Consumer Complaints


Fail datemilesoccurencesPurchase date
UNKNOWN OR OTHER
08/01/2009190000
 The entire dash panel has cracked and shattered. the entire top portion of the dash panel is missing, exposing the gauges and wires. the bezel around the gauges and cup holder is cracked. the remaining part of the dash panel is loose and vibrates, making noises during travel. dash continues to crack and fall apart during travel.
09/01/200990000
 The dash in 1997 dodge ram 1500 has multiple cracks across it. the cracks are becoming more numerous as time goes along. this is a safety hazard as i fear the dash will brake apart in numerous sharp pieces if a crash occurs.
07/01/2012131000
 My dash is literally falling apart. i bought it in february with 0 cracks and now it looks like a piece of peanut brittle. i searched and apparently this is a huge problem. i just want it fixed.
05/13/2008139550
 The plastic dashboard top suddenly began breaking into large, sharp shards and falling apart. once this began, electrical problems inside the dash began, including radio feature failures, headlight switch wiring, etc.
05/04/200998000
 The dash board on my 97 dodge ram has cracked in several places. one major concern is the dash cracked over the air bag, i can see electrical components inside the dash area. the local dodge dealership refused to repair the damaged dash board.
09/27/2006150000
 Multiple cracks on dashboard, approx. 13 cracks
05/04/200998000
 The dash board on my 97 dodge ram has cracked in several places. one major concern is the dash cracked over the air bag, i can see electrical components inside the dash area. the local dodge dealership refused to repair the damaged dash board.
09/27/2006150000
 Multiple cracks on dashboard, approx. 13 cracks
05/04/200998000
 The dash board on my 97 dodge ram has cracked in several places. one major concern is the dash cracked over the air bag, i can see electrical components inside the dash area. the local dodge dealership refused to repair the damaged dash board.
09/27/2006150000
 Multiple cracks on dashboard, approx. 13 cracks
05/10/2005120120
 97 dodge ram 1500 dash cracking in many places , defect in workmanship, safety hazzard if it falls into dash . front bezel may fall off because it is connected to the cracking dash.
05/01/2011
 The dash in my 1997 dodge ram 1500 is completely caved in and in thousands of pieces. this dash piece is what holds the vin in place, i now have it stored in the vehicles glove compartment. i have been informed by many dodge owners that this problem is not just mine but many of their products. i was also informed that contacting dodge directly would get me nowhere. im here asking for help in righting this situation, im a disabled veteran and cant afford to buy a dash for my truck. thank you very much
01/01/200478000
 Tl*the contact owns a 1997 dodge ram 1500. the contact stated that the instrument panel had been breaking into pieces over the past few years. the vehicle was taken to an authorized dealership where the contact was informed that he would be responsible for all repair costs. the vehicle had not been repaired at the time of the complaint. the failure mileage was approximately 78,000. the current mileage was approximately 135,000.
05/21/20100
 1997 dodge ram 1500 exploded and caught my mother in laws house on fire
03/15/2003
 I purchased a 1997 dodge ram new in 97. paint defect started over last 7 years. clear coat began peeling off on top of cab. paint is peeling off in sheets on bed sides and tail gate. paint has also failed on lower side panels. vehicle has been well taken care of. want to know if there is any recourse to get fixed.
08/15/20081000001
 There was nothing leading up to the failure, all of a sudden my dashboard just started cracking all over the place. *tr