Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| AIR BAGS | |||||
| 082700 | 09/29/2000 | 6092304 | Subject regarding non-deployed airbag handling procedures. *tt | 12/04/2000 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 10/06/2008 | 114000 | 1 | |
| Air bags did not deploy in a head on collision going between 60-70 mph on highway. *tr | |||
| 11/12/2006 | 51000 | 1 | 07/01/2001 |
| Dt*: the contact stated while applying brake pressure at 40 mph on the highway, there was an increased stopping distance which resulted in a rear end collision, and the airbags did not deploy. the contact was wearing a seat belt, but minor injuries were sustained. the vehicle sustained extensive front end damage. the police were alerted, and a report was taken. the vehicle was towed to the contact's residence. the manufacturer was not alerted. | |||
| 07/07/2004 | 90000 | 1 | |
| While driving the air bag warning light stayed on and the horn was inoperative. the dealership indicated that the clock spring needed to be replaced. the failure was due to the defect described in the air bag clock spring recall 04v480000, but this model vehicle was not part of the recall. *jb | |||
| 09/29/2004 | 43000 | 1 | 04/08/2001 |
| Dodge neon 2001 my - 43,000 miles. today, while making a parking maneuver i suddenly heard several plastic click and crack like noises. i immediately thought of the clock spring; my fears were confirmed few seconds later when the airbag light turned on my cluster. finally, after hearing the same kind of noise 3 of 4 times while driving the light ended up staying on. it basically meant that i have no airbag and i am a little bit worried that it might come off unexpectedly. think it is not normal for such a safety component to fail in such way after only 43,000 miles. i really can't think of anything i could have done that would explain that.*ak | |||
| 10/23/2003 | 56000 | 1 | |
| While driving 40 mph vehicle was involved in a head on collision. upon impact, the dual airbags did not deploy. as a result, driver sustained severe chest injuries. *ak | |||
| 10/19/2002 | 1 | 03/01/2002 | |
| I was making a turn around when my steering column started making a noise and my air bag light came on and stayed on. at the same time my horn quit working . my steering is still making a noise like something is loose in it. i called mckinney dodge about it. i bought the car with 13000 miles on it, now they tell me my warrenty has ran out. when i bought it they told me that i had 2 yrs. or 25000 miles on the warrenty, now they say that was when it was new and not from when i purchased it. i am scared to drive it not knowing if the airbag will deploy or if the steering will fail, not to mention not being able to use the horn. i would like to know if there is anything i can do about it? dt | |||
| 10/19/2002 | 1 | 03/01/2002 | |
| I took my car to mckinney dodge in easley s.c. they checked it out and said that the electrical contact spring was broken and i needed a new one. my warrenty had ran out they said. they also told me that my airbag would not deploy even if i had an accident. i should not have to pay 165.00 for something like that when i have only had the car for 7 months. according to mckinney dodge when i bought the car i had 2 yrs or 25,000 miles. now they said that was for when it was new. it had almost 14,000 miles on it when i bought it back in march. they failed to tell me that warrenty was for a new car. i hope you will invesdicate this for me. my horn won't work due to this problem either. dt | |||
| 10/19/2002 | 2 | 03/01/2002 | |
| I was making a turn around when my steering column started making a noise and my air bag light came on and stayed on. at the same time my horn quit working . my steering is still making a noise like something is loose in it. i called mckinney dodge about it. i bought the car with 13,000 miles on it, now they tell me my warrenty has ran out. when i bought it they told me that i had 2 yrs or 25,000 miles on the warrenty. now they say that was when it was new and not from when i purchased it. i am scared to drive it not knowing if the airbag will deploy or if the steering will fail, not to mention not being able to use the horn. i would like to know if there is anything i can do about it? dt | |||
| AIR BAGS - FRONTAL | |||
| 11/20/2004 | 45000 | 1 | |
| While traveling at 45 mph, the consumer lost control of the vehicle and had an accident. the air bag did not deploy. *jb | |||
| 04/09/2004 | 1 | ||
| While driving 25 mph both frontal airbags went off inadvertently. consumer was able to maintain control of the vehicle. insurance company had the vehicle towed, and it was totaled. *ak | |||
| 1 | |||
| The vehicle was involved in a front end collision yet none of the air bags deployed. the vehicle was totaled. *ph *nm | |||
| 01/29/2004 | 60000 | 1 | |
| While driving at 45 mph consumer hit a patch of ice and lost control of the vehicle. vehicle collided head on with a tree, and the air bags did not deploy. consumer sustained slight neck and back injuries. *ak | |||
| 10/22/2003 | 56261 | 1 | 10/19/2001 |
| The vehicle was involved in a frontal collision while driving at an undetermined speed. upon impact, the frontal air bags failed to deploy. *ak the vehicle was a total totaled. *sc *jb | |||
| 07/05/2003 | 36000 | 1 | 11/01/2001 |
| Consumer called complaining about having problems with air bags. consumer was driving and was involved in a frontal collision. the vehicle air bags did not deploy and a s result the driver sustained severe injuries. manufacturer and dealer were contacted, and they knew of the problem, but would not get involved. *ak *nlm | |||
| 1 | |||
| Vehicle in front of consumer's vehicle passed without giving any indication. consumer's vehicle hit another vehicle on the left rear. upon impact the air bags did not deploy resulting in injuries and extensive damage to the vehicle. *ak *nlm | |||
| Consumer states while driving 30mph had front end collision and neither air bag deployed, causing injuries. please provide any additional information. ts | |||
| 12/14/2002 | 36000 | 1 | 03/01/2001 |
| The right front end of consumer's vehicle collided with the left rear end of another. neither the driver or passenger air bags did not deploy. scc | |||
| 12/05/2003 | |||
| Consumer states while driving 50mph had front end collision and air bag didn't deploy, causing injuries. ts | |||
| 10/16/2002 | 1 | ||
| Consumer states that in a minor accident the air bag deployed and caused serious injuries to passenger/driver.exp.,finger got broken,had hearing lost in both ears.please provide more info. mr | |||
| 09/10/2002 | |||
| Consumer states that the vehicle was involved in a frontal collision and landed in a ditch. neither air bags deployed. dealer and the manufacturer have been notified. feel free to provide any further information. *mr | |||
| 09/01/2002 | 1 | 12/28/2001 | |
| While driving at a speed of 80 mph consumer was invloved in an accident and the air bags failed to deploy. *ak *yh | |||
| 07/27/2002 | |||
| In a frontal collision none of the air bags deployed on impact. consumer sustained injuries.*ak | |||
| 1 | 04/01/2001 | ||
| Our car was struck by a hit and run driver while our son was in the process of parallel parking the car, the car was not moving but it was running. the car that hit ours was going about 40 miles per hour and did quite a bit of damage however the air bags never deployed. we contacted chrysler corp. and they sent an investigator to the repair shop. he at first could not get any information off of the air bag system because all of the wires to the air bag system had been cut in the accident. when we did get a report from chrysler they stated that the air bags did not deploy because it, the car, did not develope the necessary decelerative force to energize the system. this we feel is a stupid statement because cars get hit everyday and the air bags deploy even if they are standing still. also when we were picking up our car from the repair shop the owner of the shop was showing us another chrysler product who was in an accident and its air bag did not deploy either. he claims it happens all the time. i feel the the system the chrysler uses is subject to damage which prevents the air bag deployment. i would appreciate any help you can give us in this matter. thank you. *ak | |||
| 04/27/2002 | 1 | ||
| Front collision at 45-50 mph, hit a cement wall, and neither airbags deployed. consumer suffered head injuries due to hitting head on steering wheel. damage to vehicle unknown at this time. *ak driver also has neck, back and waist pains from accident, investigators from chrysler stated the airbags should not have gone off since the vehicle was not at 30 degrees. *slc | |||
| 01/23/2002 | 1 | ||
| Consumer was involved in a front end collision at 40 mph. upon impact, air bags did not deploy. *ak during the accident the shoulder restraint failed to hold the driver. there was one injury. *yh | |||
| While driving 20-25 mph lost control of vehicle and had a collision. upon impact, air bags did not deploy.*ak | |||
| 08/29/2001 | 0 | ||
| While driving between 10 to 15 mph crashed into another vehicle head-on. upon impact, air bags did not deploy, and vehicle was totaled. please provide more information. | |||
| 06/24/2001 | |||
| Vehicle was going 30-35mph and hit a tree head-on. consumer's face hit against steering wheel, bruised on arm. front air bags didn't deploy. drivers door had to pried opened.dealer stated if the front clips weren't hit air bags wouldn't have gone off. dealers statement contradicts the owners manual.*ak | |||
| 05/29/2001 | |||
| 35-40 mph in car crash with front of vehicle heading into back of another vehicle. front air bags did not deploy. *ak | |||
| 04/10/2001 | |||
| Consumer's vehicle slid off the road on a ninety degree turn during wet conditions, and impacted a telephone pole . during impact, neither air bag deployed. dealership was doing repairs, and did not give consumer any reason why air bags failed to deploy. please provide any additional information/attachments.*ak | |||
| 01/24/2001 | |||
| Was traveling 25-30mph and steering broke. lost control of vehicle, and hit a ditch. then, hit an iron cattle fence. upon impact, air bags failed to deploy.*ak | |||
| AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE | |||
| 5 | 05/16/2001 | ||
| Consumer stated while stopped at a light, as she attempted to step on the gas, the pedal began to act erratic, which caused the vehicle to hit the person in front and would not stop. the vehicle was repaired, but now it hesitates when driving or stopping. other problems are as followed: the electrical lights and alarms, engine/cooling system, equipment(not spec), fuel system, heater/defrost/vent, park brake, power train, serv. brakes, steering, structure, suspension, visual systems, the air bag module, (brain of the vehicle) computer, and a cracked motor head. cause of incident: wear/corrosion/rust, locks, and stability. *scc *jb | |||