicle repaired and have noticed that now it consumes around 1 quart of oil between oil changes(3,000 mi). *ak
12/01/20031
 Major oil leak. had to replace vavle cover and main seal. *jb
03/01/2002508/24/1999
 I purchased this dodge neon vehicle from dodge dealer st. mtn ga in aug 1999-who transouth mortgage corp was the 2nd lender 6533 flying cloud dr eden prairie mn 55344 and bought the account before i could make my first payment. plus dodge lied on the original contract and said i paid down so much money when i didnt and i had only a trade in a, ford esort. i took the car to mechanics who said the engine is no good, like the car had sat in a canel. i ask them to come get the car and they refused. they told me the bank will contact me to approve the loan we never spoke. we kept missing each other call. then when i moved to fl 2001 they wanted to pick up the car then which they did by 3/02. in turn they sold the car for what i dont know. the deficiency is 11,703.42 after i paid 360 per mth over 9k. and now they sent it to collections agency which i sent dispute letters. *ak
12/14/200343660107/01/1999
 The vehicle's head gasket failed and caused oil to leak. the consumer had to refill the vehicle with oil often. the dealerships mechanic is aware of the problem but did not resolve the problem. please provide any additional information. *nm *mr
08/17/200266000112/20/1999
 Head gasket failed. checked repair costs at 7 different mechanics, including dodge dealer ($650-$1000); all seemed very familiar with the problem. many didn't even have to look up the price to repair, they knew it off hand. 4 different family/friends also have had same problem. was told by dealer to watch for oil leaking into coolant, as this is another common problem, with more dire consequences. why is this not a recall issue? *la
03/08/2003536821
 Noticed oil in radiator fluid. took the car to the local dealer and was told the head gaskets were cracked. repaired at a cost of $1500. i was told by the dealer they would not cover any of the cost. the vehicle only had 53,000 miles on it. i need any info on how to recoup my money from the dealer or manufacturer.*ak
10/01/2003580001
 Head gasket: took the 1999 dodge neon to a mechanic after express oil noticed an oil leak. i always have oil changed every 3000 miles. the mechanic told me that i had a warped head gasket and would have to be replaced. the car doesn't even have 60,000 miles on it. i have read numerous complaints on this and wonder why dodge will not accept responsibility and recall? my bill ended up being $2000 because they also needed to replace the timing belt which shouldn't have to be replaced until after 90k miles. *la
01/01/200118000109/01/1999
 Excessive oil leak from engine. may be a blown head gasket or other gaskets. this car has only 30,000 miles on it. please provide any information on recalls or manufacturers service bulletins. *jb
01/24/200363125008/09/2001
 Engine.headgasket failure moderate to severe oil leakage
46000103/01/1999
 Fluid leaked under the vehicle. the vehicle was taken to the dealer and the cylinder head gasket had to be replaced. there was only 46000 miles on the car at the time of failure. *jb *cb *nlm
01/22/200360000112/05/1998
 Oil leak from the head gasket of my dodge neon 1999. i know this is not the only neon with this factory problem; my family members own 3 neons all with the same problem. *nlm
07/08/2002720001
 Head gasket has been diagnosed as bad on my car that has had the oil changed every 3000 miles and these are highway miles.told that this is a common problem with neons
12/21/2002111/01/1998
 Consumer stated the vehicle experienced an oil leak due to the oil seal having a crack in it.*jb *ts
07/17/2002
 While driving vehicle started to overheat then smoke. dealer determined headgasket had blown.*ak
10/10/2001
 Engine head gasket blewout, causing engine to leak. had part replaced, but problem reoccurred. dealer contacted.*ak
02/06/2002
 While driving oil is leaking from vehicle.*ak
04/01/200210/01/2098
 We are upset because the head gasket should not be a regular problem. we were told that all the garages do all day long is replace head gaskets. my brother-in-law buys cars at auctions and he told us that dealer will not even buy neons because they are noted for the head gasket going out. we were also told that there may be a recall on this. i am wanting info about this problem with your vehicle. *ak
 While driving head gasket blewout without warning. please provide any further information.*ak
01/23/2002
 Vehicle was leaking so much oil that consumer had to add oil about 3 times a week. contacted dealer, and the dealer noted that engine head gasket had blowen.*ak
 There is a constant oil leak in engine head gasket. *ak
10/01/20011
 Vehicle experiences oil leakages and loss of oil while driving. vehicle taken to an independent repair shop and informed consumer of a head gasket failure. dealer/manufacturer were not notified at this time. *ak air filter failed and was replaced. *yh. problem happen again.
10/10/200108/01/1999
 Head gasket leaking oil on a car that is only 2 years old and has only 61,000 miles. my mechanic said the car is way to new with not enough miles to be having so many problems. having to put 1-2 quarts of oil every 2-3 days. not good for the engine and i am afraid that it may catch fire!.*ak
08/11/2001112/01/1999
 My car began to leak oil and after several investigations i was told that the problem was caused by a head gasket problem. the problem was discovered by a dodge dealership in atlantic ga. and that it would cost $800 to fix. i've noticed several complaints about the same problem. the dealership that fixed my car said that did'nt have any recalls from chrysler on the dodge neon.n. *ak
06/01/2001203/01/1999
 Had the head gasket mod shortly after purchaceing 2 dodge neons. both are still leaking oil.*ak
05/01/20011
 Engine head gasket blewout. vehicle had 34000 miles on it. dealership is aware of problem.*ak
06/01/2001203/01/1999
 Had the head gasket mod shortly after purchaceing 2 dodge neons. both are still leaking oil.*ak
06/20/2001110/01/1999
 Engine head gasket failed with less that 60,000 miles, head gasket replacement which came from dodge, was entirely different type and style of head gasket, giving the appearance that dodge knew there was a problem with the original type gasket
06/01/200112/01/1998
 Oil has been leaking from the head gasket or other gasket assembly and i have had to add one to two quarts of oil a week. the car is leaking oil constantly when not in use and the oil is visible around the engine block.*ak
04/11/200108/01/1999
 I have a 1999 dodge neon. i took it to my local chrysler dealserhsip on 04/11/2001 because i noticed that there was an oil leak. they told me that the problem with my car was the head gasket. they said the cost of repairs would be around $700. under their goodwill policy they said that they would cover half of the repairs. i refused. i have found numerous complaints as well as an abundance of information pertaining to the dodge neon head gasket failure. this is an issue that chrysler must rectify. their goodwill policy is nothing but a scam to cover their fautly workmanship.*ak
111/15/2001
 Head gasket has prematurley blown out at 66,000 miles. dealers were aware of defect.*ak
 When on highway at 65 mph and without prior warning clutch went out, causing loss of all acceleration. also, clutch was replaced at 15 thousand miles. clutch and the flywheel needed to be replaced. please provide any further details.*ak
03/14/200112/01/1998
 The head gasket blew at 41000 on a car that is only 2 years old. i have researched that daimlerchrysler is aware of the problem, but refuses to recall the part.*ak
107/01/1999
 I had an oil leak so i went to gainesville dodge for a diagnostic test ane oil change. i was told the head gasket needed to be reworked. later that afternoon a former employee of gainesville dodge informed me that it was a known problem with that car and the dealer had been replacing the part under the goodwill policy. *ak
12/15/2000102/01/2000
 Gasket, under normal driving conditions, failed and now leaks 1 qt of oil a week. *ak
12/20/2000111/01/1998
 Head gasket went out in vehicle and chrysler says that it is not their problem.vehicle is only 2 yrs and should not have this problem.chrysler stated that they know this is a common defect in neons?trunck will not remain open with out support.chrysler says this is normal?it falls even on level ground.too many problems for such a new vehicle. *ak
10/01/1998
 When driving in heavy rain, or driving through several puddles, car begins to grind and becomes difficult to maneuver. it seems to lose power as well, as going up a hill is a struggle with the car in this condition. this has caused many near miss incidents with other vehicles. dealership tried to stimulate the problem when i reported it (while still under warrantee) but were unable to recreate the problem or to resolve the problem. the second, less serious problem, safetywise, is the massive oil leak from the head. the car requires 1 to 2 quarts of oil at every gasoline fillup. this could conceivably, if went unchecked cause engine failure and loss of vehicle control.*ak
403/01/1999
 Taken car in many times for engine checklight--cause #4 cylinder mis-firing or not-firing--light reset-problem keeps returning--cd playes/speakers replaced-cd player skipped frequently-speakers cracked--windshield replaced 10mos after car purchase--unidentified leak--passenger side from under dashboard--window seals replaced-leak continues--leak checked again-dealer claims to find no leak--problem continues. *ak
03/30/200011/01/1998
 Leaking head gasket. *ak
02/01/1999
 Not long after cars are bought the mounts crack and alow the engine to move to much causing car to jerk around, this seems to me to be a design flaw .
ENGINE AND ENGINE COOLING - ENGINE - GASOLINE
03/04/2002111/01/1999
 No summary listed for above vehicle. *ak
02/01/1999
 Had vehicle serviced for engine oil leak twice in same month - still leaked same day got back from dealership after second time. *ak
02/02/2000110/20/1998
 While parked with the ignition on vehicle caught on fire in the engine compartment. vehicle was totalled. exact cause of the fire unknown, but most likely due to a leak in the engine compartment that was ignited, a result of a defect. chrysler offered to cover the loan, but is not compensating for loss. *ak *ml
ENGINE AND ENGINE COOLING - EXHAUST SYSTEM
06/15/200361000
 Since owning this car i have had nothing but problems from 0 to 36,000 miles most were minor and were taken care of by the dealer (althoughi had to tell them what was wrong - they replaced the wrong parts the first time!). unfortunately, most of the problems occured after 36,000 miles were on the odometer and chrysler has not been too responsive to my requests for assistnace. i have been told by the dealer that my vehicle is out of warranty and that they would be happy to fix it but who wants to pay $75.00 so that a technician can learn to fix my car. in frustration, i have purchased a shop manual and have started to repair these problems myself. my sun roof needs a 10 cent plastic part which chrysler does not stock so in order to get it i need a new $500 sunroof mechanism! now, my transmission will not shift properly (in all gears) and i either need to rebuild the transmission, replace the clutch or the clutch cable. if you would like more informatoin on my saga please feel free to call me.
08/01/1999606/01/1999
 Driving while raining, vehicle makes loud noise, sometimes stalls completely or loses steering power. local dodge dealer informed, cannot replicate, states other neons with same problem
10/25/1999401/01/1999
 When the car is driven in wet weather, the exhaust will get extremely loud. the problem seems to be that water is getting up into the car somewhere. the noise is loud enough that it seems the muffler has fallen off. once you slow down in the car or stop the noise will cease as well. while the car is acting up it will also backgfire and sputter making a noise that is similar to sucking liquid through a straw. the car runs fine in dry weather. the car has been in for service 4 times for the same problem. it has also been looked at by the factory rep. both the service personel and the factory rep have no idea what the problem may be. they have already attempted several repairs including aligning the intermediate pipe. at the last repair attempt they placed a shield over the exhasut system. the only thing this accomplished was muffling the sound the car makes when it gets wet. as of now the car still has the same problem. *ak