Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
SUSPENSION
08E033000FEDERAL-MOGUL CHASSIS PRODUCTS E (Equipment)690305/22/2008MFRCHRYSLER GROUP LLC04/14/200804/17/2008
Defect SummaryFederal mogul is recalling 6,903 aftermarket ball joint assemblies shipped between november 9, 2007 and march 26, 2008, which may have been packaged with incorrect nuts. the part numbers packaged with incorrect nuts are: k7147, k7329, k8683, and 104353. these parts were made for use on the various vehicles listed above.
Consequence SummaryThe nuts included in the packaging for these ball joint assemblies are missing the intended prevailing torque (self-locking) feature. if the incorrect nut was to become loose, the joining members may loosen leading to a separation of the ball joint. this may result in loss of vehicle control, possibly resulting in a vehicle crash.
Corrective SummaryFederal mogul will notify owners and replace the parts free of charge. the recall began on may 22, 2008. owners can contact federal mogul at 877-489-6659.
NotesThis recall only pertains to aftermarket ball joint assemblies and has no relation to any original equipment installed on vehicles manufactured by the vehicle manufacturers.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov.

Consumer Complaints


Fail datemilesoccurencesPurchase date
SUSPENSION
09/14/201263000
 The car has less then 63k miles on it and i was told it was unsafe do to a rusted k frame. everywhere i look online people have the same issue with low millages how can this not be recalled!?!? it was only found when i went to 2 different places in nashua, nh and it failed inspection at both.
11/16/200666640107/22/2003
 Dt*: the contact stated while driving 45 mph on normal rural roads, the vehicle unexpectedly veered to the left hitting a school bus and banking off the road. the driver side wheel snapped off the axel causing a loss of steering control. there were no warning lights illuminated prior the incident. there was a police report taken and no injuries were sustained. prior to the accident, the contact noticed shaking on the front end of the vehicle. it was taken to an independent mechanic, who performed tire balancing and rotation. as the shaking persisted, the manufacturer was contacted, who referred the contact to a dealership. the dealership recommended a complete wheel alignment. the vehicle was taken to another independent mechanic who performed the alignment and the shaking disappeared. the accident occurred a few miles after the vehicle had the alignment performed.
11/02/2001
 While driving steering wheel would constantly vibrate. hard to maintain control of vehicle when vibration happens. *ak
SUSPENSION - FRONT
12/29/20091010001
 Have a 2002 dodge neon with a little more than 101,000 miles on it. brought car in for service and was told by the service manager that the control arm bushings are pushed right through the front sub frame and if they let go this can cause a serious crash this is a serious safety issue and that the car should be recalled.because the sub frame of this type of vehicle should not be gone alreadyand chrysler don't want to admit that they are using cheap stuff in these types of cars. and if you keep driving the vehicle the worse it will get and other stuff will happen like the alternator will let go and have to be replaced. seeing car is unsafe to drive it is sitting in my driveway. *tr
04/20/20037100104/26/2002
 Vibration in front suspension and dealer is unable to locate source and continues to stall in replacing this vehicle that has been in the service department more than it has been driven. *jb
09/10/20028
 While driving the vehicle would pull to the right. the dealership realigned the vehicle but the problem still exist. *nlm
02/07/20023332610/05/2002
 I have taken my vehicle in twice for a vibration in the steering wheel and the vehicle would pulled to the left. the first time i brought it in they said it was due to tire wear and they replaced the tire free of cost. i took the car in about five months later because it was still doing the same thing this time they said it was normal tire wear and they nothing about it.
01/01/2002409/01/2001
 (1) the vehicle drifts to the right at speed (2) the vehicle pulls to the right on acceleration from a stop-the steering wheel actually moves to the right as does the vehicle if you don't prevent it from veering off the road (3) the whole car wobbles from side to side at low speed-the sensation is like there is an egg shaped tire (4) tailpipe misaligned and melted portion of rear bumper.*ak (dot number: m6mf tiresize: p185/60r15)
SUSPENSION - FRONT - CONTROL ARM
12/29/200558000212/27/2004
 Have 2002 dodge neon with just over 58,000 miles on it. while being inspected found that both control arm bushings were shot. appears to be a problem with neons which chrysler doesn't want to admit. if these had fully let go traveling on highway this would have been a serious safety issue. *nm
11/10/2003206/05/2003
 Both front end control arm bushings failed and had to be replaced. *la
SUSPENSION - FRONT - CONTROL ARM - LOWER ARM
11/10/200742000102/19/2002
 The lower control arm bushings are a big problem with this car. you will lose control of steering if the bushing and bolt let go. on average my local repair shop replaces 3 a week. should be a recall. *tr
SUSPENSION - FRONT - MACPHERSON STRUT
11/05/200760888106/07/2002
 Tl*the contact owns a 2002 dodge neon. the vehicle was taken to a tire shop to have the struts replaced. the mechanic stated that the front suspension k-member corroded the vehicle and should be taken to the dealer for a diagnosis. the current and failure mileages were 60,888. updated 12/12/07 *bf the undercarriage cross member rusted. updated *jb
SUSPENSION - FRONT - STABILIZER BAR
02/01/2007320000
 Tl* - the contact called regarding the 2002 dodge neon. the contact has not experienced any failures. the contact took the vehicle to dealer for the repair of a scrape on her bumper. the the mechanic advised her that the stabilizer arm and bushings were a known defect. however, there have not been enough incidents to warrant a recall. the contact stated she also called the manufacturer and was told the samething. the vehicle has 32,000 miles. the contact stated she did not have the stabilizer and bushings replaced because the vehiclewas out of warranty. the current mileage was 32000.*ak
SUSPENSION - REAR - SPRINGS - COIL SPRINGS
01/10/2005456001
 Vehicle is experiencing a problem with the rear coil springs. consumer was driving at approximately 15 mph and felt something rubbing against the rear right tire. had the vehicle towed to the dealer, and saw that the coil spring had broken, and was right on top of the tire. *ak