Consumer Complaints


Fail datemilesoccurencesPurchase date
SERVICE BRAKES
12/28/2012160000
 Tl-the contact owns a 2003 dodge neon. the contact stated that the instrumental panel lights, brake lights and the directional lights failed while driving. in addition, a burning odor was emitted from the vehicle. the vehicle was not taken to the dealer to have a diagnostic performed. the contact attempted to replace the multifunctional switch but was unable to because the multifunctional switch wiring harness connection failed due to defective plastic. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure and current mileage was 160,000. kmj
12/28/201216000
 Tl-the contact owns a 2003 dodge neon. the contact stated that the vehicle instrumental panel lights, the brake tail lights and the directional lights failed while driving and a burning odor emitted. the vehicle was not taken to the dealer to have a diagnostic performed. the contact attempted to replaced the multifunctional switch but was unable because the multifunctional switch, and found the multifunctional switch wiring harness connection failed due to defective plastic. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure and current mileage was 160,000.
SERVICE BRAKES, AIR - DISC - ROTOR
11/11/20021072810
 I have a 2003 dodge neon that i bought brand new with one mile on it when i took it off the lot. since that dreadfull day i have had problems with the vehicle starting around 10k miles. first some electrical componets in the sound system went out. from there i have had to have the rotors replacedbecause nearly every 5k miles starting around 10,500 miles. the car has a hard time starting when the temperatures get too close to 20 degrees f, when you get to zero forget it. i have had the battery tested my dealer charged me $30.00 some odd dollars to do that and said it is just me. when it gets too hot like around 85 degrees or so it runs like it is boging down. the fule injection sensors have gone out twice 200 miles appart and at this time the vehicle has nearly 33k miles on it. i have it serviced every 3k miles and have changed the air filter and spark plugs as directed. i also have all of my service receipts from the trips to the dealr i reguards to the electrical, break and injection work i have had done. the vehicle has also been taken to three diferent dodge dealers hoping one would find something the others keept overlooking. more info can and will be provided if requested.
SERVICE BRAKES, HYDRAULIC
03/27/201068000
 The following is, what i consider a life threatning problem with the 2003, 2004 & 2005 dodge neon srt-4 model cars and possibly other models that have unsecured vacuum lines in the brake system. i have two first-hand occurances of this problem. the first occurance did not result in an incident, but the second caused destruction of my vehicle and could have resulted in my & my sons death. in the first incident the small vacuum line coming from the turbo boost gage and the check valve blew off the brake booster. this line is not secured to the brake booster. it is only a push fit. as a result the brake pedal became very hard and i had about 20% braking at 30-40 mph. to keep this from happening again i zip tied the check valve and line on the brake booster. in the second incident the large vacuum line from the brake booster to the intake manifold blew off the intake manifold. this resulted in a very hard brake pedal and no brakes at 70 mph during very hard braking. the result was a frontal impact and the destruction of my car. this large vacuum line is not secured at either end and also has a coupling in the middle that is not secured either. i have secured this line with clamps and am expecting to get my car to the frame shop soon. this is a problem that is known by a lot of neon srt-4 owners and they have taken measures to secure these lines, but there are a lot of owners that have no idea that this problem exists.
12/12/2008600001
 I have a 2003 dodge neon sxt. i purchased the car in 2008. 6 months later the transmission gave out. the car would not run at all. there were no warnings to this. aamaco said that the radiator blew which led to the coolant and trans. fluid mixing together and destroying the transmission. i had no warranty because the car was bought used. it cost me 3500 dollars to fix this problem.now the check engine light keeps coming on and the car is burning fuel. i am getting anywhere from 10 to 17 mpg depending on the day. i have taken the car to three different mechanics, including a dealership, who can not figure out what is wrong with it. the worst problem yet is that when it is raining outside and i am driving the car there is a small thunking noise, and then a loud thunking noise that locks up the rear tires and brings the car to a skidding halt. so far, know on wood, no accidents, but it is a very dangerous situation. again, the car has gone to several mechanics who claimed they figured out the problem. have changed everything from axles, to brake cylinders and brakes. paid approximately 1500 dollars out of pocket, and the car is still doing the same thing. i have young children who i refuse to drive anywhere in this car for their own safety. *tr
09/14/2008888021
 2003 dodge neon brake lights would go on revealing low brake fluid. problem resolved by adding brake fluid and light would go out. after two incidents of correcting same problem car was driven and brakes were hard to press and did not stop within acceptable distances. car was inspected by serviceman and it was found that the lower brake line fitting perpendicular to the ground and attached to the master cylinders leaked. the problem is that you assume you lose brake fluid by use and it is really a leak. adding fluid appears to solve the problem but by the time you received a brake light warning air has entered the brake system and causes a situation where your brake distanced is compromised and at highway speeds you may not stop within the distance you are accustomed to and this may cause an accident. tightening the fittings did not work at he time of this complaint. *tr
12/01/2004110/10/2003
 Every 2000 miles the consumer has to put 2 quarts of oil in vehicle. the spark plug went bad in the engine. the brakes squealed every time the vehicle would come to a stop. *bf *sc *jb
07/25/200428400112/01/2003
 The accelerator stuck and the brakes failed. dealer contacted the manufacturer, who reported that the throttle screw was loose, and they were inspecting the vehicle.*ak screw on clip on throttle hose came off, causingair to rush in rev up the accelrator and caused brake failure.*ts
09/15/20030
 I was in a small collision at the speed of 10 mph or less. i rear ended a ford f150 truck because my brakes skided on the road, my 2003 neon fishtailed, and i hit the bumper of the truck. my right headlight was smashed, and my radiator was also broken. after 3 minutes my engine caught on fire, and my entire car was engulfed in fire within 5 minutes after the collision. my airbag on both driver and passenger side did not go off, i didn't hit the truck at a highspeed, yet my car went up in flames. everything in the car was melted, and i think this car is very unsafe. had i hit a truck or been hit by another large or small car, i hate to wonder what would of happened then. would i of made it out in time before it caught on fire, or would it blow up on impact?! neons are not safe, and i think this car will catch on fire at any speed. i have pictures of the car that shows the damage from the collision, and you wouldn't ever think the small damage could catch this car on fire.
02/22/20035160410/31/2002
 3/22/3 5160 mi radiator loose, brakes pulse, 4/7/3 5500 mi. front rotors replaced. 4/24/3 6204 mi. power steering failed (twice), ps pump replaced. 6/6/3 7300 mi. seat back poke into my back from the head rest support, actually wearing a spot in the seat back fabric. new seat back ordered.*ak
SERVICE BRAKES, HYDRAULIC - ANTILOCK
08/17/200770000204/02/2006
 Back brakes fall off the pads and causes tire to lock up, causing a 360 turn and possible accident! this happened the first time after having the car one year, about 70,000 miles on the car. second time was the other side of the back brakes. had to replace the brakes and springs on each side. *tr
10/27/20041
 Abs braking light appeared on the dashboard and remained on. consumer drove vehicle to the dealer for inspection, and mechanic determined that abs braking module needed to be replaced. *ak
03/05/20042
 While applying the brake pedal, the consumer heard a loud squeaking noise and the vehicle vibrated. the consumer was able to maintain control of the vehicle and drove it to the dealer for inspection. the mechanic was unable to duplicate the problem. please provide further details. *jb
01/18/200424
 Abs brakes failed and the vehicle slid into a guard rail. this occurred upon going down a hill on a snowy road at 7 mph. prior to the incident vehicle was serviced 4 times by the dealership because the brakes were squeaking. dealership indicated that the brakes were fine, they just had to wear in. also, when consumer put vehicle in reverse and depressed the gas pedal vehicle accelerated forward. consumer then put vehicle back in park, then in reverse again to correct the problem.*ak
10/02/200310
 While driving and applying brakes brake pedal would go to the floor, causing pulsation and extended stopping distance. dealer inspected vehicle ten times and could not duplicate or correct the problem.*ak
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC
01/11/200412000101/11/2003
 Severe shimmy at speeds above 30 mph. car is two years old with 18k and has only been serviced by the dealer. was told by dealer that it needed tires rebalanced. had tires rebalanced at 18,197 miles. 21k problem got worse, was told by dealer goodyear tires were no good and needed brake rotors turned. pads were fine, metallic pads cause rotor warpage in just a few miles. repair estimate on a two year old car is $495.00. no warranty on brakes or factory tires.*ak
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - PADS
08/17/200770000204/02/2006
 Back brakes fall off the pads and causes tire to lock up, causing a 360 turn and possible accident! this happened the first time after having the car one year, about 70,000 miles on the car. second time was the other side of the back brakes. had to replace the brakes and springs on each side. *tr
03/15/200752190102/25/2007
 Drum brake pad failure. friction materiel separeted from metal backing and caused immediate lockup of rt rear drum brake. vehicle traveling at less than 5 mph. could have happened at highway speeds, that would have have been much worse, possibly fatal. vehicle type 2003 dodge neon sxt, mileage 52000. factory orignal brake pads.*ak
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - ROTOR
02/04/20047900312/27/2002
 A vibration could be felt in the front end steering components and through the steering wheel when applying the brakes. first reported 05/29/03 @ 7,900 miles. rotors were turned, brake pads sanded (covered under warranty), tires balanced & rotated ( i paid for these repairs). second complaint on 08/14/03 @ 11,747 miles. no work was done. third report of the same problem reported on 02/04/04 @ 19,480 miles. informed rotors were warped. rotors were turned, brake pads replaced, tires were balanced & rotated. all of this work was not covered under warranty and i was charged for these repairs.*ak
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DRUM - SHOES/LININGS
10/10/2009170000
 Tl* the contact owns a 2003 dodge neon. he took the rear brakes apart on his vehicle to inspect them because they were making grinding noises. he discovered that the brake lining separated from the backing plate. also the adhesive was separating. no repairs were made. the failure mileage was 170,000.
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DRUM - WHEEL CYLINDERS
11/25/200524699109/01/2003
 Dt: the contact stated while driving and when taking foot off the brake pedal the brake light illuminated in the dashboard. he took the vehicle to a dealership to have it checked, and they found the brake cylinders were leaking. no repairs were made.*ak updated 1/19/2006 - repairs were made on 12/28/2005. *nm