Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
VISIBILITY - REARVIEW MIRRORS/DEVICES - EXTERIOR
230150204/01/20022302701634077Subject regarding outside rearview mirror glass replacement. *slc09/27/2002
230270109/21/20012303400625650Subject regarding outside rearview mirror glass replacement. *tt11/30/2001
VISIBILITY - SUN ROOF ASSEMBLY
23499911/12/19996089824Concerns with sunroof making a ratcheting type noise when opening or closing. *tt02/25/2000

Consumer Complaints


Fail datemilesoccurencesPurchase date
VISIBILITY - DEFROSTER/DEFOGGER SYSTEM
02/01/2000
 After two years of auto repair visits, i have come to find that there is a design flaw in the air induction system. every time it rains, the vehicle sucks air through the air intake and soaks the air filter. it gets so wet that you can literally ring it out. the water is then ingested by the engine, causing very loud noises along with shaking and vibrations of the vehicle. also eventually causing other major car trouble. nlm
101/25/1999
 Ventillation system of the vehicle does not contain an air circulation switch to shut off exterior air flow to prevent exterior exhaust and air from entering vehicle, resulting in nausea and headaches to consumer.
VISIBILITY - POWER WINDOW DEVICES AND CONTROLS
06/15/200361000
 Since owning this car i have had nothing but problems from 0 to 36,000 miles most were minor and were taken care of by the dealer (althoughi had to tell them what was wrong - they replaced the wrong parts the first time!). unfortunately, most of the problems occured after 36,000 miles were on the odometer and chrysler has not been too responsive to my requests for assistnace. i have been told by the dealer that my vehicle is out of warranty and that they would be happy to fix it but who wants to pay $75.00 so that a technician can learn to fix my car. in frustration, i have purchased a shop manual and have started to repair these problems myself. my sun roof needs a 10 cent plastic part which chrysler does not stock so in order to get it i need a new $500 sunroof mechanism! now, my transmission will not shift properly (in all gears) and i either need to rebuild the transmission, replace the clutch or the clutch cable. if you would like more informatoin on my saga please feel free to call me.
01/03/2003159000
 Consumer states that vehicle's engine light continue to stay on. dealer stated that vehicle needs a light sensor but parts are not available. please provide additional information. ts
VISIBILITY - REARVIEW MIRRORS/DEVICES - EXTERIOR
07/30/1999
 Car went through a car wash and passenger exterior mirror fell off. dealer contacted, and was not aware. repairwork not done. no warranty. problem still exists. provide further information. *ak
VISIBILITY - SUN ROOF ASSEMBLY
07/16/200459990205/07/2002
 I have a 1999 dodge neon. i bought the car in may 2002 at bruce campbell dodge in redford, michigan. my sunroof went out in september 2002. after arguing with the service manager, they replaced the switch (or the wires). i have the powertrain extended warranty (added care). the next occurence (may, 2004) was when i kept hearing noise in my driver wheel area. i took my care to bruce campbell to check 3 times, they said there was nothing wrong. after the 3rd time, i took it to birmingham chrysler and asked them to look at it and they told me the cylinder was cracked. i was grateful that my warranty covered that problem (i was without my car for 2 weeks). i still have a tremble in my steering wheel when i reach the speeds of 50 to 70 mph. i have purchased new wheels, rims, and have had my tires rotated and balanced in may, 2004, but i still have issues with the trembling. i'm told that the car is supposed to drive that way. i've had a '93 plymouth colt that drove better. my 3rd occurence is now my sunroof has went out again. i just spent $70.00 at birmingham chrysler to diagnosis that the wire are broken and it'll cost my around $1,000 to fix it. my warranty covers sunroofs for switch problems, but not wiring. i don't have money to be spending on repairs when i have 3 more years of paying car notes. the reason i bought this particular car was because of the sunroof. i have had 3 chrysler cars and no break from repair shops. i need suggestions. *ak thank you.
1
 While traveling 30 mph sun roof opened without any indication. sun roof hinges broke off, causing sun roof to blow out.*ak
09/09/19993000106/22/1999
 Sunroof. bought car new in 6/99; car has been in shop 8 times for problems in reference to sunroof. sunroof replaced two times since purchase of car; same problem again. sunroof is barely used and was just replaced in january, 2002. its been used approx 10 times and now the gears are stripped yet again. seems to be a problem with the mechanism for the closing of sunroof that causes gears to strip. *ak
VISIBILITY - WINDSHIELD
403/01/1999
 Taken car in many times for engine checklight--cause #4 cylinder mis-firing or not-firing--light reset-problem keeps returning--cd playes/speakers replaced-cd player skipped frequently-speakers cracked--windshield replaced 10mos after car purchase--unidentified leak--passenger side from under dashboard--window seals replaced-leak continues--leak checked again-dealer claims to find no leak--problem continues. *ak