Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
02/12/2009190000
 I have owend the 1998 dodge ram 1500 4x4 new in the dash is carck
06/06/20002300
 Tl* the contact owns a 1998 dodge ram 1500. the contact stated that the horn failed. the contact had to apply excessive force to the steering wheel in order for the horn to activate. the vehicle was taken to the dealer for diagnostic testing. the technician advised that the air bag and horn contact unit needed to be replaced. the manufacturer was made aware of the failure and advised that the vehicle was not included in any recalls. the vehicle was not repaired. the approximate failure mileage was 2,300 and the current mileage was 65,000.
06/06/20002300
 Tl - the contact owns a 1998 dodge ram 1500. the contact stated that the horn failed. the contact had to apply excessive force to the steering wheel in order for the horn to activate. the vehicle was taken to the dealer for diagnostic testing. the technician advised that the air bag and horn contact unit needed to be replaced. the manufacturer was made aware of the failure and advised that the vehicle was not included in any recalls. the vehicle was not repaired. the approximate failure mileage was 2,300 and the current mileage was 65,000. kmj
06/06/20002300
 Tl - the contact owns a 1998 dodge ram 1500. the contact stated that while driving at different speeds, the contact attempted to honk the horn and was unable to due to the fact it took excessive pressure to activate the horn. the vehicle was taken to the dealer for a diagnostic testing. the technician stated the airbag and horn contact unit needed to be replaced. the manufacturer was made aware of the failure and stated the vehicle was not included in any recalls. the vehicle was not repaired. the approximate failure mileage was 2,300 and the current mileage was 65,000. dr
03/15/2010136000
 My 1998 dodge ram 1500 pickup has a chronic case of cracked dash. this has been heavily noted from 1998 models through the 2004 models. this is extremely hazardous to passenger safety because if the passenger airbag should deploy the passenger or driver could be impaled by sharp shards of plastic from the fractured dash. these dashes need to be recalled due to this extreme safety hazard.
02/17/2007870006003/01/1998
 Tl*the contact owns a 1998 dodge ram 1500. while driving at any speed, the air bag warning lights remain illuminated. the mechanic stated that the clock spring assembly needed to be replaced. there is a recall # 01v153000 (air bags), however the dealer and manufacturer stated that the vehicle is excluded from the recall. the contact feels his vehicle should be included in the recall. the current and failure mileages were 87,000.
11/05/2005111480103/08/2005
 In nov. 2005 another driver run a stop sign directly in front of me. i hit a small pick up broadside at 30 mph. it did $2500 damage. neither right or left side air bag deployed. *nm
02/23/2005900001
 The air bag light remains on.
1100001
 Air bag warning light came on while driving, rendering the air bags inoperative, per the dealership. *ak
03/16/200469000203/19/2002
 Total loss on 1998 dodge ram 1500 pick-up. abs did not work. wheels locked, and skidded. left road. entire front end, right side, center and leftside, were destroyed. air bags did not deploy. photographs available, inside and outside of vehicle. *ak
09/11/2003102/02/2001
 I was driving my 1998 dodge ram quad cab pickup truck. i had an accident where i hit one retaining wall with the front corner of the truck, sending me into a 360 degree spin, hit a second retaining wall head on and went into a second spin. luckily my seat belt saved me because the air bag never deployed. my insurance company total the vehicle because of the significant damage. i have injured my head, neck and back because of not having the air bag to save me. *la
11/20/2002
 Consumer called complaining about having problems with the air bags deployment. also stated that while driving the vehicle at 55 mph.the vehicle was involved on a collision where the vehicle was a total lost and the air bags did not deployed. dealer was contacted and vehicle is due to be on the shop today.ph
03/18/2002205/01/1998
 I had to replace the steering column and cockspring at 62237 miles in oct 2000. my first indication something was wrong was drifting at speed and a grinding noise from the steering column. my choice the first time according to the dodge dealer was to let it go and risk complete failure of the steering or replace it. i replaced it. now 17 months later in mar 2002 the grinding has returned. while i face the prospect of replacing the steering once again it is not normal for frequent wear and tear of a steering system. i purchased the vehicle in sc, but have since moved to utah. i do not use the vehicle for off-road recreation or for heavy loads. i have only used the vehicle on 3 occasions for towing. any assistance would be greatly appreciated. *ak
07/05/20011
 The consumer was involved in a frontal vehicle collision in which the front end of the vehicle sustain extensive damage, neither driver nor passenger air bags deployed and as a result two occupants sustain injuries. nlm
10/02/199807/26/1998
 Rea raxle failed, causing the tire wheel and hub to seperate from the axlle. also, the anti-lock brakes failed,causing the driver to lose control of the vehicle,resulting in a collision. upon impact, neither driver's or passenger's airbags deployed, even after vehicle rolled over four times.
AIR BAGS - FRONTAL
02/21/2008500001
 My 1998 dodge ram 1500 pickup has a chronic case of cracked dash. this has been heavily noted from 1998 models through the 2004 models. this is extremely hazardous to passenger safety because if the passenger airbag should deploy the passenger of driver could be impaled by sharp shards of plastic from the fractured dash. these dashes need to be recalled due to this extreme safety hazard. *tr
01/14/2006108000103/15/1998
 1998 dodge ram 1500 was involved in a four-car collision-mine being the third in the series. the truck was rear-ended which pushed me into the car ahead. the airbag did not deploy on either passenger's side or driver's side. vehicle was totalled.*ak
07/04/20050101/17/2003
 Was in a head on collision with the side of a chevy blazer at approx. 50 mph. no air bag deployment on my vehicle, and my wife was ejected out of the passengers window.
06/19/20011
 Consumer drove off the road when becoming ill the air bags did not deploy and the seat belts did not restrain passenger and driver in the seats, both occupants hit the windshield.*ak
 Driver and passenger air bags did not deploy when vehicle was hit head on while traveling approximately 45 mph.*ak
09/23/20031
 While driving at normal speed vehicle was involved in a frontal collision, and neither of the air bags deployed. also, seat belts failed to hold driver and consumer. no air bag light warning light appeared prior to the crash. *ak
04/28/2003103000108/08/1998
 The vehicle was involved in a frontal collision and the air bags failed to deploy. *jb *ts *jb
04/06/200384000202/01/2002
 The vehicle was involved in a frontal collision while traveling 55 mph. the driver's shoulder restraint did not hold and caused consumer to move forward and hit the front windshield. *nlm. also, front air bags failed to deploy. *ak the driver of the other vehicle was killed in the crash. the consumers truck t-boned the other vehicle on the driver's side.
04/06/2003
 The vehicle was involved in a frontal collision with another vehicle where the other driver was killed. the consumer's vehicle was traveling approximately 50-55 mph. neither of the frontal air bags deployed. *nlm
07/22/2002112/01/2097
 On july 22nd 2002 i was stopped in traffic, a ford truck hit me from behind doing 35mph. the impact pushed me into the car ahead of me it ended up being a 5 car pile up. in which my truck front and rear bumper was smashed in. i was thrown forward into the steering wheel causing severe pain days later. i was really surprised the air bags did not deploy. the rear drivers panel bent and also the transmission coolant radiator was smashed in.. it caused 3700.00 damages to my truck and 2500.00 to the car(honda) in front of me.*ak
06/07/2002
 Lost control while driving /struck a phone pole, and rolled over. upon impact, neither air bag deployed. feel free to provide any further information.*ak
09/06/2001
 While driving 50 mph vehicle was involved in a front collision. upon impact, driver's airbag did not deploy, and driver suffered sprained neck/ ankle, and back injuries. passenger's airbag was turned off. vehicle was totalled.*ak
03/31/20010
 Road conditions were foggy, lost control, and hit a telephone pole at 20 to 25 mph. upon impact, none of frontal airbags deployed.*ak
09/19/2000312/01/1997
 After impact on the drivers side at the door, i turned the steering wheel to the right and it locked up, i applied the brakes and found that i had none. i traveled across three lanes of traffic (no brakes no steering) and hit a concrete barrier head-on at approximately 45mph, and the airbags did not deploy. had my steering not locked up this would have only been a minor accident, now my truck is totaled.*ak
1
 The air bags did not deploy during accident. yh
10/10/1999104/01/1999
 Breaks failed at 45 mph. rear-ended car in front. airbags never deploved. 2 passengers in van hurt, driver in front car hurt. *ak
10/02/199807/26/1998
 While traveling at 55 mph the driver accidently hit the curb. while tryng to recover the driver went off the curb and applied brakes, the vehicle skidded violently and locked up as if the anti-lock brakes were not working at all. vehicle skidded into the curb and the right rear tire hub and wheel seperated from the axle, causing the vehicle to flip four times, and neither side airbag deployed. 7810022 dup od 780994; posted on 09-07-1999. *ak
01/09/1999
 Consumer experienced problems with driver's side airbag. during a front collision in which the consumer rear-ended another vehicle, driver's side airbag failed to deploy. manufacturer has yet to be contacted.
09/23/1998103/01/1998
 Driver side air bad did not deploy during a 30 mph crash. driver sustained neck injuries.
04/24/19981
 Driver got into the truck and put key in the ignition switch and turned on the truck, and the airbag deployed, causing injuries to the driver. *ak
AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE
07/08/2005399000108/01/2004
 According to the nhsta recall database, a recall (01v153000) already exists for 1998 dodge ram truck concerning the air bag and is specific to my vin number of 1b7hc16x6ws590576. however, upon calling dodge at the number specified in the filing, my vehicle is not covered under this recall although it is experiencing the symptoms addressed in the notification. no action was available from daimler chrysler.