Consumer Complaints


Fail datemilesoccurencesPurchase date
STRUCTURE
04/09/19991
 I have a 1996 dodge ram and like just about every other ram owner my dash is cracked all to pieces.all the other pictures of dodge rams that have cracked dashes the cracks are in the same place as mine this is a defect and dodge knows it but refuses to fix it they would rather me pay 600.00 to have it replaced this is complete
01/10/20072000001
 I bought a 96 dodge ram 1500 ext cab brand new from michigan i have been the sole owner of this vehicle and take care of it as need be. my dash board started out cracking then more cracks that grew larger and larger until they just broke into pieces, so now i have no dash at all. you can buy new dash boards from dodge but also have to buy the bezel because the bracket pattern has changed. that's going to cost around $400 plus have someone install it. this is obviously a factory defect that dodge should be held responsible for. my vehicle is not the only vehicle like this i have seen many others just in my area. *tr
09/11/20081
 Dash cracking. cracked earlier, date listed is when i bought it. *tr
02/11/2008104/29/2007
 Large cracks in the top of the dash. started as a smaller crack and as time has passed it is now enormous and the dash is split into 2 pieces. *tr
01/01/2006108/01/1996
 The dashboard was devoloping cracks throughout. the cracks were developing into holes. there was no crash or incident.*ak
05/09/2007110/14/1996
 The dashboard in the dodge ramwas cracked and caved in. this created a safety issue as it exposed electrical systems to damage.*ak
05/06/200020000110/04/1995
 Tl*the contact owns a 1996 dodge ram 1500. seven years ago, the contact noticed the vehicle's dashboard beginning to crack at approximately 20,000 miles. the dashboard was not repaired and the contact put a padding down to protect it from the sun. the dashboard is still cracking. the contact has pictures. the current mileage is 73,000 and failure mileage was 20,000.
05/01/2007100000103/20/2007
 I bought the dodge ram used a (1996) i love the truck, except for the dashboard. it started as one small crack, and is from the windshield all the way back to the gauge cluster. and now there are more cracks starting ! i know it's just a matter of time before i too have a caved in dashboard! *tr
09/02/20061
 1996 ram 1500 sway bar attachment failed. *ts the consumer stated when the sway bar fell to the ground, it caused the front wheels to rapidly go from full-left to full right at the rate of several times per second. subsequent inspection showed that the sway bar plate had never been machine welded to the frame and for several years had been held on only by three small spot welds, meant to hold the plate in place for the machine welder. the machine weld appeared to be about an eighth to a sixteenth of an inch off, missing the entire plate. *jb
09/02/20061600001
 1996 dodge ram 1500's sway bar link broke while driving. *ts prior to the sway bar breaking, the vehicle began to shake violently. the vehicle was brought to a stop on the side of the road. subsequent inspection of the truck showed that the sway bar plate had never been machine welded to the frame and had been held on only by three spot welds. the problem was brought to the attention of the manufacturer but they were not interested and provided no assistance. *nm
02/01/20061620001
 I have a 1996 dodge ram 1500 truck and the dash board is falling apart. it started as small cracks around the vents and soon speed all over the dash. i am worried about the function of the air bag system. i have talked to other dodge truck owners and they have had the same problem. i think it must be bad material the dodge used in the dashes. *nm
06/01/2005150000502/15/2004
 The top side of the interior dash started cracking approximately 9 months ago and within very short time frame, it now has very large, multiple cracks. seem to have started around the vent areas. it also has a problem with surging when driving at a lower steady speed. *nm
STRUCTURE - BODY
09/27/2012176000
 Tl-the contact owns a 1996 dodge ram 1500. while driving approximately 45 mph, the hood latch detached unexpectedly which caused the hood lid to release and crash into the windshield glass. as a result, the front windshield shattered upon impact. in addition, the hood lid was slightly bent. the vehicle was not repaired. the manufacturer was notified of the problem. the approximate failure mileage was 176,000. kmj
09/27/2012176000
 Tl-the contact owns a 1996 dodge ram 1500. while driving approximately 45 mph, the hood latch detached unexpectedly which caused the hood lid to release in an open full position and cracked the crashed the windshield glass. in addition, the hood lid was slightly bent. the vehicle was driven from the scene. the vehicle had not been repaired. the manufacturer was notified of the problem. the approximate failure mileage was 176,000. js
06/28/2012193000
 Tl* the contact owns a 1996 dodge ram 1500. the contact stated that the hood flew open while driving approximately 35 mph. the contact was able to close the hood, which seemed to be secure however the failure recurred once he reached 60 mph. the hood violently struck the front windshield and caused the glass to shatter. the vehicle was not taken to the dealer for diagnostics. the manufacturer was made aware of the failure and advised the contact that there was a manufacturer's recall for the failure but he believed that the recall was expired. the vehicle was not repaired. the approximate failure mileage was 193,000.
06/28/2012193000
 Tl- the contact owns a 1996 dodge ram 1500. while driving approximately 35 mph the hood opened on its. the contact stopped on the shoulder of the road and was able to close it. the failure occurred a second time while driving approximately 60 mph. the hood suddenly opened on its own and slammed into the windshield braking the glass. the vehicle was not taken to the dealer for diagnostic. the manufacturer was made aware of the failure. the manufacturer stated there was a manufacturer recall but it may have expired. the vehicle was not repaired. the approximate failure mileage was 193,000. da
10/01/2003860001
 Paint is starting to peel off in sheets on the hood and other parts of the vehicle. *ak
08/22/200389000101/14/1997
 I own a 1996 dodge ram that had a large section of the paint on the hood peel off down to the sheet metal in one day. approximately a 2'x2' section. chrysler along with the ross park dodge dealership in pittsburgh pa. will do nothing.*ak
STRUCTURE - BODY - BUMPERS
10/26/1996102/01/1997
 Bumpers failed.
STRUCTURE - BODY - HOOD
04/04/20071
 I have a 1996 dodge ram the hood flew up and damaged the hood & grill and brackets. there was a recall on my hood latch, all they want to do is replace the latch and the brackets is this right, don't they have to fix the damaged parts caused by the defective part? i was never notified of the recall because i was the 2nd owner and never in there system. *tr
 The front grill on the hood has plastic fasteners that hold the grill onto the hood. these fastners are breaking as normal wear and tear. dodge dealership said that this is a common defect. a potential deadly hazard considering the location of the defect. *ak
STRUCTURE - BODY - HOOD - HINGE AND ATTACHMENTS
04/22/20081890001
 While driving south on the new jersey turnpike on 0/22/08, the hood on my dodge ram 1500 opened crashing my windshield completely and damaging the hood itself. i was able to drive all the way to my destination in texas. while in texas, i was trying to find a replacement hood but was never successful until i decided to look for information online about my truck and came to the carfact website where i found the was a recall on the secondary hood latch on it. when i contacted the chrysler company about the recall the decided not to replaced the damaged hood and re-imburse me for the damaged windshield. *tr
03/28/2006137000108/01/2005
 Dt*: the contact stated while driving 45mph, the hood safety latch failed allowing the hood to fly upward into the air. the vehicle was taken to a dealer and the latch was replaced under a recall, however the dealer would not replace the hinges or hood. the nhtsa recall campaign id# is not available.
04/04/2001105/01/1996
 Damaged hood,windshield,hood hinges,wiper arms
STRUCTURE - FRAME AND MEMBERS
09/29/2001
 Frame of vehicle is cracking in rear, and trailer hitch is cracked. a private mechanic diagnosed the problem. please provide any additional information / attachments.*ak