Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
1
 Consumer states that the steering shaft and intermediate steering shaft were replaced. *slc
05/01/1998103/17/1997
 Consumer was driving, heard loud noise when making left hand turn. steering locked up, causing loss of control.bulletin is out on part, but it is on back order, steering damper was replaced prior at about 7000 miles. *ak
08/14/199612/23/1997
 The intermitent steering shaft rattles and bangs contantly. steering column has already been replaced. problems have existed since delivery of vehicle.
STEERING - COLUMN
04/14/200869800
 Tl*the contact owns a 1997 dodge ram 1500. while attempting to make a left hand turn at 5 mph, the steering column locked up and the contact lost control of the vehicle. no warning signs were illuminated at the time of the failure. the failure occurred three additional times. she took the vehicle to two local mechanics, but they could not diagnose the cause of the failure. the manufacturer was notified and the contact is planning to take the vehicle to be inspected by a technician. the vehicle has not yet been repaired. the failure mileage was 69,800 and current mileage was 69,885.
STEERING - COLUMN LOCKING - ANTI-THEFT DEVICE
06/27/200488200106/16/2004
 While driving on a curve to the left at highway speed steering wheel locked up. i tried to turn steering wheel and it would not move,hence i drove off highway and truck rolled end for end. seated belt was used and air bag was deployed. i sustained internal injuries and was hospitalized.*ak
STEERING - GEAR BOX (OTHER THAN RACK AND PINION)
05/26/200595100110/08/1996
 Dt: consumer states the steering gearbox on the vehicle has a problem. while pulling from the driveway consumer was unable to steer. vehicle was going about 20mph. luckily consumer made it back to the driveway. consumer feels this was the steering gearbox. vehicle is unable to be driven. after inspection of the vehicle, consumer felt as though it is the gearbox. vehicle has not been taken to the dealership, but plans to have dealer to double check this issue. *tt
109/12/1996
 While driving, consumer could hear and feel a clicking/knocking noise, dealer replaced the steering shaft, however the gear box was found to be the problem, consumer states that at dead center, he could feel no steering contact with linkage. *slc
12/10/2001
 Consumer took vehicle to dealer to have brakes done and a gear box put on, and consumer found out that fornt coil springs were busted due to defective steel. *ak
STEERING - HYDRAULIC POWER ASSIST - HOSE, PIPING, AND CONNECTIONS
04/13/200540805/30/1997
 A long list is available at humes of waterford,pa. the most amazing failure of the vehichle was when the driver's door flew open while driving around the bend and i was lucky thaat no oncoming traffic was coming. humes(dealer) fixed it by a horrible weld on the latch.*ak
STEERING - HYDRAULIC POWER ASSIST - PUMP
02/20/2000407/01/1998
 When making a left turn on a road or a parking lot, and there is water in the road,the water will splash on the power steering belt. at this time i lose all steering control and i keep going in the direction that the wheel is in. this has happened at least three times. after about one to two seconds the steering returns. so far there have not been any accidents. i would like to know if there have been any other complaints like this and what i can do to prevent this from happining again. *ak
STEERING - LINKAGES
08/14/19973
 Hears a clicking/popping sound when turning steering wheel. problem located in joints connecting to steering gear box. took to dealer & informed need to order parts. owner still has vehicle & drives it. *ak
STEERING - LINKAGES - KNUCKLE - SPINDLE - ARM
 There was a loss of steering due to a loose steering knuckle. driver was unable to steer the vehicle and hit another vehicle. chrysler has seen vehicle, and said it was not a factory defect. *ak
03/17/1998306/01/1997
 No summary listed for this vehicle. *ak
STEERING - LINKAGES - TIE ROD ASSEMBLY
03/21/2008112/15/2003
 I drove 20 miles to pick up my elderly father to take him out to lunch last friday, the 21st of march, 2008. after we got in my truck, (1997 dodge ram pu 1500), i put in reverse to back out of the parking lot, i heard a hissing sound and realized the air was coming out of my tire. i got out of the truck, the tire was flat and i noticed the tie rod had broken, and dropped down and put a hole in the rim of my tire. if i had been driving 55mph down the highway, we would have been severely injured or worse yet, killed!! it cost me over $350 and i heard someone else say that someone they knew had the same experience. i did not hear anything before to alert me to the fact that anything was wrong with the tie rod. i feel this is a dangerous defect and chrysler should look into this situation-especially since i had no warning. i also had to have my truck towed 20 plus miles to repair shop,(and had to pay the tow bill), had to have someone else drive 20 miles to come and get me and i was without use of my truck for transportation for awhile. *tr
STEERING - WHEEL AND HANDLE BAR
02/14/19970
 The steering column has been replaced because of the plastic bushing and now there's an clicking noise and vibration in the steering column when driving between 25-35 mph. please describe details. *ak