Consumer Complaints


Fail datemilesoccurencesPurchase date
LATCHES/LOCKS/LINKAGES
09/24/2010116064
 Tl-the contact owns a 1996 dodge ram 1500. the contact stated that while driving at 50 mph, the hood suddenly flew up, buckled and cracked the windshield. there was no accident as a result. the vehicle was taken to an authorized dealership to have the vehicle repaired according to recall 01v040000 (latches/locks/linkages:hood:latch). the dealer asked a representative from the manufacturer's office to inspect the vehicle but after inspecting, the rep declined service as two prior recall notices were sent out to previous owners. the vehicle had not been repaired at the time of the complaint. the current mileage was 116,267. the failure mileage was 116,064-bk
01/22/2009960001
 The reclining mechanism has been repaired twice and has failed thee times. two time while the vehicle was in motion, once at highway speed. parts are not available for correct repair. *tr
LATCHES/LOCKS/LINKAGES - HOOD - LATCH
02/05/2007129000205/10/1997
 While driving home from work on 2/5/2007 the hood on the 1996 dodge ram p/u flew open, causing me to lose control of the vehicle. just missing a bus, then coming to a stop after hitting the curb. the hood was damaged along with the windshield, also, front end hit the curb. dodge refused to repair and replace the hood latch because they claimed the primary latch was defective, they only had a recall for the secondary latch. in the recall it stated that the hood could open if the primary latch was defective. if the secondary latch was not defective it would have prevented the hood from opening completely. i did not receive any recall notice for any defective hood latch. i could have been killed and/or killed other innocent people if this were to happen after entering i-95. dodge should be forced to repair all hood latches on these vehicles, one was no good without the other. after taking my truck to a dodge dealer they left the hood completely unlatched, and did not replace the bungy cord i had placed to prevent the hood from opening. when will dodge be forced to repair this serious problem. after someone is injured. dodge was negligent in allowing these latches to be kept on these vehicles. *ak
03/04/20071
 19960 dodge ram 1500. consumer states that while driving the hood unlatched. the hood bent backwards against the windshield which caused the vehicle to run off the road. *mc ohio traffic crash report. *tr
02/05/2007131300104/16/1997
 The hood flew open while driving home, causing me to lose control and hitting the curb to stop the truck. dodge reused to repair damage or supply me with a new latch, they stated the primary latch gave way, causing the hood to open. dodge dealer stated the main latch was bad, if the secondary latch was operating as it was meant to the hood cound not have opened, dodge was at fault. i am now afraid to drive my truck, but it was my only transportation.*ak
09/30/2006131000111/20/2001
 I was accelerating onto a limited access highway, j. turner butler blvd. traveling approximately 45-50 mph when the hood of my truck released and crashed into my windshield blinding me. i was able to come to a stop and pull off the roadway without incident. afterwards i did research to see if there were any recalls and found nhtsa 01v040000 for dodge ram 1500 pus for years 1994-1999 which indicated corrosion of the spring on the secondary latch could cause it to bind in the release position. i believe this is what happened to my truck. the recall however was only for trucks sold or registered in the salt belt states in the northern part of the country. i reside in a coastal area of florida and purchased this truck used. it was originally sold on the west coast of florida and i am a resident of jacksonville beach, but it was used in coastal florida since it was sold. i am in the process of getting it repaired, and i will bear the cost since i just cancelled my comprehensive coverage (thought it was too costly for a 10 year old truck). i was just wondering why coastal regions were not included in the recall or if that needed more research? *nm
03/09/2006151232105/14/2002
 On 3/9/06 my hood on my 1996 dodge ram 1500 blew open on the highway. there is damage to the hood and the hood hidges. there was a recall on the hood latch #01v04000. i contacted dodge about this, they told me that they would repair the latch but not the damage to the truck. they should repair the damage also, since i did not receive the recall notice. *nm
10/02/2001
 01 v 040 000/hood latch: dealer; jim baier chrysler; fort madison, ia; phone # 319/372-1012 refused to honor recall notice. consumer was told to take vehicle to another dealer. feel free to provide any further information. *ak
102/01/1997
 Hood latch failed causing hood to open and obscure vision resulting in damage to vehicle.