Consumer Complaints


Fail datemilesoccurencesPurchase date
SEAT BELTS
07/15/201235000
 Tl* the contact owns a 1998 dodge ram 1500. the contact stated that while parked, the neither front seat belt would extend from their retractors. the vehicle was not taken to the dealer for a diagnostic test. the vehicle was not repaired. the approximate failure mileage was 35,000.
07/15/201235000
 Tl-the contact owns a 1998 dodge ram 1500. the contact stated that while parked, the neither front seat belt would extend from their retractors. the vehicle was not taken to the dealer for a diagnostic test. the vehicle was not repaired. the approximate failure mileage was 35,000. sm.
10/25/201080500
 1998 dodge ram 1500 seat belts remain in retractable position and cannot be used on both passenger and driver sides. mileage 80500 this is a safety hazzard because no matter how hard you pull on the seat belts they will not come loose from the retractable position.
07/10/20081150001
 1998 dodge ram 1500 4wd - driver and front passenger seatbelts do not work. this vehicle has never been wrecked, they just quit working one day. we called the local dealership and they said we could replace each seatbelt for $198.00. *tr
08/12/2005398981
 The driver seat belt became unbuckled various times. i have replace the buckle side of it on my own. also the rear end is making noise right after warranty expired, now i'm supposed to replace it onmy own. *tr
06/22/2005103/04/2002
 Dt: contact states that early in the morning when she got in her car and was putting the seat belt on, the shoulder part tightened up the lap belt and she noticed a bolt hole. there was a metal bar and the bolt hole had broken. she contacted chrysler, and they told her that the truck was a 1998 model and had a lot of mileage on it. they couldn't fix it. *ak (the belt was in properly but the metal strap holding the seat belt to the floor had sheared at the bolt hole which was coming apart) *sc
09/23/20031
 While driving at normal speed vehicle was involved in a frontal collision, and neither of the air bags deployed. also, seat belts failed to hold driver and consumer. no air bag light warning light appeared prior to the crash. *ak
06/01/2002
 Seat belt retractor is defective. passenger front belt will not retract. driver's front belt extracts intermittently. retractors are motorized. consumer states motor makes strange grinding noise.*ak
09/06/2001
 While driving 50 mph vehicle was hit head-on, and left rear passenger's seatbelt did not restrain child. child hit his face on front passenger's seatback. one of the child's teeth cut through the lip.*ak
SEAT BELTS - FRONT
06/19/20011
 Consumer drove off the road when becoming ill the air bags did not deploy and the seat belts did not restrain passenger and driver in the seats, both occupants hit the windshield.*ak
04/06/200384000202/01/2002
 The vehicle was involved in a frontal collision while traveling 55 mph. the driver's shoulder restraint did not hold and caused consumer to move forward and hit the front windshield. *nlm. also, front air bags failed to deploy. *ak the driver of the other vehicle was killed in the crash. the consumers truck t-boned the other vehicle on the driver's side.
SEAT BELTS - FRONT - ANCHORAGE
05/04/1998104/01/1998
 Passenger side seat belt twisted.
SEAT BELTS - FRONT - BUCKLE ASSEMBLY
07/30/2005198000211/01/2000
 Dt: both front seat belts retractor/lock interchanges buckle assembly broke. this was discovered when trying to buckle up with the seat belts, no incident where this could have occurred. consumer felt this was defective. spoke to dealer, who said this was out of warranty, but was told some time ago said safety features were covered. has not contacted manufacturer at this time. *ak
1
 Both seat belts will not unlock. this problem started about five months ago. dealer cannot determine the cause of the problem. *ak
07/26/2002111/01/1999
 Rear seat belt will not stay locked. it would be hard to keep child seat locked in properly. dealer notified. *ak consumer stated that the rear right side seat belt came apart into pieces allowing strap to not retain baby seat. *yh
SEAT BELTS - FRONT - RETRACTOR
01/28/2004174000106/30/2003
 Seat belt began to refuse to come out of it's rolled-up, unused position, until it completely quit coming out. buzzer quit sounding, but red seat belt alert that seat belt is not in use remains on. this is the driver side seat belt. *jb
11/22/200412922305/28/1998
 Seat belt failure in 1998 dodge ram--only 13000 miles, never in an accident. i got in vehicle one day, and seat belt was locked in retracted position--can not free. curiously enough, passenger seatbelt would also not unreel for anyone else to use. simultaneous failure of both seatbelts? i have never owned a vehicle where even on has done more that be a little slow on the uptake, but for both to fail overnight leads me to believe there may be a design flaw.*ak
11/20/2000
 Driver/passenger seat belts would lock up when pulled out to be used. it would fail to release from retractor. took vehicle to dealership and was informed by mechanic that seat belts need to be replaced.*ak
12/18/2000
 Both front seat belts will not operate, belts are stuck in retractors, leaving both occupants without any restraints if vehicle became involved in a crash. dealer notified, and informed consumer that vehicle was out of its warranty, and nothing would be done. feel free to provide any further details on this matter. *ak
08/01/19981007/16/1998
 Driver's seat belt failed to retract.
SEAT BELTS - REAR
03/03/2001350004
 Due to the seat belts assembly coming apart our baby seat became loose causing seat with infant to lung forward upon braking. tried several times to get assistance through the chrysler 1-800 # for complaints and issues. as a matter of fact, i was treated with a complete lack of concern for such a critical. attempted to take care of it through a local dealership who upon calling the 1-800# for chrysler service to see that it would be covered being a seat belt failure, were refused. at this point, i junk yard whole seat belts and replace them every time they fall apart which is very often. i have replaced all or part of (4) belt assemblies in the area of (9) times since the date noted. *nm
SEAT BELTS - REAR - BUCKLE ASSEMBLY
01/01/20077
 1998 dodge ram 1500. seatbelt/restraint harness failure/automatic disengagement when belts are used to secure child safety seats. *tr