Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| UNKNOWN OR OTHER | |||
| 07/20/2007 | 108000 | ||
| I was cleaning front windshield. july 2007 was the first time i saw the dash panel crack ,how long it had been there i do not know. | |||
| 10/01/2008 | 80000 | ||
| I like many others have a dash that has cracked and now pose's a problem. after doing some on-line and local research i have found everyone thats a '98 - '01 dodge ram has had the same reported problem. local dodge said they can be replaced or repaired but they will crack again.. dash caps are being used to cover the problem. covering the problem is not a fix. i want to know why there has not been a recall from dodge on this issue. just how much damage will a damaged dash cause in the event of a just right accident that cause a body part that is right in front of driver and passenger(s) if it shatters? broken plastic can be as damageing as glass. | |||
| 09/01/2011 | |||
| I have a 1998 dodge ram 1500 quad cab sport 360 4x4 with the 5.9. my dash has now started cracking and the crack is getting worse. as of right now, the crack is about 4 inches in length and is spreading. it is located right above the instrument panel and close to the vent by the front glass. i have been a dedicated dodge owner along with evening owning a dodge website (www.dodge-chat.com) and i have to say this is a big disappointment that dodge has not taken care of this issue. i think dodge needs to step up to the plate and acknowledge that this is a big issue. | |||
| 02/01/2011 | |||
| The dashboard on my 1998 dodge ram has cracked and fallen into the electrical components in several places. it seems to be a problem with the plastic itself as no external sources caused the damage. it started happening in february of 2009 and has gotten steadily worse.the plastic has become so sharp and brittle that driving on a bumpy road will actually cause pieces to fall into the dash.this could be a safety issue if the vehicle was involved in crash, the dashboard could become airborne in shards. these shards of plastic are sharp enough to cause serious injury if they were to strike your face or eyes. the pieces fall into the dashboard and onto electrical components, once they fall into this position it is almost impossible to remove them from the inside of the dashboard. i can see future electrical problems such as a vehicle fire resulting from the sharp shards of plastic being in contact with wiring that is now exposed as a result of the plastic falling away. i have contacted dodge but was advised that no recall exists and therefore they will not replace the dashboard. it seems that a simple fix on their behalf could avoid major problems with somebody getting seriously injured. an internet search has revealed that there are hundreds of complaints of the same nature, i have owned a dodge vehicle for almost my entire adult life and i am now looking to purchase a new ford this year because i am so concerned about this problem. | |||
| 04/15/2003 | 30000 | ||
| The dashboard started cracking. it has been several years now, but it has gotten alot worse. i mean alot worse. i've never seen cracking of the dashboard quite this bad ever in my life. | |||
| 02/01/2011 | |||
| The dashboard on my 1998 dodge ram has cracked and fallen into the electrical components in several places. it seems to be a problem with the plastic itself as no external sources caused the damage. it started happening in february of 2009 and has gotten steadily worse.the plastic has become so sharp and brittle that driving on a bumpy road will actually cause pieces to fall into the dash.this could be a safety issue if the vehicle was involved in crash, the dashboard could become airborne in shards. these shards of plastic are sharp enough to cause serious injury if they were to strike your face or eyes. the pieces fall into the dashboard and onto electrical components, once they fall into this position it is almost impossible to remove them from the inside of the dashboard. i can see future electrical problems such as a vehicle fire resulting from the sharp shards of plastic being in contact with wiring that is now exposed as a result of the plastic falling away. i have contacted dodge but was advised that no recall exists and therefore they will not replace the dashboard. it seems that a simple fix on their behalf could avoid major problems with somebody getting seriously injured. an internet search has revealed that there are hundreds of complaints of the same nature, i have owned a dodge vehicle for almost my entire adult life and i am now looking to purchase a new ford this year because i am so concerned about this problem. | |||
| 04/15/2003 | 30000 | ||
| The dashboard started cracking. it has been several years now, but it has gotten alot worse. i mean alot worse. i've never seen cracking of the dashboard quite this bad ever in my life. | |||
| 02/01/2011 | |||
| The dashboard on my 1998 dodge ram has cracked and fallen into the electrical components in several places. it seems to be a problem with the plastic itself as no external sources caused the damage. it started happening in february of 2009 and has gotten steadily worse.the plastic has become so sharp and brittle that driving on a bumpy road will actually cause pieces to fall into the dash.this could be a safety issue if the vehicle was involved in crash, the dashboard could become airborne in shards. these shards of plastic are sharp enough to cause serious injury if they were to strike your face or eyes. the pieces fall into the dashboard and onto electrical components, once they fall into this position it is almost impossible to remove them from the inside of the dashboard. i can see future electrical problems such as a vehicle fire resulting from the sharp shards of plastic being in contact with wiring that is now exposed as a result of the plastic falling away. i have contacted dodge but was advised that no recall exists and therefore they will not replace the dashboard. it seems that a simple fix on their behalf could avoid major problems with somebody getting seriously injured. an internet search has revealed that there are hundreds of complaints of the same nature, i have owned a dodge vehicle for almost my entire adult life and i am now looking to purchase a new ford this year because i am so concerned about this problem. | |||
| 04/15/2003 | 30000 | ||
| The dashboard started cracking. it has been several years now, but it has gotten alot worse. i mean alot worse. i've never seen cracking of the dashboard quite this bad ever in my life. | |||
| 08/22/2011 | 0 | ||
| Dash in my 1998 dodge ram 1500 has cracks and keeps getting worse | |||
| 01/01/2009 | 110000 | ||
| Dash cracked in the area of passenger side air bag. | |||
| 08/13/1999 | |||
| My dashboard has cracked all over where it mounts to the frame and there are little sharp pieces floating around the cracked areas. | |||
| 12/14/2009 | 40123 | ||
| The dash comes apart into small peices | |||
| 09/30/2010 | 111000 | ||
| My son and i pruchased a1998 dodge ram 1500 club cab pick up truck and the dash started coming apart (cracking/collapsing in chunks) and in one instance after driving down the bumpy dirt roads here in sc (which is like driving down a set of railraod tracks at times even at low speeds). part of the dash flew up a caught me in the eye and face. i wear glass', so i did'nt suffer serious injury, but could have easy enough. i have since used a cover, but so much of the dash has now fallen apart thats not a solution anymore. i'm not sure who designed this dash, but i also drive a 05 dodge durango and a 06 dodge police charger and this has not yet happened in them. the dash seems to have gotton worse and worse to the point i'm not sure whats holding it to the rest of the truck. this is dangerious and we need a new dash or to have some type of hard cover. does'nt seem fair we would have to spend the extra money. | |||
| 05/05/2008 | |||
| Plastic dash on 1998 dodge ram 1500. the dash started with 1 small crack then the whole dash is cracked everywhere. if involved in a wreck the dash would be dangerous to everyone inside from the flying pieces. | |||
| 03/01/2010 | 164000 | ||
| I have a 1998 dodge ram 1500. my dash board is cracking and falling apart. do not understand how this could be happeing, as no unusual use of the vehicle. | |||
| 05/16/2007 | 97000 | ||
| Tl*the contact owns a 1998 dodge ram 1500. the contact stated that there were a lot of cracks on the dashboard. the dealer stated that there was a recall; therefore, the contact would only have to pay for the labor and not for the parts. the manufacturer stated that there was no recall for the vehicle and could not understand why the dealer stated otherwise. the failure mileage was 97,000 and current mileage was 102,000. | |||