Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
STEERING - COLUMN
DP03002CHRYSLER GROUP LLC05/07/200307/22/2003STEERING COLUMN SEPARATION
 Mr. larry a. sackey submitted a petition to the national highway traffic safety administration (nhtsa) by letter dated april 18, 2003, requesting that nhtsafurther investigate the defective collapsible steering shaft system on 1987-1995 vehicles manufactured by the daimlerchrysler corporation.in part because of 49 cfr
STEERING - GEAR BOX - SHAFT PITMAN
PE96022CHRYSLER GROUP LLC03/22/199607/31/1996ALLEGED FAILURE OF STEERING PITMAN SHAFT
 Steering box output (pitman) shaft breakage resulting in loss of control.

Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
08/03/201048600
 Tl-the contact owns a 1995 dodge ram 1500 pickup. while driving at 35mph the steering power was completely lost. the vehicle was uncontrolable due to the baracket that holds the track bar completely broke. the vehicle was towed to the contact home and has not been repaired. . the dealer and manufacturer was contacted and informed him they will not repair the vehicle he has to repair the failure at a cost of $3000 and there are no recalls. the failure mileage was 48,600....mw
09/01/19972
 While driving and turning a corner steering snapped, and the steering shaft underneath the hood came off the steering box. dealer contacted and cannot duplicate the problem, repairs done at owners expense. *ak steering columns aslso failed twice. no responce from dealer on 2nd repair. *sb
 Steering is loose, causing excessive vibration. *ak
STEERING - COLUMN
09/29/200366000003/15/1995
 Steering wheel moves in and out a lot. it is a 1995 dodge ram pu. there was recall work done to the steering in 1997. took to dodge dealer said they will not repair. unless i pay for the work. called chrysler they said the same thing.
STEERING - GEAR BOX (OTHER THAN RACK AND PINION)
12/01/199712/01/1997
 When purchased used truck in 12/97 noticed that the steering was very loose. mentioned to used dealer and said that all trucks have loose steering. not content with that answer took to chrysler/dodge shop to have it checked out. the shop replaced the tie rods, shocks, and trac bar on the front suspension. told me that the steering gear box was worn. told them not to replace that becasue i wanted to investigate for more info. after work was completed, still a lot of steering play. not satisfied. need to replace the steering gear box, but i need to know if this is going to be covered by dodge or not. local dodge shop says they will not cover it.
12/05/199708/01/1995
 Pe96022; the defective steering output pitman shaft seal broke, causing loss of steering control. replaced power steering pump and steering box.
01/26/199807/15/1995
 Two bolts that hold the entire steering box to the frame in front of the vehicle snapped off causing total loss of steering and disabling the vehicle.
STEERING - GEAR BOX - SHAFT PITMAN
12/05/199708/01/1995
 Pe96022; the defective steering output pitman shaft seal broke, causing loss of steering control. replaced power steering pump and steering box.
STEERING - HYDRAULIC POWER ASSIST - PUMP
12/05/199708/01/1995
 Pe96022; the defective steering output pitman shaft seal broke, causing loss of steering control. replaced power steering pump and steering box.
STEERING - RACK AND PINION
980005
 The vehicle continued to run out of gas. when the vehicle warmed up, it shut off. the consumer felt the fuel pump was defective. *nlm the fuel pump was replaced. a grinding noise had come from the rear of the truck. the pinion gear had gone bad. the entire rear end was replaced and the 20k miles later was replaced again. (the same problem) *scc *jb
STEERING - WHEEL AND HANDLE BAR
30
 When the key turns off engine most of the time you can`t get the key out because the gear shifter does not go all the way into it`s slot ,and even after it does finally go into the slot (after working with it) the steering wheel does`nt lock !*ak
11/01/2000108/21/1996
 Consumer received recall notice in 1997 for steering column, and dealer put a plastic bushing to keep steering from working loose. 3 years later , steering was coming loose again & making a popping noise. problem wasn't comletely fixed. currently, dealer wants consumer to pay $500.00. manufacturer claims there are no other complaints. *ak
06/01/1999109/01/1994
 Clock spring in the steering wheel went out at 20-24,000 miles. abs light would come on/stay on around 26,000 miles, 99 percent of the time. the dealer agreed to pay for the part, but, consumer will have to pay for the labor. they don't know of the cause.*ak
06/01/1998108/21/1995
 After service, per recall, for steering problem, driver noticed bumping and slack in the steering wheel. service check indicated that the front end was in good condition. noise became worse, and now driver is told that the steering column and lower steering shaft needed to be replaced.
09/01/19972
 While driving and turning a corner steering snapped, and the steering shaft underneath the hood came off the steering box. dealer contacted and cannot duplicate the problem, repairs done at owners expense. *ak steering columns aslso failed twice. no responce from dealer on 2nd repair. *sb
01/26/1998
 While pulling into a shopping center, driver lost total control of steering because the bolts that hold the steering snapped off the frame of the truck. the truck is being repaired by dealer. *ak