Consumer Complaints


Fail datemilesoccurencesPurchase date
STRUCTURE
09/05/2008
 Tl* the contact owns a 2007 dodge nitro. the contact stated that when attempting to enable the cruise control, she would receive a delayed reaction and then it would illuminate. when attempting to disable the cruise control, she had to depress the button several times as it would remain stuck. in addition, the rail rack on the top of the vehicle was not secure and could possible fracture from the vehicle and cause damage to other vehicles when driving. the dealer made three attempts to duplicate the failure but to no avail. the contact did not inform manufacturer of the failure and the vehicle was not repaired. the current mileage was 34,016 and the failure mileage was unknown.
09/05/2008
 Tl- the contact owns a 2007 dodge nitro. the contact stated that when attempting to enable the cruise control function she would receive a delayed reaction and then it would illuminate. when attempting to disable the cruise control function, the contact noticed that she had to press the button several times as it would remain stuck. the dealer made three attempts to duplicate the failure. also, she noticed that the rail rack on the top of the vehicle was lose and could possible fly off and hit other drivers on the road. the dealer made three attempts to duplicate the failure. the contact did not inform manufacturer. the current mileages were 34,016 and the failure mileages were unknown. bw
11/11/200948000102/05/2009
 Tl*the contact owns a 2007 dodge nitro. the contact had the vehicle towed to a dealer and the dealer stated that the rear differential broke causing the axle to detach from the vehicle. the contact towed the vehicle to a local mechanic to get a second opinion. the local mechanic suggested that the contact have the axle welded and tested by a specialist. the contact had the vehicle towed to another dealer to have the vehicle inspected. the failure mileage was 48,000. updated 01/19/10 *bf the mechanic inspected the vehicle and found broken welds at the trailing arm mount at the rear differential. updated 01/20/10*jb
STRUCTURE - BODY
12/15/2008100000
 Tl* the contact owns a 2007 dodge nitro. the contact stated that the passenger and both rear door handles broke. the vehicle was taken to the dealer who stated that they needed to be replaced. the manufacturer was made aware of the failure who did not offer any assistance. the vehicle was not repaired. the vin was not available. the failure mileage was 100,000 and the current mileage was 112,000.
12/15/2008100000
 Tl - the contact owns a 2007 dodge nitro. the contact stated that the passenger and both rear door handles broke. the vehicle was taken to the dealer who stated that they needed to be replaced. the manufacturer was made aware of the failure who did not offer any assistance. the vehicle was not repaired. the vin was not available. the failure mileage was 100,000 and the current mileage was 112,000. kmj
12/15/2008100000
 Tl - the contact owns a 2007 dodge nitro. the contact stated that the vehicle passenger and both rear door handles broke. the vehicle was taken to the dealer who stated that they needed to be replaced the manufacturer was made aware of the failure who did not offer any assistance and referred her to nhtsa. the vehicle was not repaired. the vin was not available. the failure mileage was 100,000 and the current mileage was 112,000. pm
10/01/201180000
 Tl* the contact owns a 2007 dodge nitro. the contact stated that the interior door handle fractured and detached from the vehicle without force. the dealer did not offer any assistance since there were no recalls. the manufacturer was aware of the failure, but failed to offer any assistance to the contact. no repairs were performed. the current mileage was 90,000 and the failure mileage was 80,000.
10/01/201180000
 Tl-the contact owns a 2007 dodge nitro. the contact stated that the interior door handle fractured and detached from the vehicle without force. the dealer did not offer any assistance since there were no recalls. the manufacturer was aware of the failure, but failed to offer any assistance to the contact. no repairs were performed. the current mileage was 90,000 and the failure mileage was 80,000. kmj
12/12/201192000
 Tl-the contact owns a 2007 dodge nitro. the contact stated that the driver side interior door handle broke in half and separated from the door. the driver side door could only be opened from the outside. the vehicle was not taken to the dealer and was not repaired. the failure and the current mileage was 92,000. kmj
12/12/201192000
 Tl-the contact owns a 2007 dodge nitro. the contact stated the driver door handle failed. the door handle broke in half and separated from the panel electronic lock system. the driver door can only be opened from the outside. the vehicle was not taken to the dealer. the vehicle was not repaired. the failure and the current mileage was 92,000. li
12/02/201158000
 Tl* the contact owns a 2007 dodge nitro rt. the contact stated that after exiting the vehicle, the driver side door handle detached. the vehicle was taken to the dealer and the manufacturer was contacted. the vehicle was not repaired. the failure and the current mileages were 58,000.
12/02/201158000
 Tl- the contact owns a 2007 dodge nitro rt. the contact stated that after exiting the vehicle, the driver side door handle detached. the vehicle was taken to the dealer and the manufacturer was contacted. the vehicle was not repaired. the failure and the current mileages were 58,000. kmj
11/05/201170000
 Tl-the contact owns a 2007 dodge nitro. the contact stated that she was involved in a crash while driving approximately 30 mph. when the air bags deployed, the dodge emblem on the steering wheel was shot outward and lodged itself into the passenger side door panel. the contact expressed concern about how forceful the emblem was shot off from the steering wheel. the vehicle was towed to a towing yard. the vehicle was not examined for the cause of failure. the manufacturer was not made aware of the failure. the failure and current mileages were 70,000. kmj
11/05/201170000
 Tl-the contact owns a 2007 dodge nitro. the contact stated that she was involved in a crash while driving approximately 30 mph. when the air bags deployed, the dodge emblem on the steering wheel was shot outward and lodged itself into the passenger side door panel. the contact expressed concern about how forceful the emblem was shot off from the steering wheel. the vehicle was towed to a towing yard. the vehicle was not examined for the cause of failure. the manufacturer was not made aware of the failure. the failure and current mileages were 70,000. sm.
STRUCTURE - FRAME AND MEMBERS
06/21/201059000
 Tl- the contact owns a 2007 dodge nitro. while attempting to exit the vehicle the contact noticed that the driver side inside door handle had broken off of the door without warning. the vehicle has not been diagnosed and there were no prior warnings. the current and failure mileages was 59000. bml