Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 07/02/2011 | 97000 | ||
| Tl-the contact owns a 2004 dodge neon sxt. the contact stated that while driving approximately 65 mph, and dodging a fallen mattress from another vehicle, she swirved and then crashed into the rear of another vehicle. upon impact none of the air bags had deployed. the driver received minor injuries from the seat belt, the driver of the other vehicle was injured and transported to the hospital via ambulance. the police were called and a report was available. the vehicle was then towed to indepedent mechanic and was pending an investigation. the failure and current mileages were approximately 97,000. tb | |||
| 07/02/2011 | 97000 | ||
| Tl-the contact owns a 2004 dodge neon sxt. the contact stated that while driving approximately 65 mph and dodging a mattress from another vehicle, she swirved and then crashed into the rear of another vehicle. upon impact none of the air bags had deployed. the driver received minor injuries from the seat belt, the driver of the other vehicle was injured and transported to the hospital via ambulance. the police were called and a report was available. the vehicle was then towed to indepedent mechanic and was pending an investigation. the failure and current mileages were approximately 97,000. tb | |||
| 07/11/2009 | 61000 | 1 | |
| I have a 2004 dodge neon sxt 4door. i was hit by a buick on the front right side and my car spun, my stomach went into the steering wheel. i was told that if i did not have my seatbelt on i would have gone through the wind shield. after i was hit i tried opening the driver side door and it could barley open. my air bags did not deploy at the impact i was hit. but i was hit very hard and my whole front end is pushed in. i am basically writing to you about my air bags. *tr | |||
| 01/16/2007 | 38504 | 2 | 12/06/2006 |
| Tl* - the contact stated that while driving his 2004 dodge neon down hill at a speed of 40 mph, he tried to apply the breaks and the brakes seized, rear ending another vehicle. the contact stated that the hood of the vehicle was crushed, as well as, the engine falling out of the vehicle. at the time of the incident contact stated that his head struck the steering wheel and the air bags didn't deploy. the failure mileage was 38504. the contact can provide a copy of police report and pictures if needed. updated 2/16/2007 - *nm | |||
| 08/06/2005 | 22232 | 1 | 06/23/2004 |
| I fish tailed at approximately 65 - 70 mph when the left side of car went straight toward median, the vehicle impact was at 55-60 mph on the front driver side, allowing the car to be airborne. the car rolled several times, until it stopped on the driver side facing down. air bags both front and both side never deployed. *jb | |||
| 09/25/2004 | 1 | ||
| My car, a 1998 plymouth neon, was recently in an accident....the car was totaled with major front end damage.. however neither of the two air bags deployed despite the impact. i would like this investigated.*ak | |||
| AIR BAGS - FRONTAL | |||
| 12/08/2009 | 1 | ||
| We were traveling down a wet road at 40 mph when the traffic in front of us suddenly stopped and we slid into the car in front of us at about 30 mph. neither mine nor the drivers airbag deployed when from the damage they should have. *tr | |||
| 04/29/2007 | 51945 | 01/17/2005 | |
| It was another sunday afternoon, we had just left church (me, my husband, and 2 year son and was on our way to see a friend and her newborn baby at the hospital. on our way to the hospital a truck pulled out from the access road from i-20 directly into our paths. we were traveling under 50 mph and had the right of way....all we could do to avoid the truck was to hit the brakes. unfortunately, that was not sufficient. our 2004 dodge neon struck a chevyrolet avalanche pick up. the impact was on the front passenger side where it completely destroyed the right front fender, grill, headlights, and the hood is now a rainbow over the engine. the ugliest part of this though, is that i was the passenger in the front seat, the passenger's air bag as well as the driver's air bag never deployed. in addition, the seat belt never locked, and i was thrown forward with the impact of the car. my forehead struck the windshield, then the dashboard in front of me. my chest also hit the dashboard, and my knees were forced up under the glove compartment area. yes, i know this may sound minor with all the accidents that happen, and thank god it was. but i hate to know that this happened to me,and could more than likely happen to someone else, and they may not be as fortunate. i am now suffering from soreness in my chest and back, my knees are bruised, and i have severe whiplash in my neck. this incident has made me rethink the safety of the dodge neon, and i will now reconsider a much safer alternative for me and my family. *ak | |||
| 11/10/2006 | 1 | 07/01/2004 | |
| Dt*: the contact stated the vehicle was involved in a front impact crash while traveling 40 mph in which the front driver and passenger air bags did not deploy. the contact was not wearing the seatbelt during the crash and sustained minor injuries. a police report was taken. there were no prior warning of the airbag malfunction. the vehicle was towed to an independent body shop for further examination. updated 12/5/2006 - *nm | |||
| 10/03/2006 | 1 | 05/10/2005 | |
| I was hit on the front right fender, very hard and the air bags never deployed. the impact chipped at tooth. *nm | |||
| 10/21/2005 | 1 | 11/25/2003 | |
| Dt: the contact's vehicle was involved in a head on collision. upon impact, airbags did not deploy, and seat belts did not lock. the vehicle has not been inspected to see why this occurred. the vehicle was towed , and the tow truck driver and police officer on scene stated the vehicle was totaled. she has not called dodge at this time.*ak | |||
| 12/04/2004 | 10000 | 1 | |
| While driving 45 mph the consumers son crashed into a telephone pole. upon impact, the air bags did not deploy. the driver sustained a broken nose due to hitting his face on the steering wheel. *ak *nm *jb | |||
| 12/13/2004 | 10000 | 1 | |
| When hitting a pole at 40 mph in the front end front air bags did not deploy nor did the front seat belt restrain the consumer. driver suffered minor injuries. dealership was notified, but did not resolve the problem. *ak | |||
| AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE | |||
| 12/07/2005 | 20900 | 1 | 08/16/2004 |
| While driving home one night on a dry 2 lane rural road, traveling in a 55 mph zone at only 45 mph, i swerved to miss a deer standing in the road in my lane. there was an oncoming car and i swerved back into my lane and the car fish tailed causing a counter action on my part and i hit the concrete bridge with a glancing blow, skidded sideways on two wheels on the bridge and almost flipped over. after the initial impact i realized that the airbags did not deploy. after a body shop inspected the car they discovered that the sensor had been hit and should have deployed the airbags. i am now suffering from whiplash and back strain. the car was totaled. i am now pursuing action against dodge. *jb | |||