Consumer Complaints


Fail datemilesoccurencesPurchase date
OTHER
09/01/20079400020008/01/2000
 Tl*the contact owns a 1998 dodge ram 1500. the contact stated that there was a 10-inch crack on the driver side dashboard, and a 3-inch crack on the passenger side dashboard. as of february 25, 2008, the dealer had not inspected the vehicle. the manufacturer stated that there were no recalls associated with the vehicle. the failure mileage was 94,000 and current mileage was 96,000.
11/05/200715000111/04/2007
 Tl*the contact owns a 1998 dodge ram 1500. the top of the dashboard is beginning to crumble into pieces. the contact spoke with dodge and they stated that there was a recall for certain years of this vehicle for the same component. the dealer also stated that certain dealers have an allowance that enables them to perform the repair and write it off. the recall number was unknown. the current and failure mileages were 15,000.
08/23/2000900001
 Dash on 1998 dodge ram 1500 truck cracks for no apparent reason. this could lead to air bag failure, since the dash totally collapsed. once started, this dash just breaks apart. the only fix is to replace, which at the dealer is around $800. *jb
06/12/200006/12/1999
 I have a 1998 dodge ram 1500, it has a severly cracked dashboard that will soon be a gaping hole that will cause severe damage to my vehicle.and mine is not the only one ! i have contacted dodge and they more or less gave me a run around. my local news station informed me to send this complaint to see if maybe you can help remedy this situation. the cracks started appearing 1 year after i purchased this vehicle and have progressed! i understand that dodge knows that the materiel used is defected. i would like to see them place a recall to fix this problem.
07/14/2006110000101/02/2001
 I started getting cracks in my 1998 dodge ram's dashboard. then one day i was driving down a dirt road and pieces started to fly up out of the dashboard. nothing has been done about it yet. *jb
07/17/200489000102/14/2003
 The dash cracked from the center where it meets the wind screen all the way across the dash going out of sight where the dash rolls into the airbag compartment. a few weeks later the wind screen cracked from the same orgin when it got wet. *jb
01/01/200745000110/01/2006
 I own a 1998 dodge ram 1500 sport 4x4 quad cab truck and the dashboard is cracked terribly. now i've spoken to a lot of ram owners and have visited many dodge dealerships and they say this is a common problem with these trucks. as you are aware the dash also houses important components of the airbag safety system. something needs to be done about this problem. the cost to replace this dash is very high. *jb
05/01/2006106/05/1998
 Truck is painted black and is peeling on the hood and roof of truck. it is actually turning white in color and is very rough. i was going to have the truck repainted; however, several other dodge ram owners have stated that they have had the same problems, and that i should contact dodge. *jb
11/13/2005
 My 1998 dodge ram 1500 pickup dash has a large crack in it. after doing some research on this i found that there are a lot of other dodge ram truck owners with this problem. i feel that this is a defect in manufacturing and should be replaced by the factory. *jb
02/01/2003010/09/2002
 There has not been a recall on the paint on 1998 dodge ram 1500. there are a lot of them that are have problems with the paint, mine included. the recall is only for 97 red dodges. is there anything that can be done about this. i don't want to have to pay for a new paint job when there are other recalls for the truck. *nlm
 While driving engine check light came on, and engine got loud and locked up 50 miles later. dealer has vehicle currently. *ak
06/06/1998906/01/1998
 We started to have problems with the van since it was purchased, we went back to the dealer rigth after we noticed a few problems with the van, such as car pulling to the rigth and a loud thump sound coming from the rigth rear side every time we pass those speed bumps. and when they inspected the van they (the dealer technicians), told me that a shock absorver needed to be replace and alignment was needed as well. after this two things were done, everything went down the hill....when i drove home the van i noticed that van was pulling still to the rigth and a noise was coming from the left front suspension when braking, is more like a cracking noise, i'll mention that this was't happening all the time, but the pulling to the rigth was. we went back with them, they aligned again...but, this time the van was not pulling to the rigth but to the left instead, this happend when driving straigth or when braking as well, we went back to the same dealer, but after some attempsof fixing this problem and a very unpleasent experiences with their (customer representaives) at desplaines dodge dealer, not to try again wih them, we contacted chrysler representatives, and told them about the very dumb comment the customer representative of desplaines dodge dealer, that they suggested to take the van to a 5 stars shop the comment the customer representative made was (that the van was pulling to the rigth because it was a safety feature build in the van to prevent people wander to the to the left in case the fell sleep, this was a very dumb thing to said. so finally we went to that 5 stars dealer, and a (big) inprovement was achieve, the van was pulling less but on this occasion instead of pulling to rigth it started to pull to the left and the steering wheel was not straight, it was croocked to the left and before was to the right. i noticed more play on the steering wheel. i'll mention that ever since we have this van in our possession the steering wheel never th. *ak