Consumer Complaints
Fail date | miles | occurences | Purchase date |
---|---|---|---|
LATCHES/LOCKS/LINKAGES | |||
10/14/2010 | 100000 | ||
I own a 1999 dodge ram 1500. on this model as well as many other models the secondary hood latch was recalled for failing to work. now my truck had been serviced but one day my hood flew open with such force it sprung both of the spring hinges, ripped the corners of my hood and bent them (now starting to rust), cracked my windshield and at one point i could not get the hood to latch shut so i now tie it down with twine. i was only doing about 25-30, just leaving a driveway. my daughter was scared (?@#^@ as was i) and when i called the dodge company everyone was nice except the insurance rep he really took the cake. he blamed me for the accident saying it was not the secondary hood latches fault but the primary and that i did not properly maintain it. i never got the chance to ask him what the (blank) do i pay for the dodge dealership to keep my vehicle maintained, which i never knew you had to maintain a hood latch? even so the secondary latch was the issue that never held even if the primary latch failed. i talked to my dealership and they were stunned at this, they said it was obvious the secondary hood latch failed and once recalled always recalled. i went as far as saying they did not have to do the $2500.00 worth of repairs (estimated by the dodge dealership) i just wanted the latch to work so i don't have to worry about it doing it again and to fix the springs so i do not have to be a body builder to open and shut my hood and to bend back the metal and touch up the paint so it don't rust. (its an older truck but doesn't have to look like crap or be a saftey issue. i am really ticked off at dodge and wanted to alert you to my situation. how many others had this happen and got the same response? i may even go to a news station and plead my case there, that guy for dodge really ticked my off. thank you for listening. | |||
02/03/2011 | 171000 | ||
On january 28 2011, i purchased a 1999 dodge ram 1500 from honest ziggy's. there were little things that needed to be done, but that was okay with us. then in february of 2011 i was going down the road and my driver's door came open. come to find out we had to spend $400.00 on getting the driver's door fixed. we called ziggy's to let them know and they said that we bought it as is. i thought before they put a vehicle up for sale they have to make sure that it is safe to be on the road. we had to replace the door hinges on the driver's side because they were so old and when the door would shut it was not lining up properly. it was like that for a long time because it started to crack. we had to go to a body shop to get it fixed. they had to cut out at least quarter of the door and replace it.ziggy's said that it was our problem and that they were not going to do anything. ziggy told us that there was nothing wrong with it and that we caused the door to be like that. and when we confronted him about it he said that he did not know that there was anything wrong with it and he said that he mechanic looked at it also and said that there was nothing wrong with it.we need to find out what rights we have to make sure that this does not happen to anyone else. we took it for a test drive and noticed that the transmission was slipping and we told ziggy about it and he said that there was nothing wrong. we would like to know what can be done about this. we just don't have the money to dish out to fix this truck that he said was safe and to be working properly. we also want to know if there should have been at least a 30 day warranty with an as is vehicle. the vehicle is under my wife. she got it for me to back and forth to the doctors so we don't have to put much mileage on the other vehicle we have. | |||
LATCHES/LOCKS/LINKAGES - DOORS - LATCH | |||
1 | |||
Rear quad cab door latches rusted, which caused them not to function properly. vehicle is a 1999, dodge, ram 1500 quad cab.*ak *cb *jb | |||
LATCHES/LOCKS/LINKAGES - HOOD - LATCH | |||
05/01/2007 | 66500 | 1 | 02/16/2006 |
Tl*the contact owns a 1999 dodge ram 1500. while driving 45 mph the hood automatically popped open. the vehicle was taken to the dealer ,who then referred her to nhtsa. she was informed of recall # 01v040000 concerning latches/locks/linkages:hood:latch. however, the manufacturer stated that this vehicle was excluded t from the recall due to the vin. the failure occurred on may 1, 2007. as a result of the failure the springs and windshield were completely damaged. the current and failure mileages were 66,500.*ak | |||
05/01/2007 | 66500 | 1 | 02/16/2006 |
Tl* the contact owns a 1999 dodge ram 1500. while driving 45 mph on may 1, 2007 the hood automatically opened. as a result, the springs and the windshield were damaged. it was difficult to close the hood. the dealer referred her to the national highway safety administration. (nhtsa). the manufacturer stated that this vehicle was not a part of recall number 01v040000. due to the vin even though the consumer's vehicle manifested the same failure as mentioned in the recall, they ere unable to assist them. the failure and current mileage were 66,500. *ak updated 05/23/07. *jb | |||
10/29/2004 | 94000 | 1 | 11/01/1999 |
When driving 45 mph hood latch disconnected from the vehicle. this caused the hood to fly up hitting the windshield. the consumer pulled over and latched the hood down. the dealership will be notified. *ak *sc | |||
09/20/2004 | 126000 | 1 | |
While driving at 70 mph hood blew open , breaking the hinges, and slamming into the cab of the vehicle. after pulling off the road it was standing straight up. the hinges broke. *ak *nm | |||
09/21/2003 | 101000 | ||
While driving approximately 65-75 mph the hood flew up and hit the windshield breaking it. as a result the driver could not see, lost control of the vehicle and it flipped over. please provide further information. *nlm | |||
10/02/2001 | |||
01 v 040 000/hood latch: dealer ;jim baier chrysler; fort madison, ia; phone# 319/372-1012 also refused to honor recall. told consumer to take vehicle to another dealer's shop. feel free to provide any further information.*ak |