Consumer Complaints


Fail datemilesoccurencesPurchase date
FUEL SYSTEM, GASOLINE
03/26/201065000
 2005 dodge neon se suddenly began to constantly accelerate despite the gas petal not being pressed. braking would slow the car but not effectively and the car would accelerate once the brake petal was disengaged. while this was occurring, no sensors in the on-board diagnostic computer indicated any problem. the car was driven 30 more minutes with the engine being repeatedly turned off - in order to stop the car at red lights/stop signs - but putting the car in neutral caused the engine to attempt to red line and necessitated it be turned off. in order to continue travelling, the engine had to be started and the car rapidly put in drive or reverse before the engine red lined. after approximately 30 minutes, the check engine light came on. nothing of note preceded the failure and the only work done on the car in the last 12 months was routine oil changes and one rotation of tires. once the dealership examined the car, they found a faulty vacuum line but were unable to determine the failure for 30 minutes of the on-board diagnostic computer in determining that constant acceleration (or a failure in the fuel system) was outside the normal operating parameter of the engine. dodge was contacted on the issue and contended the repair was outside the scope of the existing warranty and also could not explain the failure of the on-board diagnostic computer in detecting the failure of the fuel system. they seemed uninterested in investigating further.
FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY - MOUNTING
04/03/2008300602/10/2006
 Tl*the contact owns a 2005 dodge neon. the radiator clamp fell off and caused all of the radiator fluid to leak out of the vehicle. the vehicle failed and was towed to the dealer. at 9,000 miles, the front brake pads had to be replaced and an alignment was performed. both repairs were performed under warranty. at 15,000 miles, the tires caused the vehicle to shake when the gear was in drive. all four tires were replaced under warranty. at 18,000 miles, the brackets under the driver's seat failed and the seat could not be moved backwards or forwards. the repair was performed under warranty. also at 18,000 miles, the dealer had to adjust the rear brakes because they were squealing and pulsating. the squealing and pulsating occurred all the time, but especially in the mornings. the contact paid for the adjustment. the cd player failed and was repaired under warranty. currently, the rear brakes are still squealing and pulsating, and the motor mounts have failed. the motor makes a popping sound during acceleration. while driving in reverse, the motor will sink into the vehicle. the only thing supporting the motor is the exhaust. the motor is almost touching the hood of the vehicle when it is closed. he has scheduled an appointment for the motor mounts to be repaired. the current mileage was 32,764 and failure mileage was 300.