Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY | |||
| 2 | |||
| The exterior mirrors fold back with wind resistance. | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - HEATER CORE | |||
| 11/17/2001 | 62000 | 1 | |
| Heater core replacement needs done and worried about the dash cracking when put back in, it was a problem with a prior 97' ram i owned and know it's a chrysler problem and concerned about my dash on the 01' i now own. *tr | |||
| VISIBILITY - REARVIEW MIRRORS/DEVICES | |||
| 09/12/2003 | 1 | ||
| The failure of the driver's side rear view mirror appears to be a manufacturer's defect. the mirror would not remain stable once the vehicle was placed in motion. as you drive the mirror would be pushed towards the driver's side window. after having the mirror replaced at my expense ($359.41), the invoice is received stated mirror clips broken, replaced mirror with housing. the manufacturer should absorb these costly repairs because i believe the instability of the mirrors is a safety issue. *la | |||
| 02/01/2001 | 100 | 10/01/1997 | |
| Both side mirrors move back and forth as you drive or when wind changes, dealer inspected said yes they are bad, new ones, $600.00, at only 15,000 miles at time of failure.talked to three others ,same type truck, who have this problem. *ak | |||
| VISIBILITY - REARVIEW MIRRORS/DEVICES - EXTERIOR | |||
| 04/23/2003 | 1 | ||
| The vehicles driver side rear view mirror failed to stay in place which resulted in poor visibility. *nlm | |||
| 04/18/2003 | |||
| The two rear view mirrors have fallen. the dealer was notified. *nlm de los espejos laterales se estan desprendiendo. | |||
| 01/19/2003 | 11/05/2002 | ||
| Both exterior mirrors turn in while driving making it impossible to see. this is the same problem that others have been having such as complaint #'s 724822, 9001529, 890575, 882388, 747014. i purchased this vehicle used from a dodge dealership and after one day took it to them and discussed the problem with them and was told by some in the service dept. that they were not original mirrors. i know that these are the origianl mirrors by seeing over 100 trucks on the road with the same ones on them. i found that a sorry way to get by without discussing the problem with me, i was not asking them to fix them just if there was a way to do it. regent dodge in nashville is a sorry excuse for a dodge dealership and no one should buy anything from them, and especially take anything to them to be worked on. i would appreciate any help on getting this problem taken care of since it is a major problem with being able to see other drivers while driving. | |||
| 02/01/2001 | 1 | ||
| Exterior mirrors on both doors of the vehicle failed to remain in place by moving in the wind. dealership has examined vehicle, and determined that mirrors needed to be replaced at consumer's cost. *ak *slc | |||
| 02/15/2000 | |||
| Both exterior mirrors would fold in while driving, causing blind spot and almost a vehicle crash. dealer was notified, and replace mirrors, but problem still reoccurring. dealer refuses any more assistance. feel free to provide any further details on this matter. *ak | |||
| 06/29/2000 | 1 | 07/01/1997 | |
| The failure of the rear view mirror appears to be a manufacturers defect. the mirror support arm became loose internal to the connection bracket on the vehicle and the mirror would not remain stable once it was set and the vehicle placed in motion. as you drive the mirror would just flap in the wind. after having the mirror replaced and looking at the malfunctioning mirror, my investigation concluded that there are four(4) internal screws and a bracket that secures and stabilizes and secures the mirror support arm internally. two(2) of the four(4) screws securing the support arm was found to be loose and bouncing around inside the support cover. the screws or hardware shows no signs of being stripped or worn, they were just loose. with this mirror being a safety item, i feel the manufacturer should absorb this costly repair of $379.32 when these failures occur. thank you very much for any insight or guidance you may provide in resolving this issue. | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER - LINKAGES | |||
| 04/13/2005 | 40 | 8 | 05/30/1997 |
| A long list is available at humes of waterford,pa. the most amazing failure of the vehichle was when the driver's door flew open while driving around the bend and i was lucky thaat no oncoming traffic was coming. humes(dealer) fixed it by a horrible weld on the latch.*ak | |||