Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 11/15/2012 | 136000 | ||
| Tl-the contact owns a 1999 dodge ram 1500. the contact stated that while driving approximately 40 mph the power steering went out and the contact lost control of the vehicle without any warning. being unable to control the vehicle, it ended up in a ditch. the driver received minor injuries to her hand. the police were not contacted. the vehicle was later towed and he was informed that the steering linkage fractured due to the frame being rusted. the vehicle was not repaired. the manufacturer was contacted however, there was no response. the failure and current mileages were approximately 136,000. kmj | |||
| 11/15/2012 | 136000 | ||
| Tl-the contact owns a 1999 dodge ram 1500. the contact stated that while driving approximately 40 mph the power steering went out and the contact lost control of the vehicle without any warning. being unable to control the vehicle, it ended up in a ditch. the driver received minor injuries to her hand. the police were not contacted. the vehicle was later towed and he was informed that the steering linkage fractured due to the frame being rusted. the vehicle was not repaired. the manufacturer was contacted and there was no response. the failure and current mileages were approximately 136,000. tb | |||
| 04/01/2005 | 35000 | 1 | |
| This truck has always had play in steering. in order for me to go straight, the wheel has to be turned about 45 degrees to the left, even after an alignment. i have gone through multiple tie rod ends, and other steering components. i can turn the wheel about 25% back and forth, and the truck goes no where which is not safe, way to much play in steering and i've seen a lot of incidents where this happened with other people. dodge needs a recall. *tr | |||
| 04/01/2005 | 35000 | ||
| This truck has always had play in steering. in order for me to go straight, the wheel has to be turned about 45 degrees to the left, even after an alignment. i have gone through multiple tie rod ends, and other steering components. i can turn the wheel about 25% back and forth, and the truck goes no where which is not safe, way to much play in steering and i've seen a lot of incidents where this happened with other people. dodge needs a recall. | |||
| 10/10/2011 | 43000 | ||
| Tl- the contact owns a 1999 dodge ram 1500. the contact stated that the front frame detached from the vehicle while driving 30 mph. the vehicle was towed to a local mechanic who examined the vehicle and found that the front frame was corroded, which caused the frame and the steering box to separate from the vehicle. the mechanic advised the vehicle was not repairable. the vin was not available. the failure and the current mileage was 43,000. kmj | |||
| 09/10/2006 | 120000 | ||
| 1999 dodge ram 1500 drives all over the road, you can't control it. it would be a very good drunk driving simulator. it will just go off one direction or the other when you are driving down the roal with no warning. very dangerous. | |||
| 11/17/2009 | 105000 | 1 | |
| The dodge death wobble is for real. while driving my 1999 dodge ram 1500 on the interstate, i went over a small bump in the road. the whole truck began shaking violently. it was extremely hard to control and did not stop shaking until i slowed down to under 20 mph. this is extremely unsafe and dodge should be forced to fix the problem. this problem has occurred more than five times in my truck. *tr | |||
| 09/30/2001 | 1 | ||
| On several occasions, i brought the truck to the dealer for a squeal and the steering felt odd. at least 5 u-joints, the track bar, and other front end parts were replaced. fortunately my dealer kept looking and i had the extended warranty. why is there no recall on the u joints and other parts?? i know many people with the same problems.*ak | |||
| 11/21/2002 | 35982 | 1 | 05/22/2000 |
| Steering seemed loose. dealer replaced trac bar, inner and lower tie rod ends, and an additional bar. just after warranty expired, mileage 35,982 on november 21, 2002. as of march 5, 2003 front end and steering is worse than when it went in. very loose feeling, frequent steering wheel correction needed. very dangerous situation especially on snow covered roads. very unsafe feeling. dealer was asked to check work that was performed on november 0f 2002, on january 30, 2003. they did not look into the situation. also would like to complain about the radiator needing to be replaced along with crank shaft seal, lower pan gasket, and front seal. this was with mileage of 38,105. these items should not fail with this low mileage and age!!!! obviously a defect in manufacturing, and chrysler will not admit to any fault of their product. i have records and proof of damaged items if needed. i aksed chrysler to pay for parts only, but they refused to do so. they also refused to investigate the serious and dangerous front end issue.*jb | |||
| 05/08/1999 | 1 | 12/01/1998 | |
| The steering unit failed causing loss of control and collision with guardrail, due to design of the gas tank, which hangs 3 inches below frame, during impact with the guardrail, the fuel tank ruptured and caught fire, burning vehicle and injury/burns to consumers. yh | |||
| STEERING - COLUMN | |||
| 01/17/2007 | 29000 | 1 | 12/15/1988 |
| Tl* - the contact owns a 1999 dodge ram 1500 truck. while driving at 50 mph the brakes failed. the mechanic advised him that the hydraulic lines rusted, and the entire braking system must be replaced. there were no warning indicator lights before or after the incident occurred. 50 miles prior to incident the vehicle passed safety inspection. a year ago while leaving his driveway a bolt for the steering idle arm fell off the vehicle. the rusted brake area was not exposed and rusted near the gas tank. *ak | |||
| STEERING - GEAR BOX (OTHER THAN RACK AND PINION) | |||
| 01/01/2003 | 38000 | 1 | 06/16/1999 |
| This has been an ongoing situation since about 35000 miles. under extended warranty the dealer replaced all most all of the front end parts on my 99 ram 1500 4wd. most recently this truck failed the new your state inspection for wobble in the steering box output shaft. this steering box was replaced by the dealer about 9600 miles before. the truck had a lot of play in the steering and the wheel was at about 1:30 instead of 12:00. three mechanics and myself saw the play. this garage told me to take it back to the dealer as it would be under warranty. i did this and had to leave the truck for them to check.i was told by the service manager that there was no play and no repairs were needed.the truck wheel was now at12: 00 and it was hard to steer with no return to center. i talked to the service manager and he said that there were no adjustments to the steering box and that the only adjustment to the allignment was toe in so he said that my truck had derveloped memory steering and that the steering was really tight and that i should not complain. not satisfied as i had seen the play myself i replaced the steering box and lo and behold the steering was like new. easy returns to center and the steering wheel is centered. what i found out about the deffective steering box was that the over center adjustment was 1 turn too tight and that the worm shaft preload was too tight and the pitman arm seals were replaced with new seals and they used chassis lube which was new and clean.all this while saying that there were no repairs needed or done. the pitman shaft bearing was worn between .045 and.057 the new seals took up the play. my question would be if nemer dodge service does this kind of repair and says that they did nothing to keep from having to pay for warranty work what else are they doing. it should be noted that my son ,an inexperienced driver as he is just now getting his liscence, could not keep this truck on the road. he needed to use two lanes to drive. *ak | |||
| 08/01/2002 | |||
| Steering gear box had to be replaced twice by dealer. but, problem is reoccurring. feel free to provide any further information.*ak | |||
| 10/19/2001 | 1 | ||
| While traveling approximately 20 to 25 mph consumer lost control. a dealership examined the vehicle, and determined that a seal inside steering gear box blewout, causing the problem. parts were available for inspection. please provide any additional information / attachments.*ak | |||
| 03/20/2000 | 0 | ||
| Consumer has to continuously fight to keep vehicle on road. took vehicle to dealer, and they replaced steering box. but problem reoccurred, and vehicle has been at dealers 6 times since then. *ak | |||
| 06/10/2000 | 1 | ||
| The steering makes noise due to steering gear box failure. yh | |||
| STEERING - GEAR BOX - SHAFT SECTOR | |||
| 07/26/2004 | 65600 | 1 | 08/20/2002 |
| While turning about 20 mph onto a side street the steering box failed and the section shaft sheered off. there was no steering and the vehicle crashed into a steel post.*ak | |||
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||
| 05/08/1999 | 1 | 12/01/1998 | |
| On 05/08/99 the complaintant was involved in a single vehicle accident which resulted in significant physical injury (i.e., second and third degree burns) to the passenger, and complete loss of the vehicle and its contents. the cause of this accident was a defective steering mechanism in the 1999 dodge ram quad cab truck which allowed the vehicle to the right, resulting in loss of control, hitting a guardrail, and rupturing the gasoline tank. *ak | |||
| STEERING - LINKAGES | |||
| 07/14/2007 | 83000 | 1 | 06/04/2002 |
| 1999 dodge ram quad cab plastic dashboard has developed many cracks. 1999 dodge ram quad cab has developed steering clunk. *ak | |||
| STEERING - LINKAGES - ARM - IDLER AND ATTACHMENT | |||
| 12/26/2003 | 38000 | 1 | 06/10/1999 |
| Left front wheel partially broke loose, with loss of steering, causing pick-up to veer sharply to left, striking a security fence, and severely damaging left front, under-carriage and left wheel suspension. speed approx. 30 mph | |||
| STEERING - LINKAGES - KNUCKLE - SPINDLE - ARM | |||
| 09/15/2001 | 1 | 05/01/1999 | |
| I was hauling a round bale of hay home when the left front wheel almost fell of the truck. i lost control of the truck but was lucky enough to get it stopped before i hit anyone. i had the truck hauled to owensville motors and they found that the left front spindle nut had stripped off and the left front bearing went out bending the knuckle, ruining the rotor, brake pad, caliper, tire, abs sensor, and the seals in the axle. i am very lucky not to have been hurt or have hit anyone else when i lost control of the truck. the only thing that held the tire on was the brake. this should never have happened and i feel this is definetly a safety issue. i could have had a very serious accident and been hurt or hurt someone else. the spindle nut should never have been able to come completely off causing the wheel to almost fall off. i am also wondering if this has been reported by anyone else. | |||
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||
| 12/26/2003 | 38000 | 1 | 06/10/1999 |
| Left front wheel partially broke loose, with loss of steering, causing pick-up to veer sharply to left, striking a security fence, and severely damaging left front, under-carriage and left wheel suspension. speed approx. 30 mph | |||
| STEERING - RACK AND PINION | |||
| 12/01/2001 | 4 | 12/01/2001 | |
| Faiilure on steering on the right turn and at speed 50mph. *ak | |||
| STEERING - WHEEL AND HANDLE BAR | |||
| 09/20/2002 | |||
| While pulling out of a drive way with steering wheel slightly turned. consumer states' the vehicles steering wheel suddenly became very stiff. cause is unknown. consumer feels unsafe driving vehicle on a busy street. dealer has been contacted. ts | |||
| Steering column and steering wheel disconnected from vehicle when it was involved in a head-on collision. please provide any additional information/attachments.*ak | |||