Consumer Complaints


Fail datemilesoccurencesPurchase date
UNKNOWN OR OTHER
12/01/201280000
 I have had nothing but problems with the vehicle since i purchased it less than a year ago. the drivers side door handle broke. the only way to get out of the vehicle is to put down the window and open the handle from the outside handle. the driver side door panel is loose. the electrical panel with the power window and door locks occasionally comes right out of the door on the driver side. roof rack has started to come off in the upper right hand corner near passenger side. side panels of the front driver and passenger seats are loose and when you go to get out of the vehicle they catch on your clothing. they are unable to be repaied as they are made of plastic. the paneling under the steering wheel became loose and almost caused an accident as it got stuck on the brake pedal. i feel that this vehicle was made with poor quality and is unsafe with all the problems that keep happening.
06/01/201020000
 Come outside keys in hand and my truck is running check engine light is on all displays are lit up and no there is not an auto start on my vehicle this has happened 6 times and was not diagnosed until recently that the tipm module is the problem until recently because when the check engine light goes off the codes do not appear and was told this is a safety issue cause it can turn off my lights while driving lock me in my car mess with my horn wipers steering cause this is the brain to my truck but due to me being out of warranty now i am exsprcted to pay for out of pocket even though it started under warranty
04/13/2012
 The driver's side door handle snapped apart, breaking the plastic handle close to the inside of the door where in connects.
12/13/2011
 Interior door handle broke(plastic) .poor handle design. cannot open door from inside without unlocking door manualy and putting down window and unlocking from outside handle. safety issue in a accident. reported to dodge to check if recall was in affect. was told it was not.
10/06/2011
 I have had my 2007 dodge nitro for about 3 years now. since i have had the vehicle, i have noticed that the door handles inside the vehicle are faulty and continually fail. they break and become innoperable, leaving who ever is sitting by the door trapped in the vehicle unless opened from the outside. my door handle broke for the first time and i thought it might have been my fault. since then my door handles has broken several times and i have had to spend alot of money to replace them every time. i make less than the average blue collar worker and do not have the $175 every time the vehicle door handle breaks. therefore, at times such as now i have to leave the vehicle handles broken because i can't afford it. i currently have two door handles broken right now. i feel this is a huge safety concern because if a car accident were to happen, and the person sitting next to the door with the broken handle needed to exit the vehicle in a hurry, they would not be able to get out. once the handle is broken, the door cannot be opened from the inside. so, lets say the vehicle was on fire. the person next to the door with the broken handle would be stuck unless someone opened the door from the outside or unless that person were to quickly roll the window down, reach out and open the door from the outside. i feel this is a huge safety concern and have voiced my opinion to dodge about the issue. i asked them to start a recall of the item and find a suitable replacement for it that will not break all the time. dodge would not even hear my concerns and pointed me towards this website. i hope this issue is taken seriously, because i know i am not the only person who is having this issue. many dodge nitro owners are having the same issue of you google it, you will see. i feel dodge might have a major law suit coming if this issue causes the death of a person.
06/15/201156000
 Interior door handle on the drivers door broke leaving the driver unable to exit the vehicle. the drive was able to exit by use of the exterior handle on the same door but that would not have been the case if the window was not functional.
04/17/201050000
 During the last major snow storm i noticed what i thought was a break failure after talking to a coworker he said that sometimes a lot of snow can mess with the breaks. his explaination seemed logical. on 4/17/10 i was driving down the road and started coasting towards traffic that just started moving. my approach speed was a little faster but by no means nothing that couldn't be stopped. when i went to push the break pedal and the breaks didn't work. i felt like i was standing on them. i tried to make a correctional manuever to not injure anyone but i couldn't without going into oncoming traffic.and rearended someone. who in tnturn rearended someone (4 cars total because everyone was moving). all of the brake recalls were done at the dealership at my 36,000 mile service. this was the same feeling i had during the snow incident but it didn't happen again until yesterday. i am glad that everyone is alright but this could have been much worse.