Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
AIR BAGS - FRONTAL
99V043000DAIMLERCHRYSLER CORPORATIONfrom 11/15/1998 to 01/15/1999V (Vehicle)48804/05/1999MFRCHRYSLER GROUP LLC03/11/199903/17/1999
Defect SummaryVehicle description: passenger vehicles. some frontal (passenger side) air bags may not inflate properly.
Consequence SummaryIn the event of a crash, the passenger may not be adequately restrained, increasing the risk of personal injury.
Corrective SummaryDealers will replace the air bag module on the passenger side.
NotesOwner notification began april 5, 1999.owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chrysler at 1-800-992-1997. also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
AIR BAGS
08270009/29/20006092304Subject regarding non-deployed airbag handling procedures. *tt12/04/2000
AIR BAGS - ON-OFF SWITCH ASSEMBLY
08379911/12/1999081798C6089800Daimlerchrysler corporation is now offerinb airbag on / off switches for selected vehicles. *tt02/25/2000

Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
04/29/2012
 My daughter was driving down the highway in the passing lane. a white suv tried passing another car that was to her right. the suv misjudged and hit the rear right panel of my daughters neon sending her into the median where there are wire guard rails. she hit the guard rail on the drivers front left damaging the bumper, fender, wheel, rim steering rack and everything on the left front of the car. the air bag did not deploy. the state police filled a police report which states no fault of neon driver and the suv took off.
02/20/201299100
 My daughter hit ice on a bridge going about 40 -45 mph spun and struck the gaurdrail head on and while spinnig hit gaurdrail with frontend at least one or more times, the airbags did not deploy. the car was a total loss. this happened on 2/20/2012. she hit her jaw on the steering wheel, luckly there was no broken bone just very sore. the officer at the accident stated that we should contact a lawyer about this. the car belonged to my stepmother before my daughter, and she did not recieve any recall notices on this vehicle.
03/11/201175000
 Tl- the contact owns a 2000 dodge neon. the contact started the vehicle and the air bag warning indicator illuminated intermittently. the failure progressed over a period of time and became a permanent issue. in addition, the horn failed to operate during the same time of the air bag indicator malfunction. the vehicle was diagnosed by the contact who detected the steering wheel clock spring was faulty. the vehicle had not been repaired. the manufacturer was made aware of the defect. the approximate failure mileage was 75,000. kmj
03/11/201175000
 Tl-the contact owns a 2000 dodge neon. the contact started the ignition and the air bag warning indicator illuminated intermittently. the failure progressed over a period of time and became a permanent issue. in addition, the horn failed to operate during the same time of the air bag indicator malfunction. the vehicle was diagnosed by the contact who detected the steering wheel clock spring was faulty. the vehicle had not been repaired. the manufacturer was made aware of the defect. the approximate failure mileage was 75,000. js
11/29/201083116
 I was in an accident. going about 65 miles an hour.. i rear ended someone on the freeway. i had my cruise control at the time.. was a car and a half away. the car ahead of me stopped very suddenly i didn't have time to react when i hit him head on. my air bags did not deploy.
10/15/200344000
 Bought car from father in law, he bought the car new. he had no problems with it.soon after i bought from him in 2000(it was still new!),power windows quit working then started working again.cruise control went out, still dont work. front end crash 2003 may, 4783.45 in damage, air bag did not deploy at 40mph !!! i had car repaired by non chrysler garage as per advice of erie insurance co. erie wont cover because they say its chrysler's problem, chrysler says its my problem because work was done at non daimler chrysler garage and they were rude and hung up on me! erie told me to have diagnostic check done on it becuz in aug 03 the air bag lite started to come on and horn wont work. i had the check done and they said clockspring needs replaced. not erie or chrysler will fix.
08/15/200331
 No power to radio, lights, locks, sunroof. non working airbag mosule.
12/24/1999109/13/1999
 When sliding on ice i went into the ditch at approx 30 mph. the vehicle picked up speed during the slide. the ditch was steep but narrow. my front end hit the other side of the ditch causing $6000 front end damage. neither passenger or driver side air bag deployed! my seatbelt did not latch!! my wrists impacted the dash leaving my nailpolish on the stereo. my chest impacted the steering wheel. i could not lift my baby for a very long time...a year. i couldn't tie my 6 childrens shoes without pain for over two years. i still have moderate to severe pain attacks! i still do not have full function of my right wrist and typing this irritates it like crazy. my elbow was out of place. my ribs are now permanently out of place and there are injuries to my back and neck. my right side of my face goes numb and i suffer severe and frequent headaches. i am now severely depressed. i used to be an rn. i have a weight limit of 2-10 pounds with no consistent use of my right arm allowed. this is now over 4 years since my accident. nothing was done for me. i couldn't work and had to suffer the consequences of turning my car back into the dealer. i just paid the judgment from chrysler off this year. i am still upset to see so very many people still being injured and chrysler off free. i wish i had an attorney willing to sue their pants off for the life changes they have given me. i previously wore a seatbelt religiously. i'm 39 now and i promise i will never wear one again since being strangled with chrysler's belt. dealer did nothing to remedy. said they had no way to check these problems and found nothing wrong with the seatbelt. disgusting! this vehicle only had 4500 miles on it and i bought it brand new. this so call recall took place in april 1999. my purchase was september 1999. *jb
01/29/200454000105/20/2000
 I have a dodge neon 2000. on the morning of january 29, 2004, my airbag signal appeared with a ringing noise for a brief moment. later that day, the signal began to appear more often when turning my steering wheel. the following morning, i had the dealership to diagnose the problem. i was later informed 5 hours later it was the clockspring and it was not covered under the manufacture nor the extended warranty. the price to fix it would be $389. this is a ripoff. the reason consumers purchase automobiles with airbags is for the extra security. if there was a defect with the seat belts, there would be a recall. just like seat belts are design for protecting passengers from harm so is the airbags. thus, clocksprings should be recalled and not put on the expense of the consumer due to the manufacture not providing a more secure part especially when the consumer is still making payments. *ak
112/02/2002
 Consumer's vehicle rear ended another vehicle at 25 mph. the impact bent the hood and cracked the windshield. upon impact, none of the vehicles airbags deployed. *ak
07/22/2003600001
 When the engine is started air bag light comes on and stays on. when air bag light comes on horn and cruise control do not work. vehicle was taken to the dealer, who determined that a new clock spring was needed. *ak the consumer believes the manufacturer should be responsible for replacing the clockspring since it is a safety related defect. *nm
09/28/200381000107/17/2000
 Dual air bags did not deploy when the car collided with the guardrail head on at approximately 70 mph after loosing control of the vehicle caused by bad weather. vehicle spinned hitting the guardrail two more times, passenger side and rear of vehicle. insurance company said that the vehicle is a total loss. chrysler corporation was notified and are looking into it, they requested location of the vehicle so they could look at it. accident caused injuries to driver and to passenger. *la
05/01/2003
 While driving at 30 mph vehicle was involved in a head on collision, airbags did not deploy. *ak
01/01/200070005/20/1999
 The horn only works occasionally. was told it is a manufacturer's defect with the airbag by our mechanic. the airbag may not work in an accident. i never know when my horn will work to communicate with other drivers.*ak
06/04/2003103/01/2000
 While traveling at 30 to 35 mph, another vehicle suddenly pulled out in front of the consumer's vehicle and caused an accident. the consumer's vehicle was totaled, and none of the airbags deployed. *ak *scc *jb
01/09/2003104/01/2001
 I was involved in a crash on jan 9 2003. a sation wagon took a left turn infront of me.i was driving at about 40 miles per hour with traffic. we collided.my 2000 dodge neon collided with the tire -rear passenger quarter of his staion wagon. both cars are a total loss. my issue is my airbags did not deploy. i was wearing my seat belt. i feel at 40 miles per hour ,damaging eonough of my front end that both front quaters buckled ,that the bag should of deployed.
1
 While driving at 60 mph vehicle was in an accident. vehicle folded and the bottom separated from vehicle, but none of the air bags deployed upon impact. ts
1
 The air bags failed to deploy when the vehicle was involved in an accident which caused the vehicle to rollover 3 times, the engine did not shut off due to a faulty resistor, the consumer sustained a crushed t-6 vertabrae. nlm
11/05/1999206/01/1999
 No summary listed for above vehicle. *ak
AIR BAGS - FRONTAL
08/31/2006101/05/2006
 Dt*: the contact stated while driving 35 mph on neighborhood roads the vehicle crashed. the air bags did not deploy and the contact was injured. the police department was present at the scene and a police report was processed. the fire department was also present on the scene but a family member evacuated the contact to the nearest hospital. the seat belt did not restrain the contact. upon the impact, the contact's head hit the steering wheel. the vehicle has not been taken to any dealership.
02/19/2006114000111/01/2003
 Dt*: the contact stated while driving 40 mph hitting a patch of ice, the vehicle fish tailed, hit a tree, flipped on it's top and the frontal airbags did not deploy. this occurred without any prior warning and a police report was filed at the scene. the occupant was wearing a seat belt and received minor injuries. the vehicle was towed to a tow yard. the dealership and manufacturer were not alerted.
11/18/2005113000109/10/2005
 My 16 year old daughter was driving her 2000 dodge neon, lost control and rolled a minimum of four times. neither of the front air bags deployed, and it's a miracle any one survived. the car is totaled and no one can justify why the air bags did not deploy. *jb
05/24/200563000103/25/2001
 Dt: when the consumer attempted to changed lanes, she lost control of the her vehicle and crashed into a bridge structure. the air bags did not deploy. *ak *jb
12/04/200476250106/19/2002
 The word airbag stayed red. my local mechanic said the air bag would not deploy in a crash. he did not attempt to repair. as rain water is leaking into the trunk and from there into the floor of the back seat i wondered if the water seeped into the circuitry. i did not have time to bring to the dealer yet - but the air bag deployed for no reason while i was driving. *ak
07/01/20042
 Problems with air bag warning light on dodge neon 2000. *mr the light was intermittent and would beep everytime the consumer would make a turn. recall# 99v043000. *sc the tie rods had to be replaced. when the consumer turned the air condition on, the vehicle felt as though it was going to cut off. *jb
12/19/2003710001
 Vehicle was involved in a frontal collision while driving at 45 mph. upon impact, both frontal air bags did not deploy. consumer sustained serious neck/back and hip injuries. *ak
07/13/2003303/16/2000
 While driving at 65 mph on the freeway my left rear tire blew out spinning me out of control. i hit a road side sign (one leg of the sign 12 x 24 post) on the left front quarter panel, continuing down over a small incline and coming to rest a few yards away. my seat belt failed to retract, air bags failed to deploy and the seat failed to keep me in an upright position. all this failures resulting in my being throwing around inside the car.*ak
 Consumer stated while traveling 37-40 mph and as a result of a three car crash, vehicle ran into a wall, and air bags did not deploy. *ak
 The drivers air bag didn't deploy when the vehicle was involved in a frontal collision. *nlm
11/13/2002
 While driving consumer slammed on brakes to avoid a collision. brakes locked up and car slid approximately 15-20 feet down a hill. vehicle then collided in the rear with an suv. both the driver and passenger air bags did not deploy. ts
10/10/2002
 Consumer states that the vehicle was involved in a frontal collision of 40mph and neither air bag deployed. dealer notified. please provide further information. ts
08/30/2002
 Consumer's vehicle collided with another car from rear at approximately 40mph. upon impact, both driver and passenger air bags did not deploy.*ak
08/02/200212
 When applying the brakes, the vehicle will start to pulsate at any speed. also, extended stopping distance. contacted dealer. *ak the consumer states the following as problems occured: the passenger air bag, throttle blade icing, defective rotors, charging system over charging-no trouble codes; 3 battery replacements(defective per mechanic), many gas tank repairs/replacements(would not take gas without clicking and ticking/filler tank/gas tank), warning brake light and buzzer chimes when brake is applied also with the gas pedal when applied (due to defective rotors and lack of brake fluid, transmission problem-grinding noise/won't go in reverse, brake noise in rear tire/brake booster replace per recall-needs rotors & pads in front, a/c blows warm air-compessor clutch wouldn't engage(found broken wire), problem with the voltage regulator, and noise in the power steering. *scc
05/22/19991
 Consumer is stating that her daughter, lora beth, was involved in a head on collision and killed. she was driving at 35-40 mph. she was wearing a safety belt, and the airbag deployed. she was sitting at least 10 inches from the steering wheel, and was 5 feet 7 inches tall. parents believe the deploying force of the airbag may have killed her. the neon?s design dips in the front and if a driver slams on the brake it would dip even more, this might delay the air bag deployment. *yd
06/21/2002301/01/2000
 Abs failed ,front brakes locked rear brakes failed, airbags did not deploy, seat belt did not lock during collision. *ak
06/06/2002
 Another driver at 30 to 35 mph, hit consumer mid-front section, and none of the airbags deployed.*ak
04/14/2002212/20/1999
 Vehicle was in a full frontal collision while going approximately 25-30mph. airbag did not deploy, causing an injury. manufacturer was notified and stated vehicle did not meet criteria for airbag to deploy. vehicle is totaled. *ak driver sustained major injuries, passenger sustained minor injuries. *slc
04/16/2002
 While driving at 35-45 mph consumer flipped vehicle over several, times but none of the air bags deployed. contacted dealer, and the dealer was not willing to do anything.*ak
11/18/20011
 Vehicle was going 35mph on dry road. front air bags did not deploy upon impact consumer's vehicle hit two vehicles, but only one head on. front airbags on both sides did not deploy. dealer and manufacturer were notified but the vehicle was totaled. the consumer's nose was severed from the steering wheel due to the air bag not deploying. *ak consumer states r/r seat belt retractor button on belt was broken and installed, also left front seat belt was replaced, and sun roof molding was loose and falls on consumer?s head. *yd
03/19/2002
 When vehicle was hit head-on air bags did not deploy.*ak
02/27/20020
 While driving about 35 mph and when applying brakes lost control of vehicle and crashed into guardrails. upon impact, air bags did not deploy. dealer was not contacted. please provide more information.*ak
03/11/2002
 Consumer was traveling at 40 mph when another vehicle struck consumer's vehicle on left front side. upon impact, air bags failed to deploy. please provide any further information.*ak
03/09/2002205/01/2001
 Both airbags failed upon vehicle rear-ending a larger vehicle. *ak
01/30/20010
 While traveling at 35 to 40 mph, another vehicle traveling at the same speed hit driver's vehicle head on. upon impact, none of the airbags deployed. please provide any further information. *ak
 Vehicle was involved in a 65 mph frontal collision in which air bags did not deploy. cause unknown. please give any further details. *ak
09/12/2000203/01/2000
 During a front end crash at 30 mph, the air bags and seat belts did not function, causing the driver to suffer head trauma after striking the steering wheel.*ak
 Vehicle was involved in a 45 mph frontal collision in which driver's and passenger's air bags did not deploy, cause has not been determined. please give any further details. *ak
06/03/2001
 Consumer ran into a ditch, hit a sign and airbags didn't deploy. vehicle cannot be driven. dealer has to inspect vehicle to find the error. airbag wasn't on, and fuse wasn't blown. *ak
 Vehicle was involved in a 45 mph frontal collision in which driver's and passenger's air bags did not deploy. please give any further details.*ak
12/10/2000
 There was a loud rattle in passenger's air bag area that dealer said could not be fixed.*ak
04/07/2001
 Front crash at 45 mph, neither airbag deployed. *ak
03/09/20010
 Consumer was traveling 35mph on a side street and vehicle in front of him suddenly stopped, and hit him from the back. upon impact, dual airbags didn't deploy. *ak
03/26/2001
 Consumer had a head-on collision at about 30-35 mph and front bumper was crushed in, but air bags did not deploy. contacted dealer, and dealer was not willing to do anything. *ak
03/01/2001103/01/2000
 While driving through shopping center at about 25 mph tried to make left turn down lane the steering wheel locked in mid turn and my son looked down to see why wheel locked and slammed head on into a concrete light post, causing over $4000.00 in damage to the car. also the airbag did not deploy during a head on inpact
12/15/2000108/22/2000
 Consumer was braking as normal but vehicle was racing, and did not stop in time, causing a rear end accident. accelerator did not go down. *ak air bags didn't deployed during accident. *yh
12/10/2000206/01/1999
 Seat belt did not work ( retract) during a frontal car accident. in addition, the air bags did not open either. the car accident was a severe accident. *ak
11/21/2000107/01/2000
 Vehicle was involved in rear end collision, which forced consumer vehicle into another vehicle in front. at an impact of 40-45 mp both air bags did not deploy. vehicle was considered totaled by insurance company. also, driver's seat collapsed backward. dealer and manufacturer were not notified at this time. *ak the manufacturer was not helpful in finding the cause for air bag not deploying during accident. *yh
08/21/2000104/09/2000
 Consumer was involved in accident and airbags experienced no deployment, consumer had numerous injuries. *slc
08/31/2000
 Airbag light stays on and horn is inoperative. also, air bag may deploy unexpectedly or won't deploy in event of a crash. parts are not available.*ak
09/23/2000
 While driving at approximately 55 mph vehicle in front stopped suddenly, causing consumer to rearend the other vehicle. upon impact, dual airbags did not deploy, causing injuries in face/arms and neck. vehicle possibly was totaled. *ak
 While driving at 60 mph vehicle struck another vehicle in the rear, and seat belts did not restrain, and air bags did not deploy. dealer has been contacted.*ak
 While traveling at 40 mph and as a result of an accident air bags did not deploy. please provide further information. *ak
 In a front end collision at 45 mph vehicle was totaled, and air bags did not deploy. dealer has been contacted.
05/19/2000206/01/1999
 The driver and passenger airbags did not deploy in a head on collision at approx 30mph. *ak
05/09/2000
 Consumer was traveling 40-50mph and another vehicle pulled out in front & severely damaged consumer's vehicle front end. also, upon impact, front air bags didn't deploy. *ak
 Consumer was involved in 30 mph frontal collision in which the driver's and passenger's air bags did not deploy. please give any further details. *ak
09/20/1999
 When vehicle was involved in a head on collision, traveling 30-35 mph, there was no deployment of driver's side or passenger's side air bags. vehicle was totalled in the crash. report given father, charles wise. *ak
08/27/1999
 Vehicle was involved in a frontal collision at 65mph. upon impact, the airbags did not deploy, and the restraints did not retract, resulting in minor injuries. the manufacturer has been notified. *ak
AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE
12/23/2004203/15/2000
 Parking my 2000 dodge neon off an ashphalt road onto gravel drive way. i was parking at normal safe speed, as i put the car into park my air bag light came on, and the car shut off. now the horn will not blow, and steering is tighter than normal. i called the dealership where i purchased the car, and they told me it sounded like the clock spring, and was not hazadarous to drive. i noticed there is a recall on another model of dodge van for the same part, why isn't there been one for neon? why is this not considered a safety hazaroud? now if i have to pay out of pockect expense to repair this spring before i can even get this inspected due to the horn not properly working. *ak
AIR BAGS - SIDE/WINDOW
07/29/2002
 A crack on passenger side dashboard where air bags will come out if deployed.afraid that air bag will deploy without vehicle being in an accident.*ak
 When driving at 20 mph consumer was involved in a frontal impact in which neither driver's side nor passenger's side air bags deployed. also, there was damage to front end. consumer has contacted dealer. please provide any further details.*ak