Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| 090600 | 03/10/2000 | 610630 | Subject pertains to changes to the timing belt tensioner components. *tt | 05/09/2000 | |
| 180100 | 02/04/2000 | 609988 | Subject regarding misdiagnosed leak detection pump systems with diagnostic trouble codes p1494, p0442 p0455, or p0456. *tt | 04/12/2000 | |
| 090899 | 09/17/1999 | 090598 | 607916 | Technical service bulletin regarding multi-layer steel (mls) head gasket installation procedures. *tt | 10/18/1999 |
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE | |||||
| 1801701A | 12/07/2001 | 1801701 | 628330 | Some vehicles may exhibit engine idle undershoot/performance. *tt | 03/07/2002 |
| 1801701 | 07/20/2001 | 620928 | On some vehicles, the engine may undershoot the normal idle speed when braking the vehicle to a stop with the clutch depress and / or exhibit engine roughness immediately after manually switching the a/c system off. *tt | 09/04/2001 | |
| 1801900 | 10/06/2000 | 618865 | Some vehicles may exhibit high altitude engine hesitation from a standing start, high load bump / surge, engine buck bobble or bounce and shake, light load surge and / or heavy load surge. *tt | 05/03/2001 | |
| 090199A | 05/21/1999 | 090199 | 606732 | Experiencing a shake in the steering wheel and / or seat at idle. *tt | 09/01/1999 |
| 090199 | 03/19/1999 | 604704 | Concerns with shaking in steering wheel and / or seat at idle. *tt | 05/10/1999 | |
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM | |||||
| 8331/8332 | 09/01/1999 | 608113 | Emisions recall 8331/8332 regarding excess hydrocarbons. *tt | 10/03/2000 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||
| 06/02/2008 | 1 | ||
| I bought a used car from jd byrider of reading pa ,i was told the car was safety inspected and the stickers are on vehicle, come to find out from my own mechanic the car was not safety inspected proper because there was alot of things found defective on it like rotors were warped brake pad fell apart drums no good broken bolts to oil pan and rear main seal broke car vibrates when at a right light and who ever did the inspection didn't do it the way he was supposed to which i think would have caused a major accident. *tr | |||
| 02/26/2008 | 108220 | 2 | 02/08/2008 |
| When you drive the car acts like it has a bad spark plug but wen you check one is full of oil its shuts off when it does that and it takes a minute to start back up. *tr | |||
| 02/24/2007 | 59150 | 1 | |
| Tl* the contact owns a 2000 dodge neon. while having the tires replaced,the mechanic determined there was a head gasket leak. the dealer | |||
| 11/30/2005 | 1 | 03/06/2004 | |
| The car idles very high and then accelerates to higher speeds without touching the accelerator pedal. there is a high acceleration boosts and spurts when first accelerating from a stopped position, causing car to lunge forward at high speeds. the car refuses to start when not used daily, such as a problem with the starter or the alternator, but no problems have been found with either parts upon inspections by a mechanic. front axles pop when turning. key is hard to disengage or remove from the ignition. brakes are constantly squealing and wear every 3-6 months regardless f how the car is driven. though it may or not be a problem for some, the fold down seats in the rear seat do not have a disengage lever from the trunk. over-head dome light does not function properly and has faulty wiring, so that even though all doors are closed the dome light never shuts off. there is constantly a fuse light that flashes in my dash, though all fuses have been checked numerous times and all are in perfect working order, though they have been replaced, the warning light still flashes. the utility outlet/cigarette lighter outlet doesn't and has not ever worked since the car was bought in 2004. fuses have been replaced multiple times, but the problem still has not been fixed. water leaks in from rain or windshield wipers causing musty odor in the car. car constantly over-heats during travel over 35-40 miles and leaks anti-freeze, though no leaks or pin holes of any kind could be found. trunk sticks making it hard to open or disengage, caused key to be broken off inside the trunk lock. *jb | |||
| 09/02/2004 | 66841 | 1 | |
| The cam sensor leaked oil. the head gasket also leaked oil. the consumer took the vehicle to the dealer and was told that the vehicle was having a leaking problem. *ak *nm | |||
| 07/29/2004 | 31000 | 1 | |
| While driving 25 mph vehicle stalled. consumer pulled over and restarted the vehicle. dealership was notified, but did not resolve the problem. *ak | |||
| 04/15/2003 | 1 | ||
| Consumer states that while driving at any speed and with no warning the vehicle will shut off, causing consumer to pull over, and it will be hard to get the vehicle back started.dealer notified. *ak | |||
| 03/05/2003 | 1 | ||
| The vehicle over heated and leaked oil.*jb | |||
| ENGINE AND ENGINE COOLING - COOLING SYSTEM | |||
| 02/11/2003 | 35000 | 1 | |
| I have a 2000 dodge neon i bought at 32,000miles. started over heating at 34,000mi. only on really hot days. now at 56,000 miles over heats all the time. can't drive it. found out it is a blown head gasket. dealer estimates $2500 repair. (single mom, can't afford it) found out through research and mechanics that neons are prone to blown head gaskets between 30 to 60 thousand miles. mechanic explained that the gaskets chemical compounds within the metals are not compatible. but they are no longer useing those gaskets and have replaced them with new ones that are compatible. i was informed that once replaced they have not seen any reoccuring problems. this leaves me wondering why the gaskets have not been recalled. thank you brandi | |||
| 09/27/2002 | 1 | 03/01/2001 | |
| Ts | |||
| ENGINE AND ENGINE COOLING - COOLING SYSTEM - RADIATOR ASSEMBLY | |||
| 06/18/2005 | 71000 | 2 | 08/27/2003 |
| Dt: broke down on the side of the road and had the vehicle towed to the dealership. they said the radiator separated from the engine, and transmission leaked into the engine. had two different compartments flush and radiator replaced.*ak | |||
| 11/16/2004 | 1 | ||
| While driving 45 mph vehicle stalled. vehicle was leaking fluid. consumer could not restart vehicle, and had it towed to dealer for inspection. mechanic determined that the radiator was cracked and needed to be replaced. *ak | |||
| 09/24/2004 | 56875 | 2 | |
| While driving fluid leaked out of the radiator. after having t he vehicle towed it was discovered that radiator was defective. mechanic stated this problem occurred often.*ak | |||
| 01/14/2004 | 84800 | 1 | |
| Trans died in middle of road. dealer claims i need a new radiator to repair. now i read here that this seems to be re occurring. also, mechanic from another dealer i called indicated that this was the third he has seen in the past 2 weeks. this will cost me $ 500 for radiator replacement. please help ! *cb | |||
| 02/27/2002 | 0 | ||
| Consumer had noticed a pin hole on radiator water hose which had to be replaced. dealer could not determibe how it was caused. please provide more information. *ak | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 02/19/2006 | 5 | 05/08/2001 | |
| Make: dodge model: neon type: passenger car year: 2000 summary: as noted in other complaints, with any heavy rainfall, the floor in the back seats fills with water (up to an inch or more). appears to be entering through the trunk area, as the spare tire well also fills with water. using sponges and a shopvac to soak up the water and then leaving windows open to dry it out is my only remedy to the moisture and odor. this has been occurring since the vehicle was purchased in 2001. the dealer is of no help because (mercifully for others) that deal went bankrupt a year after purchase. i have a litany of other concerns with the 2000 neon. i've had to replace the engine (chrysler refused to honor warranty - partly a problem with records as the dealership of purchase/initial maintenance has gone out of business), each time i start the car, the fuse warning light comes on, though all fuses have been checked and look ok. an electrical harness has failed and as a result i have no functioning interior dome lights or exterior backup lights. repeated efforts by several repair facilities to locate the correct harness have failed. vehicle has under 72,000 miles of relatively easy city driving (commute to workplace) or divided highway driving), yet most front and rear suspension system components have failed and been replaced (all struts, sway bars, etc). transmission fluid hose or connector failed on feb 19, 2006, resulting in sudden and complete loss of fluid. *nm | |||
| 09/21/2005 | 60000 | 1 | 06/25/2005 |
| I bought the vehicle 2 months ago. since then i have put $750 into repairs and have estimates for $1000 more worth of repairs. the manufacturers problems included a rear main oil seal leak, an oil pan gasket leak, and a distributor switch leak. there was also a bent wheel, damaged tire, and bad starter. the dealer (dick morris chevrolet) will do nothing to fix it. *jb | |||
| 06/23/2004 | 34000 | 1 | |
| While driving 50 mph engine stalled. as a result, vehicle had to be towed to the nearest dealership. *ak | |||
| 10/18/2004 | 60000 | 1 | 02/01/2004 |
| The head gasket leaked oil onto the ground. *jb *sc | |||
| 01/13/2004 | 1 | 06/15/1999 | |
| Couple issues, faulty repair done to my car for an antifreeze leak, dealer repaired thermostat and car still leaked. another dealer told me that source of leak was the head gasket, known issue with these vehicles, currently a class suit out on it.*ak | |||
| 09/14/2003 | 24000 | 2 | |
| The vehicle has had the head gasket replaced on this vehicle once. the repair was done when the vehicle only had 24000 miles on it. the vehicle is now in need of pistons, that are broken in the engine. the manufacturer and the dealer are aware of the problem. *ph | |||
| 7900 | 2 | ||
| Three motor mounts broke and the engine fell. this accrued twice, second time caused a lot of damage to engine and other components. cause unknown.*ak | |||
| 06/24/2003 | 1 | ||
| While traveling on the highway check engine light appeared on the dashboard, causing the vehicle to shut down. *ak | |||
| 06/19/2003 | 1 | ||
| While traveling on the highway check engine light appeared on the dashboard. *ak | |||
| 03/27/2003 | 32000 | 15 | 03/19/2003 |
| Extremely low engine idle when stopped. engine sometimes dies. vehicle was still under warranty. this is common for this vehicle and test showed all systems operating within specifications.*ak | |||
| 04/08/2003 | 98376 | 08/25/1999 | |
| I took our 2000 neon (that i've had since late summer/early fall of 1999) to get an oil change and the mechanic said it looked like we had an oil leak. after further checking, he informed me that the head gasket was leaking and needed to be replaced. he told me it would cost approximately $1200. i am in the process now of calling other garages for quotes. a co-worker told me she had the same problem with her neon and the dealer covered most of the cost since this is an on-going problem with neons. please let me know any information you have on this on-going head gasket problem. i don't remember exact day in april i took it to the shop. records are at home. if you need exact date, i can find that. thank you for your help. *nlm | |||
| 04/09/2003 | |||
| While driving the vehicle stalled. the dealer inspected the vehicle but could not duplicate or correct the problem. *nlm | |||
| 02/22/2003 | 1 | 11/26/1999 | |
| On the dodge neon, when doing only maint for oil changes the drain plug will eventually have the shavings of the threads from the inside and would have to repair at a high cost, since this is not covered under the warranty.*jb | |||
| 02/03/2003 | 04/09/2000 | ||
| 2000 dodge neon i had this dodge neon for 3 years now ; i found out the other day that i have to replace my head gasket, fuel pump and timing belt. i know i should not have to replace these items so soon. i took my car to another mechanic and they told me the same exact thing. i am truly upset about this. | |||
| 1 | 12/10/1999 | ||
| The oil was leaking from oil pan due to oil pan gasket failure. *yh | |||
| 06/08/2002 | 1 | 05/01/2099 | |
| Head gasket failure at 60000 service tech claims a large portion of the same vehicles are coming in with the same problem. he warned me of this even before he pulled the car in. this shop does not do head gasket service, so he had nothing to gain by pointing that out to me. *aki | |||
| 1 | 02/01/2000 | ||
| Head gasket is leaking coolant onto engine. dealer has inspected vehicle.*ak*yh | |||
| 10/20/2000 | 2 | 03/01/1999 | |
| The complaints that i have for the air bags, seat belts and brakes the same problems occured during another accident on january 16, 2001. during both accidents i was pressing on my brakes and it seemed as if the car would not stop. at the time of impact the seat belts did not catch and the air bags did not deploy. the accident that occured on january 16, 2001, because the seat belt did not catch and the air bag did not deploy i was injured when my head impacted the windshield. i informed the dodge corporation of the problems and all i was told is that there is not a recall on my car. i noticed that the headgaskets began leaking approximately a month ago, i contacted the dealership about a week ago and was told it would take about $700.00 in repairs. i called several other garages for quotes on the repairs and the first thing out of the mechanics mouth was i should take it back to the dealership that there was a recall on the headgaskets. i called the dealership back and was told it did not apply to my car since mine was susposed to be a 2000 model. but since them i have found out that my car was actually manufactured in january 1999. any help that you can give me concerning my car would be greatly appreciated. thank you. *ak | |||
| 07/01/2000 | |||
| My neon started making a noise--knocking noise in the pistons at around 5800 mi.contacted chrysler about the problem.a representative from chrysler told me that the noise was normal for those type of cars.you can hear the noise when it's warm out from aprox. 10ft away--this is wrong for a new car.i could have bought a clunker-to have this noise.what do i do?please e mail me &let me know..thank you! | |||
| 1 | |||
| The air bags failed to deploy when the vehicle was involved in an accident which caused the vehicle to rollover 3 times, the engine did not shut off due to a faulty resistor, the consumer sustained a crushed t-6 vertabrae. nlm | |||
| 11/06/2000 | |||
| Defective motor mounts broke at 6,000 miles of wear. dealer notified, and made repairs. please feel free to provide any further on this matter.*ak | |||
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE | |||
| 11/28/2005 | 86000 | 1 | 08/10/2001 |
| Head gasket blown. large oil/fuel leaks and/or contamination throughout engine compartment, including captured in motor-mount bay acting as a resevoir dam. *nm google alone demonstrates some 111,000 reported neon head-gasket items with a majority percentage sampled showing as problems with the head-gasket! please help! not only is this an expensive item ($450) to replace, but it is a critical safety issue! | |||
| 03/07/2002 | 1 | 01/01/2002 | |
| Head gasket failure due to unknown manufacture defect. dt | |||
| I am having a problem with the service center. they removed a part from my car and told me it was broken when it wasn't. then they are trying to charge me for it. they said another part was broken, but they broke it. they are committing fraud. i don't want to pay them for damage they did to my vehicle. mr | |||
| 08/15/2001 | |||
| Engine knockis in morning when starting up vehicle. contacted dealer, and dealer replaced compressor for air conditioner, and rebuilt transmission. but, problem has not been remedied. *ak | |||
| 09/30/2001 | |||
| There is a loud knocking noise in engine at 55 mph only, vehicle taken to dealer 4 times, could not find a problem. at 5th visit to dealer, consumer was told that knocking sound was normal. *ak | |||
| 03/23/2001 | 3 | 02/01/2001 | |
| This car is a lemon!!! i've been to the dealer to get it fixed over 4 times and it again is overheating. help me!*ak | |||
| 08/21/2000 | 2 | ||
| The vehicle experiences intermittent power surges (loss of power) when driving over 50 mph upon acceleration. nlm | |||
| 01/31/2001 | 1 | ||
| The vehicle experiences excessive engine vibration at idle, the dealer tested other neon's and stated that they all vibrate, possible design flaw. nlm | |||
| 1 | |||
| There is a squeaking noise present while driving vehicle. dealer says it's due to brake pads and rotors.*ak horn is out. the vehicle run hard and is loud. the front end is low when coming out on into a driveway. *yh | |||
| 08/01/1999 | |||
| The car has a manual transaxel. it jerks when shifting and when releasing foot from gas and return when driving in all gears. acts like incorrect fuel/air mixture. dealer claims this is normal. it is elusive but not normal. it could prove dangerous merging onto freeway. | |||
| 12/12/1999 | 1 | ||
| Interior trunk lock wasn't operable. consumer went to open the trunk and lock wouldn't unlock/ cigerette lighter and cd player failed. consumer took vehicle to the dealership. mechanic told her that they couldn't duplicate the problems. *ak seat belt malfunctions. door light and dome light stays on alarm system malfunctons continuously. power windows malfunctions. cruise control failed. the vehicle stalled on the road. vehicle alignment problems while using brakes. *yh | |||
| 04/04/1999 | 5 | ||
| Vehicle has been experiencing intermittent stalling while accelerating from a stop position. also, power steering pump makes unnecessary noise. dealer notified, replaced power steering pump once, but problem is reoccurring.*ak *ml | |||
| 10/16/1999 | 1 | 06/01/1999 | |
| Car was running, but parked. engine caught fire, burning completely the front of the vehicle. my son escaped, the flames engulfed the engine, both the fire department and the police department were at the scene. he luckily was able to get out of the car. the front of the car was burned beyond recognition. | |||
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE - BELTS AND ASSOCIATED PULLEYS | |||
| 12/01/2001 | 4 | 04/14/2001 | |
| Consumer had problems with intermittent engine stalling. while driving the vehicle on the highway at 70 mph vehicle lost total power which left the driver with no power steering or brakes. dealer was contacted, and vehicle was taken into the shop, but the dealer was not able to find anything.*ak | |||
| 09/06/2000 | 1 | ||
| While driving 30mph steering wheel became stuck. was not able to steer & maintain control of vehicle. put on hazards. managed to stop vehicle & then had pushed vehicle to nearby mechanic. was informed that serpentine belt had broken due to being defective.*ak | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM | |||
| 03/23/2001 | 1 | 09/01/2000 | |
| On april 23, 2001, i was driving from cape cod to my home in campton, nh. the emissions control warning light came on and as i was pulling into the right lane to find an exit the car began losing power. as i approached exit 38, on interstate 93n, smoke started coming out of exhaust and by the time i reached the end of the exit the car stalled which was good because my brakes went all the way to the floor. when the car stalled the interior began filling with black smoke and i grabbed my dog by the collar and evacuated the car. seconds after, the car burst into flames which shot out from under the hood. by the time the fire trucks arrived the car was burned beyond repair, including all my personal belongings inside the car.*ak | |||
| 05/16/2000 | |||
| While pulling out of driveway or at a stop and about to proceed vehicle stalled unexpectedly which could have caused a crash. went to arbitration board in which chrysler stated that it was the caharacteristic of vehcle because of emission standards. please provide further information. *ak | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL | |||
| 01/24/2006 | 75000 | 8 | 01/24/2006 |
| Water leaking in brake power booster cause brakes to freeze in cold; brake valves needed to be replaced; front wheel bearings needed to be replaced; abs system disconnect- not working properly - controller given off error code - possible need to be replace; all brake system lights on in car - no diagnosis for problem; rattling noise in dash board; high humming noise under car when drive - unable to hear radio between rattling & humming noises; ac work but no heat; when driving wheels sometimes feel like they are going to fall off; recently found out car failed nys emission test on date of purchase; i filed complaint with better business bureau regarding dealer where i brought car from - they have failed to respond. *jb | |||
| 07/25/2003 | 70830 | 1 | 11/01/1999 |
| Consumer stated the vehicle failed emissions due to obd test failure. *ak *ph | |||