Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| SUSPENSION | ||||||||||||||||
| 08E033000 | FEDERAL-MOGUL CHASSIS PRODUCTS | E (Equipment) | 6903 | 05/22/2008 | MFR | CHRYSLER GROUP LLC | 04/14/2008 | 04/17/2008 | ||||||||
| Defect Summary | Federal mogul is recalling 6,903 aftermarket ball joint assemblies shipped between november 9, 2007 and march 26, 2008, which may have been packaged with incorrect nuts. the part numbers packaged with incorrect nuts are: k7147, k7329, k8683, and 104353. these parts were made for use on the various vehicles listed above. | |||||||||||||||
| Consequence Summary | The nuts included in the packaging for these ball joint assemblies are missing the intended prevailing torque (self-locking) feature. if the incorrect nut was to become loose, the joining members may loosen leading to a separation of the ball joint. this may result in loss of vehicle control, possibly resulting in a vehicle crash. | |||||||||||||||
| Corrective Summary | Federal mogul will notify owners and replace the parts free of charge. the recall began on may 22, 2008. owners can contact federal mogul at 877-489-6659. | |||||||||||||||
| Notes | This recall only pertains to aftermarket ball joint assemblies and has no relation to any original equipment installed on vehicles manufactured by the vehicle manufacturers.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov. | |||||||||||||||
| SUSPENSION - FRONT - CONTROL ARM - LOWER ARM | ||||||||||||||||
| 99V114000 | DAIMLERCHRYSLER CORPORATION | from 11/15/1998 to 01/31/1999 | V (Vehicle) | 744 | 05/31/1999 | MFR | CHRYSLER GROUP LLC | 05/06/1999 | 05/12/1999 | |||||||
| Defect Summary | Vehicle description: passenger vehicles. the front suspension lower control arms may have been inadequately welded between the pivot tube and the arm. | |||||||||||||||
| Consequence Summary | This inadequate welding could allow the tube to separate from the arm, resulting in a loss of vehicle control. | |||||||||||||||
| Corrective Summary | Dealers will replace the lower control arm. | |||||||||||||||
| Notes | Owner notification began may 31,1999.owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chrysler at 1-800-992-1997. also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SUSPENSION - REAR | |||||
| 020499 | 06/04/1999 | 606112 | Subject regarding stabilizer bar link bolt service information. *tt | 08/09/1999 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| SUSPENSION | ||||||
| RQ99010 | CHRYSLER GROUP LLC | 06/01/1999 | 02/05/2001 | CONTROL ARM WELDS | 99V114000 | |
| The welds between the pivot tube and the front suspension control arms can be inadequately welded, allowing the tube to separate from the control arm. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 12/14/2012 | 1 | ||
| I have been told that this sub-frame is completely rusted. has there been a re-call on the 2000 dodge neon? *tr | |||
| 12/14/2012 | |||
| I have been told that this sub-frame is completely rusted. has there been a re-call on the 2000 dodge neon? | |||
| 10/17/2012 | 172000 | 1 | |
| Severe corrosion caused a weakness in the suspension cradle/ engine cradle that resulted in the front suspension control arm to break away from its mounting to the suspension crossmember/ cradle. the control arm and all associated components seemed to be in acceptable condition and did not exhibit any failures. the failure was severe enough that the drive axle was pulled out of the transmission. the vehicle was completely undriveable. i was extremely lucky to have had the failure at a very low speed while turning into a driveway. the same failure at posted speed (45mph at the time) would have resulted in total loss of control and likely severe crash. *tr | |||
| 10/17/2012 | 172000 | ||
| Severe corrosion caused a weakness in the suspension cradle/ engine cradle that resulted in the front suspension control arm to break away from its mounting to the suspension crossmember/ cradle. the control arm and all associated components seemed to be in acceptable condition and did not exhibit any failures. the failure was severe enough that the drive axle was pulled out of the transmission. the vehicle was completely undriveable. i was extremely lucky to have had the failure at a very low speed while turning into a driveway. the same failure at posted speed (45mph at the time) would have resulted in total loss of control and likely severe crash. | |||
| 02/19/2006 | 5 | 05/08/2001 | |
| Make: dodge model: neon type: passenger car year: 2000 summary: as noted in other complaints, with any heavy rainfall, the floor in the back seats fills with water (up to an inch or more). appears to be entering through the trunk area, as the spare tire well also fills with water. using sponges and a shopvac to soak up the water and then leaving windows open to dry it out is my only remedy to the moisture and odor. this has been occurring since the vehicle was purchased in 2001. the dealer is of no help because (mercifully for others) that deal went bankrupt a year after purchase. i have a litany of other concerns with the 2000 neon. i've had to replace the engine (chrysler refused to honor warranty - partly a problem with records as the dealership of purchase/initial maintenance has gone out of business), each time i start the car, the fuse warning light comes on, though all fuses have been checked and look ok. an electrical harness has failed and as a result i have no functioning interior dome lights or exterior backup lights. repeated efforts by several repair facilities to locate the correct harness have failed. vehicle has under 72,000 miles of relatively easy city driving (commute to workplace) or divided highway driving), yet most front and rear suspension system components have failed and been replaced (all struts, sway bars, etc). transmission fluid hose or connector failed on feb 19, 2006, resulting in sudden and complete loss of fluid. *nm | |||
| 12/01/1999 | 3 | 12/05/1999 | |
| When driving, steering would make grinding noises when turning either right or left. this causes steering to be hard to turn. problem is intermittent. had taken vehicle to dealer and nothing was found.*ak *yh | |||
| 01/01/2002 | |||
| While driving there is a squeaking noise coming from rear wheel. dealership is aware of problem.*ak | |||
| 08/16/2000 | |||
| Vehicle vibrates real badly. dealer told consumer to bring vehicle in, but parts were not available. dealer was suppose to call in 2-3 days, but to this date hasn't called. vehicle can't exceed over 65mph.*ak | |||
| 06/13/1999 | |||
| Steering shakes no matter what speed the vehicle is going. vehicle was taken to dealer for repaires 2weeks ago & problems is back again. *ak | |||
| SUSPENSION - FRONT | |||
| 04/01/2010 | 102000 | ||
| Control arm bolt nut weld broke not allowing the control arm to be replaced | |||
| 12000 | 4 | 03/03/2001 | |
| There is a vibration in the steering wheel. the steering column was replaced. *jg there was also a grinding noise when making turns, the left front axle had made a grinding noise, and the vehicle leaked when it had rained. *scc | |||
| 03/01/2000 | |||
| I believe this car is a lemon! i have had it in to the dealership 3 times for the driver seat tracks not functioning properly, they don't move back all the way. it now needs to go back a fourth time because it will not engage properly and i am afraid it will let go and fly backwards while i am driving. the steering wheel shakes back and forth as if someone is moving it left to right. the dealership will not take responsibility for this and states that is for the tire mfg. to fix, however my mechanic beleives the tires are fine.*ak | |||
| 01/08/2001 | 5 | 01/01/2001 | |
| No summary listed for above vehicle. *ak | |||
| 04/15/2000 | |||
| When driving and upon making a left or right hand turn consumer noticed a popping sound coming from front. dealer has been contacted four times, and has not replaced parts, but joints were oiled. please provide any further details.*ak | |||
| 12/12/1999 | 1 | ||
| Interior trunk lock wasn't operable. consumer went to open the trunk and lock wouldn't unlock/ cigerette lighter and cd player failed. consumer took vehicle to the dealership. mechanic told her that they couldn't duplicate the problems. *ak seat belt malfunctions. door light and dome light stays on alarm system malfunctons continuously. power windows malfunctions. cruise control failed. the vehicle stalled on the road. vehicle alignment problems while using brakes. *yh | |||
| SUSPENSION - FRONT - CONTROL ARM - LOWER ARM | |||
| 03/30/2004 | 0 | 2 | 03/15/2000 |
| The recall that nhtsa set in may of 1999 for the lower control arms of the 2000 dodge neon was not applied to all 2000 dodge neons. the defective lower control arms are on my car, and i was never notified, nor sent the recall notice. my vin was not included. the lower control arms on both sides of my car have separated from the pivot tube and are secured by only a bolt. the bushings are both split. the steering wheel vibrates at all speeds, a symptom of this defect that my car has displayed for 3 years. both lower control arms must be replaced immediately or i could lose control of my car and have an accident. please, extend the recall notice for 2000 dodge neons to include those built in february of 1999, the month my car was built. i am very disturbed about this defect being ignored on my vehicle considering the danger that it poses to me. had it not been for the fact i purchased new tires, i may not have known about the defect in time. i could have died.*ak | |||
| 55500 | 1 | 03/12/2000 | |
| Lower control arm fell off. this was due to the pivot tube and arm not being properly welded. dealer stated that consumer's vehicle was 10 days past the recall date. dealer will not fix it. *ak | |||
| 60000 | 1 | ||
| Consume rcomplained about a front lower control arm problem. consumer contacted the manufacturer, and there was a recall on this make, model, and year. however, this vehicle was not included in the recall due to vin. *ak | |||
| SUSPENSION - FRONT - SPRINGS - COIL SPRINGS | |||
| 1 | |||
| While starting up the vehicle the srs light illuminated on the dashboard and remained on. the horn also malfunctioned. the driver drove the vehicle to the dealer for inspection. the mechanic informed the driver that the coil spring needed to be replaced. please provide any additional information. *nm | |||
| SUSPENSION - FRONT - SPRINGS - TORSION BAR | |||
| 09/02/2000 | 0 | ||
| Car was pulling to the right. dealer said a screw was loose, so they tightened it. month later still pulling, they did an alignment, that still didn't work. 3 inch bar that holds back wheel was bent, support bar. driver's side tire was bent inward.*ak | |||
| SUSPENSION - FRONT - STABILIZER BAR | |||
| 05/29/2004 | 77435 | 3 | 12/15/2001 |
| While driving the car you can hear banging under the front chasis. the sway bar links have been breaking from the sway bar. twice they have been replaced by the dealer at my cost. the third time they repair at no cost. i have replaced two links on the right and two on the left side. the first time was the right. the second time was the right and left. the third time the right. the first time was may 16, 2002. the second was september 24, 2003. the third time june 1, 2004. the dealership can not find the reason to the failure ofthe links. *ak | |||
| 09/20/2003 | 64781 | 2 | 12/15/2000 |
| Used 2000 dodge neon, sway bar link bolt breaks. to be replaced a second time 09/24/2003. *jb | |||
| 05/16/2002 | 39038 | 2 | 12/15/2001 |
| Used 2000 dodge neon, sway bar link bolt breaks. to be replaced a second time 09/24/2003 by dodge dealership. *jb | |||
| SUSPENSION - FRONT - WHEEL BEARING | |||
| 01/24/2006 | 75000 | 8 | 01/24/2006 |
| Water leaking in brake power booster cause brakes to freeze in cold; brake valves needed to be replaced; front wheel bearings needed to be replaced; abs system disconnect- not working properly - controller given off error code - possible need to be replace; all brake system lights on in car - no diagnosis for problem; rattling noise in dash board; high humming noise under car when drive - unable to hear radio between rattling & humming noises; ac work but no heat; when driving wheels sometimes feel like they are going to fall off; recently found out car failed nys emission test on date of purchase; i filed complaint with better business bureau regarding dealer where i brought car from - they have failed to respond. *jb | |||
| 01/09/2004 | 40120 | 1 | |
| While driving there was severe vibration in the front end. the consumer had taken the vehicle to an independent shop where the mechanic replaced the left and right wheel bearings. *ak (it was turning blue per consumer) *sc | |||
| SUSPENSION - REAR | |||
| 1 | |||
| While driving at 60 mph vehicle was in an accident. vehicle folded and the bottom separated from vehicle, but none of the air bags deployed upon impact. ts | |||
| 06/01/2001 | |||
| While driving on highway driver heard a noise coming from rear . contacted dealer. please provide further information.*ak | |||