Consumer Complaints


Fail datemilesoccurencesPurchase date
SERVICE BRAKES
12/06/2012350001
 The emergency brake ratchet assembly is broken. there are no replacement parts available in the united states and i was told there 77 customers waiting for the part ahead of me. this is one dodge dealer in the united states. the safety issue is that when parking on any type of grade ti transmission could slip and allow the vehicle to roll out of control. additionally with out these part the vehicle will not pass the pennsylvania annual safety inspection. *tr
12/06/201235000
 The emergency brake ratchet assembly is broken. there are no replacement parts available in the united states and i was told there 77 customers waiting for the part ahead of me. this is one dodge dealer in the united states. the safety issue is that when parking on any type of grade ti transmission could slip and allow the vehicle to roll out of control. additionally with out these part the vehicle will not pass the pennsylvania annual safety inspection.
SERVICE BRAKES, HYDRAULIC
09/01/201151000
 Tl* the contact owns a 2007 dodge nitro 4x4. while driving approximately 60 mph, the contact heard a loud noise coming from under the vehicle. the brake pedal traveled to the floorboard upon engaging and the vehicle failed to reduce speed until after the brake pedal was applied repeatedly with force. the contact inspected the outside of the vehicle when coming to a complete stop and noticed the front passenger side brake pad detached onto the road. the contact was able to drive the vehicle with caution. the vehicle was taken to an authorized dealer who replaced the master cylinder and booster cylinder. in addition, both front rotors and both front ca pliers were replaced. the manufacturer was notified of the problem and repaired the vehicle at their expense. the approximate failure mileage was 51,000.
09/01/201151000
 Tl-the contact owns a 2007 dodge nitro 4x4. while driving approximately 60 mph, the contact heard a loud noise coming from under the vehicle. the brake pedal traveled to the floorboard upon engaging and the vehicle failed to reduce speed until after the brake pedal was applied repeatedly with force. the contact inspected the outside of the vehicle when coming to a complete stop and noticed the front passenger side brake pad detached onto the road. the contact was able to drive the vehicle with caution. the vehicle was taken to an authorized dealer who replaced the master cylinder and booster cylinder. in addition, both front rotors and both front ca pliers were replaced. the manufacturer was notified of the problem and repaired the vehicle at their expense. the approximate failure mileage was 51,000. kmj
09/01/201151000
 Tl-the contact owns a 2007 dodge nitro 4x4. while driving approximately 60 mph, the contact heard a loud noise coming from underneath the vehicle. the brake pedal traveled to the floor upon engaging and the vehicle failed to reduce speed until after the brake pedal was applied repeatedly with force. the contact inspected the outside of the vehicle when coming to a complete stop and noticed the front passenger side brake pad detached onto the road. the contact was able to drive the vehicle with caution. the vehicle was taken to an authorized dealer who replaced the master cylinder and booster cylinder. in addition, both front rotors and both front ca pliers were replaced. the manufacturer was notified of the problem and repaired the vehicle at their expense. the approximate failure mileage was 51,000. js
08/13/2010
 This vehicle has had many issues. the brake pedal becomes hard to push with little braking effect then will suddenly loosen up and apply hard brakes. the seat belts act up. the door handles on the inside break while driving down the road so you cannot get out from inside. the engine revs and hesitates intermittently. the cruise control fails. there are numerous blind spots.the vehicle is not stable on the highway. it is sometimes slow to start. the window controls are in a bad location. there is only one key cylinder to unlock the doors with a key.
10/01/201060000
 I am having multiple issues. the gas tank overflows every time i get gas, the air conditioner only cools while driving and sometimes produces heat instead, the locks do not work 4 out of 7 days a week, the tpm signal comes on every few days even though the tires are fine, and the windows do not work on occasion. although this appears to me there is an electrical and gas tank issue, there are not any recalls issued at this time. i have called the dealer several times and have been told that i will need to bring it by when things are not working in order for them to do any type of diagnostic testing. i consider both electrical and gas to be a safety issue and would like for someone to address this concern. in addition, but i am not sure if it is directly related to the electrical issue, both brake lights stopped working.
08/08/200811
 My 2007 dodge nitro brake pedal goes to less than one (1) inch of being hard on the floor. on presenting this problem to the local dodge dealership, their response was that they could show me a 2008 nitro with brake pedal the same way. my constant concern is whether i will be able to stop the vehicle safely at all times. i certainly paid for brakes and feel i should have received brakes that are safe and dependable. i reported this condition when i first purchased the vehicle, and told this was normal. *tr
05/18/200766231010/24/2006
 Tl*the contact owns a 2007 dodge nitro 4x4. while driving 65 mph or greater, the tire pressure monitor alarm sounded and the deflated tire icon appeared on the instrument panel. the contact checked the driver side rear tire, but the tire was not flat. the vehicle was taken to the dealer on three separate occasions. the tire pressure monitor is still not working properly. the current mileage is 8,570 and failure mileage was 6,623. the consumer stating still waiting for dealer to receive a response from chrysler about the defect. the consumer provided repair invoices for the vehicle and a vehicle inspection report. the dealer stated fuel tank locking, when cold and moving a popping sound in wheel, heat coming up through steering column, and brake pedal feels low. updated 08/07/07 *tr
SERVICE BRAKES, HYDRAULIC - ANTILOCK
10/01/20076700403/15/2007
 I have had a continuous problems with stalling, transmission, and braking with my new vehicle! the dealer did the recalls the reprogramming for all compontents and even replaced a kinked fuel line and they did not document that they replaced it, they told me that it wasn't available from dodge so they said they pulled it off one on the lot! the transmission slips, chugs, chatters, shudders,everything that a transmission is not susposto do! so they replaced the torque converter,i got it back and after about 20 minutes of driving the same problems started again just not as bad, each time i drive it it gets worst just not as frequent,now with the brakes, the esp/bas light comes on, when its on the brakes are real touchy like sudden stopping ,and lunging you forward, the dealer cut the rotors for a pulsation but did nothing about the light coming on! i guess if the computer doesn't say there is something wrong then nothing is, a computer is only as smart as who programmed it! there are many other problems, its been in the dealer 3 times for a total of ten days so far mainly the same three components well i have to take it back again because there is still something wrong with it, and now the engine has a loud tick, and a hissing sound along with the same concerns as before. *tr
SERVICE BRAKES, HYDRAULIC - ANTILOCK - CONTROL UNIT/MODULE
10/23/200712002001/12/2007
 We purchased a 2007 dodge nitro slt 4x4 from berger family dealership in january of 2007. this vehicle was purchased brand new. in spring 2007 my wife noticed when going up a steep hill at a slow speed (approximately 10-15 mph), coasting to the top of the hill to a stop sign, when she applies her brake pedal, there is no braking. after a short time, the brakes will engage. this is after swerving into oncoming lane to avoid rear-ending stopped traffic in front of her. luckily all these times, no one was in this lane. this happened again in the same spot on way to work the following week. an appointment was made to have this checked at dealership. nothing was found wrong, and dealership could not reproduce the problem. this issue sometimes can happen once or twice per week, or may happen once in 2-3 weeks. about 1 1/2 months later wife noticed when backing down our driveway which is steep, the same issue with braking. we made another appointment at dealership to have it checked. still unable to reproduce the problem, or find anything wrong. in september 2007, a local newspaper advised of this problem. we contacted the nhtsa and chrysler, and they were aware of this problem. we were told by chrysler that a recall of reprogramming some braking module will be out by the end of the month. it is october 23, no recall yet. i looked on your website and chrysler has this labeled as a g40 recall, to start in october. today i telephoned the dealership, and they no nothing about this recall, in fact they looked in their chrysler computer system, and it is not even listed. i feel this is uncalled for as my wife is petrified to drive this vehicle. someone at chrysler is dropping the ball and this needs to be remedied immediately before someone is killed by brakes that do not work, or intermittently fail. i am looking for your help to pressure chrysler into fixing this problem. we do not wish to become a statistic in your files because of this manufacturers error(s). *tr